Guatemala - Dell extended warranty for RAP Servers

Closed Solicitation Posted

Solicitation number
19GT5026Q0060
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Guatemala Guatemala 01016 Guatemala

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of State US Embassy Guatemala City seeks Dell extended warranty and technical support services for ten PowerEdge Servers and two PowerStore 500T Data Storage Appliances for the Guatemalan National Civil Police, with quotations due September 4, 2026, and questions due August 19, 2026.

Place of performance is Guatemala. The contract runs through October 31, 2029, on a firm-fixed-price basis with Net 30 payment terms via Electronic Funds Transfer. Pricing must be submitted in U.S. Dollars or Guatemalan Quetzales, with Value Added Tax priced separately as a line item. The award will be made to the lowest priced, technically acceptable quotation on an all-or-none basis.

For the PowerEdge Servers, the contractor must provide ProSupport Next Business Day Onsite Service with 24x7 remote access to manufacturer technicians and next-business-day field service dispatch, plus Keep Your Hard Drive data security service. For the PowerStore 500T storage appliances, the contractor must provide ProSupport Plus Mission Critical 4-Hour 7x24 Onsite Service with emergency dispatch, ProSupport Plus 7x24 Technical Support, 4-Hour SSD replacement service, and KYHD service.

Warranty certificates and supporting documentation must be delivered in English within ten calendar days of contract award. The contractor must be registered to do business in Guatemala or have an existing partner with host country registration, and must maintain valid international warranty coverage. All offerors must be registered in SAM prior to submission; failure to register results in non-responsive status. Quotations must include SF-1449, Section I Pricing, Section 5 Representations and Certifications, and proof of SAM registration in MS-Word, MS-Excel, or PDF format not exceeding 30 megabytes per file. The NAICS code is 541519, Other Computer Related Services.

Notice text

The Contractor shall provide Dell Software and Hardware Extended Warranty and technical support services for ten (10) Dell PowerEdge Servers and two (2) Dell PowerStore 500T Data Storage Appliances for the Guatemalan National Civil Police (PNC), in accordance with the specifications and terms set forth in this Statement of Work.

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Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
Guatemala Dell extended warranty for RAP Servers Original Pre-Solicitation

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