TE-1 PRS Pest Control (Amendment 1).pdf

PDF 172 KB Posted

Attached to
Fort Polk General Pest Control Services
Solicitation number
W911RX-26-Q-A001
Issued by

About this file

This document is a Performance Requirements Summary (Technical Exhibit 1) establishing service standards and quality metrics for a federal pest management contract. The exhibit details 27 distinct performance requirements with corresponding acceptable quality levels, surveillance methods, and CPARS assessment incentives.

Core services encompass integrated pest management including elimination of arthropods, cockroaches, ants, rodents, flies, mosquitoes, fire ants, and termites, with pest elimination timelines ranging from one visit for general insects to 30 calendar days for cockroaches and rodents, followed by 30-day pest-free periods. Additional services include animal control and carcass disposal, bird control, fly control, and mosquito fogging and monitoring. Response time requirements vary by service type: emergency calls during duty hours require 1-hour response (4 hours during non-duty hours), routine services require 2-calendar-day completion, and emergency service completion requires 4 consecutive hours to alleviate emergencies and 48 consecutive hours for complete work. Quality standards specify zero deviation tolerance for quality control plans, endangered species protection, pesticide contamination prevention, equipment safety, and environmental protection, while most operational services permit 1-2% deviation rates. The contractor must maintain a quality control program with systematic facility inspections, emergency response systems, continuous pest prevention protocols, ULV equipment calibration every 50 hours, secure pesticide storage and labeling, and proper disposal of pesticide waste at off-site federally approved facilities. Surveillance methods include 100% inspection, periodic surveillance, random sampling, and validated customer complaint monitoring, with complaint thresholds ranging from one valid complaint per month to two per quarter depending on service category.

View the file

Other files

Show all 14

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

PERFORMANCE REQUIREMENTS SUMMARY

TECHNICAL EXHIBIT 1

Technical Exhibit List:

Technical Exhibits:

TECHNICAL EXHIBIT #1

PERFORMANCE

REQUIREMENT SUMMARY

Required

Services (Tasks)

Performance Standard Acceptable

Quality Level

(This is the maximum error rate. It could possibly be "Zero deviation from standard")

Method of

Surveillance

Incentive (Positive and/or

Negative) (Impact on

Contractor

Payments)

1. Quality Contractor shall develop 0% Deviation from 100 Percent Positive or Negative CPARS Assessment

Control Plan and maintain a quality performance standards

Inspection

IAW PWS Para control program to

1.6. ensure systematic inspection of facilities, grounds for pests, a customer service call/ emergency response system for pest removal, and continuous pest prevention.

2. Integrated

Pest

Management

Control

Program AW

PWS

Para(s) 1.1.1, 5.1.

Elimination of arthropods, other insects, other than cockroaches and ants, shall be established in one visit.

Cockroaches, ants' elimination shall be established within 30 calendar days. Building, or area shall remain free of any infestation for at least an additional 30 calendar days.

Rodent infestations shall be eliminated within 30 calendar day service period. Building, or area shall remain rodent free for at least an additional 30 calendar days.

Fly Control Outdoors.

No more than ten (10) adult filth flies on a standard fly grid left for one minute adjacent to a breeding or resting site for fly control outdoors.

No fly activity after reopening following

ULV or other treatment

Fly Control inside buildings.

Contractor shall provide residual insecticide for the control or prevention of food or fabric infesting pests, no visible pest activity up to 72 hours after treatment. The contractor shall provide

IMP IAW and applicable federal, state and laws and regulations and Army

Pollution Program.

2% Deviation from performance standards

No more than two valid customer complaint per report month.

Periodic

Surveillance

Validated

Customer

Complaint received by

COR.

Positive or Negative CPARS Assessment

3. Endangered

Species Pest

Control

Activities IAW

WS Para 5.2.

Pest control shall be accomplished that assures maximum protection of endangered species and environmental quality

IAW:

PL 91-190, the

National

Environmental Policy

Act; PL 93-205, the

Endangered Species

Act of 1973; Executive

Order (EO) 11643, Environmental

Safeguards, 8 Feb 72;

and EO 12088, Federal Compliance with Pollution

Control Standards, 13

Oct 78.

0% Deviation from performance standards

100 Percent

Inspection Positive or Negative CPARS Assessment

No more than one valid customer complaint per quarter

Validated

Customer

Complaint received by COR

4. Emergency

Response Times

IAW

PWS Para

1.6.4.1, 5.2.4, 5.2.5.1, 5.2.6, 5.2.6.1, 5.3 &

5.3.5

Contractor shall visit facility, make reasonable application and provide instructions within the times stated as follows:

7:30 a.m. to 4:00 p.m.

1 Hour -

(Monday through Friday)

1% Deviation from

No more than one valid month

Complaint received by COR

4:00 p.m. to 7:30 a.m.

2 Consecutive

Hours (Monday through Friday)

Saturday & Sunday

2 Consecutive

Hours

(7:30 a.m. Saturday to 7:30a.m. Monday)

Holidays - 2 Consecutive Hours

5. Routine

Response &

Completion

Times IAW

WS Para

5.2.4, 5.2.4.2 &

5.2.5.2, 5.2.5.3,

5.3 & 5.3.5

Contractor shall visit facility, make reasonable application and provide within 2 calendar days.

quarter

Random

Sampling

Complaint received by

6. Emergency

Service Order

Completion imes IAW

IWS Para

1.6.4.1, 5.2.4, 5.2.5.1, 5.2.6, 5.2.6.1, 5.3 &

5.3.5.

Contractor shall complete service order after initial response with the prescribed indicated below or authorized by the

Contracting Officer:

Alleviate Emergency- 4

Consecutive Hours

Complete Work- 48

Consecutive Hours

1 % Deviation from quarter

Periodic

Surveillance

Validated

Customer

Complaint received by

COR.

Positive or Negative CPARS Assessment

7. Routine

Termites Service Order

Completion

Time IAW PWS para

5.2.4, 5.2.4.2 &

5.2.5.2, 5.2.5.3, 5.3 &

5.3.5

Contractor shall complete service order in 10 working days.

quarter.

Complaint received by

COR.

Positive or Negative CPARS Assessment

8. Emergency

Calls &

Response

Times AW

PWS Para

5.2.4.1

Contractor shall respond within four (4) hours of notification from the

DPW, ENRMD during non-duty hours and within one (1) hour during normal duty hours.

quarter

Periodic

Surveillance

Validated

Customer

Complaint received by

9. Service

Order (SO) procedures IAW

WS Para

5.3.1, 5.7 & 5.9.

Contractor shall pick up

SO requests twice daily once no later than 8:00 a.m. and again at 12:30 p.m. from DPW, ENRMD Installation

Pest Management

Office.

Furnish the Installation

Pest Management

Coordinator with a copy of pesticides used the next following work day.

quarter

Surveillance.

Complaint received by

COR.

Positive or Negative CPARS Assessment

10. Adult

Mosquito

Control

IAW WS

Para

5.7.1.1 & 5.7.1.6

Contractor shall provide adult mosquito control services. Aerosol generator shall be capable of reliably generating an aerosol within the specified limits of the insecticide label and be periodically calibrated.

Treatments shall be initiated within 24 hours after receipt of a service order, weather permitting.

Treatments shall not be started or continued if wind is in excess of five

(5) miles per hour, if rain is falling, or if the temperature at ground level is warmer than the temperature six (6) feet above the ground.

Vehicles and equipment shall be in an operable condition and meet all federal, state and local safety requirements, and shall comply with EM

385-1-1 (Section 19), Safety and Health

Requirements Manual.

0 % Deviation from quarter.

Periodic

Surveillance

Or

100% Inspection

Complaint received by

11. Fly Control

IAW PWS

para(s) 5.7.1.2.

& 5.7.1.2.1 & 5.7.1.6.

Contractor shall provide non-chemical fly control services to control houseflies, blowflies, flesh flies, bottle flies, and related insects in and around food service areas, loading platforms, trash areas, transportable garbage containers, and other areas.

Upon approval DPW, ENRMD, ULV space treatments shall be used to control flying adult insect pests indoors and outdoors for heavy infestations.

month.

Complaint received by

Schedule and complete service orders IAW response time frames in contract.

12. Animal

Control and

Carcass

Disposal

IAW WS

Para(s)

5.7.1.3.

5.7.1.4, &

5.7.1.6

Contractor shall removal domestic, wild, feral animals from the installation.

Obtain required permits where applicable, use cage-type live traps or techniques that do not harm captured animals.

performance standards.

No more than two valid quarter.

Complaint

Live skunks shall be humanely disposed.

Dead skunks shall be disposed at a site determined by DPW, ENRMD All other animals shall be returned to the wild away from human habitation.

Contractor shall remove all dead or dying animals installation and dispose of at the Post

Veterinary Clinic.

Contractor shall obtain signature from and leave a copy of the work order ticket at the Veterinary

Clinic. All carcasses shall be placed and transported in securely tied, heavy duty (1.4 mil thickness or greater) bags.

Carcasses located in an inaccessible area contractor shall apply an effective deodorizer.

Contractor shall report findings of unreported pests in the area being worked to DPW, ENRMD.

Schedule and complete service orders in IAW response time frames in contract.

13 Bird

Control

IAW WS

Para

5.7.1.5, 5.7.1.5.1

& 5.7.1.6.

Contractor shall use the most environmentally sound mechanical and chemical control means to prevent, roosting, and loafing of birds.

Schedule and complete service orders in IAW response time frames in contract.

customer complaint quarter.

Complaint

14. Fire Ant

Control &

Areas re-

Treatment

IAW PWS Para

5.7.1.7 & 5.7.1.8.

Contractor shall provide fire ant control with use of baits (granules) with

Fipronil, or chemical of equal status active ingredient used in the normal treatment process.

quarter or fire ant control treatment.

Complaint

Contractor shall provide on specified areas of the

Installation Fire Ant baits granules application performed twice annually.

15.Terminate Contractor shall 2% Deviation from Periodic Positive or Negative CPARS Assessment

Control IAW accomplish Termite performance standards. Surveillance

WS Para Control using a

5.7.1.9. termiticide that binds tightly to the soil to create a protective termite treatment zone.

16. Cleanup

AW PWS Para.

5.8.2.

Work areas shall be cleaned after the work has been performed and, as a minimum at the end of each business day workday.

Cleaning shall include the removal of all smudges, grease, stains, dirt, drips, and refuse resulting from the contractor's work.

1% Deviation from performance standards

Periodic

17. Application

Safety IAW

IWS para.

5.9.2.1.

Contractor shall adhere to the safety procedures when treating the interior of buildings and conduct pest control actions that is safe for building occupants and other personnel that may be affected.

quarter.

Complaint

Volume (ULV) equipment shall be calibrated to assure proper flow rate and droplet size analysis of pesticide as required by the label. ULV equipment shall be calibrated prior to initiation of the contract and thereafter every 50 hours of use (or per manufacturer's recommendations), or when the machine is repaired.

Residual pesticide applications in food preparation and storage areas shall be IAW label directions.

18. Pesticide Contractor shall ensure 0 % Deviation from

Periodic Positive or Negative CPARS Assessment contamination food, water, or other Surveillance

IAW PWS Para substances subject to

5.9.2.1.3. ingestion by humans or pets are not contaminated by pesticides.

19. Pesticide

Application

Safety IAW

Para

5.9.2.1.4.

Contractor shall apply pesticides a manner to prevent toxic exposure of personnel, pets, wildlife, ornamental plants, wetlands, and any other non-target components of the environment.

pesticide application

Complaint

Contractor shall not apply pesticide applications outdoors if rain is forecasted within

24 hours, while runoff is occurring, nor within 50 feet of any wetland habitat or well that provides potable water.

20. Outdoor

Pesticide

Application

Safety IAW

Para

5.9.2.2.

Contractor shall ensure toxicants do not run off as surface flow or contaminate a ditch, culvert, drainage system or standing body of water.

pesticide application

Complaint

ULV application for adult mosquito control shall be conducted when insects are most active and the operation minimizes human exposure to pesticides.

21. Pesticide spill and cleanup

IAW WS

Para

5.9.2.2.2.

Contractor shall keep safety equipment and spill kit available to contain and initiate clean-up procedures

IAW the DPWE, Environmental Branch and notify the Fort Polk

Fire Department.

Adhere to instructions in

Joint Readiness Training

Center (JRTC) AND

Fort Polk 200-1 (13 June

2003), Environmental

Protection and

Enhancement contractor shall then decontaminate and clean up the pesticide spill.

Dispose of all spill residue and associated clean-up material IAW local laws.

Decontamination shall be accomplished IAW label and Material

Safety Data Sheets

(MSDS) pertaining to specific pesticides

0% Deviation from customer complaint.

Periodic

Surveillance

Complaint received by

COR.

Positive or Negative CPARS Assessment

22.

Rodenticide s Application

Safety

IAW Para

5.9.2.2.3.

Contractor shall place

Rodenticides in "secure, tamper-proof covered bait stations except when placed in areas inaccessible to pets or humans.

Outdoor bait stations shall contain only bait blocks, secured off the floor of the trap.

quarter.

Periodic

Surveillance

Complaint received by

23. Pesticide

Waste &

Empty

Containers

& Pesticide

Security

IAW WS

Para (s)

5.9.3. & 5.9.4.

& 5.9.5

Contractor shall remove unused pesticide waste shall be removed and disposed outside of Fort

Polk. Empty pesticide containers shall be disposed by the contractor IAW AR

200-1.

quarter.

Complaint

Secure all pesticides and dispersal equipment shall be secured in a locked vehicle, or under the immediate and direct control of the contractor at all times while on the post.

All pesticide and dispersal equipment including bait stations and trays shall be clearly and plainly marked with

"DANGER -

PESTICIDES" or as required by applicable regulations, and shall include the name and concentration of the pesticide.

24.

Environmental

Protection IAW

Para(s)

5.9 thru 5.11, 5.14

Contractor shall immediately notify the COR of the release of any pesticide or any other substance that is not in accordance with

EPA approved Label directions.

Contractor shall thoroughly clean up any pesticides or any other substances applied or otherwise released that are not in accordance with EPA

Label directions. This includes spills, fires, excessive applications and dumping.

0% Deviation from performance standards 100% Inspection Positive or Negative CPARS Assessment

Contractor shall properly dispose of all wastes and empty material containers generated in performance of this contract at a State or

Federally approved disposal site located off Fort Polk.

25. Equipment Contractor equipment 0% Deviation from Periodic Positive or Negative CPARS Assessment

Safety IAW shall be intact, free of performance standards Inspection or

Para leaks and maintained at Surveillance

5.11.2. 98% operational readiness status at all times.

Compliant with OSHA, Safety and Health

Requirements, EM385-

1-1, Department of the

Army, Corps of

Engineers NIOSH -

Centers for Disease

Control and Prevention

26. Mosquito

Fogging

Contractor shall perform fogging services upon receipt of a valid service order for mosquito larvae during mosquito season based on the IPMP.

Complaint received by COR.

Positive or Negative CPARS Assessment

IAW PWS

Para

5.7.1.1.1

27. Mosquito

Monitoring

Contractor shall perform adult mosquito surveillance and treatment and control, as specified in the IPMP.

The Contractor shall inspect for adult mosquitos and treat as necessary upon receipt of valid service order. The

Contractor shall re-apply pesticides whenever critical levels are reached or mosquito-borne disease outbreaks are detected, based on guidance from COR.

IAW PWS

Para

5.7.1.1.2

File details come from the government source that posted it. Updated .