TE-1 PRS Pest Control.pdf
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- Attached to
- Fort Polk General Pest Control Services
- Solicitation number
- W911RX-26-Q-A001
About this file
This document is a Performance Requirements Summary (Technical Exhibit 1) that establishes 25 performance standards and metrics for integrated pest management services at a federal installation. The contractor must develop and maintain a comprehensive quality control plan covering systematic facility inspections, pest prevention, and customer service call/emergency response systems with zero deviation from standards and 100 percent inspection oversight.
The integrated pest management control program requires elimination of arthropods and insects in one visit; cockroaches and ants within 30 calendar days with 30 additional pest-free days; rodent infestations within 30 calendar days with 30 additional rodent-free days; and fly control meeting specific grid standards. Additional services include endangered species protection compliance, emergency response within 1-2 consecutive hours depending on time of day, routine response within 2 calendar days, emergency service order completion within 4 consecutive hours (alleviate emergency) or 48 hours (complete work), routine termite service completion within 10 working days, and twice-daily service order pickups. Specialized services encompass adult mosquito control, non-chemical fly control, animal control with humane disposal, bird control, fire ant control with baits applied twice annually, and termite control using soil-binding termiticides. The contractor must adhere to strict safety protocols including ULV equipment calibration every 50 hours, pesticide application safety preventing toxic exposure, outdoor application restrictions within 50 feet of wetlands or potable water wells, rodenticide placement in tamper-proof stations, spill kit availability with cleanup per environmental regulations, pesticide waste disposal off-site, and equipment maintenance at 98 percent operational readiness. All performance standards are monitored through periodic surveillance, random sampling, validated customer complaints, and CPARS assessments with positive or negative payment incentives tied to compliance. The acceptable quality level ranges from zero deviation for quality control and endangered species protection to 2 percent deviation for integrated pest management and bird control, with complaint thresholds ranging from one to two valid customer complaints per quarter, month, or application depending on the service category.
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PERFORMANCE REQUIREMENTS SUMMARY
TECHNICAL EXHIBIT 1
Technical Exhibit List:
Technical Exhibits:
TECHNICAL EXHIBIT #1
PERFORMANCE
REQUIREMENT SUMMARY
Required
Services (Tasks)
Performance Standard Acceptable
Quality Level
(This is the maximum error rate. It could possibly be "Zero deviation from standard")
Method of
Surveillance
Incentive (Positive and/or
Negative) (Impact on
Contractor
Payments)
1. Quality Contractor shall develop 0% Deviation from 100 Percent Positive or Negative CPARS Assessment
Control Plan and maintain a quality performance standards
Inspection
IAW PWS Para control program to
1.6. ensure systematic inspection of facilities, grounds for pests, a customer service call/ emergency response system for pest removal, and continuous pest prevention.
2. Integrated
Pest
Management
Control
Program AW
PWS
Para(s) 1.1.1, 5.1.
Elimination of arthropods, other insects, other than cockroaches and ants, shall be established in one visit.
Cockroaches, ants' elimination shall be established within 30 calendar days. Building, or area shall remain free of any infestation for at least an additional 30 calendar days.
Rodent infestations shall be eliminated within 30 calendar day service period. Building, or area shall remain rodent free for at least an additional 30 calendar days.
Fly Control Outdoors.
No more than ten (10) adult filth flies on a standard fly grid left for one minute adjacent to a breeding or resting site for fly control outdoors.
No fly activity after reopening following
ULV or other treatment
Fly Control inside buildings.
Contractor shall provide residual insecticide for the control or prevention of food or fabric infesting pests, no visible pest activity up to 72 hours after treatment. The contractor shall provide
IMP IAW and applicable federal, state and laws and regulations and Army
Pollution Program.
2% Deviation from performance standards
No more than two valid customer complaint per report month.
Periodic
Surveillance
Validated
Customer
Complaint received by
COR.
Positive or Negative CPARS Assessment
3. Endangered
Species Pest
Control
Activities IAW
WS Para 5.2.
Pest control shall be accomplished that assures maximum protection of endangered species and environmental quality
IAW:
PL 91-190, the
National
Environmental Policy
Act; PL 93-205, the
Endangered Species
Act of 1973; Executive
Order (EO) 11643, Environmental
Safeguards, 8 Feb 72;
and EO 12088, Federal Compliance with Pollution
Control Standards, 13
Oct 78.
0% Deviation from performance standards
100 Percent
Inspection Positive or Negative CPARS Assessment
No more than one valid customer complaint per quarter
Validated
Customer
Complaint received by COR
4. Emergency
Response Times
IAW
PWS Para
1.6.4.1, 5.2.4, 5.2.5.1, 5.2.6, 5.2.6.1, 5.3 &
5.3.5
Contractor shall visit facility, make reasonable application and provide instructions within the times stated as follows:
7:30 a.m. to 4:00 p.m.
1 Hour -
(Monday through Friday)
1% Deviation from
No more than one valid month
Complaint received by COR
4:00 p.m. to 7:30 a.m.
2 Consecutive
Hours (Monday through Friday)
Saturday & Sunday
2 Consecutive
Hours
(7:30 a.m. Saturday to 7:30a.m. Monday)
Holidays - 2 Consecutive Hours
5. Routine
Response &
Completion
Times IAW
WS Para
5.2.4, 5.2.4.2 &
5.2.5.2, 5.2.5.3,
5.3 & 5.3.5
Contractor shall visit facility, make reasonable application and provide within 2 calendar days.
quarter
Random
Sampling
Complaint received by
6. Emergency
Service Order
Completion imes IAW
IWS Para
1.6.4.1, 5.2.4, 5.2.5.1, 5.2.6, 5.2.6.1, 5.3 &
5.3.5.
Contractor shall complete service order after initial response with the prescribed indicated below or authorized by the
Contracting Officer:
Alleviate Emergency- 4
Consecutive Hours
Complete Work- 48
Consecutive Hours
1 % Deviation from quarter
Periodic
Surveillance
Validated
Customer
Complaint received by
COR.
Positive or Negative CPARS Assessment
7. Routine
Termites Service Order
Completion
Time IAW PWS para
5.2.4, 5.2.4.2 &
5.2.5.2, 5.2.5.3, 5.3 &
5.3.5
Contractor shall complete service order in 10 working days.
quarter.
Complaint received by
COR.
Positive or Negative CPARS Assessment
8. Emergency
Calls &
Response
Times AW
PWS Para
5.2.4.1
Contractor shall respond within four (4) hours of notification from the
DPW, ENRMD during non-duty hours and within one (1) hour during normal duty hours.
quarter
Periodic
Surveillance
Validated
Customer
Complaint received by
9. Service
Order (SO) procedures IAW
WS Para
5.3.1, 5.7 & 5.9.
Contractor shall pick up
SO requests twice daily once no later than 8:00 a.m. and again at 12:30 p.m. from DPW, ENRMD Installation
Pest Management
Office.
Furnish the Installation
Pest Management
Coordinator with a copy of pesticides used the next following work day.
quarter
Surveillance.
Complaint received by
COR.
Positive or Negative CPARS Assessment
10. Adult
Mosquito
Control
IAW WS
Para
5.7.1.1 & 5.7.1.6
Contractor shall provide adult mosquito control services. Aerosol generator shall be capable of reliably generating an aerosol within the specified limits of the insecticide label and be periodically calibrated.
Treatments shall be initiated within 24 hours after receipt of a service order, weather permitting.
Treatments shall not be started or continued if wind is in excess of five
(5) miles per hour, if rain is falling, or if the temperature at ground level is warmer than the temperature six (6) feet above the ground.
Vehicles and equipment shall be in an operable condition and meet all federal, state and local safety requirements, and shall comply with EM
385-1-1 (Section 19), Safety and Health
Requirements Manual.
0 % Deviation from quarter.
Periodic
Surveillance
Or
100% Inspection
Complaint received by
11. Fly Control
IAW PWS
para(s) 5.7.1.2.
& 5.7.1.2.1 & 5.7.1.6.
Contractor shall provide non-chemical fly control services to control houseflies, blowflies, flesh flies, bottle flies, and related insects in and around food service areas, loading platforms, trash areas, transportable garbage containers, and other areas.
Upon approval DPW, ENRMD, ULV space treatments shall be used to control flying adult insect pests indoors and outdoors for heavy infestations.
month.
Complaint received by
Schedule and complete service orders IAW response time frames in contract.
12. Animal
Control and
Carcass
Disposal
IAW WS
Para(s)
5.7.1.3.
5.7.1.4, &
5.7.1.6
Contractor shall removal domestic, wild, feral animals from the installation.
Obtain required permits where applicable, use cage-type live traps or techniques that do not harm captured animals.
performance standards.
No more than two valid quarter.
Complaint
Live skunks shall be humanely disposed.
Dead skunks shall be disposed at a site determined by DPW, ENRMD All other animals shall be returned to the wild away from human habitation.
Contractor shall remove all dead or dying animals installation and dispose of at the Post
Veterinary Clinic.
Contractor shall obtain signature from and leave a copy of the work order ticket at the Veterinary
Clinic. All carcasses shall be placed and transported in securely tied, heavy duty (1.4 mil thickness or greater) bags.
Carcasses located in an inaccessible area contractor shall apply an effective deodorizer.
Contractor shall report findings of unreported pests in the area being worked to DPW, ENRMD.
Schedule and complete service orders in IAW response time frames in contract.
13 Bird
Control
IAW WS
Para
5.7.1.5, 5.7.1.5.1
& 5.7.1.6.
Contractor shall use the most environmentally sound mechanical and chemical control means to prevent, roosting, and loafing of birds.
Schedule and complete service orders in IAW response time frames in contract.
customer complaint quarter.
Complaint
14. Fire Ant
Control &
Areas re-
Treatment
IAW PWS Para
5.7.1.7 & 5.7.1.8.
Contractor shall provide fire ant control with use of baits (granules) with
Fipronil, or chemical of equal status active ingredient used in the normal treatment process.
quarter or fire ant control treatment.
Complaint
Contractor shall provide on specified areas of the
Installation Fire Ant baits granules application performed twice annually.
15.Terminate Contractor shall 2% Deviation from Periodic Positive or Negative CPARS Assessment
Control IAW accomplish Termite performance standards. Surveillance
WS Para Control using a
5.7.1.9. termiticide that binds tightly to the soil to create a protective termite treatment zone.
16. Cleanup
AW PWS Para.
5.8.2.
Work areas shall be cleaned after the work has been performed and, as a minimum at the end of each business day workday.
Cleaning shall include the removal of all smudges, grease, stains, dirt, drips, and refuse resulting from the contractor's work.
1% Deviation from performance standards
Periodic
17. Application
Safety IAW
IWS para.
5.9.2.1.
Contractor shall adhere to the safety procedures when treating the interior of buildings and conduct pest control actions that is safe for building occupants and other personnel that may be affected.
quarter.
Complaint
Volume (ULV) equipment shall be calibrated to assure proper flow rate and droplet size analysis of pesticide as required by the label. ULV equipment shall be calibrated prior to initiation of the contract and thereafter every 50 hours of use (or per manufacturer's recommendations), or when the machine is repaired.
Residual pesticide applications in food preparation and storage areas shall be IAW label directions.
18. Pesticide Contractor shall ensure 0 % Deviation from
Periodic Positive or Negative CPARS Assessment contamination food, water, or other Surveillance
IAW PWS Para substances subject to
5.9.2.1.3. ingestion by humans or pets are not contaminated by pesticides.
19. Pesticide
Application
Safety IAW
Para
5.9.2.1.4.
Contractor shall apply pesticides a manner to prevent toxic exposure of personnel, pets, wildlife, ornamental plants, wetlands, and any other non-target components of the environment.
pesticide application
Complaint
Contractor shall not apply pesticide applications outdoors if rain is forecasted within
24 hours, while runoff is occurring, nor within 50 feet of any wetland habitat or well that provides potable water.
20. Outdoor
Pesticide
Application
Safety IAW
Para
5.9.2.2.
Contractor shall ensure toxicants do not run off as surface flow or contaminate a ditch, culvert, drainage system or standing body of water.
pesticide application
Complaint
ULV application for adult mosquito control shall be conducted when insects are most active and the operation minimizes human exposure to pesticides.
21. Pesticide spill and cleanup
IAW WS
Para
5.9.2.2.2.
Contractor shall keep safety equipment and spill kit available to contain and initiate clean-up procedures
IAW the DPWE, Environmental Branch and notify the Fort Polk
Fire Department.
Adhere to instructions in
Joint Readiness Training
Center (JRTC) AND
Fort Polk 200-1 (13 June
2003), Environmental
Protection and
Enhancement contractor shall then decontaminate and clean up the pesticide spill.
Dispose of all spill residue and associated clean-up material IAW local laws.
Decontamination shall be accomplished IAW label and Material
Safety Data Sheets
(MSDS) pertaining to specific pesticides
0% Deviation from customer complaint.
Periodic
Surveillance
Complaint received by
COR.
Positive or Negative CPARS Assessment
22.
Rodenticide s Application
Safety
IAW Para
5.9.2.2.3.
Contractor shall place
Rodenticides in "secure, tamper-proof covered bait stations except when placed in areas inaccessible to pets or humans.
Outdoor bait stations shall contain only bait blocks, secured off the floor of the trap.
quarter.
Periodic
Surveillance
Complaint received by
23. Pesticide
Waste &
Empty
Containers
& Pesticide
Security
IAW WS
Para (s)
5.9.3. & 5.9.4.
& 5.9.5
Contractor shall remove unused pesticide waste shall be removed and disposed outside of Fort
Polk. Empty pesticide containers shall be disposed by the contractor IAW AR
200-1.
quarter.
Complaint
Secure all pesticides and dispersal equipment shall be secured in a locked vehicle, or under the immediate and direct control of the contractor at all times while on the post.
All pesticide and dispersal equipment including bait stations and trays shall be clearly and plainly marked with
"DANGER -
PESTICIDES" or as required by applicable regulations, and shall include the name and concentration of the pesticide.
24.
Environmental
Protection IAW
Para(s)
5.9 thru 5.11, 5.14
Contractor shall immediately notify the COR of the release of any pesticide or any other substance that is not in accordance with
EPA approved Label directions.
Contractor shall thoroughly clean up any pesticides or any other substances applied or otherwise released that are not in accordance with EPA
Label directions. This includes spills, fires, excessive applications and dumping.
0% Deviation from
100% Inspection Positive or Negative CPARS Assessment
Contractor shall properly dispose of all wastes and empty material containers generated in performance of this contract at a State or
Federally approved disposal site located off Fort Polk.
25. Equipment Contractor equipment 0% Deviation from Periodic Positive or Negative CPARS Assessment
Safety IAW shall be intact, free of performance standards Inspection or
Para leaks and maintained at Surveillance
5.11.2. 98% operational readiness status at all times.
Compliant with OSHA, Safety and Health
Requirements, EM385-
1-1, Department of the
Army, Corps of
Engineers NIOSH -
Centers for Disease
Control and Prevention
DELIVERABLES
TECHNICAL EXHIBIT #2
DELIVERABLE SCHEDULE
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