Attachment_1_PWS.pdf

NTCMS-PWS-01-V04

Performance Work Statement (PWS) National Training Center Mission Support (NTCMS)

1 February 2018

Version 2.0

Vision Statement

1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

1.4 Applicable Documents

2 General Requirements

2.1 Non-Personal Services

2.2 Location and Hours of Work

2.2.1 Location of Performance

2.2.2 Hours of Work

2.2.3 Recognized Holidays

2.3 Business Relations

2.5 Contract Administration and Management

2.5.1 Financial Management

2.5.2 Contract Management

2.5.3 Contract Administration

2.5.4 Personnel Administration

2.5.5 Contractor Manpower Reporting

2.5.6 Transition Plan

2.6 Contractor Personnel, Disciplines, and Specialties

2.7 Travel / Temporary Duty (TDY)

2.8 The Contractor shall respond to and report accidents, incidents, and disasters 18

2.9 Hazardous Materials (HAZMAT) Management

2.10 Cybersecurity Training/Certification

2.11 Anti-terrorism/Operations Security (AT/OPSEC)

2.11.1 OPSEC SOP

2.11.2 AT Level 1 Training

2.11.3 iWATCH Training

2.11.4 Army Training Certification Tracking System (ATCTS)

2.11.5 Threat Awareness and Reporting Program (TARP)

2.12 Government Furnished Materials

2.13 Quality Assurance Surveillance Plan (QASP)

3 Performance Requirements

3.1 Access Control Operations

3.2 After Action Review (AAR) & Take Home Package (THP) Operations

3.3 Live Virtual Constructive (LVC) Simulation Support

3.4 Professional Civilians on the Battlefield and Social Media Replication

3.5 Fire Markers and Battlefield Effect Operations

3.6 Division Tactical Operations Center & Training Analysis and Feedback Facility Operations

3.7 SOC Support for 52nd ID Tactical Network

3.8 Mission Command Information System Support / Network Operations

3.9 Distributed Common Ground System-Army (DCGS-A) Integrator Operations .. 57

3.10 Radio Operations / TOCNET Support Operations

3.11 Joint Planner Support Operations

3.12 Force XXII Battle Command Brigade / Below / Blue Force Tracker / Joint Capabilities Release (FBCB2 / BFT / JCR) Operations

3.13 Replication of Human Intelligence (HUMINT) Operations

3.14 Interagency (IA) Core Support

3.15 Leader Training Program (LTP)

3.16 Special Operations Forces (SOF) Support

3.17 Program Management

4 Special Requirements

4.1 Security

4.1.1 DD FORM 254

4.1.2 Visitor Group Security Agreement

4.1.3 Personnel Security Clearances

4.1.4 Identification Media

4.1.5 Classified Hardware

4.1.6 Computer Hardware Enterprise Software Solutions Program (CHESS)

4.2 Quality

4.2.1 Quality Control

4.2.2 Quality Assurance Surveillance Plan (QASP)

5 Deliverables

6 Related Documents

6.1 Acronyms and Definitions

6.1.1 Acronyms

6.1.2 Definitions

Date

Items Updated

Section

Page

10/4/17 Deleted ISR & SNAP service categories, numerous changes to all of sections, included CAP as a deliverable

11/3/17 Removed section 2.8 and added new information 2.8 17

11/6/17

Removed items that were not Performance Based.

Deleted labor recommendations in PWS and added Appendix (E) Government Recommended

Labor.

3.1, 3.7, 3.8, 3.9, 3.10, 3.11

3.13, 3.14

3.15, 3.16

Multiple

11/21/2017 Refined Requirement after Pre Solicitation

Conference, multiple change to every section.

Multiple Multiple

12/20/2017 Section 3.4.1.1 was modified to clarify the

PROCOB language proficiency requirement

3.4.1.1 41

1/18/2018 Changes to the SOP requirement. Government will not approve any Contractor SOP only review.

Minor admin changes. Addition of 3.17.7.3.3

Multiple Multiple

1/25/2018

Removal of the "5 smaller training events and clarified that the potential (2) LTP Saudi Events are included in the Unscheduled Training Events.

Consolidated the MIS into mainly one section.

Removed all GFP References. Included the

Transportation / Logistical clarification which is a

Program Management Function not a Government

Multiple Multiple

Function unless identified in PWS.

1/25/2018 Updated LTP information: Changed Coach name to Brigade Sustainment Coach. PWS changed to

Version 4

3.15.11.9 multiple

1/26/2018 Update the Fire Marker description and changed information in the Wolf TAFF quantity.

3.5 & 3.6 43,44,46

1/31/18

Removed the expired DODI 8500.2 and updated

3.7.2 52 ID with the correct Federal Information

Security Modernization Act section (FISMA).

Addition of PROCOB 3.4.2.2.1.

3.7.2 9, 42, 56

Reviewed by: ______________________ Date: ____________________

Approved by: ______________________ Date: ____________________

Matthew House

LTC William M. Higgins

1 Feb 2018

1 Feb 2018

Vision Statement

Provide mission support services that allow for tough, realistic, Unified Land Operation training that can develop the next generation of combat leaders.

1 Introduction

U.S. Army National Training Center (NTC) has a requirement to procure mission support services for training operations. The mission support will provide advisory services, technical expertise and system operators to ensure that all facets of the training schedule are relevant, effective, and efficient. The NTCMS contract will provide annual mission support services for up to ten (10) rotational Brigade Combat Team

(BCT) training events. Services include audio visual operations for after action review productions, leadership advisory services, secure LAN operators, skilled role players, Blue Force Tracker system managers, battlefield effects, computer training and analytical system operators, and numerous other subject matter experts. This effort is for a non-commercial contract that consists of (1) twelve month period of performance and (4) additional option periods for services and ancillary material to support the training operations at Ft Irwin California.

The successful integration of all mission support services is vital to the NTC mission and any unscheduled disruption will have a negative effect on the training environment.

Services must be provided on time.

1.1 Mission

To implement the NTCMS effort, allowing an unfettered training staff to plan and execute the training schedule without unwanted breaks in training.

1.2 Background

The NTC Operations Group provides mission training support for DoD and non-DoD units. The NTCMS services contained in this PWS have been performed on Ft. Irwin and continue to change with the global geo-political environment. The training provided is essential for the visiting U.S. Army BCT's mission success. Effective, realistic and relevant training provided at Ft. Irwin can give the visiting units experience to perform multiple missions and increase overall combat effectiveness.

1.3 Scope

This PWS defines the requirements that will be performed on Fort Irwin, California. The

NTCMS effort "will not” cover the maintenance or enhancement of any fielded training device or range. This effort shall provide mission support services with associated ancillary materials with the strict purpose of operating training systems, support equipment, devices and providing services in a training environment that directly support the NTC mission.

The efforts described include services required to assist the NTC staff with realistic training for Rotational Training Units (RTU). The NTCMS effort will provide annual mission support services for up to ten (10) rotational Brigade Combat Team (BCT) training events.

Additional unscheduled training events may be conducted with DoD units, U.S.

Agencies, foreign military units and/or other organizations as directed. These other training events are not customary but due to geo-political events the NTC must have the ability to provided mission support services for such events. Events such as an unscheduled Leadership Training Program (LTP) exercises for Saudi Arabia may be required. Unscheduled training events collectively will not exceed the length of a normal Armor BCT training event per year.

Ancillary material may be required and procured by any or all of the listed service categories. Only the Contracting Officer can request additional service categories to be included in Section 3 of this PWS.

1.4 Applicable Documents

The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified within this PWS. Applicable documents are cited throughout this PWS. The following documents are provided only as reference unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, and www.tradoc.army.mil/tpubs/pamndx.htm :

AR 190-13: The Army Physical Security Program

AR 25-2: Information Assurance, Rapid Action Revision

AR 190-51: Security of Unclassified Army Property (Sensitive and Nonsensitive)

AR 380-5: DA Information Security Program

AR 381-12: Threat Awareness and Reporting Program

AR 385-10: The Army Safety Program

AR 530-1: Operations Security (OPSEC)

DOD 5220.22-M: National Industrial Security Program Operating Manual

DOD 8570.01-M: Information Assurance Workforce Improvement Program

DODD 8500.01E: Information Assurance

DODI 8510.01: DOD Information Assurance Certification and Accreditation Process

DTM-09-012: Directive-Type Memorandum 09-012; DTM-09-012

2 General Requirements

This section describes the general requirements that will be performed at the NTC facility.

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the

Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Location and Hours of Work

2.2.1 Location of Performance

The Contractor shall perform all services on or within 100 miles of Fort Irwin, California.

Additional locations if required will be service category specific and will be identified in that service category section.

2.2.2 Hours of Work

The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. A break in services due to a late shift change shall, that is not directly or indirectly caused by the Government, shall be at the expense of the Contractor. Normal workdays are Monday through Friday except approved US Federal Holidays. Contractors typically work 8 hours per day, 40 hours per week on non-training days.

All services provided during field exercises may require 24 hours coverage per day.

The contactor shall plan, staff, and perform scheduled services as identified in the PWS.

Services that may not require 24 hour continuous coverage during a training rotation will be specifically identified in that service category.

2.2.3 Recognized Holidays

Training during Federal Holidays will be identified in advance on the annual training schedule. Federal holidays are mandated by the Office of Personnel and Management.

Current recognized Federal holidays include: New Year’s Day, Labor Day, Martin Luther

King Jr. Birthday, Columbus Day, Presidents Day, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day

Prior notification and approval is required by either the Contracting Officers

Representative or PCO for reduced holiday coverage.

2.3 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors.

The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

The use of a Management Interface System (MIS) is required and specific information is listed in Section 3.17.5.

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the PCO or COR.

2.5 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.5.1 Financial Management

The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations and invoices against each contract line item number (CLIN) and subline item number (SLIN). The Contractor shall correlate Contractors Contract Work

Breakdown Structure (CWBS) with each contract line item. The CWBS defines the lower level components or services of what is to be procured and includes all the product and service elements (hardware, software, data, or services), which are defined by the Contractor and is the Contractors responsibility.

Items purchased by the Contractor with Contractor funds that are used for the performance of a NTCMS service shall be clearly identified as “Contractor Purchased” prior to its use on Ft. Irwin. All items purchased with Government funds will be identified as “Government Purchased”. The Contractor shall be required to provide the COR or

PCO with verified documentation that specifically calls out the items that are “Contractor

Purchased” for verification that Government funds were not used. All Items purchased with Government Funds from any contract will be Government owned at the end of the contract. A detailed list will be provided to the PCO / COR on an annual basis that delineates Contractor owned and Government owned. An updated detailed list shall be available on the MIS at all times. Failure to account for the funding sources for purchases of supplies and material that directly support NTCMS services may result in a Government directed audit.

The CWBS shall serve as the framework for contract planning, budgeting, and reporting of cost and schedule status. The Contractor shall identify major elements of subcontracted work in the CWBS. The Contractor may propose changes to the CWBS to enhance its effectiveness or to capitalize on efficiencies while satisfying program objectives.

Deliverables DI-MGMT-81468 Contract Funds Status Report (CFSR)

DI-MGMT-81651 Contract Invoicing and Payment Report

DI-MGMT-81334D Contract Work Breakdown Structure

DI-FNCL-80912 Performance and Cost Report (Cost Contract or T&M)

2.5.2 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The

Contractor must maintain continuity between the support operations at the Operations

Group NTC and the Contractor's corporate offices. The Government will provide the

Contractor a facility to accommodate onsite support program management and contract management support for the duration of the contract. The Contractor shall provide the necessary resources to manage the overall program and shall perform all management functions required to fulfill the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Government shall not supervise nor control the contract service personnel providers performing the services herein. Personnel shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall create a Standard Operating

Procedure (SOP) for each service category listed in Section 3 of the PWS. The SOP’s shall be reviewed annually for compliance with this PWS by both the Contractor and the

Contracting Officers Representative. The SOP will cover the processes required to complete all tasks contained in the PWS. The Contractor is the approval authority of the SOP. Individual PWS sections will identify when that sections SOP will be initially submitted. The Contractor can work with the NTC Operations Group staff to ensure all items are identified and the operations do not violate Army rules or regulations. If not specifically identified in the service category section of this PWS a schedule of when to submit the final SOPs will be discussed during the Post Award Conference.

2.5.3 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion (not to exceed five business days).

The Contractor shall have a single point of contact between the Government and

Contractor personnel. The Contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.5.4 Personnel Administration

The Contractor shall provide administrative management and support as required for their employees. The Contractor shall provide for employees during designated

Government non-work days or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The NTC Operations Group staff shall receive an annual overview of various topics trained and a tentative schedule of concurrency training for each service category.

The Contractor shall make necessary travel arrangements for employees. The

Contractor shall provide necessary infrastructure to support contract tasks. A

Government owned facility is available for Contractor use. A description of the

Government provided facility and basic infrastructure is contained in Appendix (A) for building 990 and Appendix (B) for all other building in the NTC. The use of the facility is not mandated for Contractor Program Management. The Government will have an adequate facility for Contractor Program Management at contract award if the

Contractor chooses to utilize it. All other service categories are required to use the

Government provided facilities. The use of any portable facility requiring prolonged base access shall be identified and will require prior inspection and approval for entry into the base facility. Attempt to deliver a temporary facility without prior approval will result in a delayed access or denial of access to Ft. Irwin.

The Contractor shall provide administrative support to employees in a timely fashion

(time keeping, leave processing, pay, emergency needs).

2.5.5 Contractor Manpower Reporting

The Contractor shall report Contractor manpower and contract related information as detailed in the following mandatory statement:

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contactor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting

Officers Technical representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4)

Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours paid this reporting period

(including sub-contracts); (6) Estimated direct dollars paid this reporting period

(including sub-Contractors); (7) Total payments (including sub-Contractors); (8)

Predominant Federal Service Code (FSC) reflecting services provided by Contractor

(and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code

(UIC) for the Army requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11)

Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The

XML direct transfer is a format for transferring files from a Contractors systems to the secure web site without the need for separate data entries for each required data element at the web site. The Specific formats for the XML direct transfer may be downloaded from the web site

2.5.6 Transition Plan

The Contractor shall provide a plan addressing the steps and actions necessary to facilitate a thorough, timely and transparent transition for Phase-out. The Contractor's plan shall describe their approach to ensure the necessary personnel are available for operational support during the transition periods, operational instructions, procedures and control directives to minimize negative impacts to performance requirements. All

Contractor owned property shall be utilized until properly phased out or replaced during transition. A three month Phase-out transition plan must be completed and approved prior to its execution.

The final item to transition shall be all PWS requested MIS data in an exportable, usable format. All MIS data shall be sanitized of any proprietary markings and the Government shall retain Government Purpose Rights to all MIS data. The final MIS data that will be used for Contract Close out, future cost estimates, metrics for service performance and will not be released to non-Government personnel. All financial information, labor rates or cost data will not be transferred to another service provider.

The Contractor shall implement a transition plan for Phase-out. The transition plan shall addresses total program activities including activities performed by major subcontractors. The transition plan shall depict the CWBS for the transition and phase-out all the way through final contract closeout. The transition plan shall include, but is not limited to: transition of all maintenance data and technical data in the MIS; transfer of responsibility; inventories; disposal of property as directed; schedule of termination of staffing; contract closeout.

DI-MGMT-81945 Phase-Out Transition Plan

2.5.6.1 The Contractor will prepare and execute a Transition Plan for Phase-in operations. The transition plan will be completed in conjunction with the Government and other Government Contractors. The up to 90 day Phase-In plan is not a deliverable and is not required at Contract award. The Phase-in plan shall contain a Government and Contractor approved timeline for transfer of services. The Contractor will not be responsible for Government caused delay of transition.

2.5.6.2 The Contractor shall execute the approved Phase-in plan and keep the

Government fully informed of the transition status throughout the period. The Contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods. Provide a status of phase-in/phase-out status for each service category on the monthly status report via the MIS.

The monthly status report shall contain a listing of each service category, if it has been completed phase-in/phase-out actions, total percentage of transition and estimated date of completion. Any early or late phase-in/phase-out actions shall be immediately communicated to the NTC support staff, COR, and the Contracting Officer via an e-mail and phone call. The transition status shall be included in the MIS.

DI-MGMT-81945 Phase-Out Transition Plan

2.6 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The

Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide their labor categories, labor rates, quantity of personnel, organization charts, and man-hours utilized in all proposals.

All Contractor employees shall clearly identify themselves as a Government Contractor in all e-mail correspondence, formal letters, company badges and reports submitted to the Government or other parties. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.7 Travel / Temporary Duty (TDY)

Travel to other Government facilities or Contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the

Government no less than (3) three days from the expected departure, and is strictly on a cost reimbursable basis. Costs for travel shall be billed in accordance with (IAW) the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs

(subject to local policy & procedures; may reference FAR). Offsite travel will only be authorized for services or training courses that directly support the training mission, Contractor re/certifications and must be reviewed and approved by the COR and the

Contracting Officer. OCONUS trips to other Combat Training Centers (CTC) will require a security brief and other local policy restrictions prior to approval. A trip report may be required if directed by the COR or the Contracting Officer. All service categories are authorized travel with prior approval,

2.8 The Contractor shall respond to and report accidents, incidents, and disasters

In accordance with AR 385-10 The Army Safety Program, Reportable accidents and incidents are those involving Contractor service providers or Government property supported by the NTCMS contract, involving or witnessed by Contractor personnel, and other incidents as defined below.

Accident is defined as an unplanned event that causes personal injury or illness, or property damage.

Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

The Contractor shall comply with all installation or local command safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the

Government in investigations as required.

The Contractor shall log and report all accidents or incidents in the MIS, and track them until each is closed out. The Contractor shall provide a preliminary report and update it as necessary. The Contractor shall provide a final report after closing out the accident or incident. Accident/incident reports and historical files shall remain available in the

MIS for the life of the NTCMS contract.

Except as defined elsewhere, the Contractor shall report all incidents and accidents within 24 hours to the PCO, NTC Operations Group Deputy Commander, and the COR via email and post an incident report into the MIS within 72 hours.

The Contractor shall take steps to address and/or prevent reoccurrence of accidents, incidents, or discovery of a safety hazard.

Health and Safety incident: IMMEDIATELY upon discovery, the Contractor shall report incidents involving serious injury or loss of life, via telephonic notification to the PCO, NTC Operations Group Deputy Commander, and COR ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life. "Immediately" is defined as "without delay".

Security: IMMEDIATELY upon discovery, the Contractor shall report any security incident that results in the loss of classified data or equipment, impacts training, results in revocation of network access or security clearance, or requires disciplinary action against the individual via telephonic notification to the PCO, NTC Operations Group

Deputy Commander, COR and self-report to the Defense Security Services (DSS)

Agent ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a security incident involving classified data or equipment.

Property: IMMEDIATELY upon discovery, the Contractor shall report any damage, loss, or theft of Government property involving Contractor personnel where the value of the loss exceeds $2,000.00 via telephonic notification to the PCO, NTC Operations

Group Deputy Commander, and COR ensuring contact is made in real time along with a written notification. The Contractor shall report any willful damage or theft of equipment that is grounds for disciplinary action against an individual. A voicemail on a telephone is not sufficient to meet the notification requirements for an accident or incident with a value of loss of over $2,000.00.

Criminal, Legal and Administrative Adverse Actions: IMMEDIATELY upon discovery, the Contractor shall report any incident involving or witnessed by Contractor personnel. Reportable incidents include, but are not limited to: criminal action by

Contractor personnel on a military installation or when in a Status of Forces Agreement or when subject to Uniform Code of Military Justice; any incident which results in military, civilian, or host nation authorities recording the event in a crime blotter or arrest or indictment, or writing a memorandum, letter, or email which bans, reprimands, or admonishes Contractor personnel or their behavior; bans from installation or post, bans from contact with Soldiers, or revocation of access to facilities; violations of Status Of

Forces Agreements; and any other action which would reflect poorly on the US

Government. In instances involving criminal, legal or administrative adverse actions, the Contractor shall provide a telephonic notification to the PCO, NTC Operations

Group Deputy Commander, and COR ensuring a contact is made in real time, followed by written notification as soon as possible. A voicemail on a telephone is not sufficient to meet the notification requirements for criminal, legal or administrative adverse actions.

DI-SAFT-81563 Accident/Incident Report

2.9 Hazardous Materials (HAZMAT) Management

The Contractor shall comply with military installation, local, state, and federal laws, regulations, policies/procedures for HAZMAT, and be guided by AIA/NAS 411

"Hazardous Materials Management Program. The Contractor shall handle, containerize, store, and provide intra-station transportation of regulated hazardous and non-hazardous waste generated as a result of operation and maintenance. The

Contractor shall prepare regulated waste for disposal to include marking, labeling, and preparation of an internal tracking system IAW local instruction. The Contractor shall comply with all applicable federal, state and local laws and regulations addressing handling, storage, clean-up of spills, and disposal procedures for regulated wastes and hazardous materials, and create and/or maintain relevant Material Safety Data Sheets

(MSDS) as guided by ANSI-Z400.1 at each site.

Additionally, the Contractor shall be responsible for ensuring Contractor personnel are certified and trained IAW applicable Occupational Safety and Health Administration, Environmental Protection Agency, U.S. Army Public Health Command (USAPHC), state and local regulations, as appropriate. The Contractor shall be responsible for any additional expenses incurred due to their management of regulated waste or hazardous materials including, but not limited to, noncompliance with or violation of federal, state, or local laws and regulations, maintaining inappropriate records, spills, failure to source separate wastes, or failure to provide chemical composition of wastes.

DI-SAFT-81563 Accident/Incident Report

2.10 Cybersecurity Training/Certification

2.10.1 All Contractor employees and associated subcontractor employees must complete the DOD cybersecurity awareness training before issuance of network access and annually thereafter. All Contractor employees working cybersecurity/IT functions and/or requiring privileged access must comply with DOD and Army training requirements in DoDD 8570.01, DOD 8570.01-M and AR 25-2 at contract award. All

Contractor service providers hired after award must comply within six months of their appointment to IA/IT functions.

2.10.2 Per DoD 8570.01-M and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DOD 8570.01-M must be completed upon contract award.

2.11 Anti-terrorism/Operations Security (AT/OPSEC)

2.11.1 OPSEC SOP

The Contractor shall develop an OPSEC-SOP Plan within 90 calendar days of contract award, to be reviewed by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The Contractor shall implement OPSEC measures as ordered by the commander. In addition, the

Contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

2.11.1.1 Per AR 530-1 Operations Security, the Contractor employees must complete

Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

Deliverable DI-MGMT-80934C Operations Security (OPSEC) Plan

2.11.2 AT Level 1 Training

All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The

Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the Contracting Officer. All documents shall be maintained on the MIS. AT level I awareness training is available at the following website: http://jko.jten.mil.

2.11.3 iWATCH Training

The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity AT Office). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR and/or PCO.

This training shall be completed within thirty (30) calendar days after the Post Award

Conference and within thirty (30) days of new employees commencing performance with the results reported to the COR/PCO no later than sixty (60) calendar days after contract award.

2.11.4 Army Training Certification Tracking System (ATCTS)

All Contractor employees with access to Government Information Systems must be registered in the ATCTS at commencement of services, and must successfully complete the DoD Information Assurance (IA) Awareness training prior to access to the IS and then annually thereafter.

2.11.5 Threat Awareness and Reporting Program (TARP)

All Contractor employees with security clearances must receive annual TARP training by a counterintelligence agent or other trainer as specified in AR 381-12, Threat

Awareness and Reporting Program, Paragraph 2-4b. A completion (by name) roster will be submitted to the COR and then forwarded to the PCO.

2.12 Government Furnished Materials

The Government will make available the materials, office space, and communications assets as identified in Appendices (A) and (B) upon successful completion of the transition period. The Contractor is responsible for alerting the Government to a change in the operational status of said items within two business days. Items vital to the performance of services will be reported immediately to the COR, Contracting Officer and the NTC Operations Group vie email and a phone call to the NTC support staff. A delay in training due to a communication failure on an item addressed in this subsection is unacceptable and will be at the Contractors expense. The Government has not authorized Government Furnished Property (GFP) at Contract award but the Contractor or Government can request GFP during the life of the contract. Unless specifically identified in this PWS the Government shall not provide vehicles or transportation for the performance of services. The Contractor is responsible for all transportation unless specifically identified in the PWS. The Government will not purchase or authorize the purchase of vehicles to be delivered as Contractor Acquired Property. Transportation, unless specifically identified by the Government will be the responsibility of the

Contractors Program Management.

2.12.1 A vital item as it relates to performance of services is defined as anything that would degrade, hamper, or reduce the value of the training exercise or cause an unwanted stop in training.

2.13 Quality Assurance Surveillance Plan (QASP)

The Government will monitor the Contractors performance under this contract in accordance with the Governments QASP and the Contractors internal Quality Control

Plan. The Contractor must submit a Quality Control Plan within 90 days of contract award and each year thereafter. The QASP may be modified as required and will be sent to the Contractor for review prior to any changes taking effect. The PCO can assign multiple Assistant Contracting Officer Representatives (ACORs) to provide surveillance reports that may be incorporated into the Contractors Performance

Assessment Reports System (CPARS). Additional Quality Control and Surveillance direction can be found in section 4.3.

3 Performance Requirements

Each services category listed in section 3.1 through 3.16 are performed every training rotation. A standard training rotation as identified in the Annual Rotational Schedule contained in Appendix (C), consists of a the Reception, Staging, Onward-Movement, and Integration (RSOI) period, the training execution period, and a regeneration and departure period. Historically the RSOI is (5) days, the training period lasts (14) days, and regeneration and departure lasts up to (12) days. There will be the occasional overlap between the RSOI of an arriving training unit and the Regeneration of a departing training unit.

The primary training rotations are conducted for Armor BCTs and Stryker BCTs. Figure

(1) is an illustration of a typical Armor BCT rotational calendar and Figure (2) is an illustration of a typical Stryker BCT rotational calendar. Additional training calendars may be used for future operations or unscheduled events.

Figure 1 Armor Brigade Combat Team Rotational Calendar

Figure 2 Stryker Brigade Combat Team Rotational Calendar

Figures (1) and (2) are for reference and planning purposes and may not be the operational plan or scenario executed.

The Annual Rotational Schedule for future operations will be delivered within (20) days after contract award prior to the Post Award Conference (PAC). The detailed Rotation

Training Plan and Rotation Training Scenario shall be provided to the Contractor no less than (12) days prior to a training exercise for review and input. The Rotational Training

Plan will break out the specifics for the training event in detail. The Contractor will provide input into the Training Scenario as identified in PWS Section 3. The Contractor

Management team will have early access and input into the plan to ensure total coverage.

All service providers, unless specifically identified, may be required to ride in

Government vehicles, to include wheeled, tracked, fixed wing and rotary wing assets.

The Contractor may have to wear protective field gear, perform prolonged services in a field environment and exposed to live fire ranges.

Unscheduled training events may be required. The NTC facility may have to provide mission support services for emerging missions and unforeseen events. The

Government shall inform the Contractor as soon as the requirement is known and work with the Contractor to realign the schedule to provide adequate services.

3.1 Access Control Operations

Access Control Operations consists of providing the physical security for building 990 and the remote viewing of buildings 989, 130 and the Command and Control (C2) facility located in the training area. There are no requirements for armed guards or prior security guard experience. The Contractor shall be familiar with and utilize Directive-

Type Memorandum (DTM) 09-012. As illustrated in Figure (1) Access Control

Operations consists of Badge Processing, key management, training area access coordination, coordination of facilities maintenance trouble calls, access for generator refueling of the Fiber Optic Network (FON) buildings, and access control for building

990. All services for Access Control Operations are conducted 24 hours a day regardless of the training schedule.

3.1.1 Physical Security Operations for Access Control

3.1.1.1 The Contractor shall perform physical security access control functions for building 990 and remote access control for buildings 989, 130 and the Command and

Control facility located in the training area. No unauthorized personal shall enter the facility and any unauthorized access will require a notification to the NTC Security

Manager via phone call and a data entry into the security log in the MIS. The

Contractor shall create a SOP for review by the NTC Security Manager regarding operations during the Transition period.

3.1.1.2 The Contractor shall provide a continuously occupied post in building 990 located at the front entrance. This post shall have a computer and telephone access for internal and external communication. The post can accommodate no more than (2) work stations in an open non-secure environment.

3.1.1.2.1 The Contractor shall control all access into building 990 and ensure all personal have the appropriate level of authorization. The Contractor shall issue temporary visitor badges to personnel which require an escort at all times and escort the personnel who require unescorted visitor badges to the Badge Processing station.

No temporary visitor shall leave the front desk area without an authorized escort.

Access Control Operations

Building 990 Front Desk Badge Processing Bld 990 room #110

Video Monitoring / Range Access / Key control Bld 990 room #110

Figure 3

Identified unescorted visitors will require a security violation report to the NTC Security

Manager and will be entered in the MIS daily security log.

3.1.1.2.2 The Contractor shall ensure that all escorted visitors with temporary badges are added to the daily temporary visitor log. The Contractor shall ensure that all non-escorted temporary visitor badges are listed in the NTC approved control access roster.

If the non-escorted temporary visitor is not listed on the approved access control roster the Contractor shall verify with the Badge Processing desk and make a pen change to the roster. A pen change shall be valid for one day; an updated roster shall contain the correct data.

3.1.1.2.3 The Contractor shall coordinate communication from visitors requesting access to enter the facility by calling the appropriate NTC staff member. The Contractor shall call the appropriate NTC staff member when visitors request entry and when an escort is needed. The Contractor is not responsible for taking messages or searching for escorts. The Contractor will be provided with an accurate phone roster and if the escort is not available the Contractor will inform the visitor and no access will be granted.

3.1.1.3 The Contactor shall manage and update approved information into the NTC access control data base. All data base entries must be approved prior by the NTC

Operations Group Security Manager or a representative approved by the NTC

Operations Group Command team. The location of the computer terminal for entry into the access control data base is located in building 990 room #110.

3.1.1.3.1 The Contractor shall provide Badge Processing services during normal working hours and on pre-identified training events. All Bagged processing will be conducted in room #110 which consists of (2) work stations for data entry and (2) Badge printing stations. Communication and printing devices are provided.

3.1.1.3.2 The Contractor shall access and operate the Joint Personnel Adjudication

System (JPAS) to screen and approve all after hours badge request during a training rotation. The Contractor will inform the Security Manager via email and an entry into the

MIS daily security log. The issued Badge will not allow access into highly sensitive locations without an escort. An updated badge entry shall be created once the Security

Manager approves the visitor and a detail access request is completed.

3.1.1.4 The Contractor shall administer access control of all ranges for approved

Contractor movement. The Contractor shall manage and secure a key library of over

250 keys. The Contractor shall only issue keys to personal who have prior approval from the NTC staff. The keys are for approved access to NTC range facilities, building

990 and other NTC facilities. An official key log shall be maintained for accountability of all keys at all times. Daily reconciliation of access key will be contained in a daily log. A key log does not need to be maintained on the MIS and can be in the Contractor’s format (digital or paper). The video monitoring / range access shall maintain a daily log recording all items of interest which the NTC staff can review on the MIS. All Range

Access and Key Control measures will be identified in the SOP.

3.1.1.4.1 The Contractor shall provide Range Access Control / key control services continuously in room #110. The room contains (2) work stations and Government provided communication devices for this service. All communication devices must be adequately operated during training. Coordination and monitoring of range access is a vital safety requirement and any potential safety or security violation shall be identified via the MIS immediately after the issue have been rectified.

3.1.1.4.2 The Contractor shall track and maintain a trouble call log for maintenance and facility reports from the NTC Operations Group range facilities. The Contractor is not responsible for the maintenance or repair of the facilities only to collect, forward and tract the status of range maintenance issues on the MIS.

3.1.2 Remote Security Operations in Access Control

3.1.2.1 The Contractor shall monitor remote access control security feeds of multiple locations. The service is requires to be continuously performed in room #110 regardless of the training environment. A break in service is not authorized without

COR approval. All procedures will be listed in the SOP identified in Section 3.1.1.1

3.1.2.1.1 The service location provides two work stations that have the ability for remote viewing. The security feed may vary in the future as mission dictates. All items of interest or unauthorized access will be immediately reported to the NTC Security

Manager. All incidents will be reported in the daily MIS log.

3.2 After Action Review (AAR) & Take Home Package (THP) Operations

The Contractor shall create, edit, produce and assist in the delivery of numerous AAR’s and a THP for every training evolution. The Contractor will be responsible for creating between (60) sixty and (100) one-hundred full production AAR’s for each RTU evolution.

One AAR consists of a full production video using non-linear editing (NLE) production software. THP’s will contain all AAR’s, video files, audio files, digital pictures, TAFF briefs and any media or training files directed by the NTC Staff. On average 600 live video feed files are captured and edited per complete training rotation. A typical THP’s consists of (1) paper copy of informational briefs and between (600 - 1000) DVDs.

Each training rotation has a different THP and the average DVD count is approximately

650 per training rotation. The Contractor can alter the media file type and delivery method for efficiencies and cost savings as long as all IA and Cyber Security regulations are adhered and the NTC Operations group Command approves.

Figure (2) lists the AAR/THP main elements and locations. A full staff is required during normal work hours on non-training days. Continuous services are required during every training event. It is expected that all AAR and THP operations could be performed simultaneously as multiple training elements will require similar services as identified on the RTU training plan. A SOP will be created by the Contractor and reviewed by the

NTC Command team and the Contracting Officer during the Transition period which will identify all procedures for the AAR/THP.