Technical Exhibit 3-5 Site Hours Locations Staffing Performance FTEs_NEW_07MAY26 (1).xlsx

This is a Technical Exhibit detailing facility sites, hours of operations, staffing requirements, and performance metrics for USARC DEERS Support Services.

The exhibit specifies 40 ID Card Facility locations across CONUS and OCONUS, including sites in Alabama, American Samoa, California, Colorado, Florida, Georgia, Hawaii, Illinois, Kentucky, Massachusetts, Michigan, Mississippi, New Hampshire, New York, Pennsylvania, Puerto Rico, South Carolina, Texas, Utah, Virginia, and Washington. Operating hours vary by location, ranging from 0600 to 1800, with most facilities operating Monday through Friday. Total staffing requirement is 40 Full-Time Equivalent (FTE) positions with a combined base period workload of 76,800 hours. The staffing structure includes two full-time exempt Site Manager/Program Manager positions based at Fort Bragg, NC, and 38 full-time exempt Verifying Official/CAC Operator positions allocated across the 40 facilities. Positions are classified as Personnel Assistant (Employment) II under wage determination, with FTE allocations ranging from 0.5 to 2.0 per location. Each full-time position equates to 1,920 annual hours. The exhibit serves as the basis for resource planning and performance accountability for the base period of 06 August 2026 through 05 July 2027, supporting Common Access Card issuance, eligibility verification, and DEERS database input operations across all designated Army Reserve facilities.