Exhibit_A_JDG_Detainee_Programs_PWS_(4_Sep).pdf

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PERFORMANCE WORK STATEMENT (PWS)

4 September 2018

Joint Detention Group (JDG) Detainee Programs

Joint Task Force - Guantanamo (JTF-GTMO)

Guantanamo Bay, Cuba

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Part 1

GENERAL INFORMATION

1. GENERAL:

This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The

Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 Description of Services.

The Contractor shall provide all personnel, management, curriculum development, instruction, transportation, office supplies, housing, and supervision necessary to provide Detainee Library

Services and Detainee Seminars as defined in this Performance Work Statement, except for those items specified as government furnished. The Contractor shall perform to the standards described herein.

1.2 Background.

Consistent with the Geneva Conventions, the Joint Detention Group (JDG) provides educational opportunities and intellectual stimulation to the detainees during their time in the custody of the

United States. The library services and educational seminars delivered by Detainee Programs help achieve this goal, in addition to encouraging compliant behavior and good order and discipline within the camps.

1.3 Objectives.

The objective of Detainee Programs is to provide routine library services and instruct educational seminars, such as Literacy, Art, Life Skills / General Education, Nutrition, and Horticulture, to the detainees in the custody of the JDG, Joint Task Force - Guantanamo (JTF-GTMO).

1.4 Scope.

This contract will provide library services and educational seminars to the detainees in the custody of the JDG, JTF-GTMO.

1.5 Period of Performance.

The period of performance shall consist of a 30-day phase-in period followed by an 11 month base period, plus four (4) 12-month option years. The Period of Performance reads as follows:

Phase In 16 November 2018 – 15 December 2018

Base Period 16 December 2018 – 15 November 2019

Option Year 1 16 November 2019 – 15 November 2020

Option Year 2 16 November 2020 – 15 November 2021

Option Year 3 16 November 2021 – 15 November 2022

Option Year 4 16 November 2022 – 15 November 2023

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1.6 General Information.

1.6.1 Quality Control Plan (QCP): In compliance with the clause entitled Inspection of Services

– Fixed-Price, FAR Subpart 52.246-4, the Contractor shall establish, maintain, and adhere to a

Quality Control Plan to ensure the requirements of this contract are provided as specified. The

Contractor’s quality control program is the means by which it assures and documents that its work complies with the requirements of the contract.

1.6.1.1 The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall make appropriate modifications at no additional cost to the Government. The Plan shall be submitted with the proposal and will be incorporated into the resulting contract. The Government will monitor contractor compliance with the Quality Control Plan.

1.6.1.2 At a minimum, the Plan shall include the following elements:

1.6.1.2.1 Inspection System. The Contractor shall develop, implement, and maintain a system to inspect the services to ensure compliance with PWS requirements and applicable laws and regulations. The Contractor shall specify a scheduled frequency of inspections, the titles of the individuals performing the inspections, and their role in the organization.

1.6.1.2.2 Deficiency Prevention. The Contractor shall identify and prevent defects in the quality of products and services performed before the level becomes unacceptable. The Quality

Control Plan shall be designed to intercept inferior services before they are provided to the

Government.

1.6.1.2.3 Inspection Files. The Contractor shall document all inspections performed, and the necessary corrective and preventive actions taken. This documentation shall be kept on site and made available to the Government throughout the contract period of performance and for the period after contract completion until final settlement of all claims under this contract.

1.6.1.2.4 Complaints. The Contractor shall document all Customer complaints and report the complaint to the Contracting Officer’s Representative (COR) in writing within one (1) workday after receipt of complaint. The Customer is defined as representatives of the JDG. Each

Customer complaint reported to the COR shall have a scheduled completion date subject to COR approval. The Quality Control Plan shall be updated, at no additional cost to the Government, as required to preclude a recurrence of the complaint.

1.6.1.3 Operations Security (OPSEC): The purpose of OPSEC is to enhance operational effectiveness. It is a risk analysis process that employs the methods of intelligence analysis; it takes the adversary’s point of view; it focuses on information critical to the adversary and his purpose; and it does not exclude any possible source of information, even indirect and inadvertent ones.

OPSEC looks at the value of information from both the adversary and friendly perspectives. The

OPSEC process provides a methodology to identify and assess the value of information using

W912CL-18-R-0002 Page 4 both the objectives of friendly operations and the adversary’s need for information to achieve their objectives.

The Contractor shall adhere to JTF-GTMO Command issuances: 3.11 Critical Information List,

3.12 OPSEC Program, 3.13 OPSEC Control of Imagery, and 3.14 Paper Shred policies.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on how the Government will ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate.

According to the Inspection of Services – Fixed-Price clause, FAR Subpart 52.246-4, the

Government will evaluate the Contractor's performance under this contract. The Contractor shall establish, implement, document, and maintain a quality control program for evaluation of the internal processes, controls, metrics, and procedures. All surveillance observations will be recorded by the Government. When an observation indicates defective performance, the COR will require the Contractor to initial a written record of the observation acknowledging notification of a deficiency. The initialing of the observation does not necessarily constitute

Contractor concurrence with the observation, only acknowledgment that the Contractor has been made aware of the defective performance. Any action taken by the Contracting Officer (KO) as a result of surveillance will be resolved according to the terms of the contract.

The Contractor shall bring issues, or potential issues, affecting performance to the attention of the COR as soon as possible. Verbal reports shall be followed up with written reports submitted to the COR within five (5) business days.

Re-performance by the Contractor to correct defects found by the Government as a result of quality assurance surveillance or by the Contractor as a result of its quality control program, shall be at the Contractor’s own expense, and will not be reimbursed by the Government.

Unsatisfactory work that cannot be re-performed may result in a request for consideration from the Government.

1.6.3 Recognized Holidays: The Contractor is not required to perform services on the below listed federally recognized holidays. For the dates observed, see (https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/)

New Year’s Day

Birthday of Martin Luther King Jr.

Washington’s Birthday

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

1.6.4 Hours of Operation: The Contractor is responsible for conducting business during the hours required by the operational needs of the camps. Library services are generally provided to the detainee population during regular duty hours, Monday through Friday. Seminar instruction may be scheduled between 7:00 a.m. and 6:00 p.m., Monday through Saturday. Contractor https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/ https://www.opm.gov/policy-data-oversight/snow-dismissal-procedures/federal-holidays/

W912CL-18-R-0002 Page 5 employees are not expected to exceed a standard 40-hour workweek, however the schedule may not conform to standard business hours.

Standard business hours (also regular duty day or regular duty hours) are defined as 8:00 a.m. to

5:00 p.m., Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: Library services and seminar instruction will be performed at multiple locations within the JDG area of control to include the Detainee Programs offices and inside the secure detention facilities (camps).

1.6.6 Type of Contract: The Government anticipates the award of a Firm Fixed Price type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured by Contractor personnel

IAW AR 190-13, The Army Physical Security Program, and JTF-GTMO policy.

1.6.7.3 Escorts: While performing duties within the camps, Library Technicians shall be escorted by a military member under the direction of the Detainee Programs OIC. The

Government shall also provide military escort for Seminar Instructors as required by camp SOP.

1.6.7.4 Security Clearance Requirements: The Contractor shall possess and maintain a TOP

SECRET / SENSITIVE COMPARTMENTED INFORMATION (TS/SCI) facility security clearance from the Defense Security Service. All Contractor employees performing work in support of this contract shall be U.S. citizens and shall have been granted a SECRET security clearance or higher from the Defense Industrial Security Clearance Office. Additionally, at least one Contractor employee shall possess an adjudicated TS/SCI security clearance. All security clearances shall be active in the Joint Personnel Adjudication System (JPAS) and must be maintained while performing work under this contract. The security requirements are in accordance with Exhibit B, DD Form 254, Department of Defense Contract Security

Classification Specification.

1.6.7.4.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement

(DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies

W912CL-18-R-0002 Page 6 regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and

COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.5 Background Checks: N/A

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access

Procedures:

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National

Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with

Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of

6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security

Office or the host nation equivalent.

1.6.7.6.1.2 Contractor Non CAC Eligible Requirements for DOD Facility and Installation

Access: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification

Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-

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13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal

Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the

Department of Homeland Security website (http://www.uscis.gov/e-verify). Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification

Tracking System) at commencement of services and must successfully completed the DoD

Information Assurance / Information Technology training prior to access to the information system and then annually thereafter.

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the

COR (and physical property manager, if applicable) immediately for deactivation. This immediate notification will be followed by written notification to the KO and COR within one

(1) business day. The cost of the replacement may be at the Contractor’s expense.

1.6.7.9.2 Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security procedures and policies. These procedures shall be included in the

Contractor’s QCP.

http://www.uscis.gov/e-verify

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1.6.7.11 Document Handling: The Contractor shall follow all JTF-GTMO disposal policies with respect to classified and unclassified documents. The policy will be furnished to the Contractor during phase-in.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office

IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other

Government personnel, as appropriate, may meet periodically with the Contractor to review the

Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The Contract Manager and the Head Librarian are considered key personnel by the government. The duties for both positions may be performed by the same individual, dependent on work load, with approval from the Contracting Officer.

Contract Manager. The Contractor shall appoint an on-site Contract Manager who shall conduct overall management, coordination, and provide liaison with the Government. The Contract

Manager shall be the primary point of contact for any and all communication with Government personnel. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the

Contractor when the manager is absent, shall be designated in writing to the Contracting Officer and COR no later than fifteen (15) calendar days after contract award. The Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.11 The Contractor shall manage and administer all services performed under this contract under the title of Contract Management. Contract Management shall include developing any and all plans and procedures required to furnish the services described herein, as well as implementing and monitoring these plans and procedures.

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1.6.12 The Contract Manager shall provide supervision for Contractor employees and coordinate and administer all on-site work required to meet the requirements of this contract.

1.6.13 The Contract Manager shall ensure Contractor employees observe regular duty hours as identified in paragraph 1.6.4, except as necessary to meet the requirements of this contract. The

Contract Manager shall be on-site during standard business hours.

1.6.14 The Contract Manager shall attend any and all meetings necessary to furnish the services described in this PWS.

1.6.14.1 The Contract Manager shall record and submit meeting minutes for meetings held with the Detainee Programs section (i.e., Contractor employees and military members) to the COR no later than three (3) business days after the meeting is held.

Head Librarian. The Contractor shall appoint an on-site Head Librarian to manage and administer library services. The Head Librarian shall ensure that all material introduced into the library collection adheres to the guidelines set forth in applicable JTF-GTMO policies.

Qualifications for all key personnel are listed below:

Contract Manager. The Contract Manager shall, at a minimum, have a bachelor’s degree in

Business Administration or Management and two years of management experience. The Contract

Manager shall be able to read, write, speak, and understand English, as well as possess basic computer skills including familiarity with Microsoft Office Suite.

Head Librarian. The Head Librarian shall possess basic computer skills including familiarity with Microsoft Office Suite, and the ability to read, write, and speak English. The Head

Librarian shall meet one of the following requirements: (a) bachelor’s degree in library science, or (b) a combination of a bachelor’s degree and a minimum of three (3) years of experience as a librarian.

1.6.14.1 Personnel Status: The Contractor is authorized to move no more than four (4) employees or subcontractors to U.S. Naval Station (USNS) GTMO in an accompanied status

(i.e., with their families). The Contractor is responsible for all expenses related to relocation, housing, medical care, primary & secondary education, etc. for family members accompanying their employees or subcontractors. The Government will not reimburse any related expenses to the Contractor.

1.6.15 Special Qualifications or Certifications:

Library Technician. The Library Technician(s) shall read, write, and speak Arabic with a fluent or native level of proficiency as evidenced by their resume. The Library Technician(s) shall possess no less than four (4) years of experience in professional translation, transcription, or interpretation from Arabic to English and vice versa. The Library Technician(s) shall possess basic computer skills including familiarity with the Microsoft Office Suite and the ability to type.

The Library Technician(s) shall be able to summarize and translate the foreign language material from Arabic to English, producing clear, understandable, and idiomatically correct English summaries and translations.

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Seminar Instructor. The Seminar Instructors shall be fluent in Arabic and/or Pashto, as well as

English. Due to cultural and religious considerations, seminars shall be taught by a male instructor.

High Security Technician. The High Security Technician shall be fluent in Arabic, English, and

Pashto at a minimum, and shall possess an adjudicated TS/SCI Security Clearance. The High

Security Technician shall read, write, and speak Arabic and Pashto with a fluent or native level of proficiency as evidenced by their resume. It is preferred that the High Security Technician meet the qualifications identified for Library Technicians above. Due to cultural and religious considerations, seminars shall be taught by a male instructor.

1.6.16 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious.

Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.16.1 Badging of Contractor Employees: The COR will coordinate issuance of required identification and access badges to Contractor employees. Contractor employees shall carry their identification badges at all times while on USNS Guantanamo Bay, Cuba. Contractor employees shall carry issued access control badges at all times while working within the JDG area of control and display them as instructed by the guard force. In general, badges are not worn in full view to minimize exposure of Personally Identifiable Information (PII). Badges remain property of the

Government and shall not leave the USNS at any time.

1.6.17 Contractor Travel: The Contractor shall be responsible for all travel expenses. The

Government will not reimburse any travel expenses to the Contractor.

1.6.18 Other Direct Costs: The Contractor shall be responsible for any other direct costs. The

Government will not reimburse any other direct costs to the Contractor.

1.6.19 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.20 Non-Disclosure Requirements: Performance under this contract may require the

Contractor to access data and information proprietary to a Government agency, another

Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the

Contractor, nor Contractor personnel, shall divulge nor release data or information developed or

W912CL-18-R-0002 Page 11 obtained under performance of this work statement, except to authorized Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5

United States Code (U.S.C.) Section 552a.

1.6.20.1 Non-Disclosure Statements: The Contractor shall provide signed Non-Disclosure

Agreements (NDA) to the COR prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.20.2 Advertisement and Social Media: The Contractor shall NOT post information to public websites or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during, or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at

(http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.21 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential

OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such

OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting

Officer may affect other remedies as he or she deems necessary, including prohibiting the

Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.22 Phase-In Period: To ensure a smooth transition in the change of work effort, the Contractor shall begin the phase-in period of thirty (30) days prior to the contract start date. The Contractor shall have

100% of Key Personnel, as referenced in paragraph 1.6.10 within the start of the Phase-in period. The

Contractor shall also have one (1) library technician and one (1) instructor at the start of the phase-in period. The Contractor shall have all remaining personnel ready for full performance to support all tasks

(detailed in the PWS) within the start of the base period. The purpose of the phase-in period is to:

(a) Become thoroughly familiar with work requirements and JTF-GTMO work procedures.

(b) Complete personnel management, to include the hiring and relocation of personnel to assure satisfactory performance beginning on the contract start date.

(c) Complete necessary training requirements of Contractor employees.

http://www.defenseimagery.mil/products/DODimagery/commercialuse.html

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(d) Obtain DoD travel and USNS GTMO entry authorizations.

(e) Submit paperwork to obtain JTF badges.

(f) Complete the development of the documents required in Technical Exhibit 2 – Deliverables

Schedule.

(g) Obtain housing for authorized personnel.

(h) Register in the Enterprise Contractor Manpower Reporting Application website, as detailed in paragraph 1.6.22.2 below.

(i) Complete registration in the Synchronized Pre-deployment and Operational Tracker Enterprise

Suite (SPOT) for personnel performing work on-site, as detailed in paragraph 1.6.22.4 below.

(j) Request access to Contractor Performance Assessment Reports (CPARS), as detailed in paragraph 1.6.22.5 below.

(k) Obtain Defense Base Act (DBA) insurance and submit proof to the Contracting Officer, as detailed in paragraph 1.6.22.6 below.

1.6.22.1 The Contractor will be allowed access to the facilities to familiarize employees with equipment, reporting, work scheduling, and procedures. Contractor employees will be permitted access to observe operations, workflow, priorities, scheduling, equipment handling, storage, facilities, safety, and security.

To minimize disruptions to on-going work, the Contractor shall coordinate all access to the Government facilities through the Contracting Officer or the COR. Access will be limited to the following categories of personnel:

(a) Contractor supervisory and clerical personnel

(b) Contractor equivalent of a Government supply clerk

1.6.22.2 Not Used.

1.6.22.3 Contract Manpower Reporting (CMRA). The Contractor shall register no later than ten (10) business days after contract award and shall report all Contractor manpower required for the performance of this contract.

(a) The Contractor shall completely fill in all the required fields in the reporting system using the following web address: (https://www.ecmra.mil/)

(b) The requiring activity will assist the Contractor with the reporting requirement as necessary.

(c) The Contractor may enter reports at any time during the reporting period, which is defined as the period of performance not to exceed 12 months ending 30 September of each Government fiscal year.

Reporting shall be completed no later than 31 December every year or part of a year for which the contract is in place. Failure to comply with this reporting requirement may result in contract termination.

(d) The Contractor shall submit proof of yearly compliance in writing to the COR no later than 31

December every year.

1.6.22.4 Synchronized Pre-deployment and Operational Tracker Enterprise Suite (SPOT). The

Contractor shall register all personnel performing duties on-site in Guantanamo Bay, Cuba no later than thirty (30) business days after contract award.

(a) The Contractor shall completely fill in all the required fields in the reporting system using the following web address: (https://spot.dmdc.mil/).

(b) The Contractor shall submit written evidence of SPOT registration for all personnel performing work on-site to the COR no later than thirty (30) calendar days after award.

(c) The Contractor shall ensure SPOT records remain accurate and current in accordance with the contract.

https://www.ecmra.mil/ https://spot.dmdc.mil/

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1.6.22.5 Contractor Performance Assessment Reports (CPARS). The Contractor shall obtain a CPARS account by requesting access from the Contracting Officer.

(a) The Performance Assessment Report will be provided to the Contractor for concurrence and comments prior to finalization of the assessment. The Contractor shall provide their comments to the assessing official no later than five (5) business days after receipt of the Performance Assessment

Report.

(b) Guidance and information about CPARS may be found at (http://www.cpars.csd.disa.mil/)

1.6.22.6 Defense Base Act (DBA) Insurance Coverage. Pursuant to the War Hazards Compensation Act

(WHCA) and Defense Base Act (DBA), DBA insurance coverage is mandatory for Contractor employees that will be performing work on-site in Guantanamo Bay, Cuba. The Defense Base Act provides workers' compensation protection to civilian employees working outside the United States on U.S. military bases or under a contract with the U.S. government for public works or for national defense.

(a) The Contractor shall submit written proof of DBA insurance to the COR no later than thirty (30) calendar days after award. Failure to comply with this requirement may result in termination of contract and carries penalties assessed by the Department of Labor.

(b) The Contractor shall maintain DBA insurance coverage throughout the duration of the contract.

(c) The Contractor shall submit written proof of DBA insurance to the COR once a year, for each performance period, no later than thirty (30) calendar days prior to the beginning of each performance period.

(d) Compliance with the DBA is exclusively the Contractor’s responsibility. Information about DBA coverage, benefits, penalties, and how to obtain a quote & insurance may be found at the Department of Labor (http://www.dol.gov/owcp/dlhwc/lsdba.htm).

1.6.22.7 Phase-Out Period: In the event there is a change in Contractor or if the operation reverts to the

Government using in-house resources, the incumbent Contractor shall provide familiarization, as described in paragraph 1.6.22, to the Government or the follow-on Contractor, whichever the case may

be. During the phase-out period, the incumbent shall be fully responsible for continuing work on all tasks identified in this PWS. The Government reserves the right to conduct site visits in all areas associated with this contract in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly transition to the successful Contractor. With regard to the successor Contractor's access to incumbent employees, a recruitment notice may be placed in each area.

1.6.23 General Training Requirements:

1.6.23.1 Anti-Terrorism (AT) Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT

Level I awareness training within thirty (30) days of arrival in theater. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: (http://jko.jten.mil).

1.6.23.2 OPSEC Fundamentals 1301: Training and education programs ensure all personnel understand their role in OPSEC, are aware of any intelligence threats to the command, know the JTF-GTMO’s critical information list, and understand how to implement directed OPSEC countermeasures. The general workforce (to include contractors) shall receive OPSEC awareness training upon the first 30 days assigned to JTF-GTMO and annually thereafter. The contractor shall submit certificates of completion for http://www.cpars.csd.disa.mil/ http://www.dol.gov/owcp/dlhwc/lsdba.htm http://jko.jten.mil/

W912CL-18-R-0002 Page 14 each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned within 15 calendar days after completion of training. OPSEC Fundamentals CBT

1301 is located at the Interagency OPSEC Support Staff website: (https://www.iad.gov/ioss).

1.6.23.3 Information Assurance (IA) Training / Information Technology (IT): All Contractor employees and subcontractor employees, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training before issuance of network access and annually thereafter. All employees working IA/IT functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training

Certification and Workforce Management; DOD 8570.01-M, Information Assurance Workforce

Improvement Program; and AR 25-2, Information Assurance, within thirty (30) days of employment. Training is available at (https://ia.signal.army.mil/DODIAA/default.asp).

1.6.23.4 Intentionally left blank

1.6.23.5 Threat Awareness Reporting Program (TARP): N/A

1.6.24 Overseas Training Requirements:

1.6.24.1 Intentionally left blank

1.6.24.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available at (http://jko.jten.mil). Completed training meets the requirement for three (3) years.

Verification of the training will be made available to the KO or COR upon request.

1.6.25 Foreign (OCONUS) Requirements: All U.S. citizen or resident, and TCN contractor personnel must comply with the training requirements listed in the Foreign Clearance Guide

(FCG). Verification of the training shall be made available to the COR or KO upon request.

Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.25.1 Theater and Country Clearance Requirements: Contractor shall ensure all U.S. citizen or U.S. resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign Clearance Guide (FCG) at (https://www.fcg.pentagon.mil/fcg.cfm) and must have all necessary passports, visas, and other documents required to enter, exit, or work in the

USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E.

Contractor personnel shall return all U.S. Government issued identification, to include the

Common Access Card, to appropriate U.S. Government authorities within five (5) days of the end of their travel or contractual duties.

1.6.25.2 Intentionally left blank

https://www.iad.gov/ioss https://ia.signal.army.mil/DODIAA/default.asp http://jko.jten.mil/ https://www.fcg.pentagon.mil/fcg.cfm

W912CL-18-R-0002 Page 15

1.6.25.3 Installation Access to DOD Facility or Host Nation Installation: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification

Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB)

(Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or

KO), and status of forces agreements or other diplomatic agreements. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of

Emergency Services, Security Office, or host nation equivalent.

1.6.25.4 Intentionally left blank

1.6.25.5 Deoxyribonucleic Acid (DNA) Samples: Not applicable.

1.6.25.6 Medical Travel Requirement: Contractor shall ensure that all Contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties. All U.S. citizen and third country national (TCN) Contractor and subcontractor personnel must meet the medical screening requirements established by the USSOUTHCOM Commander in the Medical Suitability Screening Regulation (SC Reg 40-501), as well as the requirements identified in FORCE HEALTH PROTECTION (FHP) GUIDANCE FOR DEPLOYMENT in the

USSOUTHCOM AOR or their successors and follow immunization and health protection guidelines outlined therein. All immunizations must be obtained prior to traveling to the

USSOUTHCOM AOR. U.S. citizen and TCN Contractor and subcontractor personnel traveling from a country outside of the USSOUTHCOM AOR must travel into the USSOUTHCOM AOR with a current copy of the Public Health Service Form 791, “International Certificate of

Vaccination.” In addition, U.S. citizen and TCN Contractor and subcontractor personnel traveling to the USSOUTHCOM AOR are required to be beneficiaries of a medical evacuation plan and service through an insurance plan provided by their employer or paid for individually.

1.6.26 Synchronized Pre-deployment and Operational Tracker Enterprise Suite (SPOT): Upon award of this contract, or employment of new personnel, the Contractor will enter Contractor employees and subcontractor employees performing services under this contract into the SPOT database who meet one of the following conditions:

(1) All U.S. citizen and resident, and third country national (TCN) personnel who travel into the USSOUTHCOM AOR for periods of performance anticipated to exceed 30 consecutive days.

(2) TCN, host nation (HN), or local national (LN) personnel who reside with or work in the immediate vicinity of U.S. Armed Forces and/or DOD Civilian personnel for periods of performance anticipated to exceed 30 consecutive days.

(3) Private security Contractors and contingency Contractor personnel authorized to carry weapons regardless of proximity to U.S. Armed Forces or DOD Civilian personnel and regardless of the length of the anticipated period of performance.

(4) Contractor and subcontractor personnel with a place of performance in the continental

United States, including the USSOUTHCOM Headquarters and Joint Interagency Task

W912CL-18-R-0002 Page 16

Force-South (JIATF-S) Headquarters, that may, within the terms of the contract, deploy to the USSOUTHCOM AOR for periods anticipated to exceed 30 consecutive days.

1.6.26.1 The COR or KO will approve all employees in the SPOT database and a Letter of

Authorization (LOA) is generated to the Contractor on each employee. The signed LOA is required prior to travel to, from, or within the USSOUTHCOM AOR. The LOA will identify any additional authorizations, privileges, or Government support to which Contractor personnel are entitled under this contract. The LOA will be regenerated by the Contractor upon expiration of the LOA. Changes to the status of individual personnel relating to their in-theater arrival date and their duty location, to include closing out the trip with their proper status (e.g., mission complete, wounded, etc.) shall be annotated within the SPOT database in accordance with the timeliness established in the SPOT business rules. Information and standards for the SPOT system is posted on the U.S. Government Foreign Clearance Guide website at

(https://www.fcg.pentagon.mil/fcg.cfm) for the country of employment. Access to SPOT is

(https://spot.dmdc.mil).

https://www.fcg.pentagon.mil/fcg.cfm https://spot.dmdc.mil/

W912CL-18-R-0002 Page 17

Part 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS & ACRONYMS:

2.1 Definitions.

2.1.1 Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: This is the only individual who can legally bind the Government.

2.1.3 Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does

NOT have authority to change the terms and conditions of the contract.

2.1.4 Contractor Performance Assessing Official. The Assessing Official is responsible for evaluating contractor performance and for validating the proposed ratings and remarks entered by the Assessing Official Representative(s).

2.1.5 Customer. The individual or organization that is receiving or benefitting from the contracted services.

2.1.6 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7 Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.8 Key Personnel. Specific individuals required for the successful performance of the work defined in the contract. When Key Personnel are used as an evaluation factor in Best Value procurement, an offer can be rejected if it does not have a firm commitment from the persons listed in the proposal.

2.1.9 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.10 Quality Assurance. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.11 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.12 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

W912CL-18-R-0002 Page 18

2.1.13 Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the Contracting Officer has obtained a deviation.

2.1.14 Subcontractor. One that enters into a contract with a prime contractor.