Attachment O - Fort Knox Questions 11-15-19.xlsx
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- Attached to
- Fort Knox - Full Food Services (FFS)
- Solicitation number
- W9124J-19-R-0018
About this file
This document contains questions and answers related to a solicitation for full food services at Fort Knox, Kentucky. The U.S. Army is seeking a contractor to provide all resources including labor, equipment, and supplies except for government furnished property to operate multiple dining facilities across the base for a five year period. The estimated value is $68.8 million. The requirement is set aside for small businesses and subject to the Randolph-Shepherd Act, which gives preference to proposals submitted through a State Licensing Agency. Offerors must attend a mandatory site visit on November 5, 2019 and submit any questions by November 7. Proposals are due by an amended date to be determined. The incumbent contractor is a joint venture between the Kentucky Office of Vocation Rehabilitation and their Licensed Blind Vendor. The Army is not providing detailed staffing or pricing data for the current contract.
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Knox Q&A
| No. | Section No. | Subsection, Paragraph, or Bullet No. | Page No. | Question | NOTES |
| 1. | What is the seniority level of employees aboard Fort Knox? | ||||
| In accordance with FAR Clause 52.222-41(n) the Contracting Officer shall turn over such list to the successor Contractor at the commencement of the succeeding contract. | |||||
| 2. | What is the average number of employees aboard Fort Knox during CST? During non-CST months? | ||||
| The Government cannot disclose the details of the incumbent contractors staffing approach. It is the offerors discretion to determine their own staffing approach that stratifies all PWS requirements | |||||
| 3. | Which dining facilities are expected to be used during the next fiscal year? | ||||
| The Government anticipates utilizing Bldg. 6012, 6018, 5940, 5917, 5915, 6542 or 6555, 1491, and 2835 during the next fiscal year. The utilization of Bldg. 2380 and 502 are unknown at this time during the next fiscal year. | |||||
| 4. | From the agreed upon ITPE Union agreement, what are the differences between the cook II, cook I, and cook helper? Specifically provide what each is responsible for in current operations. What is the ratio which is currently in use? | ||||
| The Government is unable to provide this information as it is not the owner of the document. The ITPE Union Agreement is an agreement between the Incumbent Contractor and the Union. Please contact the Union Representative at wilma.zimmerman@itpeu.org for any additional information. | |||||
| 5. | What is the expected contract value for each year? | ||||
| The Program Ceiling for the five year ordering period to include FAR 52.217-8 extension is estimated at $68.8M. The Program Ceiling represents all forecasted and unforecasted work that may arise during the ordering period. The program ceiling will not be evaluated and can be adjusted at time of award. | |||||
| 6. | What is the expected utilization of the DFACS aboard Ft Knox over the next five years? | ||||
| Refer to PWS Paragraph 2.12.1 for expected utilization. | |||||
| 7. | Please define minor maintenance responsibilities of contractor. Does this include preventative maintenance of all food production service equipment and ice machines? | ||||
| The definition of "Minor Maintenance" found on page 36 of the PWS has been updated for clarity. Minor maintenance is defined as Operator level care of equipment recommended by the manufacturer. Minor maintenance includes but not limited to periodic inspection, cleaning and servicing (e.g. oiling, greasing, tightening of nuts and bolts) and other operator related tasks. PWS 3.1.2.1 (c) has also been updated for clarity. This includes all food production equipment and ice machines. | |||||
| 8. | Attachment I | The provided CBA accounts for wage increases in 2018. Is this the most up to date CBA and does the Government account for any wage changes in FY 2020 or in future years? | |||
| The most recent CBA is Attachment I3, effective 1 March 19 - 28 February 2022. IAW FAR 52.222-43 any wage changes shall be updated on the anniversary date of a multiple year contract. | |||||
| 9. | Addendum 52.212-2 | As a small business, we cannot afford to spend time and resources drafting and submitting a proposal if there is not a fair opportunity to receive the award due to the advantage given to the SLA. On page 120 of the RFP, the agency states its will establish a competitive range, but does not provide any details as to how this range will be established. How will the agency determine the competitive range? | |||
| IAW Addendum to 52.212-2, I.a.(2), "After initial evaluation and based on the ratings of each proposal against all evaluation criteria, a Competitive Range shall be established comprised of all the most highly rated proposals". Addendum to 52.212-2, I.a.(2)(a) it states, "If the SLA is determined to be in the Competitive Range, then the SLA will be afforded the priority as delineated in the R-SA. Addendum to 52.212-2, I.a.(2)(b) it states, "If the SLA is determined NOT to be in the Competitive Range, then the successful offer within the Competitive Range will be selected IAW Addendum to 52.212-2, Paragraph I.A.(1), which states, "Award will be made to the solicitation requirements and whose proposal, judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Priced Technically Acceptable (LPTA) offer. | |||||
| 10. | To the extent the Army intends to utilize an Independent Government Cost Estimate to evaluate proposals, what does the Army consider to be a reasonable price above the Independent Government Cost Estimate to warrant inclusion in the competitive range? | ||||
| Inclusion within the competitive range is outline in Addendum to 52.212-2. | |||||
| 11. | Please provide Historical Headcount Data for FY19. | ||||
| Attachment B has been updated to reflect Historical Headcounts for FY16 to FY19 | |||||
| 12. | What is annual box meal/field chow volume? Is this included in the “Headcount Daily Summary” documents released with the solicitation? | ||||
| This information is included in AFMIS"Headcount Daily Summary" provided under Attachment B. | |||||
| 13. | During CST Months at CST facilities and according to headcount data, the lunch meal is never provided by the DFAC. Are the cadets eating MRE’s for lunch every day? | ||||
| Yes, only the cadets are eating MREs. | |||||
| 14. | Revenue spend for Full Food Services has fluctuated significantly over the last five years. What is the cause of fluctuation? What is the actual spending by year totals for 2014-2019? | ||||
| The Government does not understand the question. | |||||
| 15. | Are the AFMIS/data entry clerk personnel guaranteed or required for any number of hours per day in each DFAC? May one AFMIS work in two smaller dining facilities in order to maximize efficiency? | ||||
| It is the offerors discretion to determine their own staffing approach that stratifies all PWS requirements | |||||
| 16. | How many meal periods are affected by pest control, i.e. does the dining facility shut down for dinner or does pest control occur after normal business hours? | ||||
| Pest control occurs after normal business hours. | |||||
| 17. | Where is the contractor to store dishes, small wares, pans, cooking utensils, etc. while the building is being sprayed for pests? | ||||
| Please refer to TB-MED 530 and TM 4-41.1 | |||||
| 18. | In the case of a power outage, or refrigeration/freezer breakdown, does the Government provide the dining facility with portable storage/refrigeration spaces? AND whose responsibility is it to move food stores into temporary location? | ||||
| The contractor is responsible for moving subsistence. All dining facilities (besides 2835 and 502) have additional freezers outside of the building. Bldgs. 2835 and 5917 have a large back up generator. | |||||
| 19. | Does the incumbent utilize shift leaders/supervisors to open/close the Ft. Knox dining facilities? Are all shift leaders ServSafe Certified? | ||||
| The Government cannot disclose details of incumbent contractors staffing approach. It is the offerors discretion to determine their own staffing approach that stratifies all PWS requirements. | |||||
| 20. | Prior to the actual transition start date, is there a location on Ft. Knox where the contractor and subcontractors may use to set up interview, and for current employees and management staff to complete required forms such as applications, I-9, ID cards, W-4s, and obtain uniform sizes and other necessary documents? | ||||
| No. | |||||
| 21. | During the phase in process, is there a base communications/telephone service we are required to process with? | ||||
| Telephone service is provided by the Government. | |||||
| 22. | Is there a commercial internet provider used in each facility and if so, what company has access? Are telephone services paid for by Government? | ||||
| Only Bldg. 2935 has commercial internet (WIFI) which is currently provided through Spectrum. The Government provides telephone service for each building. | |||||
| 23. | Are all short order lines required for service during all meal periods? IF NOT, what is the determining factor for utilizing available lines of service? What items are required during CST operations at CST based locations? | ||||
| It is the Offerors discretion to determine their own staffing approach that will successfully meet the AQLs. | |||||
| 24. | Are all regular menu lines required for service during all meal periods? IF NOT, what is the determining factor for utilizing available lines of service? What menu items are prepared/required from the short order/fast food line for breakfast, lunch, and dinner? | ||||
| It is the Offerors discretion to determine their own staffing approach that will successfully meet the AQLs. The Awardee will be provided a 28 days menu by Logistics Readiness Center (LRC) Food Program Manager (FPM). | |||||
| 25. | What program is used by the Army to complete civilian background checks? | ||||
| PWS 3.1.1.3 Closing and Opening of Dining Facilities, states that "Trusted Associate Sponsorship System (TASS)" is used for background checks. | |||||
| 26. | Are Staffing Matrices included in the page count (100 pages) | ||||
| As stated in the solicitation the page limit does not include covers for volumes, tables of contents, glossary of abbreviations and acronyms, indices, title page, cross reference indices, staffing matrix (Attachment H) and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. | |||||
| 27. | Is the Government satisfied with the incumbents’ ability to staff during surge CST months? What has their fill rate been? | ||||
| The Government will not answer the question regarding the Governments satisfaction with performance. It is the offerors discretion to determine their own staffing approach that stratifies all PWS requirements. | |||||
| 28. | How many uniform sets are provided to each employee | ||||
| The Government does not dictate the number of uniforms to be provided. Refer to Article 23 - Uniforms of CBA Attachment I3 (effective 01 March 19 - 28 February 2022) | |||||
| 29. | Will proposal due date change as we will need to send out by Tuesday, November 26 to ensure it arrives on time due to the Thanksgiving holiday on Thursday, November 28. | ||||
| Please refer to the amendment for the updated proposal due date. | |||||
| 30. | Are you requiring resumes of key personnel? | ||||
| No. Resumes are not required, however, the proposal must demonstrate that the Offeror is capable of meeting the requirements of the solicitation. | |||||
| 31. | Can you confirm you are requesting 1 original and 3 copies for each volume plus an electronic version? | ||||
| The Government is requesting (1) original and (3) copies along with an electronic version provided on CD-ROM. | |||||
| 32. | The Pricing Matrix lists the below buildings with the same CLIN numbers. Can you verify the CLIN for each building? |
Bldg 1494 CLIN 0018 Other than CST
Bldg 502 CLIN 0019 CST
Bldg 502 CLIN 0018 Other than CST
Bldg 2380 CLIN 0019 CST
| Refer to updated Attachment G - Pricing Matrix. | ||
| 33. | Are there meal ranges for the CST CLINs? | |
| No. | ||
| 34. | In the RFP, there is a BLUF price for each CLIN. For Buildings (6012, 6018, 5940, 5917, 5914, 6542, 6555, 1491, 502 and 2380), there is a CST Price and a Price to provide FFS during times other than CST. What is the Estimate for those other days? | |
| Offeror will provide a daily price for all building CLINs/SubCLINs. If there are likely days for the SubCLINs the annual cost will display in the Roll-up worksheet. | ||
| 35. | Attachment B - Headcount Daily Summary refers to All Meals (except Catered). What are the Catered Meals? Does this refer to Remote Site Feeding or is it included in the Headcount? | |
| There are no catered meals for Ft. Knox FY 16, 17, 18 and 19. AFMIS daily headcount can be pulled "except Catered" or "catered" | ||
| 36. | Attachment B – Headcount Daily Summary shows a number of the buildings (5915,5917, 5940, 6012, 6018) serve few or no lunches. In Attachment F – Estimated Workloads for these buildings, does not indicate Remote Site Feeding for these meals. How are the Cadets being fed? | |
| Cadets are being fed with the use of MREs. | ||
| 37. | Attachment B – AFMIS Headcounts, is there historical data available, showing breakout per day? | |
| AFMIS does show breakout per day; expand the excel list by clicking on the "+" by each building. | ||
| 38. | Referencing building 6555 – What are the mechanical cold units between the beverage lines currently used for? They are shown in Attachment J, facility photos, page 2, upper right-hand corner. No sneeze guards or tray rails are present. Is this the same in building 6542? | |
| The mechanical cold units that are shown in building 6555 are being removed. The mechanical cold units that remain in both 6555 and 6542 will have sneeze guards and tray rails. | ||
| 39. | What is the difference between “short order” and “grill” stations, more particularly the difference in food offerings? Example – building 502 has both stations labeled right next to each other. | |
| Short order can have items also found on the serving line including sloppy joes, etc. The grill is where you are cooking items such as hotdogs, hamburgers to order for a customer in line. | ||
| 40. | Carry out area in building 502 is listed under number 5 and again under number 6 of Attachment F, Estimated Workload Data. We did not see a carry out area in the servery. Where is it located? | |
| Attachments C and F have been updated to include the Carry out areas. Please see the updated Attachments C & F. | ||
| 41. | Is there a list of items or equipment that the current contractor will be removing? | |
| The Government will not provide a list of the incumbents equipment. The awardee and incumbent contractor can discuss this during Phase-In/Phase-Out operations. | ||
| 42. | Are flat bed carts, pallet jacks, utility carts, trash cans owned by the Army? | |
| Yes. | ||
| 43. | Does/Will the Army provide on-base offices for project management/admin staff | |
| No. | ||
| 44. | Does/Will the Army provide any on-base warehouse or storage space outside of the DFACs | |
| No. | ||
| 45. | Paragraph 3.3 Staffing references a PRS Summary Matrix, item # 7, however it is missing from the matrix. The chart jumps from item 6 to item 8. Is item #13 what is being referred to in paragraph 3.3? | |
| The chart within the PWS was numbered improperly. Both the PWS section 3.3, and the PWS referenced chart have been updated. Please see the updated version of the PWS. | ||
| 46. | In the proposal submittal instructions, Table 2 under Digital and Electronic Copies column Volumes II and III require MS Word and Excel Files only. However some content in these Volumes is natively in PDF. Would it be acceptable to the Army for some PDF files to be included in the digital version of these volumes? Some PDF files that will be included in the hard copies of these Volumes do not convert to Word or Excel. | |
| The Governments preference will be for documents to be submitted in Word or Excel as delineated in the solicitation. PDF versions of documents not available in Word or Excel are acceptable. The Government will update the instructions in this table. | ||
| 47. | The instructions for the digital submission state “the file name shall be Company Name – Initial”. Since there are many files in several formats (Word, Excel, ETC.) in each Volume are you referring to a rootfolder being named Company Name – Initial? If the Army is looking for one file can this file be a PDF due to the technical issues combining the files of different formats into one file in either Word or Excel? | |
| No. Each file provided within the electronic submission shall be named "Company Name - Initial" plus the name of the file for the first submission. The file name of later submissions (if necessary), shall be "Company Name-Revision X" with X indicating the number of the revisions. | ||
| 48. | Please provide a copy of the Army’s current contract with RiverCity Management including all addendums and proposed staffing charts | |
| MICC-FSH will not provide these documents. Any person can file a Freedom of Information Act Request (FOIA). The request should be labeled as a "Freedom of Information Act Request," with a reasonable description of the records requested and also state a willingness to pay any search and review fees. Individuals may submit their request via the MICC FOA Mailbox at usarmy.jbsa.acc-micc.mbx.foia@mail.mil or by mail to: Department of the Army, Mission and Installation Contracting Command, Office of Counsel, 2219 Infantry Post Road, Joint Base San Antonio (JBA), TX 78234-1361. | ||
| 49. | Please provide the CLIN requirement for open and close cleaning for each of the cafeterias | |
| Refer to PWS 3.1.1.3 Closing and Opening of Dining Facilities. | ||
| 50. | Please provide a copy of the most recent staffing chart for the CST in 2019 for (May-August) by building | |
| The Government cannot disclose details of incumbent contractors staffing approach. It is the offerors discretion to determine their own staffing approach that stratifies all PWS requirements. | ||
| 51. | Please provide a copy of the menu for Breakfast, Lunch and Dinner for the CST during (May – August) 2019 | |
| Please refer to DA PAM 30-22 paragraph 3-76. | ||
| 52. | Please clarify requirement for Section 4.0 Dining Facility Sanitation Operations | |
| Please refer to 8.1.1 #14 for definition. Additional information is provided in 4.1.2 - Contract Payment. | ||
| 53. | What is the leadership/ownership structure of the incumbent joint venture food services organization? | |
| The current contract was awarded to the Kentucky Office of Vocation Rehabilitation as the State Licensing Agency (SLA) and their Licensed Blind Vendor (LBV). | ||
| 54. | Please clarify the requirement for the CLIN delivery/Task order Minimum/Maximum quality and CLIN order value | |
| This area is filled in by the Government and represents the minimum and maximum quantities and order values given on task orders issued for the CLINs identified. | ||
| 55. | Please provide a current listing of rates charged by current vendor for meals provided for each meal service | |
| The current Government meal rate (updated 1 Jan 19) is as follows: Breakfast $3.45; Lunch $5.60; Dinner $4.85 (source Defense Travel Management Office) | ||
| 56. | Please provide an operating report by month for the FY 2018, less any proprietary information redacted | |
| The Government does not understand the question. | ||
| 57. | Please clarify significance of Delivery Information and requirement of vendor p.16-20 | |
| The delivery date represents the five year ordering period in which task orders can be issued by the ordering office. The Ship to Address and DoDAAC/Cage will be used during the invoicing process. The Government does not understand what is meant by requirement in the question. | ||
| 58. | Is it a requirement of the Army that a proposing vendor have exact military operations experience to be considered for this acquisition. | |
| No. | ||
| 59. | Please clarify the Army’s requirement on FFS pricing matrix for meals from base period through ordering period #4 for each building and point of service | |
| Please complete the pricing matrix for every ordering period. The SubCLINs with likely days will roll-up to the Roll-up worksheet. | ||
| 60. | Please clarify the Estimated Quantity pre-populated figures on the FFS pricing matrix | |
| Estimated Quantity is the estimated number of days in each band. | ||
| 61. | Please clarify the term “Permanent Party” on the FFS pricing matrix | |
| The dining facility that is Permanent Party is open year round. Please refer to AFMIS data. | ||
| 62. | Please clarify the requirement for “Open/Close Event” on pricing matrix. | |
| Refer to updated Attachment G - Pricing Matrix. | ||
| 63. | Please provide detail for supplies cost in each category for each cafeteria for 2018 by month | |
| The Government does not have a breakout of historic cost of cleaning supplies that can be provided to industry. | ||
| 64. | Please provide Army recipes that we will be required to produce for costing purposes | |
| Recipes will be provided to the awardee at the commencement of contract performance. | ||
| 65. | Please provide a detailed breakdown of expenditures for food services for 2018 by month including food, labor and supplies | |
| The Government will not provide this information outside of the fact that food cost is covered by the Army. | ||
| 66. | Please provide total FTE’s and average hourly wage for each category used in the administration of the contract for 2018 | |
| The Government does not understand this question. | ||
| 67. | The KBE has indicated it would be a conflict of interest to work with an outside firm to team with a blind service in conjunction with the RSA. Is there another SLA in Kentucky that would be acceptable to the Army? | |
| The Government is not aware of any other State Licensing Agencies in Kentucky besides the Kentucky Office of Vocation Rehabilitation/Blind Services Division. | ||
| 68. | If during the proposal development new questions develop, is there an opportunity to have these questions answered in a timely manner? | |
| The time period for the submission of questions under this requirement has ended. Any and all technical questions or clarification shall be submitted in writing to the Contracting Officer and Contract Specialist as specified in the solicitation. Questions received after the deadline specified within the solicitation will be answered at the Contracting Officer's discretion. If the Contracting Officer decides to answer any questions received will be done so through an amendment to the solicitation and update any applicable attachments. | ||
| 69. | Section 3.1.2 - Dining Facility Administration & Food Preparation Operations "Menus shall include a variety of services which include the following: Breakfast, Lunch and Dinner menus, consisting of regular (Main Entree) short order, self-service bars, and baked goods, condiments and beverages" |
Q: Will breakfast, lunch, and dinner performance standards be based on the Quartermaster IMT Menu Standards? If not, what will the menu standard be based on?
| Menu standards will not be based on IMT Menu Standards. Menu standards will be based on DA PAM 30-22 Menu Standards; 3-76. | ||
| 70. | Q: What options are the soldiers given when checking in that constitutes a breakfast, lunch and dinner meal? (I.e. main entree AND short order, Main entree OR Short Order, all get salad bar, etc.). | |
| Please refer to DA PAM 30-22 Menu Standards; 3-76. | ||
| 71. | Attachments D, E1, E2 Equipment, Durables, and Expendables |
Q: Reviewing the list of expendables, durables, and equipment, it does not show listing for items such as tongs, serving spoons, salad bar service smallwares. Is the contractor required to provide the utensils for serving?
| The contractor is not required to provide utensils for serving. The USG initially provides this IAW PWS 5. Government Furnished Property (GFP). Please also see the updated Attachment E (2). | ||
| 72. | Q: The equipment list does not show computers. Are the computers at each DFAC government property or must be provided by the contractor? Is the software on those computers for checking in soldiers government provided, or to be provided by the contractor? | |
| The Government provides administrative computers and Point of Sale (POS) system. |
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