Durable Medical Equipment Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 is procuring comprehensive Durable Medical Equipment (DME) services including delivery, pickup, storage, setup, assembly, sanitization, repair, and maintenance of VA-owned equipment for eligible veterans. Key contract requirements include Joint Commission accreditation or equivalent certification, Medicare DMEPOS enrollment, a facility located within 5-10 miles of the Fayetteville VA Medical Center, minimum insurance coverage (Worker's Compensation $100,000; General Liability $500,000 per occurrence; Automobile Liability $200,000 per person/$500,000 per occurrence and $200,000 property damage), and approximately 2,500 square feet of climate-controlled storage. Award will be based on comparative evaluation of technical capability, past performance on three similar contracts within the past five years, and price, with evaluation conducted under FAR Part 13 Comparative Evaluation Procedures without price realism analysis. The solicitation due date is February 11, 2026 at 2:00 PM CST, with questions deadline extended to February 5, 2026. Routine delivery must occur within 48 hours of purchase order receipt, while emergency services must be completed within 4 hours (or 8 hours outside the service area).

This is a Total Small Business set-aside contract structured as a firm-fixed-price Indefinite Delivery, Indefinite Quantity (IDIQ) agreement with an estimated value of $19 million over five years, consisting of a one-year base period beginning March 1, 2026 through February 28, 2027, and four one-year option periods extending through February 2031. No incumbent contractors are identified in the solicitation materials. The contract encompasses an estimated 18,000 to 22,000 mileage events annually across four geographic service zones covering portions of Arkansas, Missouri, Kansas, and Oklahoma, with a guaranteed minimum ordering amount of $100,000. Services are required throughout the primary service area of the Veterans Health Care System of the Ozark (VHSO) and its affiliated Community Based Outpatient Clinics in 11 Arkansas counties, 11 Missouri counties, and 2 Oklahoma counties. Performance of work must take place at Fayetteville, Arkansas 72703, with the contractor responsible for equipment damage while in possession and required to provide a 90-day warranty on all repair labor.