Attachment 2 Annex Peformance Requirements Summary (PRS) 1APR24.docx

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LCS FUNDED KOREAN CONTRACTORS ONLY: 607th Materiel Maintenance Squadron (MMS) Base Maintenance Services AMENDMENT 0001
Solicitation number
W90VN6-24-R-A001
Issued by

About this file

This document is an Attachment 2 Annex titled "Performance Requirements Summary (PRS)" that outlines the specific performance objectives, standards, and acceptable quality levels for a base maintenance services contract. The key details include:

The contractor shall provide civil engineering services and life-cycle operations and maintenance for facilities, infrastructure, and real property at several air bases in South Korea. The performance objectives cover a wide range of requirements such as preventative maintenance, facility inspections, customer service, work request management, pavement management, utility systems, environmental compliance, custodial services, grounds maintenance, and more. Each performance objective has defined standards, acceptable quality levels, methods of surveillance, and remedies for performance failures. The contract is funded by Logistics Cost Sharing (LCS) funds and is only open to local Korean contractors.

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Attachment 2 Annex - Performance Requirements Summary (PRS) 1 April 2024

Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures
PARA. 5.1.1.1 Preventative Maintenance Recurring Work Program (RWP) The contractor shall provide a schedule for all required recurring work and preventive maintenance.
· A complete RWP plan and schedule shall be submitted to the BCE for approval within thirty (30) days of the first operational performance date. (1 time / year)

· A monthly schedule of recurring work and preventive maintenance shall be made available to the COR. (1 time /month)

· The contractor shall prepare work/maintenance job plans for existing functions, and equipment and when new equipment is installed, or existing equipment is replaced. The job plans shall be IAW best practices, maintenance specifications detailed in equipment O&M manuals, RS Means Facilities and Maintenance Manual, or equivalent industry standards. (1 time / month)

· All completed recurring work or preventive maintenance including the dates performed and resources consumed shall be documented in the work management systems. (Daily). All Recurring Maintenance and Minor Repair Program, Recurring Work Program shall also be documented in work management systems.

· Recurring work and preventive maintenance is placed on a schedule which is available to the COR.

· Recurring work and preventive maintenance job plans shall accurately reflect work requirements for the individual function, equipment, system, or facility.

Random Sampling
Re-performance within 7 days of notification by the COR.

PARA. 5.1.2.1 Real Property Surveys The contractor shall evaluate the current condition of all assets and identify maintenance, repair, and upgrade requirements.

· The contractor shall conduct facility surveys on all facilities as identified in Appendix II, Facility Listing. (Annual)

· The contractor shall identify and correct all work considered routine direct scheduled work (DSW); submit an AF Form 332 for all other items identified. (Routine)

· All facilities identified in Appendix II are updated after conducting annual facility surveys

· Identified work during facility surveys is input in COR approved data tracking software system for execution or planning.

Random Sampling
Re-performance within 7 days of notification by the COR.
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures
PARA. 5.1.2.2. Customer Service The work reception and customer service shall be provided during normal operations to receive, process, and provide information regarding verbal and written requests for services
· The contractor shall during all standard work hours (0730 - 1630:

Help customer with work request process.

· Provide a single point of contact per Co-Operated Base (COB) for customers to request services and information. Receive requests for routine, emergency, and urgent facilities repair tasks, or other services specified in this solicitation and dispatch services in accordance to request priority timeline standards outlined in contract.

· Update customers on the status of their work requests and answer customer questions upon customer request.

· Keep accurate and up to date status records of open workorders and a completed work order archive.

· •The Customer service desk shall be operated and attended during standard working hours.

· Customers shall receive the service/work order number or a response to questions.

Random Sampling
Re-performance within 7 days of notification by the COR.
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.1.2.3. Work Request Management The contractor shall maintain status of work requests, direct scheduled work, and associated cost data on an ADP system. The contractor shall maintain Maintenance and Repair (M&R) records and summary workload data for all requests.

· The contractor shall manage and control work requirements and logistics support, including processing, tracking, and closing out maintenance requests.

· The contractor shall input, maintain, and update data in the automated data tracking software approved by the COR. The software system must be approved by the COR (eg: Nexgen IT software system).

· The government shall be provided full access to the data in the system and the data contained in the system and at contract close out shall be provided to the Government

· The contractor shall input and update status of all work requests with associated cost data and man hours (Daily)

· The contractor shall track all material costs to include where material was used/installed (1 time / month)

· The contractor shall record and document in the approved system the status of all project work performed by in- house personnel and contract (Daily). All RMMR work tasks shall be documented and RMMR request shall be documented in the work order system.

· 100% of work requests, scheduled work, and work orders shall accurately reflect current status.

· Summary report of in progress and completed work provided by 1st workday of the following week

· Actual expenditures of resources shall be recorded and reported by 1st work day of the following month.

Random/ Customer Complaint or scheduled
Re-performance within 7 days of notification by the COR.
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.1.2.5 Work Categories.

The contractor shall properly classify all work requests and provide adequate services

· Report labor hours by trade, materials, and equipment for facility and infrastructure maintenance.

· The contractor shall complete all work in accordance with appropriate Unified Facilities Code, manufacturers specifications, and U.S. industry standards.

· The contractor shall categorize the requirement based on urgency (emergency, urgent, and routine) and classify the requirements either a Direct Scheduled Work (DSW) Job Order or Maintenance and Repair(M&R) Work Order based on the table in PWS 5.1.2.5.(Daily)

· The contractor shall submit AF Form 3000, Material Approval Submittal, with all AF Form 332, Base Civil Engineer Work Request, prior to obtaining approval from the COR and/or Base Civil Engineer (BCE)

· 100% of work requests shall be validated by the Quality Assurance Inspector (QAI)

· 90% of all AF Form3000s are submitted for review and approval prior to execution of work orders.

100%
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.1.2.5.1. Emergency Work The contractor shall provide emergency work as required.

· The contractor shall provide on-site response within one (1) hour during normal hours and within two (2) hours during other than normal duty hours. (As required)

· The contractor shall mitigate the emergency as quickly as possible, not to exceed 24 hours. (As required)

· The contractor shall notify the COR promptly upon discovery of all emergencies and provide updates hourly or as requested by the COR. (As required)

· Zero (0) discrepancy is allowed for on-site response time specified in the PWS

· Zero (0) discrepancy is allowed for mitigation period.

· BCE and/or COR is notified of the emergency within 1 hour.

100%
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.1.2.5.2.

Urgent Work The contractor shall provide urgent work as required.

· The contractor shall respond to and complete urgent work requests within seven (7) days of receipt. If materials are required to be ordered, work shall be complete within 7 days of receipt of the materials. (As required)

· The contractor shall immediately notify the COR for work evaluation and approval to proceed. (As required)

· 100% of all urgent work requests shall be completed within 7days of receipt.

· 100% of all urgent work requests shall be evaluated by QAI, COR, or BCE for approval prior to execution

100%
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.1.2.5.3.

Routine Work Coordinate and perform routine direct scheduled work.

· The contractor shall accomplish routine work within thirty (30) days after identification of the requirement. (routine)

· If non-stock material is required, the contractor shall order materials within fourteen (14) days after identification of the requirement and shall complete the work within thirty (30) days of receipt of the material. (As required)

· 90% of all scheduled routine works are completed within thirty (30) days of the work request.

· 90% of all scheduled routine works that were awaiting parts are completed within thirty

(30) days of the receipt of the materials.

100%
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.1.3.

Coordinate disruption of services The contractor shall coordinate all scheduled service disruptions with customers and Quality Assurance Inspector (QAI)

· Scheduled service disruptions shall be coordinated, with customers and COR at least seven (7) calendar days prior to any scheduled outage. (Continuous)

· Notify the COR immediately upon discovery of unexpected or emergency outages and provide updates hourly until utilities are restored.

· Failure to coordinate scheduled service disruption is not acceptable at all times.
100%
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.1.4.

Customer Coordination The contractor shall coordinate routine work and facility inspections with the facility manager, occupant, and/or Republic of Korea (ROK) personnel.

· Coordination with appropriate requesting activity and/or facility manager shall be accomplished no later than 48 hours before work is scheduled. (Daily)

· Provide work request status to customers, facility managers, and COR when requested. (As required).

· Any M&R request that cannot be executed within the specified timeframe established in the PWS shall be notified to facility managers and COR. (Daily)

· All coordination action shall be accomplished no later than 48 hours prior to work execution.

· Delay in 90% of scheduled M&R work without prior notification is not acceptable.

100%
Same day site manager meeting, plan of correction by meeting day close of business.
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.1.5.

Work Clearance Permits The contractor shall develop, implement, and train customers on obtaining base permit procedures. The contractor shall coordinate with ROKAF Civil Engineering for all work request and issue and maintain permits for all excavation and digging requests.

· The contractor shall train customers on AF Form 103, Base Civil Engineer Work Clearance Request, procedures. (As requested)

· All clearance requests in ROKAF-owned area shall be coordinated with ROKAF Civil Engineering personnel. (As requested)

· The contractor shall identify any and all areas scheduled for work that have USAF-owned utility lines/systems present or near the site using standard color-coded marking system. (As requested)

· The contractor shall suspend operations if hazards and/or deficiencies are identified and immediately notify the COR and respective agency required to obtain hazard clearance, (Environmental, Fire Prevention Services, Explosive Ordinance Disposal, etc.. (As required)

· The contractor shall notify the COR where pending work may affect aircraft operations, vehicular traffic flow, base utility services, fire protection, intrusion alarm system, or routine activities on the installation. (As required)

· All AF Form 103submitted by requestors shall be100% error-free.

· All clearance requests for ROKAF-owned area shall be coordinated with ROKAF Civil Engineering prior to scheduled work start date.

· All markings of USA Futility line/systems shall be clearly marked on the drawings and shall be error-free.

100%
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.1.6.

Work History Maintain a work history and warranty/guarantee information for each facility.

· The contractor shall maintain all facility work history data and warranty/guarantee information in the Automated Data Processing system (eg: Nexgen IT). (Daily)

· The contractor shall submit DD Form 1354, Transfer and Acceptance of Military Real Property, to the COR for capitalization for all M&R work exceedingW20,000,000. (As required)

· 90% of all facility work history data (facility status, inspections, M&R, and warranty/guarantee) shall be current in the COR approved Automated Data Processing system (Nexgen IT).

· 100% of DD Form 1354shall be submitted to the COR for capitalization.

100%
Same day site manager meeting, plan of correction by meeting day close of business.
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures
PARA. 5.2.1. Pavement Management Program The contractor shall maintain and repair USAF-owned pavements IAW specified regulations and standards in the PWS
· The contractor shall keep airfield pavement surfaces free of debris to avoid Foreign Object Damage (FOD). (At all times)

· The contractor shall repair damaged cracks, spalls, and joints of pavement. (1 time / semi-annual)

· The contractor shall repair broken sidewalks. (1 time /semi-annual)

· The contractor shall inspect and fill pot holes quarterly on all USAF roads. Repair material shall match the surface being repaired. (4 times / year)

· The contractor shall provide traffic control during road repair projects to maintain safety. (As required)

· The contractor shall repair and overlay road surfaces with asphalt as directed by work orders

· Airfield pavement shall be free of FOD.

· 100% of the damaged pavement joint, cracks, and spalls on airfield shall be repaired.

· 80% of the pavement shall be free of vegetation growing in cracks and joints of pavement.

· 80% of the damaged pavement joint, cracks, and spalls shall be repaired.

· •80% of broken sidewalks shall be repaired.

100% for 100% items

Random Sampling for under 100% items Same day site manager meeting, plan of correction by meeting day close of business.

Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.2.3.

Petroleum, Oil, and Lubricant (POL) System The contractor shall perform all POL Systems operations and maintenance IAW applicable regulations and standards in the PWS

· The contractor shall perform inspection and testing for all above ground and underground piping and fuel system, and its components. (Annual, semi-annual, quarterly, and monthly)

· The contractor shall coordinate with COR, QAI, and base fuels office/facility manager at least five (5) calendar days prior to starting any work on petroleum systems. (As required)

· Contractor shall submit POL inspection /repair reports to 607 MMS Environmental on a monthly basis.

· scheduled periodic testing, maintenance and inspections performed

· All POL repair and inspection reports submitted to 607 MMS Environmental each month.

· All petroleum system maintenance and repair work is coordinated 5 calendar days prior to starting the work.

Random Sampling
Same day site manager meeting, plan of correction by meeting day close of business.

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.2.4.

Cathodic Protection Management Program The contractor shall inspect, repair, and maintain cathodic protection systems

· The contractor shall prevent stress corrosion cracking, document equipment status, operations, inspections, maintenance and repair on equipment logs

· The contractor shall submit work request to repair cathodic protection system if the system requires repair. (As required)

· Cathodic protection system shall operate at normal condition.

· •Work requests are planned and submitted for review and approval by the COR on time.

Random Sampling
Re-performance within 3 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.2.5. & sub para.

Fuel Recovery System The contractor shall ensure all fuel recovery functions, systems, and components are inspected, tested, operated, maintained, and repaired

· The contractor shall operate and maintain recovery wells, inspect associated system components and adjust accordingly. (Daily)

· •The contractor shall operate and maintain observation wells. Take water/fuel level probe readings weekly and flush out of well screens when water is present or as required.

· •The contractor shall inspect, maintain, and repair vapor detectors to ensure proper operation. The contractor shall respond to the affected site after being notified by the ROKAF fire department.

· Storage tanks do not overflow and systems operates properly

· Well screens are flushed out when water is present or as required

· •Respond within one (1) hour during duty hours and two (2) hours during non-duty hours.

Random Sampling
Re-performance within 24 hrs of notification by the COR

PARA. 5.2.6.

Utility Meter The contractor shall track, document, and report utility consumption

· The contractor shall submit utility consumption data report for all USAF facilities and tenant units. (Monthly)

· •The contractor shall develop plans to install/upgrade meters and equipment as required by Uniform Plumbing Code and Manufacturers recommendations. (As required)

· •The contractor shall provide as-required updates and analysis if unusual utility consumption data is detected. (As required)

· The consumption report is submitted to the 607 MMS energy manager and the COR on time

· •The installation plan shall include at least 90% of facilities at COBs

· •Monthly utility consumption report shall include special analysis report if required.

Random/ Customer Complaint
Re-performance within 24 hrs of notification by the COR
PARA. 5.2.7. Generators The contractor shall operate, maintain, repair, and overhaul generators
· Load test emergency/back-up generators under actual/simulated load for a period identified by Technical Order (TO) standards. (Monthly)

· •The contractor shall submit inventory of back-up generators. (1 time / Annual)

· •The contractor shall maintain generator authorizations for all back-up generators on all COBs annually.

· Applicable TOs shall be available on site during load test.

· Annual inventory shall be 100% accurate.

· 100% of generators are tested monthly and reports submitted on time

Random Sampling
Same day site manager meeting, plan of correction by meeting day close of business.
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures
PARA. 5.2.9.1 Water Distribution System The contractor shall assign a Backflow Prevention Manager at each COB
· The contractor shall provide proper training for assigned backflow prevention manager. (As required)

· The certified backflow prevention manager shall identify, isolate, survey, record, and correct cross- connections and other potential sources of distribution system contamination. (1 time / semi-annual)

· The contractor shall ensure the 5-year backflow survey requirement for all COBs are completed prior to expiration.

· All documentation of training and certification is available.

· Semi-annual program review results are documented and kept on file.

Random/ Customer Complaint
Re-performance within 30

days of notification by the

COR

Contract Discrepancy Report issue if unable to meet acceptable quality levels

PARA. 5.2.10. Oil and Gas Systems The contractor shall maintain and repair all oil and gas systems IAW AFI 32-1069
· The contractor shall maintain and repair oil systems, gas supply, and compressed gas supplying distribution systems regularly throughout the year via monthly, quarterly, semi, and annual interval maintenance tasks
· Piping, valves, regulators, and meters shall properly operate.
Random Sampling
Re-performance within 24 hrs of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.2.12.

Fencing The contractor shall maintain and repair fencing on USAF area

· The contractor shall maintain and repair all existing fencing and any future installation of chain-link, barb wire, metal, block, and word permanent, security, and containment fencing on 607 MMS COBs.

· The contractor shall perform corrosion control on all existing fencing to prevent further damage.

· The contractor shall inspect fence line, remove weeds, and accumulation of tumble weeds and debris in all fence areas of the installation as required.

· Zero (0) security incident due to poor maintenance of fencing.

· Fencing shall be rust-free.

· Fenced areas are free of weeds and debris.

Random Sampling
Re-performance within 24 hrs of notification by the COR
PARA. 5.3.1. Preventive Maintenance Inspection (PMI) The contractor shall maintain a PMI Recurring Work Program (RWP) for facilities, infrastructure systems, and fire and intrusion detection/alarm
· The contractor shall perform PMI for facilities, Real Property Installed Equipment (RPIE), and infrastructure systems. (As required)

· The contractor shall perform PMI for fire and intrusion detection/alarm systems. (As required)

· All PM completed for facilities, RPIE, and infrastructure system.

· All PM completed for fire and intrusion detection/alarm systems.

Random/ Customer Complaint
Re-performance within 15 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.3.4.

Heating, Ventilation, and Air Conditioning, and Refrigeration (HVAC/R) Systems The contractor shall maintain all HVAC systems IAW AFI 32-1069 and applicable manufacturer’s O&M manuals.

· The contractor shall identify any required repair and shall establish appropriate service orders to accomplish and document the repair.

· Place all systems into operation within 3 workdays of notification from the Government that the heating/cooling season has begun. Notification of cooling/heating season shall be notified by the Government. (2 times / year)

· The contractor shall inspect and monitor the steam distribution system and check for steam or condensate leaks. The contractor shall open job orders or workorders (as applicable) to identify and control the repair of the steam or condensate lines.

· The contractor shall perform an inspection and overhaul of all boilers and heating system equipment during the summer months when the equipment is not in operations. All required repairs shall be identified to the COR. (1 time / year)

· All repair requirements are identified and workorders established to complete the repair.

· All heating/cooling equipment is operational or shutdown by the specified date.

· Steam distribution systems and condensate return systems have 0 leaks or have leaks isolated.

· The inspection of all boilers is scheduled and completed as scheduled.

Random Sampling
Re-performance within 3 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.3.6.

Interior Electric Systems The contractor shall maintain and repair interior building electrical systems IAW applicable instructions and regulations.

· The contractor shall maintain and repair cooking appliances, exhaust hoods, and kitchen fire extinguishing systems in base dining facilities IAW NEC Code 96.
· No NEC violations. All work performed in accordance with AFIs 32-1063, 32-1064, 32-1065, Air Force Technical Orders, and United States National Electrical Code 96.
Random Sampling
Corrective plan of action from site manager within 3 days of notification by the COR

PARA. 5.3.8.

Fire Protection and Detection Systems The contractor shall maintain fire protection and detection systems including testing, inspections, and repairs

· The contractor shall perform the fire alarm systems test and inspection IAW RWP approved by the Government. If, during performance of the preventive maintenance, a repair is required, the contractor shall open an urgent job order request for approval and perform the repair IAW the priority of the job order.
· All preventive maintenance is scheduled and performed as scheduled but within30 days.
100%
Re-performance within 24 hrs of notification by the COR

PARA. 5.3.9.

Hardened Aircraft Shelters (HAS) The contractor shall maintain and repair HAS/hangar/overhead doors

· The contractor shall inspect, test, and maintain and repair HAS/hangar/overhead doors.

· •The contractor shall document equipment status operations, inspections, maintenance and repairs on equipment logs.

· Systems and components in HAS/hangar/overhead doors are operational.

· Records on equipment logs are accurate and updated.

Random Sampling
Re-performance within 3 days of notification by the COR
·
·
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.3.10.

Revetment and Force Protection Devices The contractor shall maintain and repair revetments and force protection devices.

· The contractor shall identify any required repair and shall establish appropriate service orders to accomplish and document the repair.

· Revetments shall be free of corrosion and show no structural failure.

Random/ Customer Complaint
Corrective plan of action from site manager within 3 days of notification by the COR

PARA. 5.3.12.

Locksmith Services The contractor shall provide all locksmith services.

· Provide a locksmith upon service request

· Implement and maintain a key control program and perform inventory of the key control log (daily)

· Duplicate keys IAW key control program

· Replace or create keys for padlocks under the contractor’s control. Maintain doors, containers, and vault equipment in a serviceable condition.

· Provide emergency service for all lock systems, safes, and vaults 24 hours per day, 7 days per week.

· Maintain summary workload data regarding non-BMC combination changes, key control, and locksmith service. All recording charts and required logs shall be filed chronologically and kept in the location(s) as designated by the Government. This information shall be readily available for inspection at all times.

· Repaired lock works and provides same level of security.

· All job orders are responded to and completed IAW the priority.

· Key control is maintained IAW key control program.

· The contractor shall maintain a key control log including an up-to-date list of keys under contractor control and the names of individuals to whom keys are issued. The contractor

· shall inventory keys and locks semiannually.

Random/ Customer Complaint
Re-performance within 24 hrs of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.4.1.

Boiler and Unfired Pressure Vessels The contractor shall provide the necessary services, reports, supplies, and equipment to perform inspection of boilers and High Pressure Vessels (HPV)

· The contractor shall perform boiler inspections including types A-E and types VA-VD. Perform type VE inspections at the discretion of the Government and/or the inspector. (48 HPVs / year)

· The contractor shall perform inventory of all HPVs at COBs (1 time / year)

· Annual HPV inspection shall be conducted, and inspection reports shall be submitted to the COR.

· Annual HPV inventory shall be conducted

Random/ Customer Complaint
Re-performance within 24 hrs of notification by the COR

PARA. 5.4.2.

Water Treatment Plant The contractor shall operate and maintain water treatment plants and distribution equipment

· The contractor shall respond to work requests to repair the water distribution system. (As required)

· The contractor shall maintain the water plant according to ROKAF guidance, and 51st WG Bio-environmental flight guidance in order to maintain safe drinking water and the contractor shall maintain M&R logs on all operating equipment which will note operator checks and adjustments, and a record file noting normal or abnormal operating conditions, deficiencies or malfunctions, and corrective action taken. All recording charts and required logs shall be filed chronologically and kept in the location(s) as designated by the Government. This information shall be readily available for inspection at all times. (1 time / day)

· The contractor shall identify any required repair and shall establish appropriate service orders to accomplish and document the repair.

· Repair requirements are responded to and completed IAW the priority requirements. Repairs completed to meet work standards.

· Work is scheduled and performed as scheduled within 30days

· •BCE/COR is notified immediately upon any possible contamination, pollution, or any other hazardous condition of the water supply.

Random Sampling
Re-performance within 3 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.5.1.

Custodial Services The contractor shall provide all cleaning tasks for all facilities (except dorm units) owned by USAF

· The contractor shall perform all custodial services IAW Appendix I-4 PACAF Service Contract Standards.
· No visible dirt, organisms, or organic material (EG: bugs cobwebs, feces, etc..)

· Supplies for restrooms must be stocked at all times

· Trash receptacles shall never appear full or dirty

· Mirrors and glass surfaces shall appear clean and streak-free

Random Sampling
Re-performance within 3 days of notification by the COR

PARA. 5.5.2. Grounds Maintenance - The contractor shall provide Grounds maintenance services

· The contractor shall maintain and repair the installation grounds as indicated in the workload factors of Appendix I-4 and the grounds maintenance maps in Appendix I-3.

· The contractor shall provide the Grounds Management Plan to the BCE no later than thirty (30) days after the start of the first performance period.

· Complete plan is submitted on time.

Random Sampling
Site manager meeting with plan of corrective action submitted to COR within 3 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.5.2. and all sub-PARA Grounds Maintenance The contractor shall maintain grass and vegetation

· The contractor shall maintain grass including seedpods on semi-improved grounds. (1 time / month)

· The contractor shall provide semi-improved grounds maintenance as indicated in Appendix I-4. (As required)

· The contractor shall provide unimproved grounds maintenance as indicated in Appendix I-4. (1 time /year)

· The contractor shall edge sidewalks, driveways, street edges, curbs, and other hard surfaced areas located within the improved grounds.

· The contractor shall trim grass and weeds around trees, shrubs, buildings, fences, poles, fire hydrants, parking lots, bumper blocks, boulders, and other fixed obstacles and temporary obstacles/objects on improved grounds.

· The contractor shall police up all streets, gates, pads, playgrounds, parks, parking lots, temporary lodging facilities, and common areas.

· Improved grounds shall be maintained at a height between two (2) and four (4) inches and be uniform in appearance

· Semi-improved grounds shall be maintained at a height between four (4) and Ten (10) inches and be uniform in appearance

· Unimproved grounds shall not exceed fourteen (14) inches.

· Edge grass and vegetation on improved grounds shall be cut back no more than a half (1/2) inch from the surface edge, maintaining an even contour with the edged surface and uniform in appearance.

· Trimmed area shall match surrounding area grass height.

· Natural debris and man-made debris are removed.

Random Sampling
Re-performance within 3 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.5.3

Snow and Ice Control The contractor shall provide snow and ice removal services to ensure all paved surfaces are safe and passable

· The contractor shall implement a Snow and Ice Control Plan to include established routes and priorities and submit plan to 607 MMS/CE for review and approval. (1 time / year)

· The contractor shall use snow removal equipment on airfield surfaces but shall not allow any metal contact with airfield surfaces.

· The contractor shall ensure all priority 1 and 2 areas are clear of snow within four (4) hours after the snowfall stops.

· The contractor shall have priority 3 areas cleared within forty-eight (48) hours after the snowfall stops.

· Zero (0) discrepancy of snow removal equipment’s metal contact with airfield surfaces

· No more than two (2) inches of snow accumulation for priority 1 area

· No more than five (5) inches of snow accumulation for priority 2 area

Random/ Customer Complaint
Re-performance within Immediately/24hrs / 2days (Depending on priority of Area) of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.5.4

Pest and Animal Control The contractor shall provide pest control services

· The contractor shall keep animals from occupying buildings

· The contractor shall properly dispose of dead/dying animals found in USAF occupied facilities

· The contractor shall perform periodic rodent, insects (arthropods) inspections in facilities.

· The contractor shall treat areas with infestations or entrap in areas of infestations

· The contractor shall respond to work requests generated by facility managers on pest infestations treatment

· The contractor shall maintain a treatment log, to include type of treatment, number of treatments, and description of the area treated.

· The contractor shall provide all chemicals and use only chemicals approved by regulation or an authorized government agency.

· Animals are kept at least 25 feet from buildings

· Dead/dying animals are properly disposed of within one (1) duty day.

· No pest infestations are left untreated

· Work requests are responded to and completed within required timeframes.

· Logs are accurate and complete

· All chemicals used shall be approved by 607 MMS CEIE (Environmental Element) prior to commencement of work

Random Sampling
Re-performance within 24 hrs of notification by the COR

PARA. 5.5.6

Stockpiles The contractor shall maintain crushed stone, engineered fill and sane stockpiles

· The contractor shall segregate stockpiles to prevent contamination and erosion. (As required)
· Stockpiles shall be free of debris and vegetation
Random Sampling
Re-performance within 15 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.6.1.

Environmental Managers The contractor shall appoint an environmental manager on each COB to serve as the Environmental Management System (EMS) conduit between 607 MMS/CEIE and their organization

· The contractor shall appoint an environmental manager on each COB and complete Unit Environmental Coordinate (UEC) training offered by 607 MMS/CEIE.

· The environmental managers shall attend Cross Functional Team (CFT) Meetings. (As required)

· All environmental manager appointment letters & UEC training completion certificate are submitted to the COR.

· Attendance to CFT meetings.

Random or scheduled
Re-performance within 30 days of notification by the COR

PARA. 5.6.2.

Environmental Compliance Inspections Organization The contractor shall conduct regular environmental compliance inspections on all contractor occupied facilities and all contractor responsible operations, including subcontractor activities

· The contractor shall conduct environmental compliance inspections and submit written record of those inspections to the QAP, 607 MMS/CEIE, or authorized Government representative. (4 times / year)

· The contractor shall maintain all environmental records, paper, and electronic copies, separately from other documents.

· The contractor shall comply with all existing laws and regulations specified in the PWS

· The contractor shall report spills or release into the environment to 607 MMS/CEIE and the COR

· The contractor shall maintain Safety Data Sheets (MSDS) for all materials used by the contractor or sub-contractors

· The contractor shall provide Environmental Plan within 30 days of the contract award

· Inspection records are submitted on time

· All environmental documentations are accurately maintained

· No violation of applicable laws and regulations

· Incident is notified to 607 MMS/CEIE and/or the COR within one (1) hour of spill or release

· SDSs are maintained and updated for all chemicals being used

· Environmental plan is submitted on time and accepted by the Government

Random or scheduled
Re-performance within 7 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.6.3.

Management Action Plans (MAP) The contractor shall identify, investigate, and monitor for non-compliant conditions at all USAF facilities on COBs

· The contractor shall develop a MAP for each BMC- controlled corrective action condition

· The contractor shall track, correct, and report Environmental Management System discrepancies and non-compliant conditions to 607 MMS COR and Environmental section.

· Corrective action plans are submitted to the Government within fifteen (15) calendar days of notification by the COR

· Non-compliant conditions are reported to 607 MMS Environmental and the COR within seven (7) days of finding Random Sampling

Re-performance within 3 days of notification by the COR

PARA. 5.6.4.

Wastewater Management The contractor shall maintain wastewater collection and distribution system and associated components

· The contractor shall monitor wastewater systems

· The contractor shall document equipment status, inspections, maintenance and repairs on equipment logs for a monthly submittal. (1 time / month)

· All wastewater systems are operational

· Complete monthly logs are submitted to the COR

Random Sampling
Re-performance within 3 days of notification by the COR

PARA. 5.6.5.

Storm Water Management The contractor shall provide storm water management services

· The contractor shall monitor storm water discharge to ensure pollutants are not washed into the storm water drainage system
· No environmental mishaps

· Immediate notification of COR and Environmental section upon mishap discovery

100%
Re-performance within 3 days of notification by the COR

PARA. 5.6.6.

Polychlorinated Biphenyl (PCB) The contractor shall perform PCB inspections

· The contractor shall perform inventory of all PCB items on a quarterly basis. (4 times / year)
· 100% of PCB containing item are identified on the inventory sheet
Random or scheduled
Re-performance within 3 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.6.8.

Hazardous Material (HAZMAT) Spill Response The contractor shall provide HAZMAT spill response services

· The contractor shall maintain required spill response, personal protective equipment, and training to perform competent spill response procedures.

· The contractor shall wear the proper PPE during spills

· The contractor shall report hazardous substance spills to 607 MMS Environmental section and the COR and submit a spill report.

· Spill prevention equipment shall be operational at all times

· No personnel injury/mishap due to improper wear of PPE•100% of spill reports are received within 24hours

Random or scheduled
Re-performance within 24 hrs/immediately of notification by the COR
PARA. 5.6.9. Hazardous Waste Program The contractor shall implement an approved Hazardous Waste Program IAW USFK Reg 201-1, AFI 32-7042, and the 607 MMS Hazardous Waste Management
· Track and report hazardous waste/material generation, storage, and disposal to 607 MMS Environmental section.

· Ensure that all tenants, subcontractors, and U.S. military units properly manage and turn-in hazardous waste to the COB Hazardous Waste Storage Area.

· All Hazmat/Hazwaste items will be properly labeled, stored, and tracked for disposition

· No more than 55gallons of HAZWASTEs are stored at the HAZWASTE accumulation point
Random Sampling
Re-performance within 24 hrs/immediately of notification by the COR

PARA. 5.6.11.

Storage Tanks The contractor shall manage all Underground Storage Tanks (UST) and Aboveground Storage Tanks (AST)

· The contractor shall track compliance/non-compliance conditions.

· The contractor shall maintain current inventories of all USTs and ASTs at all COBs, to include tanks that are temporary, in-service, and those that are “Out of Service”

· Compliance/non- compliance conditions are identified

· Maintain accurate current inventories

Random Sampling
Re-performance within 3 days of notification by the COR

PARA. 5.6.13.

Environmental Education and Training The contractor shall comply with applicable environmental training

· The contractor shall be trained on Environmental Management System (EMS) as directed by 607 MMS/CEIE

· The contractor shall document all training and education of AF Form 55 or equivalent form

· 100% of contractors complete EMS training within 30 calendar days of arrival.

· 90% of completed training records on AF Form 55

Random or scheduled
Re-performance within 7 days of notification by the COR
Performance Objective
Performance Standard
Acceptable Quality Level (AQL)
Methods of Surveillance
Remedies for Performance Failures

PARA. 5.7.2.

Drawing Reproduction The contractor shall provide drawings reproduction services

· The contractor shall reproduce full-size drawings (up to and including E size)
· Drawings reproduction requests are delivered within two calendar days upon request
Random or scheduled
Re-performance within 24 hours of notification by the COR

PARA. 5.7.3.

Base Maps & Facility Plans The contractor shall maintain as-built files and update the record drawings

· The contractor shall update the facility record drawings for all real property and real property installed equipment, including a master index of drawings, to include new or changed conditions within three months of completed work.

· The contractor shall use CAD to maintain and update “As-Built” drawings, Base Comprehensive Plan (BCP)maps including utilities maps.

· Drawings shall be maintained with the latest, not older than two (2) years, version of CAD format software

· “As-Built” drawings are updated as needed

Random Sampling
Re-performance within 15 days of notification by the COR

PARA. 5.8.1.

Facility Management The contractor shall implement a Facility Manager Program for the facilities listed in Appendix II

· The contractor shall appoint, in writing, primary and alternate facility managers for inactive and standby facilities and building occupied by the contractor and facility managers shall be trained using 607 MMS specific facility manager & tank custodian training. The contractor shall develop and maintain Facility Manager’s Guide and provide it to each facility manager.
· All facility managers shall be trained within 30 calendar days of being appointed (within 5 days for contingency appointments)

· Facility Managers Guide shall comply with AFI 32-1001, Chapter 7

Random Sampling
Re-performance within 15 days of notification by the COR

PARA. 5.8.5.

Facility Records The contractor shall maintain facility records

· The contractor shall maintain a work history file foreach facility for the life of the contract using the AF Form 1430, Real Property Accountable Record-Buildings, or contractor generated form. Include warranty/guarantee information for building components and equipment
· 90% accuracy of all work history files
Random Sampling
Re-performance within 15 days of notification by the COR

File details come from the government source that posted it. Updated .