eCommerce Doorstep Delivery Service
Closed Solicitation Posted
- Solicitation number
- HQC005-25-R-0004
- Agency
- Defense Commissary Agency Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 492210 Local Messengers and Local Delivery
- Place of performance
- Fort Gregg Adams, Virginia 23801, United States
- Points of contact
-
- Ronald Mosley ronald.mosley@deca.mil 804734800086057
- Kristine Castelow kristine.castelow@deca.mil 804734800086057
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Commissary Agency (DeCA) is seeking a contractor to provide eCommerce doorstep delivery services for commissary purchases to eligible military patrons. The solicitation covers delivery services within a 20-mile radius of 70 mandatory and 108 optional commissary locations across the continental United States, Alaska, Hawaii, and Puerto Rico. The contractor must integrate with DeCA's Freshop eCommerce platform within 30 days of award, maintaining 98% system availability and providing licensed, insured delivery drivers with installation access. Evaluation will be conducted using a best-value trade-off methodology, considering technical capability, past performance, and pricing factors, with technical and past performance equally weighted against price. The proposal submission deadline was extended to April 9, 2025, at 4:30 PM EST, with the contract structured to include a base year and four one-year option periods.
The solicitation does not have a specific small business set-aside, though a Small Business Participation Commitment Document is required. The contract aims to grow DeCA's eCommerce sales from approximately 1% to 6% of total store sales, which currently generate $4.8B in total annual revenue. Delivery services must be completed within designated two-hour windows, with pricing evaluated for both "up to 10-mile" and "greater than 10 and up to 20-mile" delivery radii. The place of performance is primarily at Petersburg, VA 23801, with delivery services spanning multiple military installations across different regions. Contractors will be responsible for maintaining appropriate food temperatures during delivery, providing U.S.-based customer service, and meeting stringent data security and cybersecurity requirements. The solicitation covers a comprehensive national delivery network with significant operational complexities across military commissary locations.
Notice text
eCommerce Doorstep Delivery Service
Attachments
| File | Type | Posted |
|---|---|---|
| HQC005.25.R.0004 Amendment 0003.pdf | ||
| ENCLOSURE A Amendment 0003 Dated 4.7.2025.xlsx | XLSX spreadsheet | |
| HQC005.25.R.0004 Amendment 0002.pdf | ||
| HQC005.25.R.0004 Amendment 0001.pdf | ||
| Enclosure B - SMALL BUSINESS PARTICIPATION COMMITMENT DOCUMENT 2.27.2025.docx | DOCX document | |
| HQC005.25.R.0004 Solicitation 2.27.2025.pdf | ||
| Enclosure A - Solicitation Pricing Sheet 2.27.2025.xlsx | XLSX spreadsheet |
Notice history
| Notice | Type | Posted |
|---|---|---|
| eCommerce Doorstep Delivery Service | Solicitation | |
| eCommerce Doorstep Delivery Service | Pre-Solicitation |
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