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Quality Assurance Surveillance Plan (QASP) For PdM Radars

Systems Engineering and Technical Assistance

(SETA)

Program Support Contract

02 Feb 2016

Prepared by Product Manager Radars

Project Management Office Missiles and Space

Program Executive Officer Missiles and Space, Redstone Arsenal, Al 35898

Distribution Statement: Distribution authorized to US Government Agencies and their contractors.

Other requests must be referred to Project Manager Office Missiles and Space.

Product Manager Radars, Aberdeen Proving Grounds, MD 21003

Quality Assurance Surveillance Plan (QASP) For PdM Radars

Systems Engineering and Technical Assistance (SETA) Program Support Contract

1.0 SCOPE

The purpose of this surveillance plan is to identify and document the process to be used in monitoring the resulting contract from solicitation number: W56KGY-15-R-0003. This plan provides detailed methods for identifying, recording and reporting deficiencies observed in contract performance.

2.0 FUNCTIONS SURVEYED

The functions surveyed are Technical, Schedule, Management and Cost requirements. Overall performance will be reviewed weekly between the Contracting Officer Representative (COR) and the technical experts and/or the task project leaders. The contract type is Cost Plus Fixed Fee, and includes range quantities. Fixed Fee provisions are included for those supplies and services that could not be adequately defined to support a Cost Plus price estimate.

3.0 PROCEDURES

3.1 INSPECTION

The work performed under this contract will be inspected by two methods, inspection of deliverables and feedback from Government task leaders and/or Technical Experts on each of the task orders. In addition to its own Quality Assurance Subject Matter Experts, the PdM will also leverage the expertise of Defense Contract Management (DCMA) to monitor contractor performance. The following paragraphs describe the inspection process for each of the general categories of technical, schedule, and management performance measured against the task orders.

3.1.1 TECHNICAL

Technical performance will be evaluated on a real-time basis and reviewed monthly through meetings between the COR, the PdM’s Technical Expert and/or task project manager and

DCMA.

The task project leader will monitor progress on the delivery order and will provide comments to the COR by the last day of each month for discussion between the COR and the contractor Project Manager.

The technical elements monitored under this contract vary with each delivery order. Factors that may be evaluated and monitored include but are not limited to:

- Anticipation of Issues

- Adaptability to Change

- Response Time

- Technical Complexity of Response

- Support & Product Quality

3.1.2 SCHEDULE

Schedule performance is reviewed and evaluated by the Government task project leader on a task-by-task basis. Each month the task project leader will provide input to the COR. These inputs will be collected, analyzed and reviewed by the COR and the contractor Project Manager in the aforementioned meeting.

Although each delivery order has unique schedule requirements, there are two sub-items that are common to all delivery orders, Adaptability to Change and Response Time.

Various documents, studies and reports will be required. Any document or data delivery required will undergo inspection. The data items will be inspected for compliance with the requirements of the individual delivery order, the Performance Work Statement (PWS), and the Performance Specification. Technical engineering support required under any study will be monitored via customer complaints and inputs from the task project leader. The COR will be responsible for seeing that any complaints are resolved in a timely manner.

3.1.3 MANAGEMENT

Frequent and continuous coordination between the Government task project leader and the contractor task project leader will ensure mutual understanding of requirements. Contractor staffing will be judiciously and responsively implemented to maximize resource utilization to satisfy task requirements. The Government task project leader through periodic interface with the contractor team members shall conduct an inspection of resources provided.

Each Government task project leader shall provide the COR, on a monthly basis, an assessment of the contractors' ability to plan and implement staffing changes and provide the correct quantity and quality of resources. The COR and the contractor Project Manager shall review management topics at monthly meetings. The management topics will be discussed on a delivery order basis. The topics are staffing assignments; responsiveness to staffing requirements; availability of personnel; and quality of personnel.

3.2 DOCUMENTS/REPORTING

Issues and concerns that cannot be resolved at the working level or which impact on contractual requirements shall be reported to the Contracting Officer for resolution and contractual action.

3.3 Contract Manpower Reporting Application

The COR will be responsible for validating the contractor’s input into the Contract Manpower Reporting Application (CMRA at https://cmra.army.mil). The COR will obtain a user name and password, and validate that the contractor has completely filled in required contractor information at the CMRA web site by November 30 of the first year of the contract and annually by November 30 thereafter for the duration of the contract, or sooner if the contract is closed out.

The COR shall perform this validation during the month of November each year. The COR shall report the CMRA results in the November Monthly COR Report (due in December of each year) to the Contracting Officer each year.

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