Attach 1 Performance Work Statement version two 20260825.pdf

PERFORMANCE WORK STATEMENT (PWS)

Performance Work Statement

Army Community Services (ACS) United States Army Garrison (USAG) Italy

Prevention Education Coordinator – Camp Darby

Part 1

General Information

1. General: This is a non-personal service(s) contract to provide Family Advocacy Prevention Education services and coordination of services to the Army Community Services (ACS) Family Advocacy Program (FAP), USAG Italy – Camp Darby. The personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Overtime is not authorized under this contract.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide Family Advocacy Prevention Education services and coordination of services to the Army Community Services (ACS) Family Advocacy Program (FAP), USAG Italy – Camp Darby. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor, who in turn is responsible to the Government.

1.2 Background: This is to provide general briefing on FAP (in-processing 1x week,), unit/command FAP trainings average 1x month and non-clinical services. In addition to provide training in family violence prevention and child abuse awareness/prevention.

1.3 Scope: The Contractor shall provide non-personal service(s) in family violence prevention and identification, and assist in teaching FAP required classes to include compiling data, coordinating marketing of Family Advocacy program (FAP) educational resources and community events, scheduling FAP training for the military components and family members and general community authorized support services in accordance with (IAW) Army Regulation (AR) 608.1 and 608.18.

1.4 Objectives: The Contractor is responsible for the development, coordination, marketing and administrative requirements of educational/skill classes, briefing and FAP trainings within the USAG Italy Darby community.

Provide FAP briefing and supporting FAP trainings within the USAG-Italy Camp Darby community to promote child abuse prevention (to include PSBCY) and domestic violence prevention efforts.

Assist with scheduling FAP trainings/meetings/briefings and manage the marketing to publicize the FAP Program to the entire USAG-Italy Camp Darby community.

Maintain a USAG-Italy Camp Darby Unit Database and document the completion of annual FAP trainings.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) workdays. after date of contract award (D.001).

The Government (COR, Quality Assurance Specialist, and KO) will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten

(10) workdays. If the Government has provided comments, the Contractor shall then have three

(3) workdays to submit a Final QCP. After receipt of the Final QCP, the Contractor will receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO (through the COR) no later than thirty (30) workdays prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP shall include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance complies with all deliverables (timelines, deadlines, goals, etc.)

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance.

e. How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.15 Key Control).

f. How the Contractor will inventory, and track maintenance of all Government Provided Equipment / Materials (Paragraph 1.32, part 3.4 & 3.5).

g. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

h. How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 Optional addendum to the QCP: Reserved

1.5.1.2 Quality Issues: The Contractor shall inform the COR of issues or potential issues that might affect the performance within eight (8) working hours of identifying those issues. Verbal reports shall be followed up by written reports within three (3) workdays. (D.002)

1.5.1.3 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.6.1 U.S. Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Labor Day 1st Monday in September Independence Day July 4th Veteran’s Day November 11th Columbus Day 2nd Monday in October Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.6.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st Epiphany (Three Kings Day) January 6th Easter Sunday Easter Monday Liberation Day April 25th International Worker’s Day May1st Republic Day June 2nd Assumption Day August 15th All Saints’ Day November 1st Immaculate Conception December 8th Christmas Day December 25th St Stephen’s Day December 26th

1.7 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.7.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700 Monday through Friday except U.S. Holidays identified in paragraph 1.61 above or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.7.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0800 to 1700, days Monday through Friday. The Government facility is not open for operations during the recognized U.S. Holidays identified in paragraph

1.6.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.7.3 Contractor Support Hours: The Contractor shall provide support to meet the deliverables of this PWS, typically coinciding with standard facility hours of 0800 to 1700, Monday through Friday. If performance is required outside standard facility hours, the Contractor shall manage its personnel resources and schedules to ensure uninterrupted performance of all tasks without additional cost to the Government.. The Government facility is not open for operations during the recognized U.S. Holidays identified in paragraph

1.6.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. (40 hrs per week)

1.7.4 Contractor Accreditation: The contractor shall coordinate with the government COR and appropriate country authorities to obtain required authorizations in accordance with Status of Forces Agreements (SOFA) for employees performing services. The government will designate a COR to coordinate SOFA requirements with DoD Contractor Personnel Office (DOCPER) for positions in Europe (Germany and Italy). Immediately after award, the contractor shall contact the government designated COR to submit required documentation for submission of package to the appropriate country authorities. For more information about this process, the contractor may visit DOCPER website at https://www.europeafrica.army.mil/ contractor/.

1.8 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.). The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within ten (10) workdays after date of contract award (D.003). The Government will review and either accept or return their comments to the Contractor within ten (10) workdays. The Contractor shall then have three (3) workdays to submit a Final Work Plan. Any proposed change by the vendors to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) calendar days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

1.9 Military Work Schedule: The military work schedule may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants (through the COR) will be necessary or the work in affected facilities shall be rescheduled.

1.10 Place of Performance: The work to be performed under this contract will be performed at ACS facility USAG Italy, Camp Darby

1.11 Security Requirements: The following information is provided on security related matters.

1.11.1 Security Program:

Contractor personnel performing work under this contract shall be able to successfully obtain a favorable Childcare National Agency Check and Inquiries (C-NACI) and local Installation Records Check. The selected awardee shall initiate this process within five (5) working days after contract award.and shall maintain the C-NACI for the life of the contract. The contractor will not have access to any documents or information with a higher security classification than “For Official Use Only”. The Contractor shall establish a safeguard to ensure the confidentiality of all personal information obtained during the provision of services under this contract. Contractor will not release personal information. The FAP manager and/or the ACS Director will determine release of information. ACS is mandated (IAW AR 608-18) to report all family violence, i.e. child abuse and neglect, and domestic violence. Alleged reports of abuse shall be reported to the Military Police and the COR within one hour of knowledge of the incident and within 24 hours written report. Breach of confidentiality shall be grounds for termination of the contract.

1.11.2 Personnel Security Clearance Requirements: Reserved.

1.11.3 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

Here is a link to the publications: https://media.defense.gov/2015/Aug/26/2001922060/-1/- 1/0/AER604-1.pdf.

a. The Contractor shall:

(1) Ensure that each individual hired under the contract has a favorable background check. The Contractor’s pre-employment screening shall consist of:

(a) Review of application / resume;

(b) Personal interview;

(c) Reference checks (minimum of two past employer references);

(d) Assessment of individual’s eligibility, qualifications, temperament and suitability for work with children;

(e) A completed check of the State Child Abuse Registry by using www.nsopw.gov (for those states that authorize this check) and the National Sex Offenders Registry.

(f) Any negative information discovered during the initial screening process, during re-investigations, or that surface during the continuous evaluation process shall be considered disqualified.

(2) Once all pre-employment screening requirements have been completed (the Contractor should not forward a request for background checks if pre-employment screening reveals https://media.defense.gov/2015/Aug/26/2001922060/-1/-1/0/AER604-1.pdf https://media.defense.gov/2015/Aug/26/2001922060/-1/-1/0/AER604-1.pdf mandatory/automatic disqualifying offenses [see below]), the Contractor shall forward the completed “Pre-Employment” packet to the Family Advocacy Program Manager (FAPM) or government designee at the Installation where services will be provided. The Contractor shall ensure all forms are complete and legible prior to submission. The packet shall contain:

(a) IMCOM Worksheet 30A, Work Order Ticket Checklist

(b) IMCOM Form 30, Background Check Work Order Ticket (Sections III & IV completed);

(c) DD 2981, Basic Criminal History and Statement of Admission – (Department of Defense Child and Youth (C&Y) Programs);

(d) OF 306, Declaration for Federal Employment;

(e) DA Release/Consent Statement;

(f) DA Form 5018-R, ADAPCP Client’s Consent Statement for Release of Treatment Information;

(g) IMCOM Worksheet 29, Child Services SCHR Residency Information Sheet;

(h) Current resume;

(i) 2 past employer references checks completed with documentation;

(j) Proof of citizenship (Birth Certificate, Certificate of Citizenship-INS, and Certificate of Naturalization, DS- 1350, FS-545, or FS 240);

(k) Position Description/Summary of Duties.

(l) SF 85 (if requested for contractors who RSI Interpol Checks)

A Care National Agency Check and Inquiries (CNACI) and local background checks are mandatory for all who provide services under the Family Advocacy Program (FAP). The Contractor must successfully pass the background checks with no derogatory information regarding issues of spouse and child abuse. Pending background check results, the Contractor shall provide non-sensitive job-related functions such as class preparation, update static displays, and shadow FAP staff for non-sensitive classes/briefs.

1.11.3.2 The FAPM (Government Employee) shall review the Pre-Employment packet for legibility and completeness and coordinate with Contractor’s Contract Service Manager (or POC designated by Contractor) to correct any deficiencies and begin processing of background checks IAW local installation procedures.

1.11.3.3 Once submitted the individual must complete Electronic Questionnaires for Investigations Processing (e-QIP) system within 1-2 days of receiving e-QIP link for the TIER 1 investigation and respond to any corrections requested within 1 day. Contractor shall ensure individual’s timely completion of fingerprinting at their nearest Army Installation. The Contractor shall provide the instructions to the individual and direct immediate compliance (within 7 days after being notified by the FAPM). May need to have prints re-taken if prints are unclassifiable. If reprinting is required, individual shall report for re-printing within 3 days of notification. If the individual fails to complete background check requirements within prescribed timelines they will be removed from contract.

1.11.3.4 Interim Suitability:

Receive the interim suitability adjudication results of the FBI Fingerprint Check and the Installation Records Check and documentation an investigation was submitted on the Background Check Verification Checklist. This will allow the contractor to begin work with children under Line of Sight

Supervision (LOSS). The individual is not cleared to work outside of LOSS until a favorable final suitability adjudication checklist is received showing completion and adjudication of the Tier I w/SCHR.

1.11.3.5 Mandatory / Automatic Disqualification: No person, regardless of circumstances, will be approved to provide services under this contract if the individual has been convicted in either a civilian or military court (to include any general, special or summary court-martial conviction) or received non-judicial punishment under Article 15 of the Uniform Code of Military Justice, of a sexual offense, a drug felony, or any criminal offense involving a child victim. Additionally, an individual that has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or serious injury to a child or dependent person entrusted to the individual’s care, is not eligible to provide care under this contract. Army Directive 2014-23 and DoDI 1402.05 provide detailed information regarding criteria for mandatory disqualification and criteria for presumptive disqualification. Since the completed CNACI process can take up to 18 months, staff may be issued a CAC upon favorable completion of the preliminary investigation and be eligible to begin work. If the CNACI process is completed and the contractor staff are not approved, the CAC will be revoked. The contractor shall notify the COR No Later Than (NLT) three (3) business days if it encounters difficulties with the CNACI process that will prevent it from completing the process.

1.11.4 United States Citizen: Contractors that work with or teach youth under the age of 18 years are subject to United States citizen and host nation background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number (D.004). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within three (3) days of receipt by the Contractor, identifying such with the appropriate contract number (D.005). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.11.5 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity Manager. Forwarding correspondence from the Contractors shall identify the associated contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph 1.11.4 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).

DeLuca, Brendan A CIV USARMY 414 CONTR SPT BDE (USA) Need to determine if this section is applicable

1.11.6 Special Qualifications: The Contractor is responsible for ensuring all personnel meet the qualifications listed in this section. Contractor personnel supporting this requirement shall possess working knowledge of military protocol when addressing Officers, Non-Commissioned Officers, and Government personnel. Contractor personnel shall be able to effectively interface and communicate with civilian and military personnel at all levels.

At a minimum the contractor shall have a bachelor’s degree (from an accredited university) in one of the following fields: Social or behavioral health science; Psychology, Counseling, Social Work or Social or behavioral health education; Community or public health from an accredited college or University;

Experience: a minimum of 1 year experience in all of the following areas

1. Family and children’s services/advocacy

2. Organization of community programs

3. Family violence prevention

In addition they will

4. Agree to background checks as required;

5. Have interviewing and assessment skills;

6. Have ability to develop and implement child abuse and/or domestic violence prevention programs;

7. Have teaching and training skills; have experience in FAP related programs; have knowledge of FAP as it relates to programs and services in the prevention of child and spouse abuse; experience living and or working in the military environment; ability to provide crisis intervention;

8. Have the ability to use up-to-date computer software and automation systems.

9. Ability to fluently read, write and speak English (proficiency levels equivalent to levels 3 or higher of the Language Fluency attachment 3.

10. The Contractor shall ensure all employees possess and maintain current CNACI.

11. Additionally, the Contractor shall possess the ability to present information orally and in written format (i.e., marketing).

12. The Contractor shall ensure all employees possess and maintain current DOCPER. The Contractor shall submit to DOCPER and to the KO through the COR within ten (10) Days after contract award.

1.11.7 Computer Skills: Contractor shall possess a computer literacy and proficiency in (1) Microsoft Office and the use of its hierarchical file system, (2) Microsoft Office Professional software, and (3) Internet Web interface with secure websites sufficient enough to perform the services required by this contract.

1.12 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

The Contractor is liable for any damages the Government incurs because of Contractor personnel failing to abide by safety standards and regulations. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. The Contractor shall secure Government facilities, equipment, and materials under the Contractor’s

Please confirm this is needed purview. Contractor personnel shall adhere to facility security policies and restrictions related to Operations Security (OPSEC) requirements. The Contractor shall immediately report suspicious activities to security personnel.

1.12.1 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.13 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 can be found on the following website:

https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf

1.13.1 Installation Pass Log: Reserved

1.13.2 Installation Pass Collection: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated. The contractor shall return installation access pass to the issuing office within five (5) working days (D. 007).

1.14 Common Access Cards (CAC): The Contractor shall be able obtain and maintain a CAC.

The Contractor shall submit the Mission Partner Identity and Access Management (MP ICAM) registration request (provided by the COR) to the COR within fifteen (15) calendar days after award (unless circumstances require otherwise and as directed by the KO) (D.008). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under paragraph 1.29.5. Web site https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/.

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee shall be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/ remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.14.1 CAC Log: Reserved

1.15 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan (D.009) and the QCP.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the QCP.

1.16 Post Award Conference: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5 and Army Regulation 70-13. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government has assessed the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.16.1 Periodic Progress Meetings: The Contractor shall attend, participate in, keep meeting minutes and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may end outside of regular duty hours. The Contractor shall submit meeting minutes notes to the COR for review within ten (10) working days after the day of the meeting, (D.010). The COR will review and either notify the Contractor in writing of acceptance of the meeting minutes or return with their comments to the Contractor within five (5) working days. If the Government has provided comments, the Contractor shall have three (3) days) to submit a Final meeting minutes.

1.17 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel. To ensure proper oversight, the Contracting Officer (KO) may appoint multiple Contracting Officer Representatives (CORs). In cases where multiple CORs are appointed, each will receive an appointment letter specifying their unique roles and responsibilities.

1.18 Key Personnel: The Prevention Education Coordinator is designated as Key Personnel under this contract and shall serve as the primary Contract Manager (CM) responsible for the daily on-site performance of the work. The qualifications for this Key Personnel position are listed below in paragraph 1.18.1.

. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to through the COR to the Contracting Officer no later than five (5) working days after the contract award (D.011). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available from 0800 to 1700 Monday through Friday except U.S.

Holidays identified in paragraph 1.6.1 above.

1.18.1Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager:

A minimum of a Bachelor's Degree (from an accredited university) in one of the following fields: social science, behavioral health, health science education, community health or public health.

A minimum year (1) years of experience in family and children’s services or community organization, one of which is in Family Violence

Shall be able to speak, read & write at English level 3 IAW attachment 3

Is alternate needed

1.18.2 Administrative Alternate: The Contractor shall designate an Alternate Contract Manager (ACM) who shall serve as the corporate and administrative point of contact for the Government when the primary CM is absent. The ACM is not designated as Key Personnel, does not perform the daily on-site technical services, and is not required to meet the specialized technical or degree qualifications of the CM. The ACM must have the authority to act on behalf of the Contractor for all administrative and contract-related matters."

The CM and ACM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM or ACM shall be available between 0800 and 1700 Monday to Friday. The contractor shall submit thirty (30) calendar days' written notice to the KO, through the COR, before removing or replacing any key personnel on this contract. Proposed substitutes shall have the same equivalent characteristics, experience, and credentials. The contractor shall notify (in writing) the KO through the COR no later than five (5) days after contract award (D.012) and within 10 (10) calendar days prior to any scheduled substitution. The written notification shall include a justification

1.19 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges IAW AER 27-715 Contractor Identification. Email signature blocks must state contractor status. COR will provide guidance IAW applicable local policy.

1.19.1 Contractor’s Workspace: Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees.

The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) calendar days) after contract award (D. 013). Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

1.19.2 Contractor Identification: The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification. The badge shall include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts shall require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes.

1.20 Contractor Travel: The Contractor may be required to travel to specific locations CONUS and/or OCONUS during the performance of this contract to attend meetings, conferences, and training. The Contractor may be required to travel to off-site training locations The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization sixty (60) calendar days prior to scheduled travel (D.014). Documents that will need to be submitted for approval and authorization for travel include, but are not limited to, lodging estimates, flight/train ticket estimates, meal per diem estimates, etc. All travel will be approved by the KO through the COR.

During government training events, contractor cannot represent the Government or Army Community Service. Travel expenses cannot exceed amount for provided for travel expenses in the contract agreement. In order for travel to be reimbursed by the government, the contractor shall submit all receipts related with travel through the Wide Area Workflow (WAWF) within fifteen

(15) calendar days after the travel is complete (D.015).

Use of Government vehicles by contractors is not allowable.

1.21 Other Direct Costs (ODCs): Reserved. Contractor relocation expenses are unallowable.

1.22 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.23 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.23.1 Non-Disclosure Statements: The Contractor shall submit signed non-disclosure agreements to the Government no later than five (5) working days (D.0016) prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

1.24 DoD Commercial Use of Imagery Guidelines: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.25 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI (D.015). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.26 Phase In /Phase Out Period: Reserved

1.27 Safety: Reserved

1.27.1 Host Nation Safety Laws and Regulations: Reserved

1.27.2 Accident Prevention: Reserved

1.27.3 Safety Notifications: Reserved

1.27.4 Italian Safety Law Decreto Legislativo (DLGS) 81/2008 art 26: Reserved

1.28 Environmental Compliance Plan and Program: Reserved

1.29 Employee Absence Coverage Plan

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. The contractor shall carefully review qualifications of respective applicants to ensure they meet all criteria necessary to perform required duties. The Contractor shall provide a written http://www.dimoc.mil/resources/limitations/

Employee Absence Coverage Plan to the COR for review and acceptance within thirty (30) calendar days after contract award. The plan shall establish procedures for service continuity as follows:

• a. Short-Term Absences (Under 5 consecutive business days): In the event of a short-term unscheduled absence (e.g., illness, personal emergency), the Contractor shall notify the COR immediately (within 2 hours of the start of the scheduled workday). Because this is a single-performer coordinator role, the Contractor is not required to provide an immediate physical substitute. Instead, the Contractor shall coordinate with the COR to postpone and reschedule any affected briefings, classes, or meetings to ensure all PWS deliverables are met within the month of occurrence.

• b. Long-Term Absences (10 or more consecutive business days): For planned leave or extended vacancies, the Contractor shall provide a qualified, fully cleared, and DOCPER-approved replacement within five (5) business days. The Contractor shall coordinate this coverage with the COR at least thirty (30) calendar days in advance of any planned extended absence."

1.29.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within thirty

(30) calendar days (D. 017) after contract award date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) calendar days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion (D.017) for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within thirty (30) calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.

Contractor personnel shall complete refresher training (D.019) every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be submit to the COR within thirty

(30) calendar days after completion of the training (D.020).

1.29.2 OPSEC Training: (As required on the AT/OPSEC Cover Sheet) IAW AR 530-1, All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty

(30) calendar days of employment under this contract (D.021) after contract award date.

Verification of the training shall be submitted to the COR within thirty (30) calendar days after completion of the training (D.022). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel shall complete refresher training (IAW AR) (D.023). Verification of the training shall be submitted to the COR within thirty

(30) calendar days after completion of the training (D.024).

https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be submitted to the COR within thirty (30) calendar days after completion of the training (D.025).

1.29.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti- Terrorism Officer). This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days after the contract is awarded and within thirty (30) calendar days after new employees commence contract performance, with the results reported to the COR within thirty (30) calendar days after the contract is awarded and within thirty (30) calendar days after new employees commence contract performance (D.026). Verification of the training shall be submit to the COR within thirty (30) calendar days after completion of the training (D.027). Training slides can be found on the Defense Visual Information Distribution Service website:

https://www.dvidshub.net/video/583923/iwatch-2018.

1.29.4 Information Assurance (IA) Training:

1.29.4.1 Cyber Awareness Training: All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the Department of Defense (DoD) IA Cyber Awareness Training within thirty (30)…