RFP_Final_20251201.docx

REQUEST FOR PROPOSAL

COVER SHEET

CAD/AVL Hardware, Software, and Professional Services

SOLICITATION NUMBER: ________________________

THIS SOLICITATION CLOSES ON: ___01-15-2026 at 4:00PM CST_____________. Proposals must be submitted by this date and time. Late PROPOSALS or offers will not be accepted.

FOR INFORMATION ON THIS PROCUREMENT, CONTACT:

Ronald Schuenke Ronald.schuenke@wausauwi.gov

ITEMS OR SERVICES TO BE PURCHASED:

Hardware: CAD/AVL, Annunciator System, Automatic Passenger Counters, CCTV Security System, and On-Board Driver User Interface Software: Transit Service Design, Transit System Supervisory Software, Driver Scheduling Software, Data Management Software, and others to operate all hardware components Professional Services: Customer support with installation, training, operation, maintenance, and security of all hardware and software

SIGNIFICANT EVENTS/TARGET DATES:

PROPOSAL SUBMISSION: All proposal requirements must be submitted by the closing date electronically via email to:

Ronald Schuenke Ronald.schuenke@wausauwi.gov

Table of Contents

Attachments:

Attachment A – Bidder Required Form Attachment B – Bidders List Attachment C – Specification Requirements Checklist Attachment D – Pricing Proposal Attachment E – Federal Clauses Non-Vehicles Attachment F – Affidavit of Non-Collusion Attachment G – Bidder Response Checklist Attachment H - Baseline Conditions Report

1.0 General Information

Scope Summary and Introduction The City of Wausau, Wisconsin, Transit Department, known as Metro Ride, is seeking Proposals from qualified contractors to provide CAD/AVL hardware, software, and professional services, as follows:

Hardware: CAD/AVL, Annunciator System, Automatic Passenger Counters, CCTV Security System, and On-Board Driver User Interface Software: Transit Service Design, Transit System Supervisory Software, Driver Scheduling Software, Data Management Software, and others to operate all hardware components Professional Services: Customer support with installation, training, operation, maintenance, and security of all hardware and software.

Metro Ride is a public transit system owned and operated by the City of Wausau as a department of the city government. Metro Ride provides an ADA accessible, fixed route bus service and ADA paratransit service throughout the City of Wausau.

The Metro Ride bus fleet consists of 22 low floor 29’ and 35’ Gillig transit buses and four Chevrolet/Glaval cutaway buses. Metro Ride operates Monday through Friday from 6:30am to 6:30pm.

The City of Wausau intends to use the results of this solicitation to award a contract to a Proposer for the aforementioned services. All aspects of this Request for Proposal and associated contract will be in accordance with the City of Wausau Procurement Policy. The resulting contract shall be governed by the attached “Standard Terms and Conditions” unless specifically modified in this Request for Proposal document. Conditions of the RFP that include “must” or “shall” describe a mandatory requirement.

The City of Wausau reserves the right to reject, in whole or in part, any and all proposals; to waive any technical deficiencies in the proposals; to accept the proposal and award final contract to the responsible offeror determined to be the most advantageous to the City of Wausau. The City of Wausau reserves the right to cancel this RFP for any reason prior to the issuance of a notice of intent to award if doing so is determined to be in the best interests of the City of Wausau. Upon award of the contract, all submitted documents become subject to the Open Records Law of the State of Wisconsin.

The use of brand names for the purpose of describing the standard of quality, performance and characteristics desired is not intended to limit or restrict competition. The City of Wausau makes no express or implied warranties whatsoever that any particular quantity or dollar amount of Services will be procured.

SPECIAL NOTIFICATION. Federal grant monies 5307 ARP will fund this contract, in whole or in part. As such, entities awarded contracts that use such funds must comply with certain Federal certifications and clause requirements. It is the “Submitting Proposer’s / Awarded Vendor’s” responsibility to be knowledgeable and well informed of the pertinent certifications and contract clauses, as identified by WisDOT, for this procurement and ensure compliance with such requirements prior to award and throughout the term of any resultant contract.

Definitions For the purposes of this Request for Proposal and resulting Contract(s), the following definitions of terms shall apply, unless otherwise indicated.

Clarification and/or Revisions of this RFP Any questions concerning this RFP must be submitted in writing on or before 12-15-2025 to: Ronald Schuenke via email, Ronald.schuenke@wausauwi.gov.

Vendors are expected to raise any questions, exceptions, or additions they have concerning the RFP at this point in the RFP process. If a vendor discovers any significant ambiguity, error, conflict, discrepancy, omission, or other deficiency in this RFP, the vendor should notify immediately the above-named individual of such error and request modification or clarification of the RFP.

The questions and subsequent answers will be documented and posted on the Metro Ride website’s procurement section (https://www.wausauwi.gov/your-government/transit/procurement) by 12-20-2025. Each proposal shall stipulate that it is predicated upon the requirements, terms, and conditions of this RFP and any supplements or revisions thereof.

Any contact with City of Wausau employees concerning this RFP is prohibited, except as authorized by the RFP manager during the period from date of release of the RFP until the notice of intent to contract is released.

Reasonable Accommodations The City of Wausau will provide reasonable accommodations, including the provision of informational material in an alternative format, for qualified individuals with disabilities upon request. If you think you need accommodations at a bid opening/proposer conference, contact Ronald Schuenke via email, Ronald.schuenke@wausauwi.gov.

Contract Term The Contract shall be effective on the execution date of the accompanying Contract. The Proposer must specify the work schedule and warranty schedule. See following requirements sections for more detail.

Any Contract resulting from this solicitation shall not be, in whole or in part, subcontracted, assigned or otherwise transferred to any other Supplier without prior written approval from the City of Wausau.

Number of Contracts It is the intention of the agency to award one or more Contract(s) for the CAD/AVL hardware, software, and professional services required in this solicitation. However, the Supplier(s) shall not have exclusive rights to provide all goods covered under the Contract during the term of the Contracts(s) or any extension thereof.

Disadvantage Business Enterprise (DBE) A contract specific DBE goal has not been established for this procurement.

Certification for Collection of Sales and Use Tax The City of Wausau shall not enter into a contract with a vendor, and reserves the right to cancel any existing contract, if the vendor or Contractor has not met or complied with the requirements of s.77.66, Wis. Stats., and related statutes regarding certification for collection of sales and use tax.

Prohibition on Certain Telecommunications and Video Surveillance Services or Equipment Contractor may not provide equipment, services, or systems under this contract that use covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. covered telecommunications equipment or services, for purposes of this paragraph, has the same meaning as “covered telecommunications equipment or services” as defined in United States Public Law 115–232, section 889(f)(3) and includes, but is not limited to, any system, equipment or services described in 2 C.F.R. § 200.216(a)(3). This list is not all inclusive and subject to change without notice.

Cooperative Purchasing and Piggybacking Wisconsin Statutes (s. 16.73, Wis. Stats.) established authority to allow Wisconsin municipalities to purchase from State contracts.

Piggybacking allows a contract established by WisDOT or another Wisconsin state agency, if agreeable to both the contracting agency and the vendor, to obtain the benefits of volume purchases and/or reduction in administrative expenses, under the terms outlined herein. Additional units may be purchased by agreeing to extend the contract to other municipalities and state agencies through piggybacking.

Wisconsin Public Records Law Any restrictions on the use of the information in the proposal based upon confidentiality of information, proprietary interests, trade secrets, copyrighted information, or similar basis shall be clearly stated in the proposal. All proposals become property of the City of Wausau. The Request for Proposal is governed by the public records laws of the State of Wisconsin. All responses become public record upon award of the contract. If confidentiality is claimed by the proposer, the City of Wausau will notify the proposer of any request for such documents and shall defend non-disclosure of the documents as allowed by law. The proposer shall cooperate with the City of Wausau in any such defense and agrees to indemnify and hold the City of Wausau harmless for any costs of such defense.

Order of Precedence In the event of contract award, the contents of this RFP (including all attachments), RFP addenda and revisions, the bid response from the successful bidder, and additional terms agreed to, in writing, by WisDOT and Contractor shall become part of the contract.

The following priority for contract documents will be used if there are conflicts or disputes:

1. The Contract Award document

2. Official Purchase Order

3. Proposal response as accepted by WisDOT

4. WisDOT Request for Proposal Ownership of Proposals All Proposals submitted by Proposers pursuant to this RFP will become the exclusive property of the City of Wausau and may be used for any reasonable purpose by the City of Wausau. Proposals will be subject to Wisconsin Open Records Laws.

Federal Funding and Special Requirements Federal grant monies($1,155,044) fund this contract, in whole or in part (Section 5307 – ARP. As such, agencies receiving such funds and contractors awarded contracts that use such funds must comply with certain Federal certifications and clause requirements. This includes, for purchases of rolling stock over $150,000, compliance with Buy America Act requirements, including pre-award and post-delivery audit requirements and certifications, as well as requirements and certifications applicable under the Federal Motor Vehicle Safety Standard (FMVSS). It is the contractor’s responsibility to be aware of the pertinent certifications and contract clauses, as identified by the Issuing Agency for the instant procurement and ensure compliance with such requirements prior to award and throughout the term of any resultant contract. A list of the Federal clauses and certifications applicable to this procurement is included at Part III, Section J, and the full text of these clauses is available at the National Rural Transit Assistance Program (RTAP) website under “ProcurementPro.” The website address is: http://www.nationalrtap.org/home.aspx Procurement Policies If selected, the consultant will be required to adhere to all Metro Ride procurement policies. Procedures in this policy are intended to conform to applicable federal law including 2 CFR Part 200, FTA C 4220.1F and the current FTA Master Agreement.

1.0 Preparing and Submitting a Proposal Instructions

General Instructions The evaluation and selection of a contractor will be based on the information submitted in the proposal plus references and any potential (to be determined) on-site visits, interviews/presentations or demonstrations. Proposers should respond clearly and completely to all requirements. Failure to respond to each of the requirements in the RFP may be the basis for rejecting a proposal.

Elaborate proposals (e.g., expensive artwork), beyond that sufficient to present a complete and effective proposal, are not necessary or desired.

Method for Submitting Proposals Proposers have one option in responding to this RFP. It is mandatory that Proposers submit their proposals via email to the address below. No mailed or hand delivered proposals will be accepted.

All proposal requirements must be submitted by the closing date electronically via email to:

Ronald Schuenke Ronald.schuenke@wausauwi.gov Incurring Costs The City of Wausau is not liable for any cost incurred by proposers in replying to the RFP.

Multiple Proposals Multiple proposals from a proposer will be permissible; however, each proposal must conform fully to the requirements for proposal submission. Each such proposal must be separately submitted and labeled as Proposal #1, Proposal #2, etc. on each page included in the response.

Withdrawal of Proposals Proposals shall be irrevocable until contract award unless the proposal is withdrawn. Proposers may withdraw a proposal, in writing, at any time up to the proposal due date and time. The written withdrawal notice must be received by the Purchasing Agent or Purchasing Supervisor managing this RFP process. The notice must be signed by an authorized representative of the proposer. If a previously submitted proposal is withdrawn before the proposal due date and time, the proposer may submit another proposal at any time up to the proposal due date and time.

Late Proposals Any responses received after the Proposal due date and time specified in Calendar of Events will not be reviewed.

Proposal Acceptance Period For this procurement, the minimum Acceptance Period is 90 calendar days. Proposals which offer a period less than the minimum stated will be rejected as non-responsive.

Calendar of Events Listed below are specific and estimated dates and times related to this RFP. The events with specific dates must be completed as indicated unless otherwise changed by the City of Wausau. If the City of Wausau finds it necessary to change any of the specific dates and times, it will do so by issuing amendments to this RFP. There may or may not be a formal notification issued for changes of the estimated dates and times.

SIGNIFICANT EVENTS/TARGET DATES:

2.0 Proposal Submission Requirements

Proposers responding to this RFP must submit the following:

1) Cover Letter

2) Project Understanding

3) Statement of Work: Vendors are required to submit a Statement of Work (SOW) detailing the work activities, deliverables, and timeline that the Vendor will use to perform services in accordance with the specifications of this RFP. The SOW must include all deliverables listed in section 5.1 Services / Items Required and information relating to the location of services, period of performance, deliverable schedule, applicable standards, payment schedule, and any other miscellaneous data pertinent to performing services in accordance with the requirements of this RFP. The Proposer must specify warranties on all hardware (minimum three years).

4) Financial Stability Documentation: Proposers responding to this RFP must be able to substantiate their financial stability by submitting either a letter from proposer’s bank or auditor verifying financial stability. Do not submit financial statements/documents. The City of Wausau may request additional reports on financial stability from an independent financial rating service in order to further substantiate stability.

5) Minimum Vendor Experience. Vendor must have a minimum of five years of experience with CAD/AVL hardware, software, and professional services as described in this RFP. Vendor must provide three examples of similar work in use in the last five years. For each project, describe the work performed and provide associated dates, locations, and results. Vendor must also include three references in Bidder Required Form (Attachment A) that can attest to the Vendor’s experience.

6) Qualified Resources. Before the award of any contract, the Agency shall be satisfied that the Vendor has sufficient qualified resources available for performing the work described in this RFP. It is the Vendor’s responsibility to acquaint the Agency with these qualifications by submitting appropriate or supporting documentation, including resumes for each person working on the project.

7) Attachment A - Bidder Required Form: which includes signature page, designation of confidential & proprietary information form, references, and bidder information sheet.

Proposer should provide contact information for three references that currently use the Proposer’s equipment.

Proposals submitted in response to this RFP must be signed by the person in the proposer's organization who is responsible for the proposal submittal, including prices. Each proposal shall stipulate that it is predicated upon the requirements, terms, and conditions of this RFP and any addendums/amendments thereof.

a) Proprietary and Confidential Information: If the proposer designates on Bidder Required Form any information in the proposal as proprietary and confidential, the proposer must submit one electronic copy of the proposal with all proprietary and confidential information redacted. This copy should be clearly marked “REDACTED COPY” and submitted as a separate document upload.

8) Attachment B – Bidders List

9) Attachment C - Specification Requirements Checklist. If Proposer is unable to provide any of the requirements, the Proposer must explain why a requirement cannot be met.

10) Attachment D - Pricing Proposal: Bid price must include a separate detailed breakdown of all costs to be incurred throughout the contract by the Vendor/Consultant, in addition to this form. All costs, as requested, for furnishing the product(s) and/or service(s) must be included in this proposal. The Pricing Proposal must be submitted as a separate document and must NOT be submitted in any other part of the proposal response.

11) Attachment E – Federal Clauses Non-Vehicles

12) Attachment F – Affidavit of Non-Collusion

13) Attachment G – Bidder Response Checklist

3.0 Proposal Selection and Award Process

Evaluation Committee The City of Wausau's evaluation committee will consist of members who have been selected because of their special expertise and knowledge of the service(s) and/or product(s) that are the subject of this RFP. Proposers may not contact members of the evaluation committee except at the City of Wausau's request.

Preliminary Evaluation of Mandatory Requirements The proposals will be initially reviewed to determine if mandatory requirements are met. Mandatory requirements in this RFP include minimum vendor experience and qualified resources as described in Section 3. Failure to meet mandatory requirements shall result in the proposal being rejected. If all proposers do not meet one or more of the mandatory requirements, the City of Wausau reserves the right to continue the evaluation of the proposals that most closely meet the mandatory requirements of this RFP.

Right to Reject Proposals The agency reserves the right to reject any and all proposals.

Proposal Scoring Accepted proposals will be reviewed by an evaluation committee and scored against the stated criteria. The committee may review references, request interviews/presentations, conduct demonstrations and/or conduct on-site visits. The resulting information will be used to score the proposals. The evaluation committee's scoring will be tabulated, and proposals ranked based on the numerical scores received. The City of Wausau reserves the right to seek clarification of any information received. Proposers may be requested to answer additional questions. If these additional questions are asked, they will be evaluated against stated criteria, scored and ranked.

Evaluation Criteria The proposals will be scored using the following criteria:

Interviews/Presentations and/or Site Visits Top-scoring proposers, based on the evaluation of the written proposal, may be required to have interviews/presentations to support and clarify their proposals, if requested by the City of Wausau. The city will make every reasonable attempt to schedule each interview/presentation at a time and location that is agreeable to the proposer. Failure of a proposer to complete a scheduled interview/presentation to the city may result in rejection of that proposer's proposal. The city may conduct site visits of proposer and/or references’ facilities to clarify or confirm proposal information.

Final Evaluation Upon completion of any interviews and/or presentations by proposers, the City of Wausau's evaluation team will review their evaluations and adjust the scores based on the information obtained in the interview/presentation, demonstration, possible reference checks, and any other pertinent proposer information.

Award and Final Offers Award will be granted in one of two ways. The award may be granted to the highest scoring responsive and responsible proposer after the original evaluation process is complete.

Alternatively, the highest proposer or proposers may be requested to submit best and final offers. If the city requests best and final offers, they will be evaluated against the stated criteria, scored, and ranked by the evaluation committee. The award will then be granted to the highest scoring proposer following that process. However, a proposer should not expect that the city will request a best and final offer.

Notification of Intent to Award All proposers who respond to this RFP will be notified in writing of the City of Wausau's intent to award the contract(s) as a result of this RFP. After notification of the intent to award is made, and under the supervision of agency staff, copies of proposals will be available to the public.

Negotiate Contract Terms The agency reserves the right to negotiate the terms of the contract, including the award amount, with the selected proposer prior to entering into a contract. If contract negotiations cannot be concluded successfully with the highest scoring proposer, the agency may negotiate a contract with the next highest scoring proposer.

Appeals Process Irrespective of whether a Proposer/offeror submits a protest before or after contract award, the protester must exhaust all administrative remedies with the procuring agency before pursuing a protest with the City of Wausau, WisDOT, or FTA.

Based on alleged apparent improprieties in a solicitation and violation of a statute or a provision of the Wisconsin Administrative Code, an intent to protest must be filed no later than five (5) working days after the notices of intent to award is issued. The protest must be filed with the procuring agency no later than ten (10) working days after the notice of intent to award are issued. In all other cases, protests must be filed no later than 10 days after the basis of protest is known or should have been known, whichever is earlier.

Notices of intent to protest and protests must be made in writing. Protestors should make their protests as specific as possible and should identify statutes and Wisconsin Administrative Code provisions that are alleged to have been violated. Failure to substantially comply with any of these provisions may be grounds for dismissal of the protest.

Must include the following information:

a. The protestor’s name, address, fax and telephone numbers.

b. Solicitation or contract number.

c. Detailed statement of the legal and factual grounds for the protest, including a description of resulting prejudice to the protester.

d. Copies of relevant documents.

e. Request for a ruling by the subrecipient.

f. Statement as to the form of relief requested.

g. All information establishing that the protester is an interested party for the purpose of filing a protest.

h. All information establishing the timeliness of the protest.

Protests shall be filed in writing to the procurement officer of this RFP.

The procurement officer will issue a decision on the protest within 10 working days of receiving the written protest. A copy of the decision will also be provided to the WisDOT Transit Procurement Manager.

If the Proposer/offeror is not satisfied with the outcome following the review of the initial protest by the procuring agency, the Proposer/offeror can pursue remediation directly with the Wisconsin Department of Transportation (WisDOT). WisDOT’s review will be limited to whether there were improprieties in the solicitation process or if there was a failure of the procuring agency’s procurement system.

If the protestor had alleged a violation of a statute and specific provision(s) of Wisconsin Administrative Code and the decision of this formal process fails to resolve the complaint, the complainant, within five (5) working days of the issuance of that decision, may refer the matter to the Director, Bureau of Transit and Local Roads, Wisconsin Department of Transportation, P. O. Box 7913, Madison, WI 53707-7913 with a copy of such appeal filed with the Procurement Administrator.

4.0 Contract Deliverables

All specifications in this section are mandatory and indicate the minimum specifications for the services/commodities required. The following specifications must be met at no additional cost above the pricing provided in the Proposal. Failure to meet any mandatory specifications will result in the disqualification of the Proposal. In the event no Vendor is able to meet individual mandatory specifications, the city reserves the right to continue the review of proposals and to select the proposal that most closely meets the specifications detailed in this RFP.

Services / Items Required The successful respondent will provide a system with functionality described below and illustrated in Figure 1. Respondents are encouraged to review the Baseline Conditions Report (Attachment H) prior to developing their proposals. The Baseline Conditions Report describes the current systems and practices in place at Wausau Metro Ride which will be replaced by the system to be procured.

Figure 1. System Schematic Diagram

Service Design Software The technology requirements for Wausau Metro Ride’s CAD/AVL system include several key components aimed at improving service delivery and operational efficiency. The Service Design Software will support route creation and performance analysis, allowing for detailed scheduling, mileage reporting, and integration with GTFS exports. It shall also support data imports from supervisory software and automatic passenger counters (APCs). It shall be designed to handle up to 50 routes, each with up to 150 stops and 100 vehicles and have the ability to export schedules as needed to the system supervisory software in static GTFS format.

· Capabilities: Enables route creation and design, importing census data, scheduling, mileage, and performance analysis. Supports multiple patterns per route and GTFS exports.

· Performance: Supports up to 50 routes, 150 stops per route, and 100 vehicles.

System Supervisory Software The System Supervisory Software will facilitate real-time vehicle tracking, historical playback, and map-based displays while integrating with LDAP authentication and conforming to industry standards (Google’s Live Transit Updates) while supporting a fleet of 100 vehicles and drivers.

· Functions: Real-time vehicle tracking, GTFS updates, user display with a map, alerts for lost communication, historical playback, and integration with LDAP authentication.

· Performance: Handles data for 100 vehicles and 100 drivers.

Automatic Passenger Counters (APC) To enhance passenger data accuracy, Automatic Passenger Counters (APC) will count individual boardings and alightings without interfering with passenger movement. The APC will store detailed data in a central database for seven years and granular real-time data for one year. The APC shall be capable of performing in the expected environment (manufacturer’s specifications between temperatures of -20 to +60 C and a non-condensing relative humidity level of 95 percent). The APC shall also meet Federal Transit Administration (FTA) standards for accuracy required for NTD Reporting.

· Features: Counts boardings/alightings, integrates with vehicle location systems, and stores detailed data in a central database for seven years.

· Performance: Accuracy adheres to Federal Transit Administration standards, with minimal data loss.

On-Board Annunciator System The On-Board Annunciator System will provide automated stop announcements with the upcoming stop’s name. The system shall include configurable triggers and adjustable sound levels.

· Functions: Automatic stop announcements based on vehicle direction and configurable stop distances.

· Performance: Audible clarity above background noise, with automatic sound adjustments.

Driver Scheduling Software The Driver Scheduling Software will create and manage schedules, accommodate driver preferences, and distribute schedules electronically and in print, offering flexibility for manual adjustments to the schedule. The system will store driver information and integrate scheduling parameters.

· Functions: Creates schedules using service definitions, integrates driver preferences, and supports manual adjustments.

· Distribution: Publishes schedules in various formats and via electronic methods.

CCTV Security System The system shall also integrate a CCTV Security System to retrieve data from existing AngelTrax digital video recorder (DVR) systems without requiring modifications to the DVR software. The CCTV security system will use Wi-Fi or cellular connections with high-speed data transfer capabilities.

· Functions: Interfaces with existing DVR systems using Wi-Fi or cellular connections.

· Performance: High-speed data transfer within the agency's garage and over routes.

On-Board Driver User Interface (UI) An On-Board Driver User Interface (UI) will provide features like login prompts, fare input, and real-time communication, all displayed on a durable, touchscreen device with a minimum of 11 inches (measured diagonally) and 16-bit color with adjustable and sufficient brightness. In addition to real-time communication drivers will be able to use the device for completing pre- and post-trip check lists.

· Physical Features: Durable, touchscreen display with real-time communication capabilities.

· Functions: Supports login, fare input, transfer recording, messaging, and checklist completion.

Vehicle Location System (VLS) The Vehicle Location System (VLS) will deliver real-time GPS updates, provide on-time performance reports, and integrate seamlessly with other systems. Data stored with the VLS system includes date, time, and driver ID for driver log in and log out and driver in-service checklists.

· Capabilities: Real-time location updates, integration with other systems, and detailed on-time performance reports.

· Performance: Provides accurate GPS positioning within seconds.

Communication System Data transmission will be facilitated by a Communication System using Wi-Fi and 5G cellular connectivity for high-speed and reliable data transfer. The communication system shall support Wi-Fi connections to the driver user interface (UI), the Automatic Passenger Counter system, the on-board digital video recorder, the annunciator system. The communication system shall support cellular connections to the driver user interface (UI) and the Automatic Passenger Counter system.

· Features: Wi-Fi and 5G cellular connectivity for data transfer between on-board systems and the central database.

· Performance: High-speed connections with robust coverage across routes.

Data Management For data management, a centralized SQL database will store all operational data with robust security measures, authentication via Windows Azure, and data retention for up to seven years.

· Features: Centralized storage accessible via SQL, with robust backup and recovery. Data retention for at least seven years.

· Security: Authentication via Windows Azure, ensuring restricted access.

Operations and Maintenance Comprehensive operations and maintenance provisions include a three-year warranty, optional extensions, and 24/7 technical support with rapid response times for critical issues. Additionally, extensive training programs will offer tailored materials, live sessions, and task-specific demonstrations for all user groups.

· Warranty: Minimum three years with optional extensions, including technical support and system updates.

· Support: 24/7 availability with rapid response times for critical issues.

Training Materials and Sessions: Includes user-specific syllabi, live and online training, and task-specific demonstrations.

Requirements The system shall perform as described in the requirements defined in Attachment G – Specification Requirements Checklist. Respondents must read and respond to each requirement listed. For cases where a respondent is unable to meet the requirement or feels that an alternative approach will be satisfactory to the intent of the requirements, details may be noted in an addendum to their proposal.

Quantities Respondent shall provide equipment and software as described in Table 1 and Table 2, respectively.

Table 1. Required Quantities for Vehicle Equipment

Table 2. Required Quantities for Software

Documentation For each item or subsystem, successful responders will submit the following documentation:

· Installation Plan, including schedule, vehicle access, and facility needs

· Testing and Acceptance Plan

· Maintenance Plan

· Operations and Administration Manuals

· Warranty Documentation

· Licenses and Agreements

· Contact information for service needs Detailed Specifications / Requirements Additional specifications on required services, equipment, and software are included in Attachment C.

Contract Deliveries – For Goods Deliveries shall be made free of expense to the City of Wausau and delivered to the location specified by the required delivery date. Delivery shall be made between 7:30 a.m. and 5:00 p.m., Monday through Friday, except holidays observed by the State of Wisconsin.

Delivery Address – Metro Ride, 420 Plumer St, Wausau, WI 54403

5.0 Standard Terms and Conditions

image1.png