Attachment 008 - AOM_PRS_220810.pdf

PERFORMANCE REQUIREMENTS SUMMARY

August 09, 2022

AQL

Performance Objective Responsible Method Frequency Performance

Standard AQL/Performance

Thresholds Surveillance Schedule

/ Method 1 AQL: The

Contractor prepared a monthly program management status and Operational Readiness report addressing required areas.

COR Data Review

Monthly PWS 2.3.1.1.7

Satisfactory: maintaining records to identified standard of the applicable publication

Unsatisfactory: finding of more than 2 non-compliant records

Periodic Sampling of monthly program management status report for compliance

2 AQL: Contractor has established and maintained a publications master library in the English language.

The contractor ensures that technical publications accompany the maintenance tasks for the duration of the task.

Publications are easily and routinely accessible.

QAS/R QAS Audit Random PWS 2.2.4.11.5 Satisfactory: maintaining publications with latest updates and revisions On hand or on requisition manual within 30 days from approved list of publications

Unsatisfactory: Not on hand or on requisition manual within 30 days from approved list of publications

Random sample

3 AQL: The Contractor developed a ground and flight operations SOP.

GFR Data Review

Initial and With Updates

PWS 2.5.2.1.9

Current AR 95-

Satisfactory: Submitted on time and accepted by gov with not more than 2 revision cycles

Unsatisfactory: not accepted by gov requiring > 2 revision cycles

100% Initial Inspection then Periodic Sampling for compliance

4 AQL: (APT) The Contractor is complying with the operating procedures contained in the combined Instruction entitled 'Contractor' s Flight and Ground Operations ' currently in effect.

GFR APT Audit Semiannually PWS 2.2.4

PWS 2.4

Current AR 95-

Satisfactory: Passing inspection

Unsatisfactory: Fail inspection

Semiannually Inspection for compliance

5 Reserved.

6 Reserved.

7 Reserved.

8 AQL: The contractor is accountable for MNG inventory assets, including tracking, configuration management, storage, condition, QAS/R /COR Data Review

Monthly PWS 2.3.1.1.4

AR 710-1

AR 710-2

AR 740-26

Satisfactory: maintaining records to identified standard of applicable publication

Unsatisfactory: finding of > 5% non-compliant records

Monthly Periodic Sampling of records for compliance total asset visibility, and reporting as established in USG inventory standards

AR 71 0-2, AR 710-

1, and AR 740-26.

9 AQL: The Contractor has input the replenishment requirements into G21 for all spares and consumables while considering the procurement lead times required for each acquisition.

Data Review

Each PWS 2.3.1.1.4

AR 710-1

AR 710-2

AR 735-5

Satisfactory: Input into G21 system within 72 hours of identification

Unsatisfactory: Not input within 72 hours of identification

100% inspection

10 AQL: The Contractor conducts inspection, packaging, and proper disposal of classes of supply.

The contract or provided proper packaging and procedures to ensure no damages occur to items shipped. If the required packaging materials were not available, the contract or procured packaging materials via the Program Purchases

CLIN.

Data Review

Random PWS 2.2.4.6.5

AR 700-15

Satisfactory: Zero identified instances of improper handling and/or disposal of packaging or waste related to any class of supply.

Unsatisfactory: Any finding improper handling and/or disposal of packaging or waste related to any class of supply.

Random Sample

11 AQL: The developed a training management SOP.

COR Data Review

Initial and With Updates

PWS 2.2.1.3

Current AR 95-

Satisfactory: Submitted on time and accepted by gov with not more than 2 revision cycles

Unsatisfactory: not accepted by gov requiring more than 2 revision cycles

100% inspection

12 AQL: The contractor maintains a Learning Management System (LMS) that supports OJT progression, and sustainment training management for the SANG AVN personnel. The LMS is used by the contractor to record all training requirements, events, and proficiency results

COR Audit Semiannually PWS 2.2.1.3 Satisfactory: maintaining records to identified standard of applicable publication

Unsatisfactory: finding of no more than 5% non-compliant records

Semiannually inspection for compliance in support of the

SANG AVN

personnel. The LMS assists trainers and training managers in managing the training of the

SANG AVN

personnel.

13 AQL: The Contractor develops on-the-job training job books and SOP

COR Data Review

Initial and With Updates

PWS 2.2.1.2

Current AR 95-

Satisfactory: Submitted on time and accepted by gov with not more than 2 revision cycles

Unsatisfactory: not accepted by gov requiring more than 2 revision cycles

100% inspection

14 Reserved.

15 AQL: The contractor supports site evaluation visits conducted by the

USG

representatives on a non-interference basis.

COR Inspection Each PWS 2.3.1.1.3 All applicable site locations Current 95-20

Satisfactory: Pass provide appropriate support; no interference

Unsatisfactory: Fail not providing appropriate support

16 AQL: Contractor conducted PMR s/ lPRs and other program related meetings. A PMR/IPR for the entire SANG Avn pgm is required .

COR Data

Semiannually PWS 2.3.1.1.2.3

Satisfactory: All required PMR documents submitted within 15 calendar days before PMR date with no error

Unsatisfactory: All required Records submitted 2 or more errors

100% inspection Semiannually

17 Reserved.

18 AQL: The

Contractor maintains physical security and accountability of all material including but not limited to property, manuals, software, equipment, and tools provided.

COR Audit Monthly PWS 2.2.2.6

PWS 2.3.1.1.4

PWS 2.3.1.1.7

PWS 2.3.5.1

AR 190-13

AR 25-2

Satisfactory: maintaining records to identified standard of applicable publication

100% Monthly accountability

19 Reserved.

20 Contractor oversees safe refueling/defueling operations, IAW US Army Safety Standards, conducted by MNG students.

QAS Audit Random PWS 2.3.2.6

PWS 2.2.4.11.2

Current AR 95-

ATP-4-43

ATP-3-04.17

Satisfactory: maintaining records to identified standard of applicable publication

Unsatisfactory: finding of any non-compliant records

21 AQL: Contractor maintains a normal work schedule of five (5) working days per week, two

(2) nine (9) working hour shifts per day, and 90 working

COR Data Review

Monthly PWS 1.4

PWS 2.2.4.1.1

PWS 2.3.2.9

PWS 2.5.2.1.7

Satisfactory: Designated amount of people per shift by name and position per location

Unsatisfactory: Designated person not present and/or accounted during shift

Monthly Random Sample hours per week.

The contractor work schedule is adjusted to accommodate the authorized holidays.

22 Reserved.

23 AQL: The

Contractor does not perform any over and above additional work requests until authorized by the

KO.

COR Data

Monthly PWS 2.3.2.9

Satisfactory: Perform with KO approval

Unsatisfactory: finding of any performance without KO approval

24 AQL: The Contractor shall work flexible shifts when required by the SANG AVN to support the aircraft maintenance program.

COR Inspection Each PWS 1.4

PWS 2.2.4.1.1

Satisfactory: Contractor is responsive to scheduling personnel needs based on operations

Unsatisfactory: Contractor is not responsive to scheduling personnel needs based on operations

Periodic Customer Feedback

25 AQL: The observes holidays per the PWS. In the event Contractor personnel work on a scheduled holiday, they are entitled to compensatory time off on a day-for-day basis. contractors will be off x number of days at x site

COR Data Review

Monthly PWS 1.4

PWS 2.2.4.1.1

Satisfactory: Prior coordination with KO

Unsatisfactory: Scheduled person not present and/or accounted during shift

26 AQL: The authorized employees' absences consistent with the accomplishment of the requirements of the PWS. The contractor ensured Key Personnel in critical positions have a hierarchy established to maintain seamless performance of duties during absences. The contractor notified the ACO or COR of planned contractor absences at least 30 days in advance.

COR Data Review

As Required PWS 1.4

PWS 2.2.4.1.1

PWS 2.3.1.1.5

PWS 2.3.2.5.5

Satisfactory: 1) 100% of staff on the force structure performing with 90-days after contract award; and, if applicable, 2) vacant position is filled/hired within 30-days and performing within 60-day.

Unsatisfactory: 1) < 100% of staff on the force structure performing with 90-days after contract award; and, if applicable, 3) vacant position is not filled/hired

27 AQL: The Contractor ensured that personnel dress is neat, professional and meets all safety requirements. All contractor / subcontractor personnel wear picture identification badges to distinguish themselves from government employees. When conversing with government personnel, during business meetings, over the telephone, via electronic mail, the Contractor shall identify themselves as such.

Contractors identify themselves on any attendance sheet or any documents they may review.

QAS Inspection Random PWS 2.2.4.13

OSHA

Regulations

Satisfactory: maintaining identified standard of professionalism

Unsatisfactory: any instance of not meeting professional standards

Random inspection

28 AQL: The contractor shall maintain a full complement of personnel to meet the performance requirements as outlined in the management plan.

The contractor shall replace key personnel within 30 days when key positions are vacated for any cause. The contractor personnel in key positions are on site during duty hours. The contractor has establish a hierarchy for each key position validated by the COR in writing before final approved by ACO.

COR Audit Random PWS 2.3.1.1.5

PWS 2.3.2.5.5

PWS 2.3.2.6

Approved US Army Manuals

Satisfactory: 1) 100% of staff on the force structure performing with 90-days after contract award; and, if applicable, 2) vacant position is filled/hired performing with 90-days after contract award; and, if applicable, 3) vacant position is not filled/hired within 30-days and performing within 60-day.

100% inspection following contract award

29 AQL: Contractor Mobilization & Demobilization is a continuous effort as it pertains to the required level of effort in regard to

COR Audit Random PWS 3.0

PWS 2.3.2.6

AR 715-9

Satisfactory: 1) 100% of staff on the force structure performing with 90-days after contract award; and, if applicable, 2) transition of personnel off contract are planned to minimize the aircraft delivery and OPTEMPO schedule. The number of personnel required for mission accomplishment coincides with the information provided in PWS.

Contractor complies with the Operational Contract Support Planning and Management predeployment requirements.

disruption and vacancy is less than 60-days

Unsatisfactory: 1) <100% of staff on the force structure performing with 90-days after contract award; and, if applicable, 2) transition of personnel off contract caused vacancy of > than 60-days

30 AQL: Contractor completed the Transition in plan per the contract and the PWS.

COR Audit Each PWS 3.1 Transition Plan

Satisfactory: maintaining records to identified standard of applicable publication

Unsatisfactory: finding of ## non-compliant records

Random Sample to ensure compliance

31 AQL: Contractor completed the Transition out plan per the contract and the PWS.

COR Audit Each PWS 3.2 Transition Out Procedures

Satisfactory: Complete Within 120 days of starting transition

Unsatisfactory: Not transitioned in 120 days

Random Sample to ensure compliance

32 AQL: Contractor has defined and is tracking quality management system (QMS) metrics used to manage and improve the system, and to demonstrate QMS effectiveness.

COR Data Review

Monthly PWS 2.4

PWS 2.4.2.2

AS 9110

HQL

Satisfactory: maintaining records to identified standard of applicable publication

Unsatisfactory: finding of 2 non-compliant records

33 AQL: The Contractor has developed a quality system plan.

COR Data Review

Initial and With Updates

PWS 2.4

AS 9110

HQL

Satisfactory: Submitted on time and accepted by gov with not more than 2 revision cycles

Unsatisfactory: not accepted by gov requiring multiple revision cycles

100% inspection

34 AQL: The Contractor is AS 9110 certified within 12 months of contract award, initial certification within 36 months

COR Data Review

Initial and With Updates

PWS 2.4.2

AS 9110

HQL

Satisfactory: Pass with initial certification within 36 months and recertification within 12 months

Unsatisfactory: Fail recertification or initial certification or timeframe not met

100% inspection

35 Reserved.

36 AQL: The

Contractor has ensured each employee possess appropriate tool

QAS Inspection Random PWS 2.2.4.13 Current AR 95- 20;

OSHA 29

CFR 1910

Satisfactory: maintaining records to identified standard of applicable publication kits to perform the duties of their specific discipline.

The contractor has ensured that each employee possesses Personnel Protective Equipment (PPE) required for their specialty of work.

Approved US Army manuals

Unsatisfactory: finding of 4 findings per week, or duplicate individual finding

37 Reserved.

38 AQL: The

Contractor provided an in-country site manager as the single point of contact for respective effort.

The contractor shall designate a Program Manager

(PM).

COR Inspection initial and With Updates

PWS 2.3.1.1.5

PWS 2.3.2.5.7

Satisfactory: 100% of key personnel identified and hired within 30 days and performing within 90 days

Unsatisfactory: key personnel not identified and hired within 30 days and performing within 90 days

100% inspection

40 Reserved.

41 AQL: The

Contractor maintains data on the MNG assets provided for their use in performing the requirements of the contract. The Contractor provides an immediate notification when damage occurs; and information leading to the accurate estimation of the cost of the damage;

and an annual report covering the type of incidents, cost estimates and totals.

PA Data Review

Monthly PWS 2.5.2.1.13 Satisfactory: maintaining records to identified standard of applicable publication

42 AQL: The Contract or key positions possess the qualifications outlined in the PWS. The contractor has provided the personnel in the quantities specified for the labor categories to serve as key positions for this effort.

COR Data Review initial and With Updates

PWS 2.3.1.1.5

Satisfactory: 1) 100% of performing with 90-days after contract award; and, if applicable, 2) vacant position is filled/hired performing with 90-days after contract award; and, if applicable, 3) vacant position is not filled/hired within 30-days and performing within 60-day.

100% Inspection following contract award, then semiannual Periodic Inspection (upon KO/COR request) inspection of training records/certifications

43 AQL: The employees are selected by the contractor based upon their technical qualifications, expertise in the specific discipline, and maintenance management as is delineated in this PWS. The Contractor has ensured all personnel are qualified on the aircraft type before the ACO or COR permits the contractor to assign them work.

COR Data Review initial and With Updates

PWS 2.3.2.6 Satisfactory: 100% of Personnel providing aircraft maintenance qualified with current credentials and all other certification requirements to fulfil the position

Unsatisfactory: Personnel found performing maintenance without proper certifications and/or current credentials and/or other required documents for their specific discipline

44 AQL: The contractor has the capability to procure items (approved by KO) in or out of the Kingdom under the applicable sections of this contract.

KO Data Review

Periodic review of purchase authorizations

PWS 2.2.4.12.1 Satisfactory: KTR has the ability to procure items in Kingdom

Unsatisfactory: KTR unable to purchase in Kingdom

Periodic Review

45 AQL: The contractor has not proceeded with actual procurement of purchases and R&R requirements prior to obtaining written authorization from the KO and the

PWS

COR Data Review

Each PWS 2.2.4.12.1 Satisfactory: Receive procurement authorization from the KO

Unsatisfactory: No authorization by KO for procurement

100% inspection

46 Reserved.

47 Reserved.

48 AQL: The

Contractor submitted a detailed summary of the sub -contractors performance.

COR Data Review

Monthly PWS 2.3.1.1.2.3.4

Satisfactory: Submitted on time and accepted by government

Unsatisfactory: not accepted by government requiring multiple revision cycles

100% inspection

49 AQL: The Contractor implemented a compliance plan to prevent any prohibited activities IAW FAR Clause 52.222-50, Combating Trafficking in Persons (CTIP)

COR Data Review

Annually PWS 2.3.2.10 Satisfactory: Submitted certification that Contractor's agents, subcontractors, or their agents have not engaged in any CTIP activities

Unsatisfactory: Abuses relating to any CTIP activity have been found without appropriate remedial and referral actions