Wausau CAD-AVL RFP Questions and Responses.pdf

Wausau CAD/AVL RFP Questions and Responses

Number Question Response

Will Wausau transit provide the cellular data plan, or shall vendors quote the cellular data plan as part of their pricing?

Wausau does not have a cellular data plan. Please include it in your quote.

Does Wausau transit vehicles have an existing interior LED sign to be integrated with? Or shall vendor provide an interior sign as part of their pricing? We do not have any interior sign. Vendor should provide interior signs.

Regarding the 4.1.7 On-Board Driver User Interface (UI) – are you open to a different size than 11’’ ? Yes we are open to recommendations.

Multiple attachment are mentioned but not uploaded to the City’s website. Can you please provide these attachment? Attachments have been uploaded.

Do you require single sign on integration with your destination sign?

What brand are the destination signs

Wausau has Luminator and Twin Vision on the front and curb side of the busses. There are no interior signs. Single log in is preferred but not required.

6 Do you have a farebox or fare system to be integrated with?

The current fareboxes will not be integrated with the CAD/AVL system.

Preference for ability to integrate with new fareboxes through a future farebox procurement.

Is there any equipment that needs to be removed as part of this project? No.

8 How many vehicles could be made available per day for installation?

Ten available during the summer. Four available during the school year.

Can you clarify if you are expecting vendors to offer a new CCTV/Video surveillance system as part of this RFP, or if we should only provide an integration with the AngelTrax CCTV system that is mentioned in the Attachment C?

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

Would you know if the current AngelTrax system has the capabilities to download video feed through cellular if a router is added to the vehicles? Or is that something that vendors need to discuss with AngelTrax directly?

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

11 Are all vehicles double doors? The final count is for 23 fixed route buses with double doors.

Is a bid/proposal submission via email with a Dropbox link that includes all documentation an acceptable means of submission? Yes.

What (if any) integration to AngelTrax is needed? Please outline the objective of the integration and detail specific user-workflows as applicable.

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

14 Is paratransit software of interest and a part of this bid’s scope? No, paratransit is not part of this bid.

15 Please confirm the total fixed route fleet and vehicle count The final count is for 23 fixed route buses with double doors.

Does the agency have existing APC and/or AVA systems installed on the vehicles? If so, which ones and do you want to replace? No APC or AVA currently on vehicles.

Does the agency have existing speaker networks on the vehicles? If yes, should we price out replacing those existing speakers?

Yes, there is a PA system with a microphone and speakers. Preference is to integrate with existing speakers.

Can the agency expand on what specific functionality is being asked for in regard to “1.1.1.10. - Transfer timing optimization”?

Transfer timing optimization refers to the ability to allow for scheduled transfers at transfer points between routes.

Can the agency expand on the definition and expectation of 3.1.1.3 and 3.1.1.4 as it relates to “passenger movements”? How does this differ from boardings & alightings? Passenger movements is the same as boardings and alightings.

What is the ‘Service Design Software’ solution and interface that APC data must be available through that is listed in 3.1.4.9?

The service design software is described in chapter 1 of the requirements.

Please detail the workflow expectations and output/end result of 5.1.1.3.

Section 5 is driver scheduling software. The goal of the software is to create work pieces for drivers and to tell them which vehicle they'll be using.

Can the agency expand on the expectation of 1.1.1.10 Transfer timing optimization? What is the output and workflow expected within the software?

Transfer timing optimization refers to the ability to allow for scheduled transfers at transfer points between routes.

Can an example of the data and import format in both 1.1.2.1 and

1.1.2.2 be provided?

AVL data should be compatible with service design software. Up to the vendor to determine the data format.

Can the agency clarify the Driver Scheduling capabilities beyond the features listed in 4.1.5 (i.e. real-time day-of-service rescheduling)?

Section 4.1.5 does not exist in the requirements. See section 5 for driver scheduling capabilities. Please provide a description of any additional driver scheduling capabilities you are able to include.

RE: Specifications 5.1.2.4-5.1.2.7 & 5.1.3; Would you allow a stand alone reporting system to track these metrics, with integration plans on the roadmap?

These can be tracked separately but the software should automatically reference stored information.

"It is the intention of the agency to award one or more Contract(s) for the CAD/AVL hardware, software, and professional services required in this solicitation " Is the RFP review divided into groups for evaluation? If so, what are the groups and can a vendor bid on some groups and not the others?

A single integrated contract is preferred. The RFP is not divided into groups.

27 What is the budget for the project?

The final budget has not been established. We are looking for vendors to provide pricing information.

Multiple proposals from a proposer will be permissible, Questions:

What are some scenarios as to the reason the agency included this option?

If proposers arrange a team of vendors, an individual company can be on multiple teams.

To prevent materially different system scopes from impacting cost comparisons, can the agency provide standardized line item form? See detailed CAD/AVL Price Form.

On page 16 of the RFP, Metro Ride has included the requirement for the selected vendor to “support data imports from supervisory software”. Can you please detail what supervisory software is being references and what data Metro Ride wishes to import?

Please see section 2 of the requirements regarding supervisory software.

Can Metro Ride please confirm that their (4) Chevrolet/Glaval cutaway buses have (1) passenger door each?

All fixed route buses have two doors. Paratransit cutaway vehicles are not included in this procurement.

Can Metro Ride please detail how the AngelTrax system is currently supplied with network connectivity? Does Metro Ride have routers installed on their vehicles?

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

On page 17 of the RFP, Metro Ride has included the requirement for the selected vendor to interface “with the existing DVR systems.” Can you please confirm that the functionality you are seeking is for the CAD/AVL provider to supply the AngelTrax system with network connectivity to facilitate the remote upload of surveillance camera system footage from the vehicle AngelTrax’s web-based software?

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

On page 17 of the RFP, Metro Ride has specified that the Driver User Interface must be a “minimum of 11 inches”. Is a 10” touchscreen display acceptable? Yes, we are open to 10" touchscreen.

On page 18 of the RFP, Metro Ride has included the requirements that the On-Board Driver User Interface must support “fare input”. Is Metro Ride seeking a replacement for their in-house developed mechanical counter? Does Metro Ride plan to continue use of the GFI model Genfare CentsaBill to collect fare?

We are not seeking a replacement for the fare collection system at this time. We would like the on board driver interface to be able to integrate with a future farebox upgrade.

On page 19 of the RFP, in Table 1, Metro Ride has specified the number of vehicles as (25) and the number of spares as (5) for a total of (30).

However, on page 4 of the RFP, the vehicle count is represented as “22 low floor 29’ and 35’ Gillig transit buses and four Chevrolet/Glaval cutaway buses. Can you please clarify whether the vehicle count should be (26) or (25)?

The final count is for 23 fixed route buses with double doors.

Paratransit cutaway vehicles are not included in this procurement.

In section 7.1.7 Future use cases of Attachment C – Specification Requirements Checklist, Metro Ride has included “7.1.7.1 The UI shall allow for future expansion to paratransit operations”. Can you please expand on what functionality you are seeking? Does Metro Ride wish for the awarded vendor to provide a Paratransit solution as an optional system?

Yes, you may include a paratransit solution as an option. Formal requirements have not been developed at this time.

Does Metro Ride currently have LED signs installed on their vehicles? If yes, can you please provide the LED sign make and model, including a photo of the product label?

Vehicles have Luminator exterior head signs and curb side signs. There are no interior signs.

Is Meto Ride interested in the selected vendor providing an integration with interior LED signage to provide a visual representation of the audible Automatic Voice Annunciator System announcements?

There are no interior signs currently. You may include interior signs as an optional purchase.

Does Metro Ride currently have Destination signs installed on their vehicles? If yes, can you please provide the sign make and model and the controller model?

Vehicles have Luminator exterior head signs and curb side signs. There are no interior signs.

Is Meto Ride interested in the selected vendor providing an integration with the destination signs for single sign on?

Wausau has Luminator and Twin Vision on the front and curb side of the busses. Single log in is preferred but not required.

Can Metro Ride please provide the name, phone number, and email address for their Account Manager / point of contact at AngelTrax?

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

On page 21 of the Request for Proposal document, there is nothing listed under “6.0 Standard Terms and Conditions”. Was this section intentionally left blank or are there standard terms and conditions that vendors should be aware of?

Rather than providing Standard Terms and Conditions, The City of Wausau will negotiate the terms of a contract with the selected vendor.

Section 1.6 states that one or more contracts may be awarded. Please confirm whether Metro Ride intends to award:

-A single integrated CAD/AVL contract, or -Multiple contracts by component (e.g., APC, CCTV, CAD/AVL software). A single integrated contract is preferred.

Will all shortlisted proposers be required to provide a live system demonstration, or only the highest-ranked proposer(s)? This will be determined after proposals are submitted.

Please confirm the total number of vehicles requiring CAD/AVL equipment at contract start (fixed route + paratransit + spares).

23 total fixed route vehicles with double doors. Zero paratransit vehicles.

Should proposers include optional pricing for future fleet growth beyond the current fleet size? Yes.

Is APC required on all vehicles, or only on a defined subset? If partial, please specify which vehicles.

APC are required on the fleet of 23 total fixed route buses with double doors.

The Baseline Report references existing AngelTrax systems. Should proposers:

-Replace the existing CCTV system entirely, or -Integrate with existing AngelTrax hardware/software?

The AngelTrax CCTV camera system on the vehicles currently does not have routers or cellular capabilities. Currently, video is pulled manually from buses. According to AngelTrax, the existing hardware can be connected to a router/cellular platform to download video from the buses to the central system. The preference is to integrate with our existing AngelTrax hardware. If this is not possible with your hardware/software, please provide a solution and include it with your cost estimate. You may contact AngelTrax to ask specifics about their hardware.

Andy Butt AngelTrax | Inside Sales Support Main: 800.673.1788 | Direct: 334.692.4613

Is Metro Ride expecting a ruggedized tablet, fixed MDT, or proposer-recommended device for the driver UI? Tablet is preferred but other options are acceptable.

Please confirm whether integration is required with:

-The in-house “Metro Ride” SQL database -RTA Navigator (fleet/maintenance system) -City of Wausau LDAP / Active Directory

Not required for in-house database. Integration with RTA Navigator and LDAP/Active Directory is preferred.

Is real-time GTFS-RT required at contract start, or only static GTFS exports? GTFS-RT will be required for final acceptance.

Please confirm required retention periods for:

-AVL historical data -APC raw data -CCTV video (if proposer-provided) Please reference requirements document.

Does Metro Ride prefer a cloud-hosted (SaaS) solution or an on-premises deployment, or will both be considered? Both would be considered.

Should proposers include cellular data plans in pricing, or will Metro Ride provide SIMs/connectivity? Yes, please include cellular data plans in the pricing.

Is integration between CAD/AVL and the existing 400 MHz radio system required, or should CAD/AVL rely solely on cellular communications? No integration to radio system is required.

Has the fiber connection to the 420 Plumer Street facility been completed, and should proposers assume fiber availability at contract start? Yes, fiber connection has been completed.

Is there a target “go-live” date the agency is working toward, or should proposers propose their own implementation schedule?

Target is to be live by the end of calendar year 2026. Please provide a schedule.

Please confirm expected training audiences (dispatchers, drivers, supervisors, IT, maintenance) and whether training must be conducted on-site.

Training should be included for all groups. Remote training is acceptable.

The RFP states a minimum three-year hardware warranty. Does this include:

-Labor -Advanced replacement -Firmware/software updates? Yes, see section 11 of the requirements document.

Does Metro Ride prefer:

-Capital + annual SaaS pricing, or -Fully bundled pricing? Either is acceptable.

Should optional features (future fare systems, mobile apps, public APIs, etc.) be priced separately or excluded? Optional features should be priced separately.

Does this RFP include a Disadvantaged Business Enterprise (DBE) or Small Business Enterprise (SBE) participation goal or reporting requirement? No goal or reporting requirement.

Is a bid bond, proposal bond, or performance bond required for this solicitation?

The City of Wausau will negotiate the terms of a contract with the selected vendor.

65 Are company financials required for this solicitation? Please see requirements.

Could Metro please extend the submission deadline to allow vendors to provide more detailed and informed proposal responses? The deadline will not be extended.