Dell Hardware and Firmware Maintenance

The Department of Agriculture Forest Service seeks Dell hardware and firmware maintenance for its FireNESS domain infrastructure through a commercial-item request for quotation, with proposals due November 18, 2026. The procurement is a Total Small Business set-aside, and the Forest Service intends to make one award.

Place of performance is Garretson, South Dakota 57030, where support is limited to standard 9x5 coverage at the Earth Resources Observation and Science (EROS) center. The work is break-fix hardware support for Dell components that provide compute and storage for Fire and Aviation applications. The bill of materials lists 25 Dell R840 server components, each at a quantity of one. The base period runs November 17, 2026 through November 16, 2027, with two one-year options through November 16, 2029, not to exceed 36 months total.

Contractor requirements include compliance with the Privacy Act of 1974, an IT System Security Plan per NIST SP 800-53, incident reporting to the USDA Computer Incident Response Team, and Section 508 conformance for all information and communications technology. Offerors must provide an Accessibility Conformance Report for each commercially available ICT item using the Voluntary Product Accessibility Template Version 2.1 or later. Forest Service sensitive information must be protected, and all equipment, including hard drives and media, remains Forest Service property. Software line-item pricing must be submitted before award, and pricing for all items is required for responsiveness.

Award goes to the responsible offeror providing the best value, evaluated on three factors: products meeting the bill-of-materials technical requirements, lowest evaluated price among offers meeting non-cost acceptability standards, and accessibility conformance reports. The contracting officer representative is Joseph Tubman. The NAICS code is 811210 and the PSC is J074.