W9124G24R0005 Amendment.pdf

W9124G24R0005

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

REASON: AMENDMENT

a. The proposal due date has been extended from 12 June 2024 to 26 June 2024 at 3:00PM Central Standard Time (CST).

b. The follow ing attachments have been added: Question and Answ er Sheet, the Custodial Site Visit Attendance Roster, TE-13, TE-11.1, and revised versions of TE-3, TE-6, and TE-11.

c. Corrections w ere made to volume numbers in sections L and M, and 52.217-8 information in section L. Seniority list information and Army Contract Writing System information w ere added in section L. Corrections and additions to sections L and M are highlighted. Track change symbols and highlights w ere removed from PWS.

1. CONTRACT ID CODE PAGE OF PAGES

1 62

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Jun-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W9124G24R0005

X 9B. DATED (SEE ITEM 11)

10-May-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Jun-2024

CODE

MICC - FORT NOVOSEL

BUILDING 5700 ROOM 380 NOVOSEL STREET

FORT NOVOSEL AL 36362-5000

W9124G 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

Fort Novosel ii

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 12-Jun-2024 03:00 PM to 26-Jun-2024 03:00 PM.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

CUSTODIAL SERVICES

PERFORMANCE WORK STATEMENT (PWS)

Fort Novosel, Alabama

May 2024

Fort Novosel i

Table of Contents

1.0 General

1.1 Description of Services/Introduction

1.2 Background

1.3 Objectives

1.4 Scope

1.5 Traffic Flow

1.6 Restoration of Real Property Damage

1.7 General Information

1.7.1 Locations to Receive Custodial Service

1.7.2 Schedule of Services Work Log

1.7.3 Recognized Holidays

1.7.4 Hours of Operation

1.7.4.1 Installation Closures

1.7.4.2 Days of No Scheduled Activities (DONSA)

1.7.4.3 Emergency Delays and Support

1.7.4.4 Unforeseen Buildings Closures

1.7.5 Place of Performance

1.7.6 Type of Contract

1.7.7 Security Requirements

1.7.7.1 Access and General Protection/Security Policy and Procedures

1.7.7.2 Contractors Requiring Common Access Card (CAC)

1.7.7.3 Contractors that do not require CAC

1.7.7.4 Physical Security

1.7.7.5 Antiterrorism, OPSEC, and Information Security

1.7.7.6 Anti-Terrorism (AT) Level I Training

1.7.7.7 iWATCH Training

1.7.7.8 3 Rs (Recognize, Retreat, Report) Explosives Safety Training

1.7.7.9 Local Health Protection Conditions

1.7.7.10 Key Control

1.7.8 Post Award Conference/Periodic Progress Meetings

1.7.9 Government Roles and Responsibilities

1.7.9.1 Contracting Officer (KO)

1.7.9.2 Contracting Officer’s Representative (COR)

1.7.10 Specific Contractor Requirements, Roles and Responsibilities

1.7.10.1 U.S. Residency

1.7.10.2 Contractor Hiring Restrictions

1.7.10.3 Contractor Identification

1.7.10.4 Standards of Conduct

1.7.10.5 Contractor Key Personnel

1.7.10.6 Phase In /Phase Out Period

1.7.10.7 Quality Control

1.7.10.8 Emergency Services

1.7.10.9 Accident Reporting

1.7.10.10 Environment and OSHA

1.7.10.11 Safety

1.7.10.12 Asbestos Awareness

1.7.11 Environmental Compliance

Fort Novosel ii

1.7.11.1 Instructions for requesting approval to discharge waste chemicals into drains

1.8 EXECUTIVE ORDER (EO) 13423 (Strengthening Federal Environmental, Energy, and Transportation Management:

1.9 ISSA CIMS-GB (Cleaning Industry Management Standard-Green Building Certified:

1.10 Safety Data Sheets

2.0 Definitions and Acronyms

2.1 Definitions

2.2 ACRONYMS

3.0 Government Furnished Property, Equipment and Services

3.1 Services:

3.2 Facilities:

3.3 Utilities:

3.4 Equipment:

3.5 Materials:

4.0 Contractor Furnished Materials and Equipment

4.1 General

4.2 Materials and Supplies

4.3 Contractor provided materials:

4.4 List of Cleaning Products

4.5 Known Hazards

4.6 Cleaning Solution Disposal Requirements

4.7 Equipment and Vehicles

4.8 Carpet, Tile / Grout Cleaning

4.9 Unserviceable Contractor Vehicles and Equipment

5.0 Specific Tasks for General Cleaning

5.1 General

5.2 Enhanced (Hight Intensity/Visibility) Cleaning Areas (BLDG 101, 5700, 3900 and 4905)

5.2.1 Classified Open Storage Areas Within the Above Buildings

5.3 Special Event/Conference Support Services

5.3.1 Special Event/Conference Support Cleaning:

5.4 Specific Tasks for scheduled general cleaning

5.4.1 Hard Floors. (Vinyl, Ceramic, Wood, Concrete, etc.)

5.4.1.1 Spray and Buff

5.4.1.2 Stripping/Scrub/Finishing

5.4.1.3 Wet Mop

5.4.2 Carpeted Floors

5.4.2.1 Removable Walk off Mats

5.4.2.2 Carpet Cleaning and Shampooing

5.4.2.3 Spot Cleaning Carpets

5.4.3 Quarry / Ceramic / Porcelain Tile Cleaning:

5.4.4 Stairways/Elevators/Handicap Lifts

5.4.5 Solid Waste Collection and Removal

5.4.6 Restrooms/Toilet Areas/Locker Rooms

5.4.6.1 Clean and Disinfect Restrooms

5.4.6.2 Restroom and Locker Room Trash Removal

5.4.6.3 Floor Care

5.4.6.4 Stocking and Restocking of Supplies

5.4.7 Drinking Fountains

Fort Novosel iii

5.4.8 Dusting

5.4.8.1 Dusting, Low Areas (under six (6) feet)

5.4.8.2 Dusting, High Areas (over six (6) feet)

5.4.8.3 Dusting, Light

5.4.8.4 Dusting, Heavy

5.4.9 Interior Glass

5.4.10 Exterior Glass

5.5 General Cleaning of Libraries and Museums

5.6 Schedules and Reports

5.6.1 Schedule of Services

5.6.1.1 Alternate Day Work Schedule

5.6.1.2 Service Delay Notification

5.6.2 Scheduled Cleaning Work Reports

5.6.3 Unscheduled Cleaning Work Reports

5.6.4 Access and Condition Report

5.6.5 General Report Submittals

5.7 Contractor Management Reporting

5.8 Quality Control Report

6.0 Applicable Publications (Current Editions)

6.1 Regulations, Publications, Manuals, Local Policies and Procedures

7.0 Mandatory Records and Report Forms

8.0 Attachment/Technical Exhibits (TEs)

8.1 Attachment 1/ TE-1 Fort Novosel BID CHART

8.2 Attachment 2/ TE-2 Deliverable Schedule

8.3 Attachment 3/ TE-3 Enterprise Municipal Custodial Services (Tasks and Frequency)

8.4 Attachment 4/ TE-4 Schedule A – Museum and Libraries

8.5 Attachment 5/ TE-5 Schedule B – All Other Buildings (68 Each)

8.6 Attachment 6/ TE-6 Schedule C – Buildings 101 and 5700

8.7 Attachment 7/ TE-7 Schedule D – CRC Buildings 4905, 1500,3900, 3901 and 5206 Annex

8.8 Attachment 8/ TE-8 Schedule E – Air Force Buildings 30133, 30137 and 30802. 44

8.9 Attachment 9/ TE-9 Schedule F – Post Office Building 9000

8.10 Attachment 10/TE-10 Schedule X – Buildings with classrooms (40 Each).

8.11 Attachment 11/TE-11 Facility Data

8.12 Attachment 12/TE-12 Installation Map(s). (Fort Novosel)

8.13 Attachment 1/TE- – Fort Novosel BID Chart

See attached

8.14 Attachment 2/TE-2 – Deliverables Schedule

8.15 Attachment 3/TE-3 – Enterprise Municipal Custodial Services Tasks and Frequency Performance Standards See attached

8.16 Attachment 4/TE-4 – Schedule A – Museums & Libraries

8.17 Attachment 5/TE-5 – Schedule B – All Other Buildings (68 Each) See attached

8.18 Attachment 6/ TE-6 Schedule C – Buildings 101 and 5700

8.19 Attachment 7/TE-7 – Schedule D – CRC Buildings 4905, 1500, 3900, 3901 and 5206 Annex See attached

Fort Novosel iv

8.20 Attachment 8/TE-8 – Schedule E – Air Force Buildings 30133, 30137 and 30802 45 See attached

8.21 Attachment 9/TE-9 – Schedule F – Post Office Building 9000 See attached

8.22 Attachment 10/TE-10 – Schedule X – Buildings with Classrooms (40 Each) See attached

8.23 Attachment 11/TE-11 – Facility Data

8.24 Attachment 12/TE-12 – Installation Map(s). (Fort Novosel)

Fort Novosel 1

1.0 General.

This is a non-personal services contract to provide Custodial Services for the U.S. Army Garrison Fort Novosel, Alabama.

o The Government will not exercise any supervision or control over the contract service providers.

o The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

o Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

o The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to complete the requirements as outlined and defined in this PWS.

Period of Performance (PoP). The period of performance shall be for one (1) Year (12 months) that includes a one (1) month phase-in, and four (4) 12 month options, with the last option including a one (1) month phase-out.

1.1 Description of Services/Introduction.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform all custodial service tasks and frequencies as described and defined in this Performance Work Statement (PWS), Part 5 Specific Tasks and Part 8 Attachment/Technical Exhibits, TE-2 Municipal Custodial Services Tasks and Frequency Performance Standards.

1.2 Background.

Fort Novosel is located 94 miles southeast of Montgomery in an area known as the Wiregrass and consists of approximately 62,854 acres. The main post is located in Dale County. The remaining government-owned and leased acreage is located in Coffee, Dale, Henry, Pike, Holmes, Barbour, Covington, Crenshaw, Geneva and Houston counties. Fort Novosel is accessible by ground (Highway 12, Highway 27, Highway 84, Highway 85, Highway 134, Highway 231, Highway 248, Highway 249, Andrews Avenue and Novosel Blvd), and by air (Dothan Regional Airport).

Fort Novosel is located on gently rolling terrain with elevations averaging between 200 and 300 feet above mean sea level. Average monthly temperature ranges from 49 Fº to 81 Fº, with an overall average temperature of 66 Fº. The extreme temperatures range from an average low of 39 Fº in the winter to an average high of 90 Fº in the summer. The average annual precipitation is

52.6 inches. Hurricane season for Fort Novosel and the rest of the Gulf Coast lasts from June through November each year.

U.S Army Aviation Center of Excellence (USAACE) trains, educates, and develops agile and adaptive Army Aviation leaders, manages the Aviation Enterprise, and integrates aviation capabilities and requirements across the warfighting functions to enable commanders and Soldiers on the ground to fight and win.

Fort Novosel’s population consists of approximately 17,000 Military, government civilian, and Contractor personnel.

1.3 Objectives.

The Contractor shall ensure all work accomplished as fulfillment of this PWS meets all applicable Federal, State, and local laws, regulations, directives, and other requirements (LOR) (See

Definitions & Acronyms, 2.2 Acronyms --- Legal and Other Requirements) to include the documents in Part 6, Applicable Publications.

Attachment/Technical Exhibits identify which buildings/areas belong to each building type, the square footage of the building/areas to be cleaned, any special security considerations, and any constraints as to when during the day or week scheduled services can be performed.

Attachment/Technical Exhibit Listing TE-3, Municipal Custodial Services Tasks and Frequency Performance Standards, identifies tasks and frequencies for maximum standards for each type of building.

1.4 Scope.

The Contractor shall perform custodial services to the performance standards (task/frequency table) in this PWS in a manner that will maintain the condition and cleanliness of each covered facility and present a professional appearance.

o Services include:

o Scheduled Cleaning Services (for all covered facility types) IAW the PWS performance standards and technical exhibits.

As Ordered / Requested Task included (based on separate CLIN structure(required):

o Cleaning of windows located on exterior walls (ground floor and above).

o Special Event Support Cleaning.

Limited to Tasks required to maintain health and appearance of prominent areas (empty trash receptacles, pick-up litter, sweep / mop, vacuum, wipe down high touch hard surfaces, clean restrooms, etc.)

Services NOT included:

o Biohazard cleaning service for casualty/trauma, defecation, and bodily fluids decontamination at Medical Treatment Facilities (MTFs) and other facilities performed by installation assets (hazardous material response team, garrison staff, or mission personnel) IAW MEDCOM Reg. 40-35, Management of Regulated Medical Waste, para 16 (2017) o Toilet overflow, mold cleaning, flood cleaning within a covered facility resulting from inclement weather, or waterline break in the building serviced by a separate water cleanup and restoration contract with expertly trained staff.

o Cleaning and disinfecting buildings and areas previously occupied by ’pandemic’ positive personnel. (Note: This type of cleaning and disinfecting will be performed by installation assets IAW Army Public Health Command (APHC) Technical Information Paper (TIP) No. 98-105-0421 and TIP No. 98- 120-0620).

Total square footage under this contract is expected to change throughout the contract period as new facilities are added and other facilities are removed from the contract due to demolition/renovations or other situations.

o Total requirement may change by as much as +/- 10% over the life of the contract and at any given point in time due to changes in facility usage.

o Quantities of floor coverings are expected to change throughout the contract period. Vinyl Composition Tile (VCT) may be changed to carpet. Carpet may change to VCT, ETC.

1.5 Traffic Flow.

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while conducting custodial service tasks.

1.6 Restoration of Real Property Damage.

Any damage to Government Real Property by the Contractor’s operations shall be restored to the original state at no additional cost to the Government (e.g. structural damage, damage to landscape or fencing, et al).

1.7 General Information.

1.7.1 Locations to Receive Custodial Service

The work to be performed under this contract will be performed at 111 facilities on Fort Novosel and associated basefields and stagefields.

The Contractor shall provide the KO a schedule no later than (10) workdays prior to commencing work.

Schedule shall outline tasks to be performed by specific building and identify the timeline for the task to be accomplished.

The KO will provide the Contractor with requirements to make changes to the schedule as they occur.

A list of Fort Novosel buildings to be cleaned is located in Part 8, Attachment/Technical Exhibits Listing, TE 4 to 11.

1.7.2 Schedule of Services Work Log.

The Contractor shall keep a detailed log of work accomplished in each building receiving custodial services IAW performance standards.

o The log shall include relevant custodial cleaning task practices and the dates custodial cleaning task is completed.

o The Contractor shall submit this log to the COR not later than the 5th day of each month (Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverable Schedule, Deliverable, 1).

o The contractor shall keep a detailed log of work accomplished in each restroom receiving custodial work.

o The log shall include custodial practices and the dates of service after completed. Such log shall be posted on inside door indicating dates/times of service. (Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverable Schedule, Deliverable, 2)

1.7.3 Recognized Holidays.

The Contractor shall submit to the COR an alternate schedule for those buildings that will be affected by federally observed holidays not later than ten (10) workdays prior to the holiday. The schedule shall include dates for make-up of all buildings affected by the holiday.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.7.4 Hours of Operation.

Normal hours of operation are between the hours of 0730 hours and 1700 hours, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

o The Contractor shall coordinate with Building Managers or the KO if no Building Manager is available to establish a schedule to conduct business if services are required outside of normal hours of operation.

o This schedule or any schedule changes shall be documented in an MFR and approved by the COR.

o The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when Government facilities are not closed for the above reasons.

1.7.4.1 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

1.7.4.2 Days of No Scheduled Activities (DONSA).

The installation has historically granted military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal holidays above. DONSA are not considered a day of excused absence for the Government civilian work force or Contractor employees. If a DONSA affects scheduled contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the DONSA. However, announced DONSA or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e. training facility and area maintenance and supply inventories). The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facilities during those times.

1.7.4.3 Emergency Delays and Support.

o If the Contractor determines unsafe weather conditions or work environment is cause for an interruption of services, the Contractor shall notify the KO and his/her designated representative, the COR/ACOR, two (2) hours prior to curtailing operations (Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverable Schedule, Deliverable, 3) o The Contractor shall obtain KO approval to resume operations.

o The Contractor shall coordinate with the DPW designated representative(s), the COR/ACOR, once guidance has been provided by the KO in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire, or other emergency situations.

1.7.4.4 Unforeseen Buildings Closures.

When an unforeseen building closure occurs on a regularly scheduled day of work (i.e., severe weather, training holiday, day of mourning, etc.).

o The Contractor shall reschedule the service on any day satisfactory to the customer and minimizes impact on the Contractor’s normal work schedule.

1.7.5 Place of Performance.

The work to be performed under this requirement will be performed throughout the entire area occupied by Fort Novosel and at any pertinent locations in and around Fort Novosel.

A map of Fort Novosel area is in Part 8, Attachment/Technical Exhibit Listing, TE 11.

The Contractor shall provide the COR a schedule no later than (10) workdays prior to commencing work. (Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverable Schedule, Deliverable, 4)

Schedule shall outline tasks to be performed by specific building and identify the timeline for the task to be accomplished.

1.7.6 Type of Contract.

The government will award a FIRM FIXED PRICE (FFP) type of contract with some “As Required” CLINs (See Frequency Table located in Part 8, Attachment/Technical Exhibit Listing, TE-3 Enterprise Municipal Custodial Services Tasks and Frequency Performance Standards).

Task orders for the “as required” line items will be issued as needed.

1.7.7 Security Requirements.

1.7.7.1 Access and General Protection/Security Policy and Procedures.

Contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (i.e., FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.7.2 Contractors Requiring Common Access Card (CAC).

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) or higher investigation, or their equivalents, in accordance with Army Directive 2014-

05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled T1 at the Office of Personnel Management. The minimum required investigation is determined by contract requirements.

1.7.7.3 Contractors that do not require CAC.

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC- III) and Terrorist Screening Database (TSDB), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative).

1.7.7.4 Physical Security.

At the close of each work period, the contractor shall ensure government facilities, equipment, and materials are secured.

1.7.7.5 Antiterrorism, OPSEC, and Information Security.

In the event of a National Defense Emergency affecting Fort Novosel, the Fort Novosel POC will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and Fort Novosel POC that National Defense Emergency conditions are no longer in effect.

1.7.7.6 Anti-Terrorism (AT) Level I Training.

Per AR 525-13 Antiterrorism, all contractor employees, to include subcontractor employees, with access to a government information system or requiring entry into controlled access areas shall complete AT Level I awareness training within 30 calendar days after employment start date and annually thereafter, if applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the Contract Office Representative (COR) or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training. Contract employees with network access must complete the training available at the following website: https://jko.jten.mil (Course JS-US0007). For employees without network access, a stand-alone version is available at the following URL:

https://jko.jten.mil/courses/AT-level1/launch.html. (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 5).

o If access to a computer is not available, the Government will provide AT Level I training to Contractor employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days either online or as provided by the Government. The Contractor must present the training certificate to the KO or designated Government representative/COR within 30 calendar days (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 5).

1.7.7.7 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Installation Anti-Terrorism Officer (ATO)) to all its’ employees and associated subcontractors.

This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to Fort Novosel, Military Police and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 6).

1.7.7.8 3 Rs (Recognize, Retreat, Report) Explosives Safety Training

All Contractor employees, to include subcontractor employees, performing on-site work shall take the 3Rs Safety Training. Training must be completed by on-site personnel prior to the commencement of on-site work. The 20 minute 3Rs Safety Training is available at the following website: https://www.denix.osd.mil/uxo/3rs-training/index.html. Certificates of completion are valid for 1 year and training must be updated annually during the on-site performance of work.

Completed certificates shall be maintained by the Contractor and made available to the Contracting Officer Representative (COR) if requested. (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 40).

1.7.7.9 Local Health Protection Conditions

Contractor will comply with all national and DoD policies with regard to health protection issues including pandemic outbreaks. Local Health Protection Conditions (HPCON) change based on risk levels in the surrounding area Fort Novosel and in cooperation with local, state and national guidance. The Contractor shall comply with installation and higher headquarters policies aimed at mitigating the spread of dangerous communicable diseases.

1.7.7.10 Key Control.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. The Contractor shall safeguard all government equipment, information and property provided for Contractor use.

o No keys issued to the Contractor by the Government shall be duplicated.

o The Contractor shall develop procedures covering key control that shall be included in the QCP.

o Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

o The Contractor shall establish and maintain a security checklist for those buildings that the Contractor has been issued a key and/or where the Contractor has access to lock combinations.

o A draft checklist shall be provided to the COR for approval not later than the post award meeting (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 7).

o The Contractor shall provide completed checklists to the COR not later than 0800, the following workday after services have been performed in buildings that the contractor has been issued keys for access. See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 8). The checklist shall include, at a minimum, the date of service, building number, departure time, utilities checked (lights and water turned off), windows, and doors secured, janitor’s closet secured, name(s) of the personnel left in the building after cleaning, and key inventory performed for Government-furnished keys.

1.7.7.10.1 Lost or Duplicated Keys.

o The Contractor shall immediately report any occurrences of lost keys/key cards to the KO in the event keys, other than master keys are lost or duplicated.

o In the event a key is lost, the Contractor shall, upon direction of the KO, have the Government re-key or replace the affected lock or locks.

o When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

o In the event a master key is lost, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.7.7.10.2 Prohibited use of Government provided keys or key cards.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees.

o No keys issued to the Contractor by the Government shall be duplicated.

o The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.7.7.10.3 Lock Combinations.

The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

o Whenever the contractor personnel who having access to the combination(s), no longer have a need to know such combination(s), the Contractor shall immediately notify the COR as soon as they become aware of the situation.

o These procedures shall be included in the Contractor’s Quality Control Plan.

1.7.8 Post Award Conference/Periodic Progress Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office, as agreed upon and stated in the contract award document.

The KO and Contracting Officer’s Representative shall meet periodically with the contractor to review the contractor’s performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor’s performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues.

o When the KO, COR and DPW management meets with the Contractor to review the Contractor's performance, written minutes of meetings shall be recorded by the Government and signed by the Requirements Authority (RA) and the KO.

o The written minutes will be distributed within five (5) business days after the meeting.

o If any party does not concur with any portion of the minutes, the non-concurrence shall be provided in writing to the KO/COR within two (2) workdays following receipt of the minutes.

o Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

1.7.9 Government Roles and Responsibilities.

1.7.9.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

o In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

o All contract administration will be affected by the KO.

o Communications pertaining to contractual administrative matters shall be addressed to the KO.

o No changes in or deviations from the terms and conditions shall be affected without a written modification to the contract, executed by the KO authorizing such changes.

o The KO will approve all Deliverables and plans required in this PWS.

1.7.9.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement.

o Additional Government personnel may be designated to assist in contract oversight IAW AR 70-13 Management and Oversight of Service Acquisitions.

o Other surveillance personnel may be designated as COR and shall be trained and appointed IAW DoDI 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification.

o The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems.

o The COR will perform IAW the responsibilities and duties identified in the appointment letter.

1.7.9.2.1 COR Authority.

A letter of designation will be issued to the COR by the KO.

o A copy of the letter will be sent to the Contractor.

o The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates.

o The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

1.7.9.2.2 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration.

o The COR or designated Government representative is authorized to perform the following functions:

o Assure the Contractor performs the technical requirements of the contract.

o Perform inspections necessary in connection with contract performance.

o Maintain written and oral communications with the Contractor concerning technical aspects of the contract.

o Issue written interpretations of technical requirements.

o Monitor, document, and report Contractor's performance and notify both the

KO and Contractor of any deficiencies.

o Coordinate availability of Government-Furnished Property and provides direction or assistance for site entry requests of Contractor personnel.

o Ensure all mishaps are reported to the Garrison Safety Office (GSO) within 2 hours of occurrence.

o Ensure the contractor reports any mishap to contractor personnel resulting in death or serious injury involving loss of life, limb, or sight utilizing U.S. Army Corps of Engineers (USACE) Mishap Notification and Investigation Form 3394.

o Ensure contractors are informed of any possible hazardous materials or locations to which their employees may be exposed while working on the installation such as potential permit required confined spaces.

1.7.10 Specific Contractor Requirements, Roles and Responsibilities.

1.7.10.1 U.S. Residency.

All CONUS Contractor employees shall be legal U.S. residents.

o The Contractor shall immediately remove any employee that is not a legal U.S. resident.

o The Contractor personnel shall be able to communicate clearly in the English language.

1.7.10.2 Contractor Hiring Restrictions.

The Contractor shall not hire or subcontract with off-duty or former Government employees whose employment would result in a conflict of interest as defined in DOD 5500.7-R Joint Ethics Regulation 30 August 1993, to include change dated 17 November 2011.

1.7.10.3 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees.

The Contractor shall ensure each employee has a clearly readable picture identification badge.

The badge shall be made of a durable material or plastic, and shall include, as a minimum, the employee’s name and current/recent picture, badge number, and Contractor’s name.

These ID badges shall be consecutively numbered and made accountable by the Contractor.

The Contractor shall ensure that contract personnel always wear the badge in plain view when performing work under this contract.

The Contractor shall provide a list of employee names with associated badge numbers to the Contracting Officer and COR at the post award meeting and shall update list within 5 workdays as changes occur (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 9).

The installation may also require a government issued badge and/or gate pass.

The Contractor shall ensure all correspondence and reports produced are marked as

Contractor products or that Contractor participation is disclosed.

o All contract personnel attending meetings and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

o Contractor personnel shall wear Contractor-furnished employee identification badges while physically in the buildings.

o Each badge shall include, at a minimum, the company name, employee name, photograph, Contract title, Contract number, and expiration date of the badge.

o The badges shall be worn outside of clothing on the chest area.

o Contractor owned/leased vehicles and trailers shall be clearly identified.

1.7.10.4 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

o The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

o The contractor shall ensure that personnel present a neat and professional appearance.

o Contractor’s personnel shall remain fully clothed at all times, while performing under this contract. This includes shirts with sleeves (short or long), long pants, and shoes.

o At all times during contract performance personnel shall wear as outer wear a shirt or vest with the company logo and name.

o Offensive pictures, sayings, tank tops, tee shirts, and spandex or similar fabric worn as outerwear are strictly prohibited.

o The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner.

o The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

o The Contractor shall ensure employee conduct complies with 41 USC §423, Procurement Integrity.

The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

o The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

1.7.10.5 Contractor Key Personnel.

Contractor shall provide a resume of key personnel listed below, who will be designated in writing, to the KO within one week of the contract award See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 10).

These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

1.7.10.5.1 Project Manager (PM) and Alternate Project Manage (APM).

The Contractor shall provide a PM who is responsible for the performance of the work.

o The PM shall have four (4) years of experience in custodial services management, and scheduling workflow, with a contract similar in scope and breadth to this solicitation.

The Contractor shall provide a Project Manager who shall be responsible for the performance of the work.

The name of this person and an alternate, who shall act for the contractor when the Project Manager is absent, shall be designated in writing to the contracting officer. See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 11).

The Project Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

The Project Manager or alternate shall be available between the hours of 0730 hours and 1700 hours, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons.

The Contractor shall provide local phone numbers for normal duty hours and after-hours to the KO and the COR for the Project Manager and alternate(s) at contract start date and within 5 work days as changes occur (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment /2TE-2 Deliverables Schedule, Deliverable, 12).

1.7.10.5.2 Quality Control Manager (QCM).

The Contractor shall designate a full time QCM who shall be physically present on site during normal duty hours. This individual shall be responsible for the overall management and coordination of the Contractor’s quality control plan described in paragraph 1.7.10.7 and 1.7.10.7.1.

The Quality Control Manager shall have no other duties or responsibilities.

o As a minimum, the QCM shall have at least two (2) years of documented relative custodial services experience and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan.

The Contractor shall provide the KO and COR a local telephone number at which the Quality Control Manger, or his representative, may be contacted during normal working hours occur (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 13).

o The Contractor shall provide the COR a copy of the Quality Control Manager’s monthly inspection schedule, no later than three (5) working days prior to the inspection month (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment /2TE2- Deliverables Schedule, Deliverable, 14).

o A copy of all daily completed inspection findings shall be provided to the COR no later than 0800 following the date of performance ((See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 15).

1.7.10.5.3 Quality Control Inspectors (QCI).

The Contractor shall designate QCI personnel sufficient to monitor Contract work to assure compliance with Government requirements.

o Depending on the size of the contract, the QCM may also serve as the QCI.

1.7.10.6 Phase In /Phase Out Period.

The Contractor shall prepare and submit (within ten (10) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 16).

o The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

o During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS.

o The Contractor shall commence all operations required by this PWS by the end of the phase in period.

o On the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

o During the ten (10) business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract.

o The Contractor shall fully cooperate with the successor Contractor during Phase Out and the Government so as not to interfere with future work or duties.

1.7.10.7 Quality Control

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS.

The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Quality Control Plan (QCP) must be forwarded to and accepted by the KO.

The contractor’s quality control program is the means by which he/she assures himself/herself that his/her work complies with the requirement of the contract.

A draft copy of the Contractor’s Quality Control Plan shall be provided to the KO not later than the post award meeting (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 17).

A final copy shall be provided to the KO and COR by the contract start date. (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 18).

After acceptance of the quality control plan (QCP) the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system five

(5) days prior to the changes being effective (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 19).

1.7.10.7.1 The Quality Control Plan (QCP) shall include but is not limited to the following:

The name of the Quality Control Manager An inspection system covering all the services listed in the Performance Requirements

Summary.

The inspection plan shall specify the areas to be inspected on both a scheduled or unscheduled basis, and the individual (position) who will perform the inspection.

The method for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

On site record of all inspections conducted by the Contractor and necessary action taken.

This document shall be made available to the KO and/or COR during the term of the contract.

1.7.10.8 Emergency Services.

1.7.10.8.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any incident requiring immediate emergency medical treatment.

o The Government may provide 911 emergency support ambulance.

o Placing a call to 911 on Fort Novosel often results in the call being routed to local community 911s. Ask the operator to transfer the call to Fort Novosel.

o If injuries incurred while an employee is performing work under this contract, the contractor shall verbally notify the KO/COR no later than (NLT) thirty (30) minutes after an emergency medical event, followed by a documented summary of events.

o The contractor shall utilize U.S. Army Corps of Engineers (USACE) Mishap Notification and Investigation Form 3394 to document all serious injuries (See Part 8, Attachment/Technical Exhibit Listing, paragraph 8.2, Attachment 2/TE-2 Deliverables Schedule, Deliverable, 20).

o The Contractor shall be responsible for reimbursement of any cost of provided emergency medical treatment services provided to Contractor personnel.

o Reimbursement shall be paid to the U.S. Treasury.

1.7.10.9 Accident Reporting.

o The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact.

o The Contractor shall provide a…