W9124J19R0018 Modification 0001.pdf

W9124J19R0018

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See Modification Narrative for details.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 52

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 18-Nov-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124J19R0018

X 9B. DATED (SEE ITEM 11)

29-Oct-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

18-Nov-2019

CODE

MICC - FSH

ATTN: MICC - FSH

2205 INFANTRY POST RD

210-466-2145

FORT SAM HOUSTON TX 78234-1361

W9124J 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

MODIFICATION NARRATIVE

MODIFICATION NARRATIVE

The purpose of this modification is to reflect the following changes:

1. Add Attachment N – List of Site Visit Attendees

2. Add Attachment O – Q&A Responses

3. Update to PWS

4. Update to Addendum 52.212-1

5. Update to Attachment C dated 11-14-19

6. Update to Attachment D dated 11-15-19

7. Update to Attachment E2 dated 11-14-19

8. Update to Attachment G – Pricing Matrix dated 11-12-19

No other changes.

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO 52.212-1

Addendum to 52.212-1

Instructions, Conditions, and Notices to Offerors

I. Proposal Preparation Instructions

A. Proposal Submittal and Inquiries

1. Hard copy proposals shall be submitted prior to the closing date and time identified on the

Standard Form (SF) 1449 to the following address:

Mission and Installation Contracting Command MICC-Fort Sam Houston ATTN: Samuel J. Colton 2205 Infantry Post Road, Bldg. 603 Fort Sam Houston, Texas 78234

Mark the boxes as follows: SHOULD NOT BE OPENED BY ANYONE OTHER THAN

RECEPIENT IDENTIFIED, SAMUEL J. COLTON.

2. In addition to submitting hard copies of the proposal, the Offeror shall include digital copies on CD-ROM with the hard copy submission.

3. The point of contact responsible for providing additional information and answering all inquiries is the Contracting Officer via the Contract Specialist. All questions or concerns regarding this solicitation shall be submitted in writing to the Contracting Officer and Contract Specialist at the following email addresses: samuel.j.colton.civ@mail.mil and juan.juarezciv@mail.mil

4. Site Visit will be conducted at Fort Knox, KY. This is the only Pre-Proposal

Conference/Site Visit that will be conducted.

Date and Time: 5 November 2019, at 0900 AM local time Location: Building 1109, RM 147; Fort Knox, KY.

Address: 201 6th Ave, Fort Knox, Kentucky 40121.

Note: Site Visit Attendees will need to go to through the Visitor Center located next to Chafee Access Control Point (ACP). Chaffee ACP is located on 31 North/South on Bullion Blvd. It is recommended that attendees plan ahead to ensure enough time to be vetted for visitor pass.

This is the only site visit that will be conducted for this acquisition. All interested offerors may attend with a limited of two (2) attendees per offeror. Offerors planning to attend this conference must so notify Juan Juarez, Contract Specialist, juan.juarez.civ@mail.mil and Samuel J. Colton, Contracting Officer, samuel.j.colton.civ@mail.mil, no later than 4:00 PM CDT on 31 October 2019. With the Subject Line Reference: W9124J-19-R- 0018, Site Visit, Full Food Services at Fort Knox, KY. When submitting notifications to attend offerors must provide the following information, the individual’s full name, driver’s license number, Business name, address, legal name, telephone, fax and e-mail.

Important information regarding the Pre-Proposal Conference/Site Visit:

There will be no cameras or recording devices allowed.

Any and all technical questions or clarifications will need to be submitted in writing to the Contracting Officer and Contract Specialist as specified in the instructions below.

The site facilitator WILL NOT answer any question during the site visit.

Following the Pre-Proposal Conference/Site Visit, All Technical Questions are due No Later Than (NLT) 7 November 2019, 12:00 PM CST. Offerors will submit questions in writing to Contracting Officer and Contract Specialist through juan.juarez.civ@mail.mil and samuel.j.colton.civ@mail.mil. A Site Visit will be coordinated with the LRC at Fort Knox, KY.

B. General Instructions

1. The Randolph-Sheppard Act (R-SA) applies to this requirement.

a. All offerors are hereby notified that the R-SA applies to this solicitation, therefore, priority will be given to the State Licensing Agency (SLA) pursuant to R-SA. The priority established by the R-SA applies to award of contracts for operation of cafeterias on Federal property.

b. A Competitive Range shall be established after initial evaluation of proposals. If the State Licensing Agency (SLA) is determined to be in the Competitive Range then the SLA will be afforded the priority as delineated in the R-SA. If the SLA is not determined to be in the Competitive Range, then the successful offer within the Competitive Range will be selected IAW Addendum to 52.212-2 Evaluation Factors for Award paragraph I.a.(1) of the Solicitation.

c. This notice is not designed to discourage competition rather, it sets out the priority established by the R-SA for proposals received from SLAs and their blind vendors.

2. The selection of a source for awards purposes will be conducted utilizing FAR Part 12 in conjunction with FAR Part 15 negotiated procedures. Offers will be evaluated using the criteria under the Addendum to 52.212-2 Evaluation Factors for Award. Noncompliance with the Request for Proposal (RFP) requirements may hamper the Government's ability to properly evaluate the proposal and may result in elimination of the proposal from further consideration for contract award.

3. The submission of the documentation specified below will constitute the offeror's acceptance of the terms and conditions of the RFP, concurrence with the Performance Work Statement, and contract type.

4. Proposals shall remain valid for 120 days following the date specified for receipt of offers.

5. It is the Government's intention to award without discussions IAW FAR Part 15.306.

Therefore, offerors are encouraged to present their best technical proposal and prices in their initial proposal submission.

6. Instructions outlined in paragraph C below, prescribes the format for the proposal and describes the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of necessary information to provide for the understanding and comprehensive evaluation of proposals.

7. If an offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussions.

8. IAW FAR 4.8, Government Contract Files, the Government will retain one copy of all unsuccessful proposals.

9. All referenced documents for this solicitation are available on the Federal Business

Opportunities (FedBizOpps) website at http://www.fedbizopps.gov. Potential offerors are encouraged to subscribe for real-time email notifications when information has been posted to the website for this solicitation.

10. Debriefings. Upon notification, unsuccessful offerors may request and receive a debriefing IAW the requirements of FAR 15.506.

C. Proposal Preparation Instructions

1. The offeror's proposal shall consist of four (4) separate volumes: Volume I - RFP Documents, Volume II - Technical, Volume III - Past Performance, and Volume IV - Price.

2. Exception: IAW FAR 52.219-9 Alt II (Dev 2018-O0018), the SLA, if submitting a proposal, shall submit Volume V - Subcontracting Plan. Volume V shall be submitted as identified in paragraph 4.e. Instructions for required components for the subcontracting plan can be found at FAR 52.219-9 Alt II (Dev 2018-O0018).

3. Proposal Format.

a. Offerors shall submit an original copy, listed in paragraph c. Table 2 below, of their proposal.

b. Exceptions. Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors and sub-factors. Failure to meet a requirement may results in an offeror being ineligible for award. If the offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the offeror shall clearly identify the applicable Volume and exceptions with a complete explanation of why the exception was taken, what benefit accrues to the Government (if any), and its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken.

Offerors are cautioned that taking an exception may render the offer ineligible for award. This information shall be provided in the format below in Table 1.

Table 1 - Solicitation Exceptions

Solicitation Document

Page/Paragraph Requirement/Portion Rationale & Impact

PWS

Evaluation Factors for Award, etc.

Applicable Page and Paragraph Numbers.

Identify the requirement or portion to which exception is taken.

Describe the rationale and impact of the exception.

c. The proposals shall be organized into the four (4) volumes identified at Table 2. The

SLA is required to submit Volume V. Each volume of the proposal should be separately bound in a three-ring loose leaf binder which shall permit the volume to lie flat when open. A cover sheet should be provided, clearly marked as to volume number, title, copy number, solicitation identification, and offeror's name. All text shall be single spaced and printed on white paper with black ink (Black and white requirement does not apply to graphics or photos. Company stationary and logos are acceptable). Printing shall be easily readable (12-pitch type or 10 point proportional spacing). Cross-references should be utilized to preclude unnecessary duplication of data between sections. In addition to submitting hard copies of the proposals, digital copies shall be provided on CD-ROM disk in Microsoft Word, PowerPoint, and/or Excel as outlined in Table 2. The file name shall be "Company Name - Initial" for the first submission. The file name of later submissions (if necessary), shall be "Company Name - Revision X" with X indicating the number of the revision. Page limitations are as follows in Table 2:

Table 2 - Proposal Submittal Instructions and Format

VOLUME TITLE NO. OF HARD

COPIES

NO. OF

DIGITAL &

ELECTRONIC

COPIES

PAGE LIMIT

I RFP Documents Original and 3 hard copy files - MS Word or

PDF

1 EA - MS

Word or PDF

N/A

II Technical Original and 3 hard copy files - MS Word or Excel

1 EA - MS

Word, PDF, or Excel

100 Total

III Past Performance

Original and 3 hard copy files - MS Word or Excel

1 EA - MS

Word, PDF or Excel

10 pages per reference

IV Price Original and 3 hard copy files - MS Word or Excel

1 EA - MS

Word or Excel

None

V Subcontracting Plan (SLA

ONLY)

Original and 3 hard copy files - MS Word or Excel

1 EA - MS

Word or Excel

d. Proposal Limitations. The proposal shall not exceed the limits stated at Table 2

(above). If the page limits are exceeded, the pages in excess of the limit shall be removed and unread. The Government will not accept any changes to the offeror's proposal after the closing date of the solicitation (see FAR Provision 52.212-1(f), for further information regarding late proposals). If discussions become necessary, page limitations may be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the letters forwarding the ENs to the offerors.

e. Page Limit includes: All appendices, charts, graphs, diagrams, tables, photographs, or drawings.

f. Page Limit does not include covers for volumes, tables of contents, glossary of abbreviations and acronyms, indices, title pages, cross reference indices, staffing matrix (Attachment H) and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. Pages will be counted if they contain any other information, i.e., diagrams or extraneous data. Pages marked "This page intentionally left blank" will not be counted.

g. What Counts As A Page. A page shall be an 8 ½" x 11" sheet of paper. When both sides of a sheet display printed material, it shall be counted as two pages. Letter size and spacing requirements for illustrations and tables can be at the discretion of the offeror but must be easily readable. Fold-outs will be counted as the appropriate number of pages based on an 8 ½" x 11" sheet of paper. Margins shall be at least 1 inch on the top and bottom and ¾ inch on the side. The offeror shall number each page in order to eliminate any confusion. In the event offeror creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

h. Indexing. Each volume shall contain a detailed table of contents to delineate the subparagraphs within that volume. Tab indexing shall be used to identify sections.

i. Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used with a definition for each.

4. Proposal Content.

a. Volume 1 - RFP Documents.

Offerors are required to submit a completed SF 1449 (Solicitation, Offer and Award) (Including Acknowledgment of Amendments). All final monetary extensions shall be in whole dollars only. Failure to follow the Contract Proposal preparation instructions may cause your proposal to be deemed unacceptable by the Government. Volume I shall be organized as follows and contain the identified information.

TAB A. Exceptions/Assumptions (if required) - Identification and explanation of any exceptions or deviations. Additionally, any assumptions used in the proposal preparation must be identified. See Table 1 - Solicitation Exceptions.

TAB B. Solicitation, Offer and Award - The SF 1449 shall be submitted fully completed.

The offeror is cautioned that the SF 1449 must contain an original signature in Block 30a of the form. The contractor shall acknowledge any amendments to the RFP IAW the instructions on the SF 1449 and with Instructions, Conditions, and Notices to Offerors of the Solicitation, FAR 52.212-1 Instructions to Offerors - Commercial Items. The offeror shall provide the name, title and telephone number of the company/division point of contract regarding decisions made with respect to the proposal and who can obligate the company contractually. Also, identify those individuals authorized to negotiate with the Government.

TAB C. Supplies or Services and Prices/Costs - The offeror shall ensure the Schedule of Supplies/Services of the Solicitation is fully completed and error free. It shall contain the offeror's prices for the established Contract Line Items Numbers (CLINS).

TAB D. Representation, Certification, and Other Statements of Offerors - The offeror shall ensure that corresponding Representation, Certifications, and Other Statements of Offerors are submitted thoroughly completed with all blocks in each certification/representation completed truthfully and completely.

TAB E. Contingency Plan - Offerors shall submit a Contingency Plan IAW DFARS Clause 252.237-7024, Notice of Continuation of Essential Contractor Services, and PWS paragraph 2.2.1.4. Note: Although the plan is required, it will not be included in the source selection evaluation or be considered in the basis for award.

b. Volume II - Technical Volume.

(1) The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the Offeror's proposal. The responses will be evaluated against the Technical Capability Factor and Subfactors defined in the Addendum to 52.212-2 Evaluation Factors for Award. Offerors are cautioned that "parroting" of the Technical requirements or the PWS with a statement of intent to perform does not reflect and understanding of the requirement or the capability to perform. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications or technical data); and phrases such as "standard procedures will be employed" or "well known techniques will be used" etc., will be considered unacceptable. Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Offerors shall assume that the Government has no prior knowledge of their technical capabilities and past experience, and will base its evaluation on the information presented in the offeror's proposal. See Table 2 for page limits associated with the proposal.

(2) The Technical proposal will be evaluated against the Technical Capability Factor and Subfactors defined in the Addendum to 52.212-2 Evaluation Factors for Award. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor's technical competence and ability to comply with the contract task requirements specified in the PWS.

(3) The volume shall be organized according to the following general outline.

Tab A - Table of Contents Tab B - List of Table and Drawings Tab C - Cross Reference Matrix Tab D - Factor 1 Technical Capability

(4) Additional information specific to Tab D of the Technical Volume follows: TAB

D. Technical Capability.

Subfactor 1 - Organizational Structure: The Offeror shall submit an organizational diagram with a detailed explanation of their organizational structure that identifies the following:

(a) Key position(s), qualifications for key position(s), and what authority these individuals possess;

(b) Where decision making and problem resolution authority lies within the organization;

(c) Identification of the command and control relationship among the Offeror and all proposed subcontractor(s). The command and control relationship must include identification of leadership positions (e.g., team leads, foremen, supervisors, managers) responsible for performing successful oversight of the PWS.

Subfactor 2 - Staffing Plan. The staffing plan shall include proposed staffing by labor categories to perform the required services in each building listed in the PWS and Solicitation Attachment F - Estimated Workload. Offerors shall utilize the Solicitation Attachment H - Staffing Matrix, for depicting their staffing. The Staffing Matrix shall be completed for ALL CST CLINs/subCLINs within the Pricing Matrix. Staffing Matrices for Other than CST CLIN/subCLINs shall be completed ONLY when there are likely number of days in the Pricing Matrix.

In addition to completing the Staffing Matrix, offerors shall provide rationale for their staffing for the applicable dining facilities to specifically address the following:

(a) Explain the Logic for the staffing (FTEs x labor categories) for not only during serving times, but for hours before and after serving times;

(b) Rationale for staffing to ensure successful continuous operations of all PWS tasks during feeding times (to include as patrons/units rotate through the facility).

Rationale needs to include their methodology for accommodating fluctuating meals within the bands, cross-utilization of personnel and minimizing employee turnover.

c. Volume III - Past Performance.

The Past Performance evaluation will be accomplished by reviewing aspects of an offeror's recent Past Performance, focusing on and targeting performance which is relevant to the effort.

Past performance information described herein is required on the offeror and all subcontractors, teaming partners, and/or joint venture partners proposed to perform 25% of the proposed effort based on the total proposed price. The offeror shall submit, along with the information required in this paragraph, a consent letter executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing release of adverse past performance information to the offeror so the offeror can respond to such information. For each identified effort for a commercial customer, the offeror shall also submit a client authorization letter, authorizing release to the Government of requested information on the offeror's performance.

(1) The offeror shall include documentation regarding their relevant past performance as it directly relates to the work being procured under this solicitation. The offeror SHALL NOT go back more than 3 years from the date of the solicitation for the submitted data.

The past performance data shall show successful history of past contract performance.

(2) In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror's Past Performance Volume and information obtained from other sources available to the Government to include, but not limited to, the Contractor Performance Assessment Reporting System (CPARS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontractor Reporting System (eSRS) or other databases; and may be obtained from other sources available to the Government, such as the Defense Contract Management Agency; and interviews with program managers, contracting officers, fee determining officials.

Offerors are reminded that both independent data and data provided by offerors in their proposals may be used by the Government to evaluate offeror past performance.

However, the burden of providing thorough, complete, and current past performance information as requested in this paragraph remains with the offerors. Proposals that do not contain the information requested in this paragraph risk rejection or a less than acceptable performance rating by the Government. All past performance comments received will be taken into consideration and could affect the overall rating. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (IAW FAR 15.305(a)(2)(iv)). Therefore, the offeror shall be determined to have unknown (or neutral) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered acceptable.

(3) Submission Requirements. The offeror shall submit a Past Performance Volume containing the following:

Table of Contents

Summary Page describing the role of the offeror and each subcontractor, teaming partner, and/or joint venture partner that the offeror is required to provide Past Performance specific relevant contract reference sheets for the past performance experience IAW Attachment L.

Consent Letters executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing the release of past performance information so the offeror can respond to such information. A sample consent letter can be found at Attachment K.

Client Authorization Letters for each identified effort for a commercial customer authorizing release to the Government of requested information on the offeror's performance.

Specific Relevant Contracts Format. Complete sheets IAW Attachment L and ensure that the submission is limited to 10 pages per reference. The offeror shall provide documentation outlining the offeror's past performance with contracts, as a prime or as a subcontractor, which is the same or similar in nature, size, and complexity to the services being procured under this solicitation. The submittal shall include rationale supporting assertion of relevance and how it is determined that the work previously performed is the same or similar in nature, size, and complexity to the work specified by this solicitation. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

Past Performance Questionnaire - See Attachment M - Past Performance Questionnaire. The offeror shall forward a copy of the Past Performance Questionnaire for each of the contracts identified on the specific relevant contract reference to the points of contact responsible for monitoring performance. The points of contact shall return the questionnaires directly via email to the Contracting Officer and Contract Specialist at the following email addresses:

Samuel.j.colton.civ@mail.mil and juan.juarez.civ@mail.mil no later than the proposal due date. Questionnaires not submitted directly to the Contracting Officer or Contract Specialist will not be reviewed and evaluated. The information contained in the properly executed and returned questionnaires will be used to evaluate the offeror's past performance. New entities that have no past customers shall annotate on the Summary Page that they have no previous clients and that the minimum number of questionnaires cannot be provided.

d. Volume IV - Price.

The offeror shall provide a price for each CLIN included in the Schedule of Supplies/Services of the Solicitation. The offer shall complete the pricing matrix, (Attachment G - Pricing Matrix) and shall provide a price for each CLIN/SubCLIN in the pricing matrix. Offerors are required to submit a unit price and extended amount (estimated quantity X Unit Price = Extended Amount) for each Building within the Pricing Matrix (for SubCLINs that do not contain an estimated quantity the offeror shall simply insert a Unit Price only). The offerors shall utilize the extended CLIN pricing from the pricing matrix to price the applicable CLIN in the Schedule of Supplies/Services of the Solicitation.

The offeror shall ensure prices are represented in whole dollars only. The offeror shall include in their pricing matrix a breakdown by each labor category subject to the SCA WD and/or CBA the basic hourly labor rates being paid. The Government reserves the right to request Certified Cost or Pricing Data or Data Other Than Certified Cost or Pricing Data if the Government deems it necessary in order to determine price reasonableness.

(1) Offerors are required to submit prices for Phase-in, Project Management, each dining facility, option to extend services and CMR in the Schedule of Supplies/Services of the Solicitation and Attachment G - Pricing Matrix.

(2) The offeror is informed that Collective Bargaining Agreement (CBA)/Department of

Labor Wage Determination is applicable to this requirement, see Solicitation Attachments I - CBA & Addendum.

e. Volume V - Subcontracting Plan.

The priority established by the R-SA applies to this acquisition. This requirement is being set-aside for 100% Small Business Set-aside. Therefore, only the SLA is required to submit subcontracting plans and those plans must contain all the elements required in FAR 52.219.9.

Subcontracting plans shall contain separate percentage goals using Small Business (SB), Small Disadvantaged Business (SDB), HUBZone Small Business, Women- Owned Small Business (WOSB), Veteran Owned Small Business (VOSB), and Service Disabled Veteran Owned Small Business (SDVOSB) concerns as subcontractors. Small business concerns are not required to submit a subcontracting plan. Failure to comply with the requirement herein and FAR 52.219.9 shall render the offeror ineligible for award.

ATTACHMENT LIST

ATTACHMENT LIST

Attachment A: Dining Facility Location Map Attachment B: AFMIS Headcounts FY16-FY19 Attachment C: Dining Facility Drawings dated 11-14-19 Attachment D: Dining Facility Equipment Listing dated 11-15-19 Attachment E1: Expendables Attachment E2: Durable Supplies dated 11-14-19 Attachment F: Estimated Workload Data Attachment G: Pricing Matrix dated 11-12-19 Attachment H: Staffing Matrix Attachment I1: CBA Supplemental Union Agreement

Attachment I2: CBA Amendment 2018 Attachment I3: CBA From 2019 to 2022 Attachment J: Facility Photos Attachment K: Subcontractor Consent Forms for Release of Past Performance Info Attachment L: Specific Relevant Contracts Reference Sheet Attachment M: Past Performance Questionnaire Attachment N: List of Site Visit Attendees Attachment O: Q&A Responses

PERFORANCE WORK STATEMENT

Ft. Knox, Kentucky Performance Work Statement (PWS)

Full Food Service as of 14 November 2019

1 Introduction This PWS is developed to support Ft. Knox, Kentucky food service requirements to meet Full Food Service (FFS) needs at designated facilities. The Contractor shall provide quality services in support of the installation food service program that supports the Warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses Dining Facility Management functions, to include food receiving and storage, food preparation, food serving, remote site feeding, grab n go (Pre-packaged Meals) and facility sanitation duties. Performance criteria for overall duties fall under Contractor responsibilities.

1.1 Background

The Army in its acquisition pursuit of quality food service has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts as a Performance Based Service Acquisition. This idea will foster partnering arrangements between Government and Industry. This approach is in keeping with the Undersecretary of Defense for Acquisition initiative to convert federal service contracts to performance-based on Installation Approach.

1.2 Objectives

To provide a quality food program that supports the warfighter with flexible, efficient and cost effective contract food service support.

2 Requirements This section describes the general requirements for this effort.

2.1 General

2.1.1 Scope

The Contractor shall provide the appropriate amounts of qualified labor and management necessary to perform quality FFS ordered under this Indefinite Delivery Indefinite Quantity contract in a cost effective, safe and environmentally sound manner while abiding by DoD nutritional policies and Army Feeding standards. This support will focus primarily on the following areas: dining facility management functions, food receiving and storage, food preparation, grab n go (Pre-packaged Meals), food serving, and facility sanitation and janitorial duties, and the associated logistics analysis and management functions in support of the complex Ft. Knox FFS mission.

2.1.2 Description of Services

The Contractor shall provide all supervision, labor, personnel, equipment, materials and supplies, with the exception of Government Furnished Property (GFP), to perform activities that comprise the full operation of an Army Dining Facility. This includes, but is not limited to, requisitioning, receiving, storing, preparing, and serving of food. Also, included is the performance of related administrative, custodial and sanitation functions in the Dining Facility.

2.1.2.1 Cadet Summer Training (Core Requirement)

The mission at Fort Knox is unique in that it is the home of the US Army Cadet Command (USACC) and its Cadet Summer Training (CST). CST is the primary mission of this FFS contract. During CST, the population on the installation (and DFACs) increase by approximately 13,000 surging to an increase of approximately 15,000 during Maximum (Troops) on Ground (MOG). CST begins phasing in personnel in May with MOG typically from mid-June through mid/late-July and the population gradually tapers off at the end of August.

The number of participants are scheduled to increase by over 300 in fiscal year (FY) 20, 1500 in FY21 and approximately 1000 in FY22. Additionally, the CST Program of Instruction (POI) is projected to expand which will include new training events and integration of West Point into CST.

There are essentially 3 distinct populations being fed, each having a different daily duty start and end time (see Attachment F for dining facility hours):

1) FORSCOM Request for Forces (RFF)- extreme early feeding to enable support to the training

2) USACC Cadre Cadets

3) Cadets

During CST (May to August), up to 11 DFACs may be opened/utilized. During the months of September through April, only DFAC Building 2835 will regularly serve meals.

DFAC Buildings 6542 and 1491 have historically been used during months outside of the normal CST period as pre and post CST ramp up and draw down. During the non- CST-months, there is a potential total population of approximately 3000 to be fed.

2.1.3 General Information

The Period of Performance (PoP) is a five (5) year ordering period and includes FAR Clause 52.217-8 Option to Extend Services.

2.1.4 Place of Performance and Hours of Operation

This PWS is developed to support Ft. Knox installation FFS requirements and remote site requirements. Attachment A, Dining Facility Location Map, details the physical location of each facility. Attachment B, AFMIS/Historical Headcount Summary and Attachment F, Workload Data/Capabilities, outlines workload requirements for each facility listed in this contract. Requirements may fluctuate during performance of the contract.

Hours of Operation: The meal service hours for the dining facilities are listed in Attachment F, Workload Data/Capabilities. These hours are subject to change based upon supported unit requirements. Usually this change occurs on short notice. In most instances, there shall be a minimum of four (4) hours advance notice provided by the Government.

Extended Service Hours. It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, alerts, training exercises, and troop movements. The Contracting Officer (KO), or Contracting Officer’s Representative (COR), may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

2.1.5 Recognized/Government Holidays

New Year’s Day 1st day of January Birthday of Martin Luther King Jr. 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

2.1.6 Holiday Decorations

Government is responsible for providing appropriate holiday decorations to include Thanksgiving, Christmas and the Army Birthday to highlight these periods and special meals as appropriate.

2.1.7 Emergency Services

The Contractor shall be responsible for providing medical services to its employees.

Emergency medical services will be provided by the government to support life-saving injuries or illnesses until proper medical support can be administered from an external source to the government from a medical treatment facility or transport.

2.1.8 Contract Administration and Management

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall ensure supervisory personnel is on-site during all dining facility hours of operation and each manager manages no more than one dining facility per shift. The

Contractor shall maintain continuity between the support operations at Ft. Knox and the Contractor's corporate offices. The Contractor shall provide guidance to employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in accordance with state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.9 Quality Control

The Contractor shall develop and maintain an effective quality control process to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services.

The Quality Control Plan (QCP) is addressed at paragraph 4.2.

2.1.10 Government Point of Contact (POC)

The KO or his/her designated representative will be the point of contact concerning administration and performance of the contract. Designation of government personnel (COR and Alternate COR, if applicable) and their limitations will be delineated in writing by the contracting activity. The COR will be designated on official letterhead appointment signed by the appropriate KO. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

2.1.11 Subcontract Management

The Contractor shall manage all subcontracts necessary to integrate work performed on this requirement and the Contractor shall be responsible and accountable for Subcontractor performance on this requirement. The Contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractor shall file subcontract reports in the electronic Subcontracting Reporting System (eSRS). Prime/ Higher Tier Subcontractors shall inform their Subcontractors to enter their reports in eSRS under the flow down requirement.

Contractors shall provide a notification e-mail address in the report for the federal Government agency.

2.1.12 Contractor Employees

The Contractor shall accomplish the assigned work by employing and using qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.1.13 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall participate in meetings/briefings and Rehearsal of Concept (ROC) Drills with the Government in preparation for Cadet Summer Training. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of Subcontractors.

The Contractor shall coordinate with the KO and the installation Government staff to support quarterly Performance Management Reviews as prescribed in AR 70-13. The Contractor shall seek to ensure customer satisfaction, and professional and ethical behavior of all Contractor personnel.

2.2 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.2.1 Access and General Protection/Security Policy and Procedures The contractor and all associated subcontractors' employees shall comply with all applicable installation and facility security policies and procedures. Access to Fort Knox requires one of the following type documents: a valid federal identification card, state driver's license, state identification card with photo, a valid U.S. passport, or a valid passport from other countries cleared by the State Department. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition in or around an individual facility or on the installation as a whole change, the Government may require changes in contractor security matters or work schedule.

2.2.1.1 Alien Employment

The Contractor shall not employ any alien who does not have a valid US Immigration I- 551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.

2.2.1.2 Employee Health, Hygiene, and Dress Code

The Contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in Tri Service Food Code (TB MED 530) and state local policies for Contractor employees. The Contractor (to include Subcontractors) shall wear and display a contractor provided Identification (ID) Badge. Each Contractor (to include Subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall ensure employees wear a Government approved uniform.

The Contractor shall submit uniforms to the COR 10 days after the award to determine acceptability.

2.2.1.3 Employee Conduct, Behavior, and Ethics

The Contractor employees shall comply with all applicable Government regulations, policies and procedures. The Contractor shall ensure all personnel employed under this task order conform to conduct regulations contained in FAR 52.203-13, Contractor Code of Business Ethics and Conduct. The government may direct the Contractor to remove any Contractor employee from the government premises IAW the authority of the Installation Commander. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the task order.

2.2.1.4 Contingency Plan

The Contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the Contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the Contractor’s work force. The Contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan designated facilities) and perform required tasks, regardless of weather or security conditions. Government will identify tasks qualifying performers as essential personnel as applicable with the Contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of Contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred.

Contractor will operate IAW DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The Contractor shall include a strike contingency plan as part of its Plan IAW FAR Clause 52.222-1, Notice of Labor Disputes. The contingency plan will be submitted to the Government with the offeror’s proposal IAW DFARS Clause 252.237-7024, Notice of Continuation of Essential Contractor Services, however it will not be part of the evaluation process for selecting an offeror for award.

2.2.1.5 Training and Other Security Requirements

IAW Army policy, Contract Requirements, Antiterrorism/Operations Security Review, the following applies to this requirement:

2.2.1.5.1 DoD Level I Antiterrorism Training (AT)

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil and takes approximately two (2) hours to complete. In the event the automated system at http://jko.jten.mil cannot be accessed or is not available (e.g. server problems), Level I AT Awareness Training can be provided by a qualified instructor. If the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant names(s) of approved instructors shall be provided to the KO or designee along with all associated cost or schedule impacts to the contract.

Reporting A15 AT/OPSEC Training

2.2.1.5.2 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information systems must be registered in the ATCTS (Army Training Certification Tracking Services), and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

2.2.1.5.3. OPSEC Training. All Contractors performing services under this contract are required to complete OPSEC training located at http://cdsetrain.dtic.mil/opsec/index.htm within 30 days of contract being awarded. This website does not require access to a Government network. The contractor shall submit employee completion certificates to the COR within seven calendar days after completion of training by all employees. This provision is also applicable to all new hires, after the contract start date, and subcontractors who start phased work later in the contract. New hire and phased subcontractor training will be completed within seven calendar days after the start of work. Course takes approximately one (1) hour to complete.

A15 AT/OPSEC Training

2.2.1.5.4. Cyber Awareness (Information assurance (IA)/information technology (IT)) training. All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. DoD Cyber Awareness Challenge Training is available at the following website: https://cs.signal.army.mil/UserMngmt/Cyber5/launchPage.htm.

Course takes approximately one (1) hour to complete.

2.2.1.5.5 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO).