Lake_Appendix_11_Yegua_B.PDF

FORT WORTH DISTRICT

SOMERVILLE LAKE APPENDIX PERFORMANCE WORK STATEMENT

GATE ATTENDANT SERVICES

1. GENERAL: See below.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: Gate Attendant requirements are as follows:

Park/Shift Minimum 1 or 2 Person Team Requirement

Yegua Creek Park Shift B 2

1.2 SCOPE: No Additional.

1.3 PERIOD OF PERFORMANCE: Estimated deliverables at Somerville Lake are:

Summer Season Number Days

Surveillance Hours

Gate House Hours

Availability Hours

Yegua Creek Park Shift B Base Year

(7 May 2019 – 30 Sep 2019) 73 1168 1168 584

1.4 GENERAL INFORMATION: See below.

1.4.4 Hours of Operation: Both Contractors “A” and “B” will work a four (4) calendar day shift, four (4) calendar days on and four (4) calendar days off, and will work all of the federal holidays that fall within their normal four-day shift. Twenty-four hour shifts begin at 6:00 a.m. each morning and end at 6:00 a.m. the following morning. Gate Attendant’s shall be considered on-duty during the hours between 10:00 a.m. and 7:00 p.m. during the winter season (except during the month of October) and 6:00 a.m. and 10:30 p.m. during the summer season. Gates during the winter season will still be opened at 6:00 a.m. and closed at 10:00 p.m.

During the month of October, Gate Attendants shall be considered on duty during the hours of 9:00a.m. and 9:00p.m. on Friday and Saturday and return to their normal shift on Sunday through Thursday (10:00a.m.- 7:00p.m.). Contractor “A” will begin work on 1 October and work 4 days and be off 4 days. Contractor “B” will start work on 5 October work 4 days then off 4 days. This pattern continues throughout the term of the contract. Under Shift A and Shift B, contractor will provide 696 hours and 768 hours respectively during the winter season and 1728 hours and 1696 hours during the summer season, dedicated to providing assistance to park visitors. Between the hours of 7:00 p.m. and 10:00 a.m. during the winter and 10:30 p.m. and 6:00 a.m. during the summer season, Gate Attendants shall be considered available for emergency duty should it be necessary to assist park visitors or to meet other contract specifications. Under Shift A and Shift B, contractor will provide 1128 hours and 1056 hours during the winter season and 864 hours and 848 hours respectively during the summer season, available in the park. If special circumstances require (major event, flood, etc.), the government retains the right to change the winter gate house hours back to 6:00 a.m. to 10:00 p.m. These hours would then revert back to normal winter hours, when the event was over.

Somerville Lake Summer Hours at Rocky Creek Park and Yegua Creek Park

MON TUES WED THUR FRI SAT SUN

Gate House Hours (Mar.-

Sep.)

0600 AM –

1000 PM

Availability Hours (After Park Hours)

1000 PM –

0600 AM

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Rocky Creek Park or Yegua Creek Park at Somerville Lake.

1.4.5.1 Rocky Creek Park: Facilities include 192 campsites with water and electric hook-ups, playground, group pavilion, 8 restrooms with hot showers, 2 boat ramps and 2 dump stations. A storage building is available for the contractors use. Park also has an invasive species known as Argentine Ant.

These ants are a non-biting ant and will infest personal property if given the opportunity. Contractors are solely responsible for implementing measures to prevent these ants from entering personal property.

1.4.5.2 Yegua Creek Park: Facilities include 83 campsites with water and electric hook-ups, playground, 3 restrooms with hot showers, 2 boat ramps, fishing dock and 2 dump stations. A storage building is available for the contractors use. Park also has an invasive species known as Argentine Ant.

These ants are a non-biting ant and will infest personal property if given the opportunity. Contractors are solely responsible for implementing measures to prevent these ants from entering personal property.

1.4.6 Type of Contract: No Additional.

1.4.7 Security Requirements: See below.

1.4.7.1 Physical Security: Only Contract Gate Attendants, Volunteers, Law Enforcement, and other USACE authorized personnel are allowed in the gatehouse. Doors must remain closed and locked at all times. No campers or visitors are allowed in the gatehouse without prior approval of Gate Attendant Coordinator or Lake Manager.

1.4.8 Special Qualifications: Not Applicable.

1.4.9 Pre-work Conference: The pre-work conference will be held at 0900 AM on 9 May 2019 at Somerville Lake Office, 1560 Thornberry Dr., Somerville, TX 77879. The Somerville Lake (POC) is Jennifer Plair and can be contacted at 979-596-1622.

1.4.10 Contracting Officer Representative (COR): Not applicable.

1.4.11 Contractor Key Personnel: Gate Attendant.

1.4.12 Identification of Contractor Employees: No Additional.

1.4.13 Contractor Travel: Not Applicable.

1.4.14 Data Rights: No Additional.

1.4.15 Organizational Conflict of Interest: Not Applicable.

1.5 GOVERNMENT-FURNISHED ITEMS AND SERVICES: See below.

1.5.1 Facilities: No Additional.

1.5.2 Equipment: No Additional.

1.5.3 Materials: The Government will provide in the gate house forms, maps, brochures, handouts, light bulbs, air condition filters, computer paper, staplers, staples, markers, notepads, pens, pencils, tape, water hose and sprinklers. The Government will also supply the Fort Worth District Use Fee Program SOP.

1.5.4 Trailer Site: The Government shall provide a 20/30/50 amp electrical pedestal, water and sewage hook-up at each Contract Gate Attendant site at no cost to the Contractor. Any other utility or service shall be obtained by to the Contractor. We DO NOT allow mail to be delivered to the office or to the parks. Contractor must rent a post office box.

1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES: See below. .

1.6.1 General: No Additional.

1.6.2 Equipment: No Additional.

1.6.3 Materials: No Additional.

1.6.3.1 Sustainability: No Additional.

1.6.4 Temporary Living Quarters: The Contractor shall furnish a fully operable “self-contained” recreational vehicle (RV) of the travel trailer or motor home type to serve as temporary living quarters for the duration of the contract. Maximum size of the trailer is determined by physical limitations of the site furnished. It will be located near the entrance to the park at a location to be designated by the Lake Manager. Pickup (shell-type) campers, pop-up tent trailer, tents, mini-travel trailers, mobile homes, buses, or any other types of recreation vehicles which do not meet general size requirements or the self-contained classification as determined by inspection of the Contracting Officer or his/her authorized representative will not be acceptable. The Contractor will be the sole occupants of the site.

1.6.5 Personnel: Minimum of two (2) person team over 21 years of age. Gate Attendants will work a four (4) day on and four (4) day off shift. A minimum of one of the two person team will man the gatehouse during duty hours. During times of high usage as determined by the lake manager or his representative, both members of the contracting team are required to be in the gatehouse to provide prompt customer service. Customer waiting time will be kept as short as possible.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): Not Applicable.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): No Additional.

1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST: See below.

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary: See attached.

1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule: See attached.

1.10 SAFETY: No Additional.

1.11 WORK TO BE PERFORMED (AND OTHER RESPONSIBILITIES): See below.

TASK 1. Use Fees:

(a) Use Fee Collection: The contractor will be trained according to current fee training requirements prior to collecting fees. User fees will be collected through the operation of a computer and the National Recreation Reservation System (NRRS), Outdoor Recreation Management System (ORMS), cash register or User Fee Permit Books. User fees and user fee documents will be delivered to the project office by the gate attendant and turned in to an authorized fee collector or placed in provided collection location as designated by the lake manager. All cash money will be converted to a cashier’s check as directed prior to being turned into the project office. A schedule for fee money turn in will be established at the pre-work conference. In the event fees do not balance, the contractor will be responsible for any shortages and any excess collections will be added to a deposit for collection

(b) Audits and Fee Security: No Additional

(c) Cash on Hand: No Additional

(d) Remittance Procedures and Inspection of Use Fees: No Additional

TASK 2. Campsite Reservations: No Additional

TASK 3. Group Shelters: No Additional

TASK 4. Camping Status: The Contractors camping status will match the reservation arrival reports. The Contractor will make sure that the individuals that are on the reservation arrival reports are current and in agreement with NRRS, ORMS (Outdoor Recreation Management System) or the ORMS reservation reports. Contractor shall perform the duty of changing campsite status markers in accordance with established policies of the Lake Manager. In the event all electrical and/or non-electrical campsites are occupied, Contractor will maintain a waiting list and notify those individuals, in order of placement on the waiting lists, whenever a campsite becomes vacant.

TASK 5. Park Inspection: The Contractor shall inspect entire park a minimum of four (4) times daily in. The Contractor shall inform park visitors and campers of any violation of rules, regulations, and policies in a friendly, informative manner and ask for compliance. In addition to these patrols the areas shall be inspected prior to start of gate house duties and all vehicles in the park without passes should be tagged for payment and a log kept of each vehicle. The Contractor shall keep an inspection report in a neat and timely manner. The Contractor shall check all restroom lights and guard lights at least once during the hours of darkness each day to insure that they are working properly. The Lake Office will be notified of any guard lights that are inoperative during the first scheduled workday after discovering them inoperative. During cold weather, the Contractor will monitor drinking fountains, water hydrants and park facilities to prevent freezing. Water hydrants and water cutoffs will be turned on and off as required by the Lake Manager.

TASK 6. Complaints: No Additional

Visitor Assistance: No Additional

Disturbances: Contact information for this lake office is: (979)-596-1622.

Lost and Found: The Contractor will maintain a lost and found department in the gatehouse. All items will be turned into the project office when fees are submitted. The Contractor will prepare a lost and found report on all lost and found property. The Contractor will insure that proper identification is obtained from individuals before release of any lost and found property.

Image, Personal Appearance and Dress: No additional

Cooperation with Others: No Additional

Living Area and Gatehouse Maintenance: No additional

No Soliciting: No Additional.

Weapons: No Additional.

Alcohol: No Additional.

Government Property: No Additional.

Absenteeism: No Additional.

Visitors of the Contractor/Gate Attendant: No Additional.

Security Bonding (Bonding for Fee Collection): No Additional.

Physical Security and Key Control: No Additional.

Gate Operations: Park entrance gates will be closed at 10:00 pm each night and opened at 6:00 am each morning. Between 10:00 pm and 6:00 am, Gate Attendants will allow ingress and egress of individuals who have valid emergencies or who need to deliver emergency messages. Some parks have after hour combination lock access for registered campers. Gate Attendants shall operate automatic gate arms as required by the Lake Manager. Additional gates in nearby free park areas may also be opened and closed by Gate Attendants as required by Lake Manager. Additional gate operations may be added as needed at the direction of the lake manager.

Park Operating Hours

Location Open Gates

Close Gates

Rocky Creek Park 6 AM 10 PM Yegua Creek Park 6 AM 10 PM

1.12 GENERAL LIABILITY AND OTHER INSURANCE: No Additional.

1.13 DAMAGE RESPONSIBLITY: No Additional.

1.14 LIABILITY: No Additional.

1.15 PERMITS/COMPLIANCE: No Additional.

1.16 COMMUNICATIONS EQUIPMENT: A telephone shall be provided at each gatehouse for official business use. Any charges determined to be personal or long distance other than official business are not allowed and shall be the responsibility of the Contractor. The gatehouse telephone shall be answered by the Contractor on duty. Additional phone lines and/or any change, alteration or tampering with phone or data lines in the gatehouse is prohibited. The phone number will not be given out to the public or as your personal phone number.

1.17 PAYMENT FOR SERVICES: No Additional.

1.18 TERMINATION: No Additional.

1.18.1 Grounds for Termination: No Additional.

1.19 DUTY OF CONTRACTOR TO FINISH CONTRACT: No Additional.

1.20 OTHER REQUIREMENTS: Contractors will complete reports as required by the Lake Manager. The reports include; but are not limited to: Daily Activity Reports, Inspection Reports, Incident Reports and Lost and Found Reports.

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required) Standard

PERFORMANCE

THRESHOLD Method of

Surveillance

Task # 1 The Contractor shall collect User Fees, SWF PWS 1.11 Task 1

The Contractor Completed Financial Statements and Deposit Statements for User Fees must agree.

Zero (0) deviation from standard

100% inspection

Task # 2 The Contractor shall pick up reservation data reports, maintain status reports to ensure campsite status is current SWF 1.11 Task 2

Contractor completed status reports monitoring dates of arrivals, departures, no shows, cancellations

Zero (0) deviation from standard.

100% Inspection.

Task #3 The Contractor shall check in reservations for Group Shelters upon park arrival SWF PWS 1.11 Task 3

Contractor completed status reports monitoring dates of arrivals, departures, no shows, cancellations

Zero (0) deviation from standard

100% Inspection

Task #4 The Contractor shall maintain record of current status for each campsite occupied SWF PWS 1.11 Task 4

Contractor completed status reports monitoring dates of arrivals, departures, no shows, cancellations

Zero (0) deviation from standard

100% Inspection

Task # 5 The Contractor shall inspect parks.

Park Inspections SWF PWS 1.11 Task 5

The Contractor completed daily inspections during contract specified times.

Allowable deviation 1 incomplete daily inspection per quarter.

100% Inspection

Task #6 The Contractor shall maintain written record of Park Facilities complaints SWF PWS 1.11 Task 6

Contractor completed log of Park Facility’s complaints by date

Zero (0) deviation from standard

100% Inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT SUBMIT TO

Financial Statements

SWF PWS 1.11

Task 1

Within one day of completing shifts

Original and two (2) copies Hard Copy Lake Office

Completed Status Reports SWF PWS

1.11 Task 2

Within one day of completing shifts 1 original Hard Copy Lake Office

Completed Status report of Check in

Group Shelter Reservations SWF PWS 1.11 Task 3

Within one day of completing shifts 1 original Hard Copy Lake Office

Completed Status report of Campsite Occupancy SWF PWS 1.11 Task 4

Within one day of completing shift 1 original Hard Copy Lake Office

Completed Daily Inspection Report

SWF PWS 1.11

Task 5

Within one day of completing shift 1 original Hard Copy Lake Office

Completed log of Park Facility’s

Complaints SWF PWS 1.11 Task 6

Within one day of completing shifts 1 original Hard Copy Lake Office