Technical Exhibit 3-5 Site Hours Locations Staffing Performance FTEs_Master copy 02JUN26.xlsx

This is a Technical Exhibit detailing facility sites, hours of operations, staffing levels, and performance metrics for USARC DEERS Support Services across 33 Army Reserve Identification Card Office locations. The exhibit specifies the geographic distribution of work sites spanning CONUS and OCONUS locations (including Hawaii, Puerto Rico, American Samoa, and Saipan), with operating hours ranging from 0600-1800 Monday through Friday depending on location. Total staffing requirements comprise 40 full-time equivalents (FTEs): one Site Manager/Program Manager position at Fort Bragg, NC (USARC HQ) designated as the Location of Program Manager; one Alternate Program Manager at Fort Knox, KY (APO) designated as Location of Regional Manager; and 38 Verifying Official/CAC Operator positions distributed across the remaining 31 sites as Personnel Assistant (Employment) II positions. Each location is assigned between 0.5 and 2 FTEs with corresponding workstation requirements.

The exhibit establishes minimum productive hours (MPH) performance standards assessed monthly at 90 percent of total available hours per FTE (ranging from 69.5 to 278 hours monthly depending on staffing levels), with exemptions granted for government closures and holidays. Labor categories are classified as full-time exempt for management positions and full-time non-exempt for operational positions, with annual base period hours standardized at 1,920 hours per position. All personnel are required to obtain National Agency Check with Inquiries (NACI) Tier 1 investigations and maintain Common Access Cards. Total site visit travel costs are capped at $25,000 across the contract performance period. The contract base year runs August 6, 2026 through July 5, 2027, preceded by a 30-day phase-in period (July 6 – August 5, 2026), with two one-year option periods available. This is a firm fixed-price contract awarded as a 100 percent Service-Disabled Veteran-Owned Small Business set-aside with NAICS code 561110 and $12.5 million small business size standard.