CSS_KM_Maturity_Assessment_-_Amended_7-27-2018.docx

Combined Synopsis/Solicitation Number: W912HQ-18-T-0012 – Request for Offers This is a combined synopsis/solicitation for commercial items prepared in accordance with the format FAR 12.603 – Streamlined Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Offers are being requested and a written solicitation will not be issued. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-99, effective 15 Jun 2018 and 16 July 2018 (updated with Class Deviation 2018-O0015).

The requirement is for a 100% small business set-aside under NAICS code 541611, Administrative Management and General Management Consulting Services. The size standard for this NAICS codes is $15,000,000.

Description: See attached PWS.

Contract Line Items: This requirement and associated contract line item numbers (CLINs) is provided in the table below:

$5,000.00

Acronyms:

NTE – Not To Exceed NSP – Not Separately Priced

Basis for award: The Government will award a contract resulting from this combined synopsis solicitation on the basis of the lowest evaluated price of responsible offers whose product/service meets the requirements as listed in the performance work statement.

Offerors must submit the following documents for this solicitation:

1. Offer using CLIN structure above;

2. A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

3. Past performance information to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information)

4. Include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration Offerors are required to be actively registered with the System for Award Management (SAM) at www.sam.gov prior to award. Offerors are highly encouraged to download and review all attachments to this solicitation prior to submitting an offer.

Period and Place of Performance:

Period of Performance: 13 weeks after date of award Performance or Delivery shall take place at: Contractor’s facility Date, Time, and Place Offers are Due: The closing date for the delivery of a response to this combined synopsis/solicitation is on or before 11:59 pm Eastern Daylight Time (EDT), on 15 August, 2018. Offers should be e-mailed or mailed to the Point of Contact (POC) shown below by the closing date and time. If offers are mailed, an electronic version of the offer (i.e. CD, DVD, etc.) should accompany the paper copy. If an offer is e-mailed to the POC shown below, it is the offeror’s responsibility to ensure that the transmission is received by the Government prior to the closing date and time. Upon receipt of an electronic offer, the Government will acknowledge receipt of that offer via email to the offeror.

POC: David A. Kaplan Address: 7701 Telegraph Road Alexandria VA Phone: 703-428-8487 Email: David.A.Kaplan@usace.army.mil

PERFORMANCE WORK STATEMENT

1. TITLE: FY18 KM MATURITY ASSESSMENT AND OPORD LOE SUPPORT.

2. BACKGROUND: The U.S. Army Corps of Engineers (USACE) is developing an enterprise- wide, integrated, Knowledge Management (KM) strategy and program to promote and drive quality and performance standards across the organization. The program provides the approaches, methods, and tools that enable best practices and promote the flow of actionable information and knowledge within and across the enterprise. Desired outcomes include making positive impacts on the key competencies - transferring knowledge, collaboration and learning – among its employees, its business areas and its organizational components. USACE is at a pivotal point in the development and implementation of its Knowledge Management program.

3. OBJECTIVE: The USACE Knowledge Management program requires continued support for the enterprise-wide execution of the USACE Knowledge Management Campaign Plan 2017. The Campaign Plan is nested under and enables achievement of the strategic goals set by the USACE KM Strategic Plan 2015, both of which combine to aid in attaining Level 3 KM Maturity (APQC Maturity Model) as defined in the strategic plan. The Campaign Plan seeks to improve USACE learning organization doctrine and provides a framework for enterprise, major subordinate command (MSC), and district action plans.

The work effort identified in this Work Statement continues the execution of the KM OPORD approved Lines of Effort that reflect a KM focused approach. This work effort also addresses tasks necessary for successful execution of the 2017/2018 KM Maturity Assessment, focusing on Level 3 maturity.

3.1 Provide support to the Knowledge Management 2017/2018 KM Maturity Assessment.

3.2 Provide support to the Knowledge Management OPORD/Campaign Plan/Lines of Effort.

4. SCOPE: The purpose of the proposed contractor support is to provide continued support to the execution of the KM Campaign Plan Lines of Effort with a focus on supporting an orderly ramp down of those LOEs that have achieved their OPORD Objectives and continued support to those LOEs that have identified a path forward as a result of leadership guidance and way ahead. Additionally, APQC validation of our KM Maturity Assessment is key to achieving KM Maturity Level 3 during FY2018. This also includes the identification of gaps and shortfalls, not only to achieving Level 3, but also identifying those steps necessary to achieve future levels of KM Maturity, should we choose to pursue that strategy

The main elements of projected contractor support include assistance to program management; support to KM Maturity Assessment, and LOE transition. The contractor will also provide facilitation, coaching and senior subject matter expertise in KM, supporting execution of the KM campaign Plan Lines of Effort.

5. CLASSIFICATION: All work performed is unclassified. All USACE business information provided to the contractor shall be controlled at the HQ USACE Division level in accordance with established procedures.

6. TASK DEFINITION: General Support to the USACE KM Campaign Plan and Level 3 Assessment

6.1 Validate the 2017/2018 USACE KM Maturity Assessment input, in accordance with the APQC Capabilities Assessment Tool (CAT). Provide an assessment of the overall progress to date, and the APQC KM Maturity Level attained, across the entire USACE Enterprise.

6.1.1 Analyze the complete and comprehensive set of MSC reports submitted by HQ USACE, and identify the APQC validated Maturity Level attained.

6.1.2 Identify gaps and shortfalls to meeting Level 3 Maturity and recommend gap closure actions to address the next achievable level of Maturity.

6.2 Perform Support for KM OPORD approved Line of Effort 3: KM Infrastructure

6.2.1 Deliver updated KM Training products, to reflect modifications and improvements to existing training material, as identified by the government.

6.2.2 Update the existing distance learning module(s) for KMR, as well as Workforce KM training. The training will be developed to run on the USACE SharePoint or milBook at the discretion of the government.

7. DELIVERABLES:

7.3 Meeting Notes, Reports, information briefings and recommendations on an as needed basis in contractor format, IAW requirements identified in Sections 6.1 – 6.2 above.

7.4 Written monthly progress reports in contractor format.

8. TRAVEL: Four (4) total trips, all to HQUSACE, to provide status updates, subject matter expertise, and facilitation in support of the task descriptions identified above.

9. PLACE OF PERFORMANCE: All work performed is at the contractor’s facility unless otherwise identified within this Performance Work Statement.

10. MEETINGS: Briefings to USACE KM Office on the status, findings, recommendations, and issues for tasks 6.1 through 6.2. These briefings are conducted on an as-needed basis, but no less than one (1) briefing (contractor format) every 2 weeks throughout the period of performance. These briefings will be conducted either virtually or in person at the government’s discretion.

11. OTHER DIRECT COSTS: None.

12. GOVERNMENT FURNISHED EQUIPMENT: None.

13. GOVERNMENT FURNISHED INFORMATION: Only non-sensitive, releasable business process information can be provided to the contractor for the performance of work on this contract. Determination of information release can only be made by a responsible USACE entity.

14. PERIOD OF PERFORMANCE: 13 weeks from date of award of this contract, from 1 July to 30 Sep 2018.

15. CONTRACTOR MANPOWER REPORTING: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the U.S. Army Corps of Engineers via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil/.

16. ANTI-TERRORISM AND OPSEC: Section G. Standard Contract Provision and Clause Text Applicability and/or Additional PWS/SOW/SOR Language.

1. AT Level I Training.

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil.

2. Access and General Protection/Security Policy and Procedures.

All contractor and all associated sub‐contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3. For contractors who do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

4. The Contractor shall develop an OPSEC SOP/Plan within two weeks of contract award.

The OPSEC SOP/Plan must be reviewed and approved by the RA OPSEC Officer. The SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator.

5. iWATCH and/or CorpsWatch Training.

The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after contract award.

6. For Contracts that Require OPSEC Training.

All new contractor employees will complete Level I OPSEC training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training.

7. Will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

8. Pre-screen candidates using E-Verify Program.

The Contractor must pre‐screen Candidates using the E‐verify Program (http://www.dhs.gov/E‐Verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to ensure the correct information is entered into the E‐verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

SOLICITATION PROVISIONS:

The following provisions and clauses are applicable to this solicitation and can be found in full text at www.acquisition.gov/far or http://farsite.hill.af.mil :

Appendix A Addenda to 52.212-1, Instructions to Offerors – Commercial Along with the required information outlined in 52.212-1(b), Submission of offers, the offeror shall provide the following information:

Technical – The quote should be clear, concise, and include adequate detail for effective evaluation. The quote should not simply rephrase or restate the Government’s requirements, but rather provide convincing rationale to address how the Offeror intends to meet the requirements of the performance work statement. The Government will evaluate technical acceptability based on the following criteria:

1. Demonstrated knowledge and experience with Knowledge Management processes. The Offeror shall identify demonstrated understanding and experience with the Knowledge Management maturity process. The Offerer should have demonstrated experience with the APQC Maturity Model for a Federal Government customer.

2. Demonstrated experience in developing Knowledge Management oriented training materials. Experience should demonstrate the ability to develop Classroom oriented training material, as well as distance learning version(s).

3. Demonstrated Knowledge and Experience in developing Knowledge Management Strategies and planning documents (Operations Orders, Fragmentary Orders, Lines of Effort, Lines of Action, etc.).

4. Demonstrated experience in program management. The contractor shall demonstrate the knowledge (education) and/or experience providing direct support to Federal Agencies requiring program management skills (e.g., development of schedules, budgets, synchronization matrices, communications strategies).

Past Performance – (i) Offerors shall submit past performance information for a maximum of 3 contracts or subcontracts completed or on-going within the last 5 years from the release date of this solicitation. On-going contracts must be at least 50% complete as of the release date of this solicitation. Offers shall provide a project narrative and reference information in narrative form to address each of the bullets below. All points of contact, addresses, telephone numbers, data, fax numbers, etc. should be verified by the Offeror prior to submission to the Government as part of the Offeror’s proposal. Points of contact should be knowledgeable of past performance from a contractual, managerial, and technical perspective.

Project Title Project Description Project Start & Ending Dates Offeror’s role in the Project Contract Value/Actual Awarded Amount POCs, Phone, Fax, Address, Email Statement of the relevancy of the project to this PWS

(ii) In addition to the above, the Government may review any other sources of information for evaluating past performance. Other sources may include, but are not limited to past performance information retrieved through the Past Performance Information Retrieval System (PPIRS), including Contractor Performance Assessment Reporting System (CPARS), using all CAGE codes/DUNS numbers of team members (partnership, joint venture, teaming arrangement, or parent company/subsidiary/affiliate) identified in the Offeror’s proposal, inquiries of owner representative(s), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), and any other known sources not provided by the Offeror.

APPENDIX B

52.212-2 EVALUATION--COMMERCIAL ITEMS

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Factor 1 – Technical. See Appendix A, Addenda to 52.212-1, Instructions to Offerors – Commercial for additional details

Factor 2 – Past Performance. See Appendix A, Addenda to 52.212-1, Instructions to Offerors – Commercial for additional details

Factor 3 – Price. This factor will use price analysis to determine the total evaluated price in order to support the selection of the lowest priced, technically acceptable proposal. The offeror’s price proposal will be evaluated using the price analysis techniques described at FAR 13.106-3(a) to determine which proposal offers the total evaluated lowest price to the Government.

Technical and past performance, when combined, are significantly less important than price. The award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-price factors.

A non-acceptable rating in either non-priced factor will deem the offer’s quote technically unacceptable.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

APPENDIX C

52.212-3 Offeror Representations and Certifications –Commercial Items (Jan 2017) The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

“Arbitral award or decision” means an arbitrator or arbitral panel determination that a labor law violation occurred, or that enjoined or restrained a violation of labor law. It includes an award or decision that is not final or is subject to being confirmed, modified, or vacated by a court, and includes an award or decision resulting from private or confidential proceedings. To determine whether a particular award or decision is covered by this definition, it is necessary to consult section II.B. in the DOL Guidance.

“DOL Guidance” means the Department of Labor (DOL) Guidance entitled: “Guidance for Executive Order 13673, ‘Fair Pay and Safe Workplaces’”. The DOL Guidance was initially published in the Federal Register on August 25, 2016, and significant revisions will be published for public comment in the Federal Register. The DOL Guidance and subsequent versions can be obtained from www.dol.gov/fairpayandsafeworkplaces.

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Forced or indentured child labor” means all work or service—

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation”, means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Labor compliance agreement” means an agreement entered into between a contractor or subcontractor and an enforcement agency to address appropriate remedial measures, compliance assistance, steps to resolve issues to increase compliance with the labor laws, or other related matters.

“Labor law decision” means an administrative merits determination, arbitral award or decision, or civil judgment, which resulted from a violation of one or more of the laws listed in the definition of “labor laws”.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Sensitive technology”—

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically—

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

“Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Successor” means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

“Women-owned business concern” means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

“Women-owned small business (WOSB) concern eligible under the WOSB Program” (in accordance with 13 CFR part 127), means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States.

item” “component,” “domestic end product,” “end product,” “foreign end product,” and “United States” are defined in the clause of this solicitation entitled “Buy American—Supplies.”

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