Amenment_0001.doc

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 13-Sep-2018 03:00 PM to 17-Sep-2018 03:00 PM.

SUPPLIES OR SERVICES AND PRICES

SUBCLIN 0005AA

The CLIN description has changed from Arabic/English Seminar to Literacy Seminar.

SUBCLIN 0005AB

The CLIN description has changed from Pashtu/English Seminar to GED Preparation Seminar.

SUBCLIN 1004AA

The CLIN description has changed from Arabic/English Seminar to Literacy Seminar.

SUBCLIN 1004AB

The CLIN description has changed from Pashtu/English Seminar to GED Prep Seminar.

SUBCLIN 2004AA

The CLIN description has changed from Arabic/English Seminar to Literacy Seminar.

SUBCLIN 2004AB

The CLIN description has changed from Pashtu/English Seminar to GEB Prep Seminar.

SUBCLIN 3004AA

The CLIN description has changed from Arabic/English Seminar to Literacy Seminar.

SUBCLIN 3004AB

The CLIN description has changed from Pashtu/English Seminar to GED Prep Seminar.

SUBCLIN 4004AA

The CLIN description has changed from Arabic/English Seminar to Literacy Seminar.

SUBCLIN 4004AB

The CLIN description has changed from Pashtu/English Seminar to GED Prep Seminar.

The following have been modified:

ADDENDA TO 52.212-1

The following shall apply to this order in addition to those terms and conditions in FAR 52.212-1. The specific paragraphs of FAR 52.212-1 affected are shown below.

The terms solicitation and request for proposal (RFP) are used synonymously in this document.

The terms offer and proposal are used synonymously in this document. Paragraph (b): Submission of Offers. The following is added:

(1) Communications Regarding This Solicitation.

(i) Questions or comments regarding this solicitation must be submitted in writing via email to the Contract Specialist, MAJ Stephen Settembre at Stephen.s.settembre.mil@mail.mil and the Contracting Officer, Velia Pier at velia.pier.civ@mail.mil, all e-mailed questions shall be submitted with the subject line as “W912CL18R0002 – Questions for GTMO Detainee Services.” Offerors shall submit questions regarding the solicitation on a MS WORD document to include the question, RFP page number, PWS paragraph number, Technical Exhibit number, and Attachment number.

(ii) Oral questions will not be taken or answered by phone due to the possibility of misunderstanding or misinterpretation.

(iii) Questions or comments should be submitted by 22 August 2018, 2:00 P.M. CDT, to allow for analysis and dissemination of responses in advance of the offer due date. Late questions or comments are not guaranteed a response prior to the offer due date.

(iv) All questions will be answered via amendment to the solicitation.

(v) Questions or comments shall not be directed to the technical activity personnel.

(2) Delivery Of Offers.

(i) Offers shall be received no later than 17 September 2018, 3:00 PM CDT. The date and time are based on the local time in JBSA, Fort Sam Houston, Texas. It is noted there are no UPS deliveries

(ii) Electronic Submission. In addition to a hard copy, the Offerors shall provide a copy of their proposal as an electronic file on a CD with an electronic copy submitted to the Contract Specialist, MAJ Stephen Settembre at stephen.s.settembre.mil@mail.mil and courtesy copy to the Contracting Officer, Velia Pier at velia.pier.civ@mail.mil. The proposal shall be submitted electronically as either a scanned electronic file in PDF, JPG, GIF, or PNG format, or in any Microsoft Office Suite application programs, i.e., WORD or EXCEL 2003-2013. Each volume must be sent as a separate file using the file name format: <Company Name> Proposal W912CL18R0002 Volume 1 – Technical Proposal. The symbols < > indicates that specific information must be placed within and the < > symbols deleted. Example: Acme Company Proposal W912CL18R0002 Volume 2 – Past Performance. The Government has an email file size limitation of 10MB. Therefore, multiple emails are acceptable, provided the Offeror notes in the subject line that the message is “email 1 of X.” For example: Acme Company Proposal W912CL18R0002 Volume 2 –Past Performance, email 1 of 2.

(iii) Address of Proposal Submittal: Offerors are required to submit hard copy proposals to the below address by the closing date of 13 September 2018 at 3:00 PM CDT, to the attention of Velia Pier.

410th Contract Support Brigade - Regional Contracting Center Americas

4130 Stanley Road, Suite 320

JBSA Fort Sam Houston, TX 78234-2726

Proposals may also be hand delivered; however, in order to gain access to Fort Sam Houston, a DOD ID card is required. Any visitors without a DOD ID must provide the following information to the Contract Specialist in order to submit a request for access to Fort Sam Houston: full name, DOB, and driver license number/expiration date/state issued from.

(iv) Offerors are encouraged to obtain receipt confirmation after submitting their offers.

(3) Offer Organization

(i) Offers shall be submitted in four separate volumes within the established page limitations as detailed below. A cover sheet shall be included on each Volume, clearly marked with date of offer, volume number, title, copy number, RFP identification and the offeror's name. Information shall not be incorporated by reference. A table of contents shall be provided with each Volume for ready reference to sections, tables, and figures. All pages in each volume shall be numbered sequentially. For ease of reference, Offerors shall cross-reference each section within each volume with the PWS section it is addressing.

(combined total, does not include plan E) 1 Original, 2 CDs & 2 Hard Copies

Signed SF-1449 Representations and

Certifications

(ii) Those pages that exceed the page counts specified above for each Volume will not be evaluated. Failure to comply with these instructions may result in an offer being deemed non- responsive and subsequently not considered for award.

(iii) Pages shall be single-spaced. Except for the reproduced sections of the solicitation document, the text size shall be no less than 10 point. Use at least 1-inch margins on all sides of each page.

(iv) The Price section of your offer is not page limited. However, this section is to be strictly limited to price information. Information that can be construed as belonging in one of the other sections of the offer will be so construed and counted against that section's page limitation.

(v) If final revisions are requested, separate page limitations will be specified in the

Government's request for that submission.

(vi) Title pages, table of contents, cross-reference matrices, glossaries, acronym lists, page tabs, and section dividers that do not contain information that can be construed as proposal information will not be counted as part of the page limitations. However, any introduction or narrative (e.g., opening letter or executive summary) will be counted against that section’s page limitation. Tables, charts, graphs, plans, figures, diagrams and schematics shall be used whenever practicable to depict organizations, systems, layout, and implementation schedules. These displays shall contain font sizes no smaller than 10 point, be uncomplicated, legible, and appropriate for the subject matter.

(4) Volume Content Offerors are requested to provide information responsive to the items set forth below. This information is considered essential for the Government to conduct a fair and uniform evaluation of offers in accordance with the evaluation factors and sub-factors provided herein. The items listed are not, however, all-inclusive, and offerors should therefore include in their offers any further discussion that they believe to be necessary or useful in demonstrating their ability to understand and perform the work under the contemplated contract.

Offers shall be specific, detailed, and comprehensive enough to clearly and fully demonstrate your understanding of the requirements and the inherent risks associated with the objectives of this procurement. Offers will be evaluated on the completeness and quality of the information provided to demonstrate the offeror’s qualifications in terms of experience, capability, and proposed approaches to meet all of the requirements of the PWS. It will be the responsibility of each offeror to demonstrate not only the overall quality of their proposed methodologies to perform all of the required tasks, but also how their experience matches the PWS’s performance requirements.

In the event that other organizations (subcontractors) are proposed as being involved in conducting this work, their relationships during the effort shall be explained and their proposed contributions to the work shall be identified and integrated into each part of the offer, as appropriate.

(i) Volume I – TECHNICAL CAPABLITY

The Offeror shall submit a technical approach that is complete, adequate, understandable, and feasible. The technical approach shall describe the effort to be applied by the offeror in performance of the requirement as outlined in the Performance Work Statement (PWS). The Offeror shall submit a written narrative that clearly illustrates and describes the proposed technical approach and methodology to providing the services required in the PWS. The proposed technical approach and methodology shall include the following:

The offeror’s proposed technical approach and methodology shall be submitted in one volume and shall be divided into the following sections:

A. Staffing Plan

B. Incumbent Capture Plan

C. Management Proposal

D. Phase-In Plan

E. Quality Control Plan

The offeror’s proposed approach and methodology described in the Technical Capability Volume shall demonstrate consistency with the price proposal.

A. STAFFING PLAN

The offeror shall propose a staffing plan to accomplish the work described in Exhibit A, Performance Work Statement.

The staffing plan shall describe the proposed skill mix for the contract and describe how the contractor intends to hire and keep the personnel for the contract.

The skill mix shall list and describe the proposed labor categories and the number of staff for each labor category, including a table to cross-reference the labor category with the PWS requirement(s) it intends to fulfill and how they will be staffed using Appendix 1 – Historical Workload Data. The offeror should consider the complexities of traveling to GTMO when preparing the staffing plan.

The staffing plan shall describe the approach and methodology for recruiting and selecting replacement and/or additional personnel necessary to maintain or accommodate short-term and long-term increases and decreases in the level of support that might arise. This discussion shall include the approach to accommodating workload adjustments through the cross-utilization of personnel, use of existing corporate resources, and other plans which demonstrate the flexibility to respond to fluctuating requirements.

The offeror shall describe how all risks associated with the proposed staffing approach have been identified and mitigated for successful achievement of the requirements outlined in the PWS.

B. INCUMBENT CAPTURE PLAN

The offeror shall indicate the planned incumbent capture rate (if any) as a percentage of the total workforce, the basis of this rate and the methods proposed to recruit and hire incumbents. The offeror shall also describe the plan to recruit the remainder of the required workforce, and identify, as a percentage of the total workforce, the degree to which initial staffing will be obtained from (including both offeror and subcontractors) outside recruitment (other than incumbent workforce), and internal labor resource (corporate or company-wide other than incumbent workforce). The offeror should consider the complexities of traveling and obtaining access to GTMO when preparing the incumbent capture plan. The offeror shall describe how all risks associated with the proposed incumbent capture approach have been identified and mitigated for successful achievement of the requirements.

C. MANAGEMENT PROPOSAL

The offeror shall describe the proposed management approach, strategies, policies, and procedures to provide flexible, effective, and efficient implementation of (a) the Government’s requirements outlined in Exhibit A, Performance Work Statement; (b) the technical and schedule performance; and (c) communication with internal and external customers. The offeror shall describe the proposed approach and methodology for providing library services (PWS 5.1) & detainee seminars (PWS 5.2). This discussion shall include the management approach to accommodating workload adjustments, which demonstrate the flexibility to respond to fluctuating requirements.

The offeror shall provide charts depicting the proposed organizational structure, including any associations with corporate or division organizations and subcontractors and describe how the organizational structure provides clear internal and external lines of authority. The offeror shall also describe the degree of local autonomy granted to the contract manager, any relationship to a parent organization, and any decisions or approvals that will be made outside the local organization. Descriptions of local autonomy shall also include as a minimum, identification of the organizational and geographical placement of authority to: negotiate contract modifications;

release completed work and vouchers to the Government; reassign work in response to varying workloads; hire, dismiss, promote, and demote personnel; select, administer, and terminate subcontracts; and provide training.

The offeror shall describe its proposed approach and methodology for effectively and efficiently planning, controlling, directing, and utilizing the resources required to accomplish the services under the contract.

The offeror should consider the complexities of traveling and obtaining access to GTMO when preparing the management proposal. The offeror shall describe how all risks associated with the proposed management approach have been identified and mitigated for successful achievement of the requirements.

D. PHASE-IN PLAN

Pursuant to PWS section 1.6.22, the Contractor shall begin the phase-in Period of thirty (30) days prior to the contract start date. The offeror shall provide a Phase-in Plan describing the overall strategy approach to ensure a smooth and seamless transition of personnel for effective and efficient operations and without any disruption in services. The Phase-in Plan shall include a phase-in schedule with the time required for all transition activities; the method by which current technical directives will be transitioned to the new contract with minimal impact, and any other issues deemed critical to a successful transition from the current contract to this follow-on effort. In addition, the Phase-in Plan shall reflect on board strength from the start of Phase-In and the increase over the Phase-In period to full manning level. The Phase-In plan shall specify personnel (to include key personnel) during Phase-In time by position, functional areas, and labor category. The offeror should consider the complexities of traveling and obtaining GTMO entry access to when preparing the phase-in plan. The offeror shall describe how all risks associated with the proposed phase-in approach have been identified and mitigated for successful achievement of the requirements.

E. QUALITY CONTROL PLAN

The offeror shall describe how all risks associated with the proposed quality control approach have been identified and mitigated for successful achievement of the requirements. The plan shall include, at a minimum, the following:

(i) Inspection System. The offeror shall describe the proposed inspection system, including the frequency of inspections, the titles of the individual(s) who shall perform the inspections, and their organizational placement.

(ii) Deficiency Prevention. The offeror shall describe the methods used for (a) identifying and preventing defects in quality of services performed before the level becomes unacceptable, and (b) intercepting inferior products and services before they are submitted to the Government.

(iii) Inspection Files. The contractor shall describe the methods used for documenting (a) all inspections conducted, and (b) the necessary corrective and preventive actions taken.

(iv) Complaints. The contractor shall describe the methods used for documenting all customer complaints, and for reporting complaints to the COR. The contractor shall describe how the recurrence of any complaints will be precluded.

(ii) Volume II – PAST PERFORMANCE

(a) The Government may contact organizations for which an offeror and subcontractors have previously performed work that is relative to this requirement in order to obtain performance information.

(b) The information requested below is required of the offeror and subcontractors for the past performance evaluation, however, offerors may submit additional information at their discretion if they consider such information necessary to establish a record of relevant performance.

(1) A list of the three most relevant active or ended contracts, in the last five years, by name, contract number, brief description, type, and total original, and present or final contract value. References with Government contracts are preferred, but not required.

(2) Customer’s name, address and telephone number of both the lead contractual and technical personnel. (Please verify that the telephone numbers provided are current and correct.)

(3) Date of contract, place(s) of performance and delivery dates or periods of performance.

(4) Relationship of this work to the work that will be performed under this contract; i.e., how is it specifically comparable. There should be discernable links between this discussion and the PWS to be performed.

(5) Magnitude of work directly accomplished by the company on the relevant contract in relation to the total effort.

(6) Method of acquisition: Competitive or noncompetitive

(7) Nature of award: Initial or follow-on

(8) Any major problems and how they were overcome. List any major deviations or waivers to requirements that were granted by the customer.

(9) Whether delivery was on time and, if not, why; adherence to program schedules; incentive performance (e.g. schedule and technical) history, if applicable.

(10) List any Government contracts terminated (partial or complete) within the past three years and basis for terminations (convenience or default). Include the contract number, name, address, and telephone number of the terminating officer. Include contracts that were “de-scoped” by the customer because of performance or cost problems.

(c) The Government may obtain additional information for use in the evaluation of past performance from any source, including sources outside of the Government. The Government may obtain whatever information it deems most relevant to the required effort by telephonic and/or written inquiry. Although the Government has the ability to seek information from any source, this does not place any duty upon the Government to locate past performance information. The burden of providing all such information is always upon the offeror in question.

(d) The ability of the Government to seek past performance information from any source is not limited by any restrictions upon offerors in the solicitation regarding the number or nature of contracts to be submitted for review. For example, if the solicitation limits each offeror to submitting three relevant contracts performed during the past five years, the Government may nevertheless independently locate and evaluate five contracts performed by the offeror in the past six years.

(e) The Government will seek to engage in an even-handed and fair evaluation process; however, the Government has absolutely no obligation to engage in “equal” comparisons of past performance of all offerors. For example, if the Government receives information from outside sources regarding the past performance of two additional contracts of an offeror, the Government is not then obligated to search for the past performance of two additional contracts for every other offeror.

(f) An offeror without a record of relevant past performance, or for whom information on past performance is not available, may not be evaluated favorably or unfavorably in past performance.

(g) The offeror shall complete Appendix 2, Past Performance Questionnaire, to identify up to three contracts (completed or ongoing) that the offeror performed within the past five years that best shows your ability to perform the requirements of the contemplated contract. The offeror shall instruct each of its references to return the questionnaire directly to the Contracting Officer by e-mail at velia.pier.civ@mail.mil.

(h) The offeror shall include in its written proposal, a list of those to whom the questionnaire was sent including name of individual; current and verified phone number; organization; and contract number. The questionnaire shall be returned to the Contracting Officer no later than the time and date indicated in block 8 of this solicitation’s cover page (SF 1449). It is the offeror’s responsibility to ensure that its references deliver the questionnaires to the government by the required time and date.

(i) Consent Letters. Past performance information concerning subcontractors cannot be disclosed to a private party without the subcontractor’s consent. Since the Offeror is a private party, the Government will need that consent before disclosing subcontractor past performance information to the Offeror during exchanges, Reference Appendix 3, Subcontracting Consent Letter for the Release of Past and Present Performance Information to the Prime Contractor. In an effort to assist the Government in assessing your past performance relevancy, request the sample consent letter be completed by the major subcontractors identified in your proposal. The completed consent letter shall be submitted as part of the Past Performance Information Volume, but will not be considered in the page count of this Volume. Should the Offeror not submit a completed Consent Letter for subcontractors, the Government will only discuss past performance information directly with the prospective subcontractor that is being reviewed. If there is a problem with the proposed subcontractor’s past performance, the Offeror can be notified of a problem, but no details may be discussed without the subcontractor’s permission. For each identified effort for a commercial customer, if applicable, the Offeror shall also submit a client authorization letter, authorizing release to the Government of requested information on the Offeror’s performance, reference Appendix 4, Client Authorization Letter.

(iii) Volume III – PRICE.

(a) Certified cost and pricing data is not required; however, other than cost and pricing data is required. To ensure that the Government is able to perform a fair assessment of the proposed price, each offeror is required to submit a price volume that is suitable for evaluation. A price volume that is suitable for evaluation shall:

(1) Be complete and account for all resources necessary to meet the requirements of this contract.

(2) The solicitation Pricing Schedule pages 3 through 59 shall be fully completed. It shall contain the Offeror’s prices for all unit prices and extensions.

(3) CLINS 0002, 1001, 2001, 3001, and 4001 shall include all labor costs and any other costs associated with the performance of the PWS such as relocation costs, housing, utilities, school tuition, overhead, G&A, Fee, etc. The Offeror shall use Appendix 5, PWS Pricing Worksheet, of the solicitation. Appendix 5 must be submitted in Microsoft Office Excel format. Scanned spreadsheets are not considered electronic format. Additional tabs to Appendix 5 shall be added with all the data and calculations that were used to develop the proposed pricing such as labor hours and rates, fringe and overhead, ODCs G&A, Fee, etc., for base and all options.

(4) Include a narrative portion that explains in detail all judgmental elements of price projections, and pricing and estimating techniques using Appendix 6, Pricing Narrative. This narrative may be submitted in PDF or in Microsoft Word.

(b) The below pricing data is provided for price proposal purposes:

(1) For labor categories that are on an accompanied basis (contract manager and library operations staff), school tuition is capped at $26,000 per child for a maximum of three (3) children per employee.

(2) Moving expenses are capped at $15,000 per employee, only for authorized labor categories (contract manager and library operations staff).

(3) Vehicle shipping is authorized for one (1) privately-owned vehicle per employee and is to be included in the $15,000 cap above per employee, and only for authorized labor categories (contract manager and library operations staff). Contractor personnel may ship more than one privately-owned vehicle at their own expense.

(4) Housing rental rates:

3 bedroom/ 2 bath house - $976/month

2 bedroom/ 1 bath house - $883/month

2 bedroom/ 1 bath townhome - $737/month

(5) Utilities are not included in the housing rental rates. The FY18/19 utility rates are the following:

FY 18

FY 19

Electrical $325.00 /MWH

$277.90 MWH

Water $22.21/KGal

$32.75/KGal

Sewer $7.66/KGal.

$10.18/KGal

(6) Appendix 7 provides websites for travel information to GTMO. The websites in this document provide a starting point to understanding and planning travel to Naval Station Guantanamo Bay (NS GTMO), Cuba. The inclusion of these websites is not intended to indicate any official endorsement of the sites or their content.

(c) The price offer shall be submitted in one volume labeled Volume III- Price.

(d) Offerors shall provide the same level of pricing information and spreadsheets for all proposed subcontractors, if any.

(iv) Volume IV – SF-1449, SOLICITATION AMENDMENTS, CERTIFICATIONS AND REPRESENTATIONS. A complete Volume IV shall consist of the following:

(i) One original signed copy of completed SF-1449 “Solicitation/Contract/Order for Commercial Item” with all solicitation sections, signed by an authorized representative of the Offeror.

(ii) One original copy of page one (1) of all amendments issued, with a signature of an authorized representative of the Offeror. Offerors must acknowledge receipt of all solicitation amendments.

(iii) Completion of representations and certifications on-line at the Online Representations and Certifications Application (ORCA) website (https://www.acquisition.gov) as required by FAR provision 52.204-8 “Annual Representations and Certifications” incorporated by full text in this solicitation.

(iv) Registration in the System for Award Management (SAM). All Offerors shall have an active registration in the System for Award Management (SAM) in order to be considered for award of this contract. To register in SAM, go to https://www.sam.gov.

Paragraph (c), is changed to read:

The Offeror agrees to hold the prices in its offer firm for 120 calendar days from the date specified for receipt of offer. The Offeror shall identify those personnel authorized to negotiate on behalf of the company along with the telephone number, fax number, mailing address, and e-mail address. Furthermore, the Offeror shall also provide the person to contact if the Government initiates discussions and who to contact if the Offeror is awarded the contract (provide at a minimum, contact’s name, title, phone number, and e-mail address).

Paragraph (e) “Multiple offers” is superseded and the following shall apply.

Multiple offers will not be accepted. The Offeror shall submit only one offer that represents the Offeror’s best and final technical approach and price to meet the requirements as stated in the solicitation.

Paragraph (h) “Multiple awards”. The following is added:

The Government intends to make a single award as a result of this solicitation.

Paragraph (m) “Applicable Provisions” is added as follows:

The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and LOCAL provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

A. BASIS OF AWARD. The Government intends to award a contract resulting from this solicitation to the responsible Offeror that meets all requirements of the solicitation using the Lowest Price Technically Acceptability (LTPA) source selection procedures in accordance with Federal Acquisition Regulation (FAR) 15.101-2. Technical tradeoffs will not be made and no additional credit will be given for exceeding acceptability. Award will be made to the acceptable Offeror with the lowest evaluated price, inclusive of options, which is deemed responsible in accordance with FAR Subpart 9. The Government intends to award without discussions; therefore, the initial offer should contain the Offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if determined necessary by the Contracting Officer (KO). The government will use the CD disks and hard copy proposals as the primary sources for evaluation.

B. EVALUATION FACTORS FOR AWARD. The Government will use the criteria set forth below in the evaluation and selection of offers for award:

Factor 1: Technical Capability

Sub-factor 1: Staffing Plan

Sub-factor 2: Incumbent Capture Plan

Sub-factor 3: Management Proposal

Sub-factor 4: Phase-In Plan

Sub-factor 5 – Quality Control Plan

Factor 2: Past Performance

Factor 3: Price

C. TECHNICAL EVALUATION. Each proposal will be evaluated for acceptability on the ability to meet the objectives of the PWS on the criteria listed herein. The Offeror must submit a proposal that completely addresses all of the requirements listed in the Addendum to FAR 52.212-1 and must demonstrate how each requirement will be satisfied. Evaluation Factor 1 – Technical Capability factor has five (5) sub-factors: Staffing Plan, Incumbent Capture Plan, Management Proposal, Phase-in Plan and Quality Control Plan. Based on this evaluation, the factor will be rated on an Acceptable/Unacceptable basis All sub-factors will be evaluated. The entire factor will be considered unacceptable if any of the sub-factors are determined unacceptable.

Factor 1 – Technical Capability. The Government will evaluate the approach and methodology described in the Technical Capability Volume for being realistic, achievable, reasonable, and complete as follows:

Sub-factor 1: Staffing Plan

· The Government will evaluate the proposed a staffing plan for describing the proposed skill mix for the contract and describing how the contractor intends to hire and keep the personnel for the contract.

· The Government will evaluate the proposed skill mix for listing and describing the proposed labor categories and the number of staff for each labor category, including a table to cross-reference the labor category with the PWS requirement(s) it intends to fulfill using Appendix 4 – Historical Workload Data.

· The Government will evaluate the proposed a staffing plan for describing the approach and methodology for recruiting and selecting replacement and/or additional personnel necessary to maintain or accommodate short-term and long-term increases and decreases in the level of support that might arise. This discussion shall include the approach to accommodating workload adjustments through the cross-utilization of personnel, use of existing corporate resources, and other plans which demonstrate the flexibility to respond to fluctuating requirements.

· The Government will evaluate the proposed staffing plan for describing how all risks associated with the proposed staffing approach have been identified and mitigated for successful achievement of the requirements outlined in the PWS.

Sub-factor 2: Incumbent Capture Plan

· The Government will evaluate the proposed incumbent capture plan for indicating the planned incumbent capture rate (if any) as a percentage of the total workforce, the basis of this rate and the methods proposed to recruit and hire incumbents.

· The Government will evaluate the proposed incumbent capture plan for describing the plan to recruit the remainder of the required workforce, and identify, as a percentage of the total workforce, the degree to which initial staffing will be obtained from (including both offeror and subcontractors) outside recruitment (other than incumbent workforce), and internal labor resource (corporate or company-wide other than incumbent workforce).

· The Government will evaluate the proposed incumbent capture plan for describing how all risks associated with the proposed incumbent capture approach have been identified and mitigated for successful achievement of the requirements.

Sub-factor 3: Management Proposal

· The Government will evaluate the management proposal for describing the proposed management approach, strategies, policies, and procedures to provide flexible, effective, and efficient implementation of (a) the Government’s requirements outlined in Exhibit A, Performance Work Statement; (b) the technical and schedule performance; and (c) communication with internal and external customers.

· The Government will evaluate the management proposal for describing the proposed approach and methodology for providing library management services (PWS 5.2) & detainee seminars (PWS 5.4), as well as overall contract management. This discussion shall include the management approach to accommodating workload adjustments, which demonstrate the flexibility to respond to fluctuating requirements.

· The offeror shall provide charts depicting the proposed organizational structure, including any associations with corporate or division organizations and subcontractors and describe how the organizational structure provides clear internal and external lines of authority. The offeror shall also describe the degree of local autonomy granted to the contract manager, any relationship to a parent organization, and any decisions or approvals that will be made outside the local organization. Descriptions of local autonomy shall also include as a minimum, identification of the organizational and geographical placement of authority to: negotiate contract modifications; release completed work and vouchers to the Government; reassign work in response to varying workloads; hire, dismiss, promote, and demote personnel; select, administer, and terminate subcontracts; and provide training.

· The Government will evaluate the management proposal for providing charts depicting the proposed organizational structure, including any associations with corporate or division organizations and subcontractors, and describing how the organizational structure provides clear internal and external lines of authority.

· The Government will evaluate the management proposal for describing the degree of local autonomy granted to the contract manager, any relationship to a parent organization, and any decisions or approvals that will be made outside the local organization.

· The Government will evaluate the management proposal for describing, as a minimum, the organizational and geographical placement of authority to: negotiate contract modifications; release completed work and vouchers to the Government; reassign work in response to varying workloads; hire, dismiss, promote, and demote personnel; select, administer, and terminate subcontracts; and provide training.

· The Government will evaluate the management proposal for describing its proposed approach and methodology for effectively and efficiently planning, controlling, directing, and utilizing the resources required to accomplish the services under the contract.

· The Government will evaluate the management proposal for describing how all risks associated with the proposed management approach have been identified and mitigated for successful achievement of the requirements.

Sub-factor 4: Phase-In Plan

· The Government will evaluate the phase-in plan for describing the overall strategy, approach and time period proposed for ensuring a smooth and seamless transition of personnel for effective and efficient operations and without any disruption in services.

· The Government will evaluate the phase-in plan for including a phase-in schedule with the time required for all transition activities; the method by which current technical directives will be transitioned to the new contract with minimal impact, and any other issues deemed critical to a successful transition from the current contract to this follow-on effort.

· The Government will evaluate the phase-in plan for describing how all risks associated with the proposed phase-in approach have been identified and mitigated for successful achievement of the requirements.

Sub-factor 5 – Quality Control Plan

· The Government will evaluate the quality control plan for describing how all risks associated with the proposed quality control approach have been identified and mitigated for successful achievement of the requirements.

· The Government will evaluate the quality control plan for describing the proposed Inspection System. The Government will evaluate the quality control plan for describing the proposed inspection system, including the frequency of inspections, the titles of the individual(s) who shall perform the inspections, and their organizational placement.

· The Government will evaluate the quality control plan for describing the proposed Deficiency Prevention procedures. The Government will evaluate the quality control plan for describing the methods used for (a) identifying and preventing defects in quality of services performed before the level becomes unacceptable, and (b) intercepting inferior products and services before they are submitted to the Government.

· The Government will evaluate the quality control plan for describing the methods used for documenting (a) all inspections conducted, and (b) the necessary corrective and preventive actions taken.

· The Government will evaluate the quality control plan for describing the methods used for documenting all customer complaints, and for reporting complaints to the COR. The Government will evaluate the quality control plan for describing how the recurrence of any complaints will be precluded.

The Government will use the following rating and descriptions outlined in the table below for evaluating Factor 1 – Technical Capability.

Technical Acceptable/Unacceptable Ratings

D. PAST PERFORMANCE EVALATION. The past performance evaluation is an assessment of the offeror' s probability of meeting the minimum past performance solicitation requirements. This assessment will be based on the offeror' s record of relevant and recent past performance information that pertain to the services outlined in the solicitation requirements. The past performance evaluation will be against the following factor:

Factor 2 – Past Performance

(a) The Government will evaluate the offer for including a list of the three most relevant active or ended contracts, in the last five years, by name, contract number, brief description, type, and total original, and present or final contract value.

(b) The Government will evaluate the offer for including the customer’s name, address and telephone number of both the lead contractual and technical personnel.

(c) The Government will evaluate the offer for including the date of contract, place(s) of performance and delivery dates or periods of performance.

(d) The Government will evaluate the offer for describing the relationship of this work to the work that will be performed under this contract; i.e., how is it specifically comparable. There should be discernable links between this discussion and the PWS to be performed.

(e) The Government will evaluate the offer for describing the magnitude of work directly accomplished by the company on the relevant contract in relation to the total effort.

(f) The Government will evaluate the offer for describing the method of acquisition: Competitive or noncompetitive.

(g) The Government will evaluate the offer for describing the nature of award: Initial or follow- on.

(h) The Government will evaluate the offer for describing any major problems and how they were overcome, and for listing any major deviations or waivers to requirements that were granted by the customer.

(i) The Government will evaluate the offer for describing whether delivery was on time and, if not, why; adherence to program schedules; incentive performance (e.g. schedule and technical) history, if applicable.

(j) The Government will evaluate the offer for listing any Government contracts terminated (partial or complete) within the past three years and basis for terminations (convenience or default). The Government will evaluate the offer for including the contract number, name, address, and telephone number of the terminating officer. The Government will evaluate the offer for including contracts that were “de-scoped” by the customer because of performance or cost problems.

(k) If an Offeror has no relevant experience or past performance history, the Government will evaluate the offer for affirmatively stating so. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” will be considered “acceptable.”

The Government will use the following rating and descriptions outlined in the table below for evaluating Evaluation Factor 2 – Past Performance:

Past Performance Evaluation Ratings

Factor 3 – Price. Price will not be assigned an adjectival rating. Price will be evaluated for completeness and price reasonableness. A determination will be made on whether each price offer is complete, and whether the proposed prices are reasonable. Incomplete or unreasonably priced offers will not be considered for award. The Government will evaluate the price offer for:

(a) Being complete and accounting for all resources necessary to meet the requirements of this contract.

(b) Including pricing for all proposal elements sorted by PWS section. Submitting a complete Appendix 5, PWS Pricing Worksheet in sufficient detail to facilitate the evaluator’s understanding and ability to mathematically verify the prices proposed.

(c) Including a narrative portion that explains in detail all elements of price projections, and pricing and estimating techniques. Submitting a complete Appendix 6, Pricing Narrative.

(d) Including the same level of pricing information for any and all proposed subcontractors.

Completeness. An accurate reflection of all aspects of the offer. Offeror compliance with the price preparation instructions in the addendum to FAR 52.212-1; and offeror compliance with all other applicable instructions in the solicitation.

Price Reasonableness. Price reasonableness will be determined based on competition and/or the results of a price analysis using the techniques detailed in FAR 15.404-1(b).

Total Evaluated Price. In addition to the evaluation of options, the contract total evaluated price shall consist of the sum of the proposed prices for all Firm-Fixed Price CLINs for Detainee Library Services (CLINs 0001, 0002, 0005,1001, 1004, 2001, 2004, 3001, 3004, and 4001, 4004) and Contract Manpower Reporting (CLINs 0003, 1002, 2002, 3002, and 4002) will be evaluated to determine if the Offeror’s proposed price is fair, reasonable, and balanced utilizing price analysis techniques in accordance with the guidelines in FAR 15.404-1(b).

For the purpose of the award of this Contract, the Government intends to evaluate the option to extend services, provided under FAR 52.217-8, as follows:

(a) The evaluation will consider the possibility that the option can be exercised at any time during any contract performance period, and can be exercised in increments of one to six months, but for no more than a total of six months during the life of the contract. The evaluation will assume that the prices for any option exercised under FAR 52.217-8 will be at the same rates as those in effect under the contract when the option is exercised.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

(End of Summary of Changes)