Attachment 001 - Airfield Ops_PWS_220810.pdf

Performance Work Statement (PWS) Airfield Operations and Maintenance for Ministry of National Guard

August 8, 2022

1.0 BACKGROUND

This Performance Work Statement (PWS) describes the Airfield Operations (AO) Services and associated On-The-Job Training (OJT) required to modernize and support the Saudi Arabian Ministry of National Guard (MNG) Aviation (AVN) Program. The AO Contractor’s effort is an integral part of the modernization process which covers all elements, missions, and functions of the MNG airfields as well as those requirements needed to support the activities of the Office of the Program Manager (OPM). The ultimate program goal is the development within MNG of the capability to unilaterally initiate and sustain modern military organizations and systems.

1.1 SCOPE

The Contractor shall provide qualified personnel and expertise to utilize MNG provided equipment and workspaces to conduct Airfield Operations, airfield direct support services, and all associated OJT for MNG students throughout all the functional areas.

AO includes Air Traffic Control; Aircraft Crash, Fire, and Rescue Services; Air Navigational Aid (NAVAID) Support; Airfield Services; Fuels Specialist Fueling/Defueling; Airfield Management and Maintenance.

1.2 PERIOD OF PERFORMANCE

The period of performance is for a one-year base period with four, one-year option periods.

1.3 PLACE OF PERFORMANCE

Performance Locations are: 1) Khashm Al Aan Airfield (KAA); 2) Khashm Al Aan Heliport (KAH); and 3) Dirab Airfield (DAA). See Attachments 002 and 003, Installation Maps.

1.4 HOURS OF OPERATION

1.4.1 The Contractor shall work flexible shifts when required by the United Stated Government (USG) to support the aircraft maintenance program. Work schedules shall be adjusted to support flight operations to include scheduled flight training and maintenance flight operations.

1.4.2 The Contractor shall ensure Flight Operations facility, Air Traffic Services, and Airfield Services capability at operational facilities for two 9-hour shifts, 5 days per week (18/5) for the duration of scheduled flights.

1.4.3 Aircraft Rescue Fire Fighting (ARFF) services shall be provided 24 hours per day, even when no aircraft movement or maintenance activities are in progress.

2.0 OPERATIONAL SUPPORT OBJECTIVES

2.1 GENERAL INFORMATION

2.1.1 The Contracting Officer Representative (COR) will be the point of contact for all contract requirements related to this contract. The COR will monitor all technical aspects of this contract and assist the Contracting Officer (KO) in contract administration.

2.1.2 Specific duties listed in this section shall not be interpreted as including any inherently Governmental functions such as, but not limited to policy development, representation of the Government at meetings, security, and decision-making.

2.2 SUPPORT REQUIREMENTS

2.2.1 Airfield Operations (AO) Support

2.2.1.1 The contractor shall provide all personnel and supervision to provide Airfield Operations for rotary wing aircraft in support of the Office of Program Management – Saudi Arabian National Guard (OPM-SANG) Modernization Program and the Saudi Arabian MNG. This PWS states the technical, functional and performance requirements of the work to be performed; identifies essential functions to be performed; and determines performance factors, including the location of the work, and the timeliness of the work.

2.2.1.2 Training Management Office. The Contractor shall create, staff, and operate a Training Management Office (TMO). The Training Services Contractor shall staff the office with certified training and management specialists. The office shall be responsible for initiating, updating, maintaining records, and tracking OJT to for the MNG AVN personnel. Certification of training will be the responsibility of the MNG AVN with USG support. Contractor personnel within the TMO shall provide oversight and management of the training, scheduling, and training program development requirements. The AO Contractor shall use the MNG provided Enterprise Resource Planning (ERP) G21 as the Training Management System (TMS)to schedule classes, track individual progress, and provide status reports to the TMO. The contractor shall provide user feedback to improve performance of the G21 ERP.

2.2.1.3 On-the-Job Training (OJT) Program

2.2.1.3.1 The Contractor shall establish OJT programs for Military Occupation Specialty (MOS) qualified MNG Soldiers. The contractor shall develop and maintain an OJT Standard Operating Procedures (SOP) and MOS Specific job books. The SOP shall establish an annual training plan to provide a new MOS Qualified Soldier with identified training iterations as required. Certification of training will be the responsibility of the MNG AVN with USG support. The Contractor shall submit an MNG AVN OJT SOP, MOS Specific job books with checklists and required revisions to MNG and the USG for review and submit a monthly OJT Status Report. (Contract Data Requirements List (CDRL) A002).

2.2.1.3.2 The Contractor shall utilize the G21 ERP to provide, coordinate, and track all training, to include coordinating OJT, required for:

a. MNG AVN personnel already 10 level certified, in achieving 20 level certifications within 18 months

b. MNG AVN personnel already 20 level certified, in achieving 30 level certifications within 12 months.

2.2.1.3.3 The contractor shall conduct OJT AVN training in conjunction with airfield operations. The training conducted shall be IAW MNG/USG/ International Civil Aviation Organization (ICAO)/ General Aviation Civil Authority (GACA) regulations and include but not limited to the following specialties:

2.2.1.3.3.1 Reserved.

2.2.1.3.3.2 Air Traffic Control

2.2.1.3.3.3 Aircraft Crash, Fire, and Rescue Services

2.2.1.3.3.4 Air NAVAID Support

2.2.1.3.3.5 Airfield Services

2.2.1.3.3.6 Fuels Specialist Fueling/Defueling

2.2.1.3.4 The AO Contractor shall review all MNG OJT training programs (no less than annually) and submit revisions as required to the USG and MNG. (CDRL A002).

2.2.1.3.5 Contractor TMO shall provide a monthly Aviation Training Status Report which provides a monthly summary of training accomplished by trainees, and progress toward completing 10, 20, and 30 level training.

2.2.1.3.6 RESERVED

2.2.1.3.7 The Contractor shall track the participation of MNG Soldiers in OJT via attendance report.

Consideration will be given to adjust the 18-month requirement based on the availability of the Soldier.

Contractor shall report monthly training attended in the Attendance Report. (CDRL A003).

2.2.1.3.8 The contractor is responsible for the reproduction or printing, and updating, of the Job Books.

For MOS’s where approved job books do not exist, when directed by USG the contractor shall develop and update job books to meet MNG AVN’s requirement for Military Occupation Specialty (MOS) progression. The contractor shall develop checklists for each job book related task (10, 20, 30-level).

The contractor shall ensure the checklist is performed to 100% before signing off as proficient on the task in the student job book. (CDRL) A002).

2.2.1.3.9 The Contractor shall update and modify the OJT SOP as required to reflect changes in current operational procedures or approved changes in maintenance concepts. The Contractor shall incorporate all MNG asset training equipment, materials, and tools into their OJT SOP.

2.2.1.3.10 The Contractor maintains records of the training provided to all MNG AVN personnel. The Contractor shall provide observation to MNG AVN Soldiers while they are conducting Airfield Operations. Quality of operations and maintenance shall be the responsibility of the contractor.

2.2.2 Supply Services

The Contractor shall use MNG provided G21 ERP computer- based Logistics/Supply Chain Management (LSCM) management information system (MIS) to forecast and order replacement parts and spares in support of all MNG AVN equipment associated with airfield/heliport operations, maintenance, and services.

2.2.2.1 RESERVED

2.2.2.2 The Contractor shall be accountable for and oversee the management and use of MNG property assigned to the Contractor. (CDRL A005).

2.2.2.3 The Contractor shall draft, implement, and maintain a Property Management SOP and provide to USG for review and approval. (CDRL A002).

2.2.2.4 The Contractor shall conduct Quality Control (QC) inspections to incoming and outgoing parts/LRUs (Line Replaceable Unit).

2.2.2.5 Reserved.

2.2.2.6 The Contractor shall utilize MNG provided G21 ERP to implement and maintain a property management/accountability system. The Contractor shall conduct and provide property inventory reports to USG on a monthly (10% inventory) and annual basis (100% inventory (CDRL A005).

2.2.3 Airfield Support Services

2.2.3.1 The Contractor shall provide all Airfield Support Services (AFSS) in the Kingdom of Saudi Arabia (KSA) on MNG Airfields/Heliports and shall maintain, sustain and/or provide required services related to Airfields/Heliport Facilities Management.

2.2.3.2 The Contractor shall work with all required functional area personnel to include other Contractor personnel to ensure that the airfield facilities provide a safe, efficient, and effective airfield environment.

2.2.3.3 Reserved.

2.2.3.4 Contractor shall be responsible for developing and maintaining a Maintenance/Action Call Record (Work Order Log), and input into G21 for all assigned airfield operation facilities and equipment.

The contractor shall develop and provide a monthly Equipment Management and Maintenance Report.

(CDRL A003).

2.2.3.5 The Contractor shall maintain and update existing Airfield Management Operating Procedure.

2.2.3.6 The Contractor shall provide an Airfield Management monthly report for use by the contractor and MNG and provide to USG. (CDRL A003).

2.2.3.7 The Contractor shall develop and maintain Transition Out Procedures in accordance with paragraph 3.2 of this PWS.

2.2.3.8 The Contractor shall perform daily inspections of the runway, taxiways, parking ramp area, heliport light, aircraft mooring, and grounding points (Attachment 004 Equipment List).

2.2.3.8.1 The contractor shall initiate workorders for any identified deficiencies found in the inspected areas at 2.2.3.8.

2.2.3.8.2 The contractor shall provide monthly reports of inspections to the COR and Government Flight Representative (GFR). The MNG Airfield/Heliport Inspection Report shall form the basis for recommendations for repair.

2.2.3.9 Reserved.

2.2.4 Airfield Operations

The Contractor shall provide all AO in the KSA on MNG Airfields/Heliports and shall maintain and sustain provided MNG equipment related to Airfields/Heliport operations service. This AO support includes Air Traffic Control; Aircraft Crash, Fire, and Rescue Services; Fuels Specialist Fueling/Defueling; Airfield Management; and associated OJT for MNG students. (CDRL A004)

2.2.4.1 Airfield/Heliport Management and Operations (AMOPS)

2.2.4.1.1 The Contractor shall staff an Airfield Management Operations (Base Operations) at each Airfield/Heliport and one Flight Operations facility per operating location and AITD Flight School capable of providing no less than two 9-hour shifts, 5 days per week (18/5) for the duration of scheduled flights.

Work schedules shall be adjusted to support all MNG Airfield/Heliport flight operations to include scheduled flight training and maintenance flight operations.

2.2.4.1.2 The Contractor shall update and maintain the MNG-provided Airfield Operations Manual (AOM) and an Airfield/Heliport flight operations operating procedures (A/HOP) for use by the contractor and MNG and provide to USG for review and approval. The Contractor shall also develop and/or maintain Transition Out Procedures in accordance with paragraph 3.2 of this PWS. (CDRL A002)

2.2.4.1.3 The Contractor shall work with all required functional area personnel to include other Contractor personnel to ensure that the airfield and its related equipment are fully functional and can support both scheduled and unscheduled aircraft operations to provide a safe, efficient, and effective airfield environment for aircraft operations.

2.2.4.1.4 The Contractor shall provide management and coordination of MNG Aviation Airfield services, joint use airspace, Airfields/Heliport use, night operation agreements, noise abatement, and other special interest areas.

2.2.4.1.5 The Contractor shall monitor, track, and coordinate construction vehicle traffic and associated construction operations with the appropriate Contractors and/or engineers to facilitate safe aviation operations. The Contractor shall ensure appropriate Notices to Airmen (NOTAMs) and coordination with tenant unit reference airfield construction are disseminated in a timely manner.

2.2.4.1.6 The Contractor shall coordinate with USG and MNG personnel to monitor all activities (e.g., construction, exercises, training, deployments) affecting the use of the airfield environment and facilities (e.g., runways, taxiways, parking aprons, control tower, approach control, air NAVAIDS).

2.2.4.1.7 The Contractor shall support emergency services and special events as required.

2.2.4.1.8 The Contractor shall assist MNG in forecasting and coordinating fueling support.

2.2.4.1.9 The Contractor shall participate and contribute to the monthly safety council meeting and attend the MNG lead installation flight safety and standardization committee meetings.

2.2.4.1.10 Contractor shall be accountable for and oversee the management and use of assigned Airfields/Heliport property.

2.2.4.2 Airfield, Air Traffic Control Equipment, & NAVAIDS Maintenance

2.2.4.2.1 The Contractor shall provide maintenance for the Air Traffic Control (ATC) communications, radar, NAVAIDS and associated support systems of Airfield Communication, Navigation, and Surveillance (CNS) systems. Activities include technical inspections, scheduled and unscheduled maintenance of CNS and ATC specific equipment per manufacturer's specifications and International Civil Aviation Organization/General Authority of Civil Aviation (ICAO/GACA) standards. Also included is maintaining the Automated Weather Observing System (AWOS), GCA 2000 Radar, PAPI, Voice Communication Control Systems (VCCS) to include IT programming and networking solutions, Communication Radios (COMM), Instrument Landing System (ILS), Doppler Very High Frequency Omni Range (DVOR), Runway Visual Range System (RVR), Digital Audio Legal Recorder (DALR), and Automatic Terminal Information Service (ATIS) at Dirab Army Airfield (DAA), Khashm Al Aan Airfield (KAA), and Khashm Al Aan Heliport (KAH). Examples of services to be provided include, but are not limited to, preventive maintenance, system troubleshooting, system evaluation and analysis, removal and/or replacement or upgrade of system components (with USG approval), shipment of faulty parts to Contractors designated depot, retrieval of replacement parts from on-site supply, and equipment record jackets documenting all preventive and corrective maintenance performed on equipment to include the following systems:

• Voice Communications Control Systems (VCCS)

• Communications Radios (COMM)

• Instrument Landing System (ILS)

• Distance Measuring Equipment (DME)

• Doppler VHF Omnidirectional Radio Range (DVOR)

• Test Measurement & Diagnostics Equipment (TMDE)

• Sets, Kits, Outfits, & Tools (SKOT)

2.2.4.2.2 The Contractor shall ensure that on-site technical personnel are certified to install, upgrade, repair, and perform all scheduled and unscheduled maintenance for subject CNS and ATC systems IAW ICAO/GACA standards and OEM specifications.

2.2.4.2.3 The Contractor shall develop and maintain CNS and ATC systems and NAVAIDS Maintenance Procedures for use by the contractor and MNG. (CDRL A002)

2.2.4.2.4 The Contractor shall coordinate for repair of CNS and ATC Equipment covered under Original Equipment Manufacturer warranty, if applicable.

2.2.4.2.5 Upon completion of service, the Contractor shall certify in writing to the Project Manager or designated representative the work completed with all pertinent deviations specifically noted.

2.2.4.3 Aircraft Crash, Fire, and Rescue Services

2.2.4.3.1 Aircraft Rescue Fire Fighting (ARFF) services shall be provided 24 hours per day when aircraft are present, even when no aircraft movement or maintenance activities are in progress.

2.2.4.3.2 The Contractor shall ensure ARFF emergency coverage and response for MNG Airfields/Heliport flight lines. The Flight line is defined as all structures, objects, and equipment inside the fence surrounding movement surfaces, hangars, and associated structures to include bulk fuel storage and distribution facility.

2.2.4.3.3 The Contractor shall maintain a Crash, Fire, and Rescue SOP to include emergency response plans for Crash Fire Rescue, Aircraft and Hazardous Spill emergencies for use by the contractor and MNG and provide to USG for review and approval. (CDRL A002)

2.2.4.3.4 The Contractor shall implement and maintain Airfield/Heliport Qualification training plans (Emergency Responder Job Book) in order to provide OJT for MNG personnel and to maintain currency for assigned emergency response employees. The training plans and job books shall be updated annually and provided to USG for review and approval. (CDRL A002)

2.2.4.3.5 The Contractor shall collaborate with the MNG Safety Officer, USG Safety Officer, and Brigade Aviation Safety Trainer to maintain an MNG Aviation Airfield/Heliport Pre-Accident Plan for use by the Contractor and MNG. The plan shall be provided to USG for review and approval. The Contractor shall conduct quarterly exercises of the Airfield Pre-Accident Plan. (CDRL A006)

2.2.4.3.6 The Contractor shall maintain an MNG Airfield/Heliport flight line and training support facilities Fire Prevention Safety Inspection Checklist and Procedures (FPSICP) for use by the Contractor and MNG and provide to MNG for review and approval. (CDRL A002) The FPSICP shall include these tasks:

2.2.4.3.6.1 Inspection of facilities for fire hazards

2.2.4.3.6.2 Inspection and upkeep of garrison fire extinguishers

2.2.4.3.6.3 Fire Risk Analysis to personnel, facilities, and equipment

2.2.4.3.6.4 Test and maintain fire alarm systems

2.2.4.3.6.5 Test and maintain fire suppression systems

2.2.4.3.6.6 Respond to and documentation of alarm and suppression system activations

2.2.4.3.6.7 Documentation of deficiencies

2.2.4.3.6.8 Developing, advising, and implementing corrective action plans

2.2.4.3.6.9 Developing, advising, and implementing evacuation plans

2.2.4.3.7 The Contractor shall meet MNG/USG/ICAO/GACA requirements for Airfield/Heliport fire prevention and emergency services in accordance with applicable Standards.

2.2.4.3.8 The Contractor shall provide firefighters to provide crash, fire and rescue response, and operate and maintain all firefighting first responder vehicles and associated equipment in accordance with applicable regulations and equipment manufacturer recommendations. The Contractor shall operate and perform preventative daily maintenance on all firefighting first responder vehicles and associated equipment in accordance with applicable regulations and equipment manufacturer recommendations. Contractor shall coordinate for maintenance of provided firefighting first responder vehicles and associated equipment with MNG maintenance support facility.

2.2.4.3.9 The Contractor shall provide first response to all flight and ground emergencies occurring on the Flight Line and collaborate with emergency medical personnel in response to flight and ground incidents/accidents. The Contractor shall provide reports as specified in CDRL A013.

2.2.4.3.10 The Contractor shall collaborate with MNG Maintenance and Operations (M&O), MNG Fire Prevention, and appropriate sub-contractor maintenance personnel to ensure Flight Line and Hangar fire detection and alarm and fire suppression systems are in optimum working order.

2.2.4.3.11 The Contractor shall train selected MNG personnel in MNG approved fire prevention programs and techniques. This shall include but not be limited to inspection of fire extinguishers in their area of work and proper evacuation procedures in the event of an alarm. Contractor shall train all assigned flight line personnel in basic fire extinguisher use, fire prevention and proper evacuation procedures with annual refresher training.

2.2.4.3.12 The Contractor shall be responsible for the serviceability and overall condition of Airfield/Heliport fire extinguishers IAW equipment manufacturer recommendations.

2.2.4.3.13 Crash, Fire, and Rescue Services OJT

2.2.4.3.13.1 The Contractor shall coordinate OJT in Emergency Responder Airfield/Heliport Qualification training.

2.2.4.3.13.2 The Contractor shall maintain documentation of required training and certification to include individual training records.

2.2.4.4 Security Support

2.2.4.4.1 The Contractor shall coordinate with MNG Security Police for Access Badging of their contractor employees as required.

2.2.4.4.2 The Contractor shall prepare, submit, and coordinate with MNG Security Police vetting documents and badging applications for local hire subcontract personnel and Vendor access to MNG Airfields/Heliports

2.2.4.4.3 The Contractor shall assist with the maintenance of MNG Airfields/Heliports security monitoring systems (Close Circuit TV - CCTV), access control facilities, and devices (Barriers and Gates).

2.2.4.4.4 The Contractor shall coordinate access control and escort of local hire subcontract personnel and vendors supporting this contract.

2.2.4.4.5 Physical Security. The Contractor shall ensure that all cell phones are removed from employees before entering the flight line.

2.2.4.4.6 Taking of photos or video is strictly prohibited unless expressed written consent is given by Ministry of the National Guard Intelligence Officer or designated representative.

2.2.4.5 Airfield/Heliport Safety Program

2.2.4.5.1 The Contractor shall collaborate with the MNG and the USG to maintain an Airfield/Heliport Safety Program and provide to USG for review and approval and produce a monthly Safety Program Statistics Report. (CDRL A002)

2.2.4.5.2 The Contractor shall advise, assist, and coordinate with MNG/USG during incident/accident investigations.

2.2.4.5.3 The Contractor shall assist MNG in the review of Operational Hazard Reports (OHR’s) when submitted.

2.2.4.5.4 RESERVED

2.2.4.5.5 The Contractor shall serve as a member of the Airfield/Heliport Operations Board(s) and Safety Advisory Council(s) (includes MNG, US Government, and Contractor personnel).

2.2.4.5.6 The Contractor Safety Team shall participate in the airfield monthly Safety and Standardization council meetings (includes MNG, US Government, and Contractor personnel).

2.2.4.5.7 The Contractor shall assist MNG and the USG in coordinating airspace usage agreements for training and airfield operations.

2.2.4.5.8 The Contractor shall update and maintain an Airfield/Heliport Aviation Safety Inspection Checklist and shall perform and document scheduled and periodic safety inspections of MNG Airfield/Heliport and facilities, to include a quarterly exercise of the Airfield/Heliport Pre-Accident Plan.

(CDRL A006)

2.2.4.5.9 The Contractor shall update and maintain MNG Airfield/Heliport emergency and crash alert processes.

2.2.4.5.10 The Contractor shall provide required orientations to New Hires, MNG Aviation personnel, US Government, and other Contractors on aviation and ground safety policies and procedures.

2.2.4.5.11 The Contractor shall advise and assist the commander and staff with Safety and Composite Risk Management (CRM) Programs. (CDRL A002)

2.2.4.5.11.1 Draft, implement, and maintain safety policy and procedures.

2.2.4.5.11.2 Draft, implement, and maintain safety goals, objectives, and priorities and integrating them into appropriate training guidance and CRM Programs.

2.2.4.5.11.3 Draft, develop, recommend, implement, and maintain corrective actions/control options for command selection.

2.2.4.5.12 The Contractor shall notify MNG/USG when a below-standard status that affects safety is detected in any functional area.

2.2.4.5.13 The Contractor shall assist in assessing MNG units CRM effectiveness and safety performance after operations by (CDRL A002):

2.2.4.5.13.1 Collecting information about CRM risk-management successes, shortcomings, and needed improvements.

2.2.4.5.13.2 Assisting in implementing corrective actions/controls to improve performance.

2.2.4.5.14 Monitor safety-related programs by:

2.2.4.5.14.1 Observing flight and ground operations to detect and correct unsafe practices.

2.2.4.5.14.2 Conducting hazard analysis, prioritizing hazards in terms of accident severity and probability, and promptly advising the appropriate officials.

2.2.4.5.14.3 Assisting with the conduct of safety meetings and councils.

2.2.4.5.14.4 Reviewing aircraft accident reports and assist to implement corrective measures.

2.2.4.5.14.5 Rehearsing, reviewing, and documenting the adequacy of the unit pre-accident plan.

2.2.4.6 Environmental Program (HAZMAT, HAZCOM, Hazardous Waste Disposal)

2.2.4.6.1 The Contractor shall execute and coordinate Environmental Compliance with required local government organizations in accordance with The Ministry of Environment, Water and Agriculture regulations. The Contractor shall maintain an Environmental Compliance SOP to include the use of an Environmental Incident Report for use by the contractor and MNG and provide to USG for review and approval. (CDRL A002)

2.2.4.6.2 The Contractor shall collaborate with the USG Safety Officer, MNG Aviation Safety Manager, Flight Operations, and Crash, Fire, and Rescue in the bi-annual exercise of the Hazardous Spill portion of the Airfield/Heliport Pre-Accident Plan.

2.2.4.6.3 The Contractor shall advise and assist MNG with HAZMAT spill/incident investigations.

2.2.4.6.4 The Contractor shall conduct approved MNG HAZCOM training.

2.2.4.6.5 The Contractor shall advise and assist MNG with Hazardous Waste management and disposal IAW KSA environmental laws.

2.2.4.7 ATC Tower Services.

2.2.4.7.1 The Contractor shall ensure Air Traffic Services capability for no less than two (2) operational MNG Airfields/Heliport facilities for two 9-hour shifts, 5 days per week (18/5) for the duration of scheduled flights. Khashm Al Aan Heliport (KAH) air traffic control services shall be provided by the Khashm Al Aan Airfield (KAA) air traffic control tower. Work schedules shall be adjusted to support flight operations to include scheduled flight training and maintenance flight operations. This requirement is to provide the qualified personnel to support operations of ATC systems and air NAVAIDS, including Tower and Radar Operations and OJT training. Radar operations include control of aircraft using radar to vector aircraft into position for Ground-Controlled Approach (GCA) and to intercept the final approach course of instrument landing procedures. The Contractor shall draft and maintain an ATC Facilities SOP for use by the contractor and MNG and provide to USG for review and approval. (CDRL A002)

2.2.4.7.2 The Contractor shall coordinate and provide Air Traffic Movement control within jurisdiction area.

2.2.4.7.3 The Contractor shall determine the operational status of ATC systems and air NAVAIDS and report changes in status.

2.2.4.7.4 The Contractor shall collect and safeguard accident/ incident data.

2.2.4.7.5 The Contractor shall maintain an up-to-date library of required aviation charts, maps, and publications.

2.2.4.7.6 The Contractor shall implement and maintain the ATC training program to include associated OJT for MNG Soldiers in compliance with the MNG approved training program.

2.2.4.7.7 The Contractor shall maintain documentation of required training and certification for all personnel assigned to ATC to include individual training records.

2.2.4.7.8 The Contractor shall provide tracking and documentation of ATC currency requirements and submittal of reports for all personnel assigned to ATC.

2.2.4.7.9 Provide and document shift-change briefings to controllers on weather conditions, equipment status, field conditions and special operations prior to assuming duties.

2.2.4.7.10 Ensure appropriate notification of Search and Rescue (SAR) and crash/rescue agencies of aircraft distress and other emergencies.

2.2.4.7.11 Evaluate equipment operational readiness, record equipment outages and coordinate actions to correct any discrepancies.

2.2.4.8 Air Traffic Control Tower (ATCT). The Contractor shall provide certified personnel IAW MNG, and ICAO standards to support the ATC Management Operations, including the following functions:

2.2.4.8.1 The Contractor shall provide arrival, final, local, ground, and flight data controllers IAW all applicable (MNG/USG/ICAO/GACA) regulations. The contractor shall develop and maintain an ATC SOP.

One controller shall be designated as Shift Lead or Controller in Charge (CIC), at all times. (CDRL A002)

2.2.4.8.2 The Contractor shall ensure airborne traffic controlled by the tower adhere to Visual Flight Rules (VFR), Special Visual Flight Rules (SVFR) or Instrument Flight Rules (IFR) traffic until released to local control jurisdiction.

2.2.4.8.3 The Contractor shall manage ground movement of aircraft; provide arrival/departure control and ensure local airspace control IAW applicable regulations.

2.2.4.9 Air Navigational Systems. The Air Navigational Systems and radio communications allow terminal ATC services to provide flight following for Instrument Flight Rules (IFR) and Special Visual Flight Rules (SVFR) air traffic within the facilities assigned area of jurisdiction. The scope of services provided will vary according to equipment installed, and the type of delegated airspace and special use areas assigned.

2.2.4.10 ATC Tower Services OJT

2.2.4.10.1 The Training Services Contractor shall provide OJT in the ATC training program in compliance with the MNG approved training program and ATC training program.

2.2.4.10.2 The Contractor shall maintain documentation of required training and certification to include individual training records.

2.2.4.10.3 The Contractor shall provide tracking and documentation of ATC currency requirements and submittal of reports.

2.2.4.11 Fueling/Defueling OJT

2.2.4.11.1 The Contractor shall train and assist MNG with Fueling/Defueling Operations at MNG Airfield/Heliports and training sites (Forward Arming and Refueling Point (FARP)).

2.2.4.11.2 The contractor shall train Fueling/Defueling operations to include: Receipt, management, testing, and distribution of bulk and retail fuel; operation and maintenance of bulk fuel storage/distribution facility and related equipment; operation, maintenance and management of fuel distribution vehicles and related equipment; into-plane fueling and defueling operations; training of MNG MOS qualified refuel personnel (OJT).

2.2.4.11.3 The Contractor shall create, update and maintain Refueling/Defueling Procedures for use by the contractor and MNG based on U.S. Army ATP 4-43 Petroleum Supply Operations and ATP-3-04.17, Techniques for Forward Arming and Refueling Points as well as MNG ATP 4-43 Petroleum Supply Operations and MNG ATP-3-04.17, Techniques for Forward Arming and Refueling and provide to USG for review and approval. (CDRL A002)

2.2.4.11.4 The Contractor shall assist in maintaining current up-to-date forms to document fuel testing and monitoring IAW MNG SOPs.

2.2.4.11.5 The Contractor shall assist in acquiring and maintaining a publication library for each airfield.

2.2.4.11.6 The Contractor shall conduct inventory, inspections, and maintenance on MNG refuel equipment.

2.2.4.11.7 The Contractor shall train MNG Soldiers in Class III refuel and de-fuel operations from MNG owned equipment into aircraft.

2.2.4.11.8 The Contractor shall operate and maintain safety practices and processes IAW all applicable safety regulations and manuals.

2.2.4.12 Airfield/Heliport Support Services

2.2.4.12.1 The Contractor shall provide qualified personnel for the day-to-day management, operations, training, and sustainment support services for MNG Aviation Airfields/Heliport shall maintain and sustain the MNG provided equipment, supplies, and services related to airfield/heliport operations service. The Contractor shall utilize the MNG G21 system to process purchase requests and approvals for parts and supply purchases.

2.2.4.13 The Contractor shall ensure each employee assigned to an MNG Airfield/Heliport possesses appropriate Personal Protective Equipment (PPE) to perform the duties of their specific discipline. The minimum requirements shall be found in Occupational Safety and Health Administration (OSHA) 29 Code of Federal Regulations (CFR) 1910 Occupational Safety and Health Standard. Durable goods shall be returned to the government upon termination of the contract.

2.2.4.14 Special Tools / Equipment

2.2.4.14.1 The Contractor shall identify additional special tool requirements.

2.2.4.14.2 The Contractor shall submit initial special tool and equipment requirement proposals to the COR and KO within 30 days of start of contract performance.

2.3 MANAGEMENT REQUIREMENTS

2.3.1 Management

2.3.1.1 Reserved.

2.3.1.1.1 AO Program and Project Management. The Contractor shall provide sound project management disciplines and is responsible for managing the successful operation of multiple tasks needed to fulfill the requirements of this performance work statement (PWS), including asset management visibility and reporting, and key personnel designation and reporting. The Contractor shall provide program and project management metrics across all functional areas of AO. These metrics shall include developing the contract program plan and educating employees about the plan to coordinate the activities of all teams. The Contractor shall liaise between their team and other departments as required and organize meetings and training programs as required. The Contractor shall develop and communicate goals and deliverables evaluating all work to ensure successful completion of requirements. The Contractor shall provide risk management and risk mitigation across all functional areas and include a plan for each. Risk is to be managed by the Contractor and the Government as each performs its respective responsibilities subject to applicable oversight and approval requirements for its decisions. Where contract requirements are based on policy, the Contractor and the Government shall each work to achieve an acceptable balance between change, compliance, and risk.

2.3.1.1.2 Administration.

2.3.1.1.2.1 Meeting Management. The Contractor shall coordinate, plan, assist, and attend meetings, conferences, and reviews. Some developed documents shall be required. Unless otherwise noted, all Program/Project Management (PM) related documents include, but are not limited to, the following:

2.3.1.1.2.1.1 Meeting agenda

2.3.1.1.2.1.2 Minutes, reports, and recommendations

2.3.1.1.2.1.3 Attendance lists

2.3.1.1.2.1.4 Log and track action items

2.3.1.1.2.1.5 Program reviews

2.3.1.1.2.1.6 Maintain historical records of these meetings for ready retrieval and reference; and,

2.3.1.1.2.1.7 Reference information packages for ready access in support of meeting attendance and action item and deficiency resolution.

2.3.1.1.2.2 Meetings and Reports. The Contractor shall provide a weekly activity report and maintain weekly detailed project plans, documentation, and schedules for all technical activities to meet established deadlines. The Contractor shall participate and assist with response to all data calls. The Contractor shall provide oral and written briefings and participate in meetings with prior notice and as required. As requested, the Contractor shall attend meetings with the Government Project Manager and other stakeholders. The meetings shall occur on-site in Government space. This task includes chasing reports and corresponding with appropriate contacts to ensure the completion of program objectives.

The contractor shall provide an annual roll up of spending and status of billing, summary of total hours worked, average number of employees and a summary of contract actions performed by the contractor staff, MNG asset inventory with geographical location (installation/building) of each item and who is signed for the item.

2.3.1.1.2.3 Program Management Review (PMR). The Contractor shall work with USG to coordinate date, time, and location of PMRs. PMRs may be scheduled monthly for the 120-day transition period and then quarterly for the remainder of period of performance. (CDRL A003) The Government reserves the right to require additional or fewer PMRs if any performance indicators show less than satisfactory or greater than satisfactory performance. At a minimum, the Contractor shall provide work breakdown schedule, integrated baseline schedule, and performance information to the Government throughout the AO acquisition. The contractor shall establish an integrated baseline for the program base period.

Performance information at the AO level includes, but is not limited to the following:

2.3.1.1.2.3.1 Risk Management

2.3.1.1.2.3.2 Reserved

2.3.1.1.2.3.3 Recruiting/HR Management (Recruiting, screening, hiring, and retention statistics, to include incoming and projected loss)

2.3.1.1.2.3.4 Contract and Subcontractor Management (to include directed participation in MNG AVN TDY requirements)

2.3.1.1.2.3.5 Quality Management

2.3.1.1.2.3.6 Reserved

2.3.1.1.2.3.7 Security Management

2.3.1.1.2.3.8 Training and On The Job Training Management

2.3.1.1.2.3.9 Accreditation and Currency Status

2.3.1.1.2.3.10 Reserved

2.3.1.1.2.3.11 Mission Crew Availability and Readiness Rates

2.3.1.1.2.3.12 Student Availability and Training Readiness Rates

2.3.1.1.2.3.13 Mission Equipment Status

2.3.1.1.2.3.14 Safety Program Status

At a minimum, the Contractor shall meet the following management review acceptable quality levels:

Required Service Government Standard Acceptable Quality Level Integrated Baseline Review 7 days after award; Report

Variance w/in 2 days Not to Exceed 30 days after award:

Address Variance in schedule within five (5) business days

Program Management Reviews Monthly, Quarterly Not to Exceed Quarterly

2.3.1.1.3 Site Evaluation Visits

2.3.1.1.3.1 The Contractor shall support site evaluation visits conducted by the USG representatives on a non-interference basis.

2.3.1.1.4 Property/Asset Management Reporting. The Contractor shall utilize MNG provided G21 ERP to implement and maintain a property management/accountability system. The Contractor shall conduct and provide Inventory reports to USG on a monthly (10% inventory) and annual basis (100% inventory).

The contractor shall provide quarterly reports regarding the status of the KSA MNG assets in the possession of the contractor (CDRL A005). The contractor shall recommend report formats for KO approval 30-days prior to first reports. The contractor is encouraged to use procedures and reporting processes associated with USG property accountability clauses, regulations, and publications to develop and provide a formal Quality Control Plan (QCP). MNG assets furnished on this contract are listed in Attachment 004 Equipment List. Except as otherwise specified in writing by the Contracting Officer, title to all property furnished to the Contractor by the Government for performance here under shall vest in the SANG. The Contractor is responsible for maintenance, repair, and accountability of this property.

2.3.1.1.5 Key Positions. Positions identified by the contractor as key during the proposal process and accepted by the government shall be fully staffed within 60 days of award. The government may identify additional positions as key during contract performance, and the contractor shall staff them within 30 days and performing on site within 90 days of notification. The initial list with hierarchy for each key position shall be submitted to the Government within five (5) days of award. Once staffed, those key positions become key personnel. Staffing shall be reported monthly IAW paragraph 2.3.2 Monthly Staffing Report of this PWS.

2.3.1.1.6 Site Management. Staffing shall be reported monthly IAW paragraph 2.3.2 Monthly Staffing Report of this PWS.

2.3.1.1.7 Operational Readiness Reporting. The Contractor shall provide status for aircraft air traffic control and firefighting equipment by airfield. The Contractor shall have available, an equipment readiness report in a format comparable to DA Form 2406 Materiel Condition Status Report for the USG and the MNG AVN review.

2.3.2 Manning

2.3.2.1 RESERVED

2.3.2.2 The contractor should optimize their staffing to align with the Saudi Arabian Governments Vision 2030 and Saudization.

2.3.2.3 Whenever possible positions should be filled with qualified Saudi Citizens.

2.3.2.4 RESERVED

2.3.2.5 Monthly Staffing Report: Staffing shall be reported monthly.

2.3.2.5.1 RESERVED

2.3.2.5.2 RESERVED

2.3.2.5.3 RESERVED

2.3.2.5.4 The contractor personnel in key positions shall be on site during duty hours.

2.3.2.5.5 The Contractor shall establish a hierarchy for each key position validated by the COR in writing before final approval by KO. Once staffed, those key positions become key personnel. The list of key personnel shall be submitted as required, but within 24 hours of any change in key personnel. The list of key personnel shall include their addresses (to include e-mail) and telephone numbers within their assigned area of operations and provided to the COR as soon as available and whenever changes occur.

The contractor shall provide immediate replacement of key personnel found not qualified by the Government or who are no longer performing on the contract.

2.3.2.5.6 RESERVED

2.3.2.5.7 The Contractor shall designate a Program Manager (PM) as the single point of contact for the contract.

2.3.2.6 The Contractor’s efforts shall comply with the force structure approved upon award of this contract. All contractor aircraft maintenance personnel shall be FAA and FCC licensed (A&P) or certified by US Army Aviation Center of Excellence, or Kingdom of Saudi Arabia equivalent.

2.3.2.7 RESERVED

2.3.2.8 RESERVED

2.3.2.9 Exigent Surge. Exigent Surge is defined as performance requirements related to, but not included within this PWS, or not priced within the scope based upon changing or emerging requirements. For example, immediate work required by Safety of Flight message, change in the operating environment, or at specific request by KSA.

2.3.2.9.1 The Contractor shall obtain KO approval prior to surge hours being worked.

2.3.2.9.2 Requests for approval shall be submitted in writing to the COR/ACOR and must include the specific hours per labor category, applicable dates and purpose for the Exigent Surge requirement.

2.3.2.9.3 Once surge is approved by the KO, the Contractor shall not exceed the total price approved by the KO.

2.3.2.10 The Contractor shall comply with FAR Clause 52.222-50, Combating Trafficking in Persons (CTIP) and the reporting requirements therein.

2.3.3 Reserved.

2.3.4 Antiterrorism Considerations: The Contractor shall comply with all local KSA laws and procedures, policies and regulations.

2.3.5 Physical and Information Security

2.3.5.1 The Contractor shall be responsible for physical security and accountability of all material including but not limited to property, manuals, software, equipment, and tools provided to the contractor as MNG asset.

2.3.5.2 RESERVED

2.4 QUALITY CONTROL

2.4.1 The contractor shall ensure the quality and accuracy of its products and services are maintained.

The contractor is responsible for correcting all errors, omissions, or other required changes directed by the USG.

2.4.2 The contractor shall implement and maintain a certificated Quality Management System (QMS)

IAW AS 9110. (CDRL A011)

2.4.2.1 The QMS shall enhance product quality, address root cause, and implement a statistical process control for continuous improvement as appropriate.

2.4.2.2 The Contractor shall define and track QMS metrics used to manage, improve the system, and demonstrate QMS effectiveness.

2.4.3 Quality Assurance Surveillance Plan

2.4.3.1 The COR shall maintain oversight of the contractor’s performance, IAW the current version of the Quality Assurance Surveillance Plan (QASP), contractor’s instructions, Army Regulation (ARs), Technical Manuals (TMs), Government instructions, manuals (or portions thereof), applicable technical messages from surveillance techniques, established performance thresholds, and other statutory documents incorporated by reference into this contract. All areas of the contract are subject to USG surveillance.

2.5 REPORTING

2.5.1 Reserved.

2.5.2 Performance Reporting

2.5.2.1 The contractor shall generate, distribute, and maintain the Reports identified below and in accordance with the AO contract. Electronic delivery (email) shall be the primary delivery method for all reports. The contractor shall submit proposed report formats to the COR for review, remarks, or approval within 15 calendar days after award. The COR will provide remarks and determination regarding acceptability of the report format(s) submitted within 15 calendar days of submittal. Should a revised proposed format be required, the contractor shall submit the revised format to the COR for further review or approval within five calendar days from notification from the COR. The COR will provide a response on revised proposed report formats to the contractor within five calendar days from receipt. The following reports shall contain, at a minimum, the data required in the CDRLs.

CDRL Title A001 Operational Readiness Reporting A002 SOP, POI, and Checklists

A003 Monthly Reports A004 Monthly Staffing Report and CTIP Certification A005 Inventory Reports A006 Quarterly Exercises of the Airfield Pre-Accident Plan A007 Monthly Work Schedule A008 Access Log A009 Reserved A010 Reserved A011 Quality Control Program Report A012 List of Key Personnel A013 Serious Incident Reporting

2.5.2.1.1 (PWS 2.3.1.1.7) Operational Readiness Reporting (CDRL A001). The Contractor shall provide status for air traffic control equipment and firefighting by airfield in contractor format. The Contractor shall have available, an equipment readiness report in a format comparable to DA Form 2406 Materiel Condition Status Report for the USG and the MNG AVN review.

2.5.2.1.2 Standard Operating Procedures (SOP), Programs of Instruction (POI) and Checklists (CDRL A002). The Contractor shall develop, update, implement, maintain and review (no less than annually) multiple SOP/POI and Checklists IAW current AR 95-20 for use by the contractor and the MNG AVN personnel as required for functional area and PWS paragraphs below and provide to USG for review and approval. The contractor has 90 days from the Transfer of Responsibility to deliver all SOP/POI and Checklists. Dissemination and release of the information contained in the monthly reports is at the discretion of the USG.

2.5.2.1.2.1 PWS 2.2.2.6 Property Management SOP.

2.5.2.1.2.2 PWS 2.2.4.1.2 Airfield Operations Manual (AOM)

2.5.2.1.2.3 PWS 2.2.4.1.2 Airfield/Heliport flight operations operating procedures (A/HOP)

2.5.2.1.2.4 PWS 2.2.3.5 Facilities Management Operating Procedure

2.5.2.1.2.5 PWS 2.2.4.2 ATC systems and NAVAIDS Maintenance Procedures

2.5.2.1.2.6 PWS 2.2.4.3.3 Crash, Fire, and Rescue Standard Operating Procedure

2.5.2.1.2.7 PWS 2.2.4.3.4 Airfield/Heliport Qualification training plan (Emergency

Responder Job Book)

2.5.2.1.2.8 PWS 2.2.4.3.6 MNG Airfield/Heliport Flight Line Fire Prevention Safety

Inspection Checklist

2.5.2.1.2.9 PWS 2.2.4.5.4 Aviation Procedures Guide (APG)

2.5.2.1.2.10 PWS 2.2.4.5.4 Airfield Operations Manual

2.5.2.1.2.11 PWS 2.2.4.5.4 Airfield Safety Program Standard Operating Procedures

2.5.2.1.2.12 PWS 2.2.4.6.1 Environmental Compliance Standard Operating Procedure

2.5.2.1.2.13 PWS 2.2.4.8.1 Air Traffic Control Standard Operating Procedure

2.5.2.1.2.14 PWS 2.2.4.1.2 MNG Airfield/ Ground and Flight Operations Procedures

(FOP/GOP)

2.5.2.1.2.15 PWS 2.2.1.3 OJT SOP

2.5.2.1.2.16 PWS 2.2.4.11.3 Refueling/Defueling Procedures

2.5.2.1.2.17 PWS 2.2.4.12.1 Aviation Ground Support Equipment Maintenance Procedures

2.5.2.1.2.18 PWS 3.2 Transition Out Procedures

2.5.2.1.3 Monthly Reports (CDRL A003). The contractor shall prepare and coordinate monthly reports, providing a copy to the KO and COR. Report format is at the discretion of the contractor; however, the report should be at an operational level for use as a planning and management tool. The report shall be submitted not later than close of business on the 15 day following the first of the month. Dissemination and release of the information contained in the monthly reports is at the discretion of the COR.

2.5.2.1.3.1 PWS 2.2.1.3.1 OJT Status Report

2.5.2.1.3.2 PWS 2.2.1.3.7 Attendance Report

2.5.2.1.3.3 PWS 2.2.2.6 Inventory reports

2.5.2.1.3.4 PWS 2.2.3.4 Facilities Management Report

2.5.2.1.3.5 PWS 2.2.3.8 MNG Airfield/Heliport Inspection Report

2.5.2.1.3.6 PWS 2.2.4.5.1 Safety Program Statistics Report.

2.5.2.1.3.7 PWS 2.3.1.1.2.3 Program Management Review

2.5.2.1.4 (PWS 2.3.2 and PWS 2.3.2.10) Monthly Staffing Report and CTIP Certification (CDRL A004). The contractor shall prepare and coordinate Monthly Staffing Reports, providing a copy to the KO and COR.

The contractor shall report staffing shall be reported monthly. The Contractor shall submit annual certification to the Contracting Officer of implementation of a compliance plan to prevent any prohibited CTIP activities IAW FAR Clause 52.222-50. Report format is at the discretion of the contractor;

however, the report should be at an operational level for use as a planning and management tool. The report shall be submitted not later than close of business on the 15 day following the first of the month.

Dissemination and release of the information contained in the Monthly Staffing Reports is at the discretion of the COR.

2.5.2.1.4.1 PWS 2.2.4 Airfield Operations

2.5.2.1.4.2 PWS 2.2.4.1.1 Airfield Management Operations (Base Operations)

2.5.2.1.4.3 PWS 2.3.1.1.5 Key Positions

2.5.2.1.4.4 PWS 2.3.1.1.6 Site Management

2.5.2.1.5 (PWS 2.2.2.6 and PWS 2.3.1.1.4) Inventory Reports (CDRL…