36C10D26Q0144 0001.docx

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J063--PACS Maintenance SDVOSB Set-Aside
Solicitation number
36C10D26Q0144
Issued by

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This is a solicitation document for PACS (Picture Archiving and Communication System) maintenance services issued by the Department of Veterans Affairs under solicitation number 36C10D26Q0144. The contract opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), limiting competition to qualified firms meeting this criteria. The requirement encompasses ongoing maintenance and support for the VA's PACS system, which is critical infrastructure for managing medical imaging and related documentation across the Veterans Health Administration.

The document establishes the framework for vendors to submit proposals to provide comprehensive PACS maintenance services. Key evaluation criteria, technical requirements, and contractual terms are outlined to guide bidders in preparing compliant responses. While specific response deadlines, award dates, and pricing details are not fully detailed in the available file excerpt, the solicitation follows standard VA procurement procedures for systems maintenance contracts. Interested SDVOSB contractors should review all attachments and documentation carefully to understand the complete scope of work, performance standards, service level agreements, and any other requirements necessary to submit a competitive proposal for this VA PACS maintenance contract.

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File Type Posted
36C10D26Q0144 0005.docx DOCX document
36C10D26Q0144 0004.docx DOCX document
36C10D26Q0144 0003.docx DOCX document
Zone list.pdf PDF
36C10D26Q0144 0002.docx DOCX document
Build Sheet.pdf PDF
6500.6 Appendix C.pdf PDF
Past Performance Questionnaire.docx DOCX document
Limitation on Subcontracting-Certification.doc.docx DOCX document
P07_Wage Determination_2015-4083 REV34.pdf PDF
Question and Answer Sheet.xlsx XLSX spreadsheet
36C10D26Q0144.docx DOCX document
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5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

VA

07-27-2026 00101 Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington

DC

20006 00101 Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington

DC

20006 To all Offerors/Bidders

36C10D26Q0144

X X X The purpose of Amendment 1 is to:

A. Provide responses to vendor questions.

B. Provide build sheet.

C. Vendors are reminded to sign and return all amendments with quote responses.

D. See Continuation Page for additional details.

F. All other terms and conditions remain unchanged.

Joshua Gallien

VA-VBA-2024-0011

CONTINUATION PAGE

** AMENDMENT A00001 – Physical Access Control – 36C10D26Q0144

– Contractor Questions and Government Responses ** Question 1.

What is the Genetec system ID number?

Answer 1.

System ID: GSC-230724-84113

Question 2:

The Equipment Inventory List identifies floor quantities for HID pivCLASS R10-H readers (6 on the 1st Floor, 4 on the 2nd Floor, 14 on the 3rd Floor, and 3 on the 4th Floor) and HID pivCLASS RKCL40-P readers (3 on the 1st Floor, 1 on the 2nd Floor, 2 on the 3rd Floor, and 1 on the 4th Floor). Please confirm these quantities represent totals of 27 R10-H readers and 7 RKCL40-P readers. Please also provide or confirm the quantities of the following equipment not identified, or not assigned a quantity, in the Equipment Inventory List: total access-controlled doors/openings; door position switches; request-to-exit devices; electric locking hardware; duress/panic devices; backup batteries; GRI 6644-1 resistor packs; and any additional PACS equipment subject to quarterly preventive maintenance.

Answer 2:

31 total duress buttons with (2) battery backups, all other equipment listed on SOW from build sheet

Question 3:

The SOW states that the Government does not currently have an active Genetec support agreement and that the contractor will be responsible for all support agreements. Please provide the current Genetec System ID and the date the previous support agreement expired, if available. Please also confirm whether applicable reinstatement fees and annual support renewals are to be included within the quarterly preventive-maintenance CLIN pricing.

Answer 3:

System ID: GSC-230724-84113 Genetec Advantage Expired on: 30-Sep-2025

Any and all applicable reinstatement fees and annual support renewal fees shall be covered by the contractor.

Question 4:

The solicitation estimates six emergency service inspections per contract year. Can the Government provide emergency service-call history, preventive-maintenance reports, common equipment failures, and recurring maintenance or system issues for the previous 12 to 24 months?

Answer 4:

To our knowledge only one common issue has been identified for vendor troubleshooting. (issue: employees losing access to PIV card readers).

Question 5:

The SOW states that emergency services must be "initiated" within four hours of the Government's service call. Please clarify whether this means initial acknowledgment and remote troubleshooting must begin within four hours, or whether a qualified technician must arrive onsite within four hours.

Answer 5:

Initial acknowledgement and remote troubleshooting within four hours. On-site technician (if needed) onsite within 24 hours or other time frames as determined.

Question 6:

Please provide the current incumbent contractor, current contract number, current contract expiration date, current annual contract value, and the Government's Independent Government Cost Estimate (IGCE).

Answer 6:

No incumbent vendor.

Question 7:

Shall the work require that Technicians have an existing sponsored Security Clearance?

Answer 7:

Technician does not need to have an active security clearance.

Question 8:

Can you provide a build sheet?

Answer 8:

Please see attachment “Build Sheet”, the attached document to our knowledge is the most current information available.

See attached document: Build Sheet.

PACS System

File details come from the government source that posted it. Updated .