G004--Q&As HCHV Contracted Emergency Services 5-year IDIQ Solicitation Philadelphia VA Medical Center

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
36C24425R0033
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
624221 Temporary Shelters
Place of performance
Department of Veterans Affairs City of Philadelphia for the Philadelphia Vamc, Pennsylvania, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration is soliciting proposals for a five-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide 24/7 community-based residential care services for homeless Veterans through Healthcare for Homeless Veterans (HCHV) Contracted Emergency Services. The solicitation requires contractors to operate two distinct program levels: Low Demand Safe Haven (LDSH) and Contracted Emergency Residential Services (CERS), serving chronically homeless Veterans with serious mental illness, physical disabilities, and substance use disorders at facilities supporting both Philadelphia and Coatesville VA Medical Centers. Contractors must provide comprehensive case management services, safe housing with meals, transportation, internet access, and structured activities while maintaining facilities accessible by public transportation. The evaluation will focus on Technical Capability (including geographic area/floor plan, provision of services, and management approach), Past Performance, and Price, with technical factors and past performance weighted significantly more than price. Following amendments to the original solicitation, the final deadline for proposals is August 29, 2025, at 11:00 AM EST, with questions having been due by August 15, 2025.

This solicitation does not include any set-aside designations and identifies Fresh Start Foundation as the current incumbent contractor. The contract has a minimum value of $50,000 and maximum of $40 million, with daily rates structured at $9,125 per veteran for Emergency Residential Services and $7,300 per veteran for Safe Haven services. The contractor must provide residential care for a total of 90 veterans across both medical centers (45 per location), with facilities required within the City of Philadelphia and in Delaware, Chester, or Montgomery Counties. The contract anticipates serving approximately 195 Veterans annually with an average monthly bed occupancy of 1,270 beds and an ideal length of stay between 3-5 months per veteran. Performance locations include facilities that must become fully operational within 60 days of contract award, with the primary administrative location at 3900 Woodland Ave, Philadelphia, PA.

Notice text

3 versions

Update #3 · Latest ·

The purpose of Amendment 36C24425R0033 0002 is to provide Questions and Answers. A summary can be found as an attachment to this amendment.

All proposals and required documents are now due 08/29/2025 at 11:00 AM EST.

Update #2 ·

The purpose of Amendment 36C24425R0033 0001 is to incorporate changes to the contract requirements. A summary of changes is attached to this amendment along with the documents that have been revised.

This solicitation has been modified requesting proposals for the HCHV Program services supporting the Corporal Michael J. Crescenz Veterans Affairs Medical Center (CMCVAMC) in Philadelphia, Pennsylvania.

The cut-off date and time for receipt of questions is 08/15/2025 by 11:00 AM EST.

All proposals and required documents are due 08/26/2025 at 05:00 PM EST.

Update #1 ·

This contract requires the Contractor(s) to provide a 24-hours a day / 7 days a week (24/7) community-based early recovery model through a Safe Haven model of residential care at a facility accessible by public transportation that serves homeless Veterans, including those with serious mental illness, physical disabilities, and substance use disorders. The VAMC requires two separate programs that serve two distinct levels of Healthcare for Homeless Veterans (HCHV) Contracted Residential Services (CRS), as outlined below in accordance with VHA Handbook 1162.09. The two levels are designated for the Low Demand Safe Haven (LDSH or Safe Haven) program and the Contracted Emergency Residential Services (CERS) program with details are described in the Performance Work Statement.

The Contractor must have an acceptable facility within the City of Philadelphia for the Philadelphia VAMC and an acceptable facility within Delaware, Chester, or Montgomery Counties for the Coatesville VAMC. The contract facility and associated onsite services are expected to pass inspection and become fully operational within 60 days after the date of contract award.

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Notice history

Notice Type Posted
G004--HCHV Contracted Emergency Services 5-year IDIQ Philadelphia VA Medical Center Award Award Notice
This notice Latest solicitation Solicitation

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