Q702--Great Lakes Region Durable Medical Equipment (DME) Delivery Services

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 12, is soliciting Great Lakes Region Durable Medical Equipment (DME) Delivery Services, with questions due November 12, 2026 and proposals due November 20, 2026 at 6:00 AM CST. No set-aside is used. The Department of Veterans Affairs Great Lakes Acquisition Center issues the RFQ.

The contract is a firm fixed-price indefinite-quantity contract with a five-year ordering period from January 1, 2027, through December 31, 2031, structured as a base year plus four option years. The minimum guarantee is $10,000 and the ceiling is $7,500,000 for the entire contract duration. Pricing is submitted per single delivery across four CLINs per contract year: unassisted, assisted, expedited unassisted, and expedited assisted delivery. Attachment F estimates 2,650 units annually and 13,250 units over five years. Payment is made by Government Purchaser Card.

Place of performance covers eight VA facilities in Wisconsin, Michigan, and Illinois: Clement J. Zablocki VA Medical Center (Milwaukee), William S. Middleton Memorial Veterans Hospital (Madison), Tomah VA Medical Center (Tomah), Oscar G. Johnson VA Medical Center (Iron Mountain), Captain James A. Lovell Federal Health Care Center (North Chicago), Edward Hines, Jr. VA Hospital (Hines), Jesse Brown VA Medical Center (Chicago), and VA Illiana Health Care System (Danville). The contractor must maintain warehouse facilities within the service area.

Services include delivery, assembly, setup, education, pick-up, equipment triage, inventory coordination, and reporting. Unassisted delivery uses a single employee for lighter items, and assisted delivery uses two or more employees for heavier items such as bariatric beds and lift chairs. Deliveries must be scheduled within a two-hour window and completed within three business days of order receipt (24 hours for emergent services). Documentation is due within 24 hours of service completion, and inventory follows First-In-First-Out procedures with weekly reporting. Requirements include Joint Commission and DMEPOS compliance, competency-based employee training, home assessments per Joint Commission standards, infection control protocols, and signed Veterans Rights and Responsibilities forms. Coverage runs Monday through Friday, 8:00 AM to 4:30 PM local time. Required insurance includes workers' compensation with $100,000 employer's liability, $500,000 general liability per occurrence, and $200,000 per person automobile liability.

The solicitation is a non-personal services contract under NAICS 621610, Home Health Care Services, with PSC Q702.