Annex_B_(Lines_of_Effort)_to_OPORD_2016-18_(Implementation_of_USACE_Knowledge_Management_Program)_with_changes.pdf

UNCLASSIFIED

ANNEX B (Lines of Effort) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

Time Zone Used throughout the Order: Romeo (EST).

1. Concept of Operations. The implementation of the Knowledge Management Campaign Plan will be in accordance with the approved KM Campaign Plan and guidance from the KMLT in order to achieve the target maturity level of the APQC level

3. This will require the identification of target focused lines of effort that synchronizes key KM tasks with specific KM and KM-related initiatives. See Appendix 2 (Synchronization Matrix) to Annex C (OPERATIONS).

2. Approach. The KM Campaign Plan is aligned with the CG’s KM Strategic Plan

2015 and builds on the concept of “USACE as a learning organization”, and as such, meets the Commander’s Intent.

3. Lines of Effort (LOE). LOEs create lanes to focus teams on the specific KM and KM-related initiatives that constitute the KM Campaign Plan. The LOE are packaged to achieve the goals set by the KM Strategic Plan 2015 and follow-on guidance. These are identified as follows:

(1) Establish the KM Strategy and Leadership LOE to codify USACE policy and infrastructure changes to implement the KM strategy (Appendix 1, Lead: CERD).

(2) Establish the Community of Practice LOE to establish requirements for and improve quality of USACE communities (Appendix 2, Lead: CKO).

(3) Establish a KM Infrastructure LOE to establish team-based learning across USACE and launch prototype efforts (Appendix 3, Lead: CKO).

(4) Establish a Lessons Learned / Best Practice LOE to update USACE

Lessons Learned Program and establish a best practices program (Appendix 4, Lead:

Southwest Division).

(5) Establish a Knowledge Flow and Process Improvement LOE to improve the understanding of critical knowledge and how that knowledge moves through USACE (Appendix 5, Lead: North Atlantic Division).

(6) Establish an Expertise LOE to develop processes and procedures to identify, validate and locate Subject Matter Experts (SME) in specific disciplines across USACE (Appendix 6, Lead: South Atlantic Division).

ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

(7) Establish a Content and Records Management LOE to develop an interim taxonomy and metadata approach for the USACE SharePoint document repository (Appendix 7, Lead: CECI).

(8) Establish a Strategic Communications LOE to ensure that aims and objectives of the USACE KM Strategy and its implementation are clear and understood (Appendix 8, Lead: CKO).

ATTACHMENTS:

Appendix 1 – LOE 1: KM Strategy and Leadership Appendix 2 – LOE 2: Community of Practice Appendix 3 – LOE 3: KM Infrastructure Appendix 4 – LOE 4: Lesson Learned / Best Practice Appendix 5 – LOE 5: Knowledge Flow and Process Improvement Appendix 6 – LOE 6: Expertise Appendix 7 – LOE 7: Content and Records Management Appendix 8 – LOE 8: Strategic Communications

Appendix 1 Change (LOE 1: KM Strategy and Leadership) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The KM Strategy and Leadership LOE (Lead: CERD) establishes the KM Strategy, Infrastructure, Governance and Policy LOE to codify USACE policy and infrastructure changes to implement the KM strategy.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. Change Update and publish the KM Strategic Plan NLT 15 DEC 2017.

2. No Change.

3. No Change.

4. No Change.

5. No Change.

6. No Change.

7. Change Publish a coordinating draft of USACE Learning Organization Doctrine: A Roadmap for Hyper Learning and High-Performance NLT 15 MAR 2018.

Appendix 2 Change (LOE 2: Community of Practice) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The Community of Practice LOE (Lead: CKO) establishes requirements for and improves the quality of USACE communities.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. No Change.

2. Change Create CoP supporting infrastructure at HQ USACE to improve quality of the USACE communities NLT 1 JUN 2018.

3. Change Update Engineer Regulation 25-1-8 (Communities of Practice) to ensure it aligns with KM Campaign Plan objectives NLT 1 OCT 18.

4. Change Create and distribute a CoP Facilitation Guide and conduct initial facilitation training NLT 1 JUN 2018.

5. Change Assess the current state of USACE CoPs for value and effectiveness through coordination with UCP Objective 4d3 NLT 31 DEC 2017.

6. Change Identify and refine critical knowledge for each domain, catalogue this critical knowledge and determine ways to share lessons learned and best practices across the USACE enterprise NLT 1 JUN 2018.

7. Change Determine the corporate IT platform for the CoPs NLT 1 JUN 2018.

8. Change Integrate new USACE Lessons Learned Program into CoPs NLT

DEC 2018.

Appendix 3 Change (LOE 3: KM Infrastructure) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The KM Infrastructure LOE (Lead: CKO) establishes requirements for KM infrastructure, both physical and technological, and outlines a team-based learning across USACE for KM initiatives and prototype efforts. The outcome is learning while doing and building an enduring KM capability.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. No Change.

2. No Change.

3. No Change.

4. No Change.

5. No Change.

6. No Change.

7. No Change.

8. Establish nested KM Portal pages for District / Division / HQ USACE to integrate KM up, down and horizontally NLT 1 JUN 2018.

Appendix 4 Change (LOE 4: Lesson Learned / Best Practice) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The Lessons Learned / Best Practice LOE (Lead: Southwest Division) establishes the requirements to update the USACE Lessons Learned Program and establish a best practices program.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. No Change

2. Change Establish a Product Development Team (PDT) to develop simple procedures for identifying, capturing, sharing and applying input into a Lessons Learned system (Operational Prototype) NLT 1 DEC 2017.

3. Change Establish a formal relationship with the Center for Army Lessons Learned

NLT 1 DEC 2017.

4. Change Propose a Lessons learned program that is compliant with AR 11–33 Army Lessons Learned Program by NLT 1 DEC 2017.

5. Change Conduct an Operational Prototype NLT 1 DEC 2017.

6. Add Pilot the proposed USACE lessons Learned program NLT 1 MAR 2018.

7. Add Integrate a Peer Assist in to Lessons Learned Program and PMBP for every project NLT 1 JUN 2018.

8. Add Update USACE Policy documentation to integrate the new Lessons Learned Approach into all USACE projects NLT 1 JUN 2018.

9. Add Facilitate a quarterly seminar for the MSCs to discuss what KM lessons learned they have identified and adopted starting in 3rd Qtr 18.

Appendix 5 Change (LOE 5: Knowledge Flow and Process Improvement) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The Knowledge Flow and Process Improvement LOE (Lead: Pacific Ocean Division) establishes requirements to improve the understanding of critical knowledge and how that knowledge moves through USACE.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. Change Develop an integrated approach to mapping and identifying critical knowledge and continuously improving knowledge flow, and knowledge flow processes

NLT 15 MAR 2018.

2. Change Identify objectives, goals and metrics to measure and assess KM progress and success and that link to USACE business objectives NLT 15 MAR 2018.

3. Change Implement a prototype of KM practices (Lessons Learned, Expertise Location, Content Management, and Knowledge Flow) in the natural flow of a USACE business process NLT 15 MAR 2018.

4. Add Write up an Operational Concept paper to explain the approach NLT 15 DEC 2017.

5. Add Conduct Pilot of knowledge flow approach with additional USACE business processes NLT 1 JUN 2018.

6. Add Implement Knowledge Flow against all USACE Critical business processes by

NLT 1 OCT 2018.

Appendix 6 Change (LOE 6: Expertise) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The Expertise LOE (Lead: South Atlantic Division) establishes requirements to develop processes and procedures to identify, validate and locate Subject Matter Experts (SME) in specific disciplines across USACE.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. No Change.

2. No Change.

3. No Change.

4. Change Develop and test an Operational prototype NLT 31 DEC 2017.

5. Add Conduct an expanded Pilot of the Expertise location approach NLT 31 DEC 2017.

6. Add Update Engineer Regulation 110-1-8158 (Corps-Wide Centers of Expertise Program) to codify these procedures NLT 1 JUN 18.

Appendix 7 Change (LOE 7: Content and Records Management) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)

The Content and Records Management LOE (Lead: CECI) establishes requirements to develop an interim taxonomy and metadata approach for the USACE SharePoint document repository.

The key tasks and activities that constitute this LOE include (but are not limited to):

1. Change Establish a PDT (lead CECI) with representation from all functional business lines across USACE.

2. Change Identify and map current USACE electronic content and records NLT 30

MAR 2018.

3. Change Identify taxonomies for use within USACE for content and records management NLT 31 DEC 2017. Create a schedule of approved taxonomies NLT 30

MAR 2018.

4. Add Develop a framework for disciplined content and records management, including taxonomy, preferring systems currently available within USACE. Include a framework for using, managing, and sustaining enterprise content and records management systems. NLT 29 JUN 2018.

5. Add Conduct a scaled content and records management operational prototype NLT

31 AUG 2018.

6. Add Develop a roadmap for achieving disciplined electronic content and records management across the enterprise NLT 31 OCT 2018.

Appendix 8 No Change (LOE 8: Strategic Communications) TO ANNEX B (Lines of Action) TO OPORD 2016-18 (Implementation of the USACE Knowledge Management Program)