Revised_PWS_Amend_0003.pdf

REVISED

PERFORMANCE WORK STATEMENT

FOR

MOWING SERVICES

AT

CLARENCE CANNON DAM AND MARK TWAIN LAKE, MISSOURI

8 DECEMBER 2016

PERFORMANCE WORK STATEMENT GROUNDS MAINTENANCE SERVICES - Clarence Cannon Dam & Mark Twain

Lake

Table of Contents

1. Description of Services

1.1. Improved Grounds Maintenance

1.2. Unimproved Grounds Maintenance

1.3. Vegetation Control………………………………………………………………………………………………………………..4

1.4. Turf Renovation

2. Service Delivery Summary (SDS)

2.1. Quality Control

2.2. Quality Assurance

2.3. Performance Assessment

3. Government-Furnished Property and Services

3.1. Keys

3.2. Seed

3.3. Fertilizer

4. Contractor-Furnished Property and Services

4.1. Keys

4.2. Seed

5. General Information

5.1. Background

5.2. Environmental Requirements

5.3. Pesticide Reports

5.4. Inspections

5.5. Hazardous Materials Inventory

5.6. Hazardous Materials Management

5.7. Permits, Licenses and Certifications

5.8. Hours of Operation

5.9. Security Requirements

5.10. Contractor Vehicles

5.11. Special Qualifications

5.12. Interfaces

5.13. Contracting Officer and Contracting Officer Representative (Quality Assurance Personnel)

5.14. Safety Requirements and Reports

5.15. Notifications

5.16. Period of Performance

5.17. Manpower Reporting

5.18. Task Orders……………………………………………………………………………………………………………………...8

6. Appendices Appendix A: Grounds Description/Workload Estimates Appendix B: Area Maps or Site Plans Appendix C: Data Requirements Appendix D: Definitions Appendix E: Contractor Vehicle Sign Appendix F: Pesticide Reports Appendix G: Accident Prevention Plan Appendix H: Vegetation Control Chart Appendix I: Master Work Plan

PERFORMANCE WORK STATEMENT FOR GROUNDS MAINTENANCE SERVICES

1. Description of Services. The Contractor shall provide non-personal services, to include all personnel, equipment, tools, supervision, and other items and services necessary to ensure that grounds maintenance is performed at Clarence Cannon Dam and Mark Twain Lake, Missouri, in a manner that will promote the growth of healthy grass, trees, shrubs, and plants and present a clean, neat, and professional appearance. The Contractor’s performance will be based on the Contracting Officer’s (KO), Contracting Officer’s Representative (COR), and Quality Assurance Personnel evaluations of the results required by the Service Delivery Summary and method of performance. The Government will determine when services are required, and notify the Contractor a minimum of 24 hours in advance of the start date. The evaluation of results will be based on COR performance assessment, quality assurance results, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. The Contractor shall comply with applicable federal, regional, state, and local laws and commercial standards. When mowing, vegetation control, and renovation services are required, the Contractor shall contact the KO or COR one business day prior to starting services. Mowing and vegetation control cycles shall begin in Ray Behrens and continue in a continuous counter clockwise movement around the project, and shall follow the same path, every cycle, as outlined in the Master work plan, Appendix I.

1.1. Improved Grounds Maintenance. Improved grounds are identified in Appendix B. Improved grounds are areas that require more frequent maintenance such as campgrounds, day-use areas, boat ramps, and road sides, average frequencies are found in Appendix A. Exact mowing limits will follow existing mowing limits; any questions regarding widths, areas, or inclusions will be defined in the field.

1.1.1. Mowing. The Contractor shall mow all improved grounds to look well-manicured with a neat and professional appearance. The Contractor shall mow grass uniform in appearance, free of skips, gaps, rutting, or scalping. When a mowing cycle occurs, the grass shall be mowed to a height of three (3) inches. The KO or COR may allow deviation from the three (3) inch mowing height, if environmental conditions exist where a deviation is required to maintain turf health. The Contractor shall be required to pick up debris, natural and manmade, prior to mowing any area. Natural debris such as tree limbs, branches, rocks, and other debris not suitable for mowers to pass over without damage to the mower or potential danger of discharged debris shall be removed out of the mowing limits by the Contractor. The Contractor shall remove or mulch grass clippings when wind-rowed after mowing, before leaving work area.

1.1.1.1 Limits. General mowing limits are shown in Appendix B, and unless noted, mowing limits are not to scale.

a. Ten feet on either side of non-campground roadways.

b. Ten feet on all sides of parking lots. (From cable on Hunter Fisherman Lots)

c. Five feet on either side of roadways within wooded campgrounds.

d. Five feet on either side of paved footpaths.

e. Eight feet wide on the open field parts of the Hickory Bluff Trail, and four feet wide on the wooded parts of the trail.

f. Four feet wide on all lake access trails.

g. Four feet wide on the Indian Creek Amphitheater Trail.

h. Four feet wide on all campground access trails.

i. Inclusive of areas between existing rip rap and mowed areas.

j. Four feet wide on access trails leading to Indian Creek Hike-In Campsites.

1.1.1.2 Clippings and Discharge. The Contractor shall direct all grass clippings away from sidewalks, picnic shelters, campsites, roadways, parking lots, buildings and other improvements adjacent to the mowed areas. Clippings shall be removed completely from the above improvements if discharged on them. The Contracting Officer’s Representative will designate where grass clippings may be disposed of on Government property. All natural debris such as tree limbs, branches, rocks, and other debris not suitable for mowers to pass over without damage to the mower or potential danger of discharged debris shall be removed out of the mowing limits by the Contractor.

1.1.1.3 David C. Berti Shooting Range. Located within the Warren G. See South Spillway; mowing shall only occur when gate is closed or area is clear of visitors utilizing the shooting range. Mowing and trimming shall not include the protective earthen barriers. If area is not clear for mowing, Contractor shall contact Project Office for visitor assistance.

1.1.2. Edging. Edging shall include removal of vegetation from expansion joints and cracks in sidewalks, driveways, curbs and other hard surfaces.

1.1.3. Trimming. The Contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds.

Trimming height shall match surrounding area grass height. The Contractor shall not trim within three (3) inches of any living tree or shrub trunk. The Contractor shall remove, or mulch, grass clippings when wind-rowed after trimming, before leaving work area. The Contractor shall trim all areas concurrent with mowing.

1.1.4. Lawn Renovation. If lawn areas are damaged due to Contractor action, the Contractor shall renovate at no additional cost to the government.

1.2. Unimproved Grounds Maintenance. Unimproved grounds are identified in Appendix B, and average frequencies are found in Appendix A. The Contractor shall maintain grass and woody vegetation, up to one and a half (1.5) inch caliper, in un-improved grounds to prevent woody encroachment. Any existing wooded areas contained within un-improved area shall not be the responsibility of the Contractor to maintain. Grass height shall be mowed between four (4) and ten (10) inches. Exact mowing limits will follow existing mowing limits and are specified in Appendix B. The COR will address any questions regarding widths, areas, or inclusions in the field, his or her decision will be final. In addition, all entrance and main roads into the campgrounds and developed day-use areas, and Hunter Fisherman Lots 60, 25 and 26, shall be mowed to the tree-line or fifty (50) ft. from the roads edge, whichever is closest to the road edge, excluding hay leases.

1.2.1. Trimming. The Contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on unimproved grounds. The Contractor shall match trimming height to surrounding area grass height. The Contractor shall trim all areas concurrent with mowing.

1.2.2. Lawn Renovation. If lawn areas are damaged due to Contractor action, the Contractor shall renovate at no additional cost to the government.

1.3. Vegetation Control. The Contractor shall provide all management, licenses, tools, supplies, equipment, transportation and labor to develop and implement an Integrated Pest Management (IPM) plan in the areas covered by this Grounds Maintenance PWS. The IPM shall be submitted to the KO for approval prior to the commencement of work. The Contractor shall use only pesticides approved by the KO or COR. Herbicides on the current, Missouri Restricted-Use Pesticide List and any types of soil sterilants shall not be used. The Contractor shall comply with current federal, state, local, regulations, plans, and policies.

The Contractor shall comply with all applicable parts of ER 1130-2-540, Pest Control Program for Civil Works Projects, Protection of

Environment, Pesticide Program, and 49 CFR 171, Transportation, General Information, Regulations, and Definitions. The Contractor shall ensure that all workers have current state certification for the pest control services being performed, and that the COR has a copy of each applicator’s certification. The Contractor shall control weeds through execution of a vegetation control program appropriate for the area. The Contractor must submit a list of herbicides to be used for approval by the Contracting Officers Representative prior to each application, see Appendix F. Mixing of chemicals, filling of containers, applications, and disposal shall be in accordance with all manufacturers’ label instructions and Federal and state laws. Mixing or disposal of chemicals or filling of containers shall not occur on government lands. See Appendix H for specific vegetation control requirements.

1.4. Turf Renovation. The Contractor shall renovate turf in areas using a process including; mowing (as needed), seed bed preparation, fertilization, seeding/incorporation of seed, and mulching. Fertilization rates shall be determined by the KO or COR, based upon soil testing. Seeding rates shall be adjusted from nine (9) to fifteen (15) pounds per 1000 square feet as determined by the KO or COR and agreed upon by the Contractor, and shall be uniform across the entire area. Seed bed preparation shall include soil disturbance that loosens the soil surface to accommodate over-seeding and seed incorporation.

Orders for turf renovations shall not be less than 1000 square feet.

2. Service Delivery Summary (SDS). The contract service requirements are summarized in performance objectives that relate directly to requirements. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SDS and the Contractor’s Quality Control Plan provide information on contract requirements, the expected level of Contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

PWS

PARA.

PERFORMANCE

THRESHOLD REMEDY METHOD OF

ASSESSMENT

SDS-1

a. Maintain Improved Grounds Paras. 1.1 inclusive No more than two (2) valid defects per cycle

Re-performance within 8 hours of notification, or a mutually acceptable timeframe to KO, COR and Contractor

Periodic Inspection Customer Complaint

SDS-2

Maintain Unimproved Grounds

Paras. 1.2 inclusive

No more than two (2) defects per cycle

Re-performance within one day or a mutually acceptable timeframe to KO, COR and Contractor

Periodic Inspection Customer Complaint

SDS-3

Vegetation Control

Paras. 1.3 inclusive

No more than two (2) defects per cycle

Re-performance within one day or a mutually acceptable timeframe to KO, COR and Contractor

Periodic Inspection Customer Complaint

SDS-4

Quality Control

a. Contractor’s quality control plan (incorporated into contract after award)

Para. 2.1 100% compliance to Contractors plan

Contractor shall complete a written corrective action report

Periodic Inspection

2.1. Quality Control. The Contractor shall provide a written description of the quality control system to include identification of the commercial practices and procedures to be used, such as those of the Professional Grounds Management Society (PGMS), the American National Standards Institute (ANSI), Occupational Safety and Health Administration (OSHA), and local Extension Offices of the Federal Cooperative Extension Service. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. The Contractor shall submit a written quality control plan and master work plan, Appendix I, to the contracting officer or approval, prior to commencement of any work. The plan shall specifically address the Contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.2. Quality Assurance. The government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The KO or COR or Quality Assurance personnel (QA) shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. When a performance threshold has not been met or Contractor performance has not been accomplished, the QA will initiate and provide the Contracting Officer notification of a Contractor deficiency. The Contractor shall respond to the deficiency notice in accordance with instructions provided and return it to the Contracting Officer within 1 calendar day of receipt.

2.3. Performance Assessment.

2.3.1. Periodic Inspections. This method requires the QA to employ a “spot check” style of evaluation. Periodic inspections will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the KO or COR. Failing to meet the performance threshold as outlined in the SDS for any of these performance objectives in any one cycle within a task order shall result in a warning or letter of concern from the KO. Failing to meet the performance threshold as outlined in the SDS of these performance objectives in any combination for any two or more months during a contract period shall constitute an immediate progress meeting with the Multi-Functional Team.

3. Government-Furnished Property and Services

3.1. Keys. The Government will furnish the necessary keys for access to recreation areas. NOTE: Duplication of Governmentfurnished keys is not permitted. The Contractor shall immediately report the loss of any keys to the Contracting Officer. In the event that a Government-furnished key is lost, the Contractor is responsible for reimbursement of all costs incurred by the Government for replacement of entire lock systems throughout the lake project which are affected by the lost key. Contractor costs shall include Government labor, replacement lock costs, replacement key costs, tumbler reworking and all contracted-labor costs required to replace lock systems. The Government will determine the specific replacement lock system.

3.2. Seed. Grass seed will be provided by the Government in bagged form. NOTE: The Contractor may be required to mix seed varieties.

3.3. Fertilizer. Fertilizer will be provided by the Government in bagged form. Analysis and rates will be determined by the Government.

4. Contractor-Furnished Property and Services

4.1 Herbicide. The Contractor shall furnish only approved herbicides in accordance with Environmental Protection Agency guidelines, ER 1130-2-540, Pest Control Program for Civil Works Projects, and the Contracting Officer, or his authorized representative. Herbicides on the current, Missouri Restricted-Use Pesticide List shall not be used. Herbicides shall be of the type required and selectively suitable for the work at hand. The Contractor must submit a list of herbicides to be used for approval by the Contracting Officers Representative prior to each application.

4.2 Mulch. Mulch shall be fresh threshed straw, from a cereal grain such as oats, wheat, or barley, free of mold, mildew, and objectionable weed seeds.

5. General Information.

5.1. Background. All contract areas are located at Clarence Cannon Dam and Mark Twain Lake, Ralls and Monroe Counties, Missouri. Areas to be serviced include administrative, service, recreation, and public use areas. Locations of contract areas, contract limits, and drawings are shown in Appendix B contained herein. Exact mowing limits will follow existing mowing limits and are specified in Appendix B. The COR will address any questions regarding widths, areas, or inclusions in the field, his or her decision will be final. All data requirements, Appendix C, shall be submitted to the KO, or COR, one (1) day prior to the commencement of work, unless otherwise specified.

5.2. Environmental Requirements. In addition to all applicable Federal, State and Local environmental codes and regulations, the following specific guidance is provided.

5.3. Pesticide Reports. The Contractor shall submit a pre-use report to the KO, or their representative 3 working days prior to the initial pesticide application; pre-use forms are accepted for 1 calendar year without any changes. Each category and chemical mixture shall warrant individual pre-use forms. Include pesticide name, use concentration, amount applied, date, and detailed location of use. Following a pesticide application, a post-use pesticide form shall be submitted to the KO, or their representative, for the day and for each individual recreational area. Soil sterilants shall not be permitted.

5.4. Inspections. The Contractor is subject to inspection by DOD certified applicators/inspectors as well as State Department of

Agriculture Pesticides Division or equivalent agency.

5.5. Hazardous Materials Inventory. The Contractor shall maintain an up-to-date hazardous material inventory with copies of

SDS(s), Safety Data Sheets, for all materials used on the job site.

5.6. Hazardous Materials Management. The Contractor shall remove all hazardous materials by the end of each workday. No storing or mixing of chemicals will be allowed on within the project boundaries.

5.7. Permits, Licenses and Certifications. Unless otherwise specified in this contract, Contractor employees shall obtain all necessary permits, licenses, and certifications; give all required notices; and comply with applicable Federal, State, County, and Local laws, codes, and regulations in performance of the requirements of this contract. The Contractor shall maintain all records of such requirements and make the documentation available to the government for review. All pesticide application will be made by State certified applicator as prescribed in DoDI 4150.07.

5.8. Hours of Operation. No work will be permitted on Saturdays, Sundays, or holidays unless this restriction is specifically waived by the KO or COR. If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. Grounds work shall not commence before sunrise or continue past sunset without prior approval from the KO or COR. NOTE: Mowing within campsites (campgrounds) shall not be permitted between the hours of 5 p.m. and 8 a.m. local times.

Federal holidays are as follows:

New Year’s Day - 1 January Labor Day - 1st Monday in September Martin Luther King Day - 3rd Monday in January Columbus Day - 2nd Monday in October Washington’s Birthday - 3rd Monday in February Veteran’s Day - 11 November Memorial Day - last Monday in May Thanksgiving Day - 4th Thursday in November Independence Day - 4 July Christmas Day - 25 December

5.9. Security Requirements. The Contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the project and its population, nor shall the Contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime Information Center. LEADS checks will verify if a person is wanted by local, state, and federal agencies. All Contractor and subcontractor personnel must consent to LEADS background checks. Contractor and subcontractor personnel who do not consent to an LEADS check will be denied access to the project. Information required to conduct an LEADS check shall include a copy of the employee’s driver’s license. Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. The Contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the Contractor from proceeding with the contract as required.

5.10.Contractor Vehicles. The Contractor shall provide all vehicles necessary to perform all services under this contract. The

Contractor shall keep all vehicles clean and in safe operating condition. Vehicles shall be clearly marked with an identification sign showing, in 1-1/2 inch or larger letters, the Contractor’s name, type of business and address as set for in Appendix E.

5.11.Special Qualifications. The Contractor shall provide the name and telephone number of the Contractor’s on-site contract manager and alternate responsible for all requirements in the PWS.

5.12.Interfaces. The Contractor shall not unduly interfere with regularly scheduled government operational activities in the performance of contract requirements. In the event the government requests due to safety or emergency, the Contractor shall temporarily cease work in the area and report the instructions, to include name of the government person involved, to the KO immediately by the most expedient means. The Contractor shall notify the KO verbally of disputes with customers or other Contractors and follow-up in writing.

5.13.Contracting Officer and Contracting Officer Representative. The Contracting Officer will appoint an alternate representative for management of the day to day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the Contractor after contract award.

5.14.Safety Requirements and Reports. This paragraph applies to contracts and purchase orders that require the Contractor to comply with EM 385-1-1 (e.g., contracts that include the Accident Prevention clause at FAR 52.236-13 and/or other safety provisions). EM 385-1-1 and its changes are available at http://www.hq.usace.army.mil (at the homepage, select Safety and Occupational Health and then select Changes to EM). The Contractor shall be responsible for complying with the current edition and all changes posted on the web as set forth in this solicitation. The Government may inspect all equipment and materials. Any equipment or material found not in conformity with the requirements of this contract shall be removed from Government property immediately. The Contractor shall develop and submit an Accident Prevention Program using the forms located in Appendix G prior to commencing work.

5.15.Notifications. It may be necessary to change services due to construction, maintenance repairs, variations in public visitation, flooding of areas, complete or partial closure of recreation areas, or other circumstances. In the event changes occur, the KO or COR will notify the Contractor by telephone a minimum of 24 hours prior to the changes, followed by written confirmation.

5.15.1 Recreation Area Upgrades and Additions. The Government reserves the right to make modifications and/or add landscape structures within the existing mowing limits during the contract period. This may include plantings of landscape trees, landscape shrubs, native grass areas, split-rail fence, facility improvements, and posts. It is the intent of the Government to plant/replace approximately 150-200 landscape trees and shrubs every year of the contract period. No payment or considerations shall be due to the Contractor for such additions or physical upgrades to recreation areas.

5.16.Period of Performance. This is a one year contract with option to renew for four additional years.

5.17.Manpower Reporting. The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the period of performance on each invoice.

5.18.Task Orders. Task orders as necessary to accomplish the work required under this contract may be issued by the KO or by a

COR. Each task order shall have specific quantities with maximum allowable time frames. Task orders will be placed for a wide range of varying quantities within the specified quantities. Upon receipt of a task order, by the Contractor, the Contractor shall begin work. Aggregate totals for some bid items may exceed the individual estimated amount and some bid items may not be required during the contact period. Performance period for cycles within a task order is seven (7) work days. The performance period does not take into account weather delays, which will be allowed when the weather, or conditions resulting from weather, severely impact or prohibit performance of specified work. The KO or COR shall be the judge of weather delays and determining severe impact, his/her decision will be final. Time stated for completion on task order shall include site cleanup, as applicable.

5.19 Equipment Storage Areas. No storage and/or staging areas are available to the contractor between cycles. Locations for storage and/or staging areas for equipment only may be permitted during a cycle upon approval 24 hours in advance by the

COR.

6. Appendices

Appendix A – Grounds Description/Workload Estimates Appendix B – Area Maps or Site Plans Appendix C – Data Requirements Appendix D – Definitions Appendix E – Vehicle Signs Appendix F – Pesticide Usage Forms Appendix G – Accident Prevention Plan Appendix H – Vegetation Control Chart Appendix I – Master Work Plan