Attachment_1_-_Overarching_Standardized_PWS_Revised.pdf

Performance Work Statement (PWS)

Base Operations

12 April 2019

Table of Contents

INTRODUCTION

Background

Objectives

Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.3 As-Builts and Geospatial Information System (GIS)

2.3.1 Maintain As-Builts

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.5 Special Requirements

2.5.1 Residential Communities Initiative for Housing (RCI Housing)…………………….10

2.5.2 Security

2.5.3 Security Training

2.5.4 Safety

2.5.5 Training, Physical Requirements, or other Expertise Required

2.5.6 Environmental Requirements

2.5.7 Contingency Plans

2.6 Design/Inspection Support

2.6.1 Project Support

2.7 Project Work Order Execution

2.7.1 Project Work Orders (PWO)

2.8 Special Event Support

2.9 Logistic Labor Support……………………………………………………………………..16

2.10 Other Direct Costs…………………………………………………………………………..16

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

4.3 Property Management Plan

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Property, Facilities, and Services

7.4.1 General

7.4.2 Government Furnished Property………………………………………………………54

7.4.3 Government Furnished Facilities……………………………………………………...55

7.4.4 Government Furnished Services………………………………………………………55

7.4.5 Inventory and

Control……………………………………………………………………………………57

7.4.6 Documents…………………………………………………………………………….…57

7.5 Contractor Furnished Property, Items and Services

7.5.1 General

7.5.2 Vehicles

7.5.3. Equipment

7.5.4 Fuels………………………………………………………………………………59

7.5.5 Custodial Services…………………………………………………………….…59

7.5.6 Permits……………………………………………………………………………59

7.6 Equipment…

7.6.1 Supplies…………………………………………………………………………………………

7.6.2 Equipment………………………………………………………………………………………...59

7.6.3 Computer Equipment……………………………………………………………………………60

Introduction. This is a non-personal services contract to provide Facilities Maintenance – Vertical, Facilities Maintenance – Horizontal, Heating/Cooling Services, Grounds Maintenance, Pavement Clearance, Wastewater Services, Refuse Removal, Pest Management Services, and ancillary work associated with base operation services. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Background. Fort Hamilton is located in New York, Kings County, and New York

City and consists of approximately 120 acres and 47 buildings. The population base consists of approximately 312 Military, Government civilian, and Contactor personnel, as well as 737 resident family members. Fort Hamilton was completed in 1831, with major additions made in the 1870s and 1900s. However, all defenses except about half of the original fort have been demolished or buried.

Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill Refuse Removal, Grounds Maintenance, Pavement Clearance, Facilities Maintenance – Vertical, Facilities Maintenance Horizontal, Heating/Cooling Services, Wastewater Services, and Pest Management Services and their component needs, emphasizing innovation and commercial best practices.

Climatic Conditions. The average annual rainfall is 45 inches; with the wettest months being April, September, October. The average annual snowfall is 28 inches, with snowfall expected during the period of December – March. The average frost-free period (growing season) during the year is about 197 days. The first killing frost may be expected about October, and the last killing frost generally occurs in April. The average annual maximum and minimum temperatures are approximately 62.3 and 48 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 26 degrees in the month of January to a high of 85 degrees in the month of July. Summer temperatures often reach 80 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes.

The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during their work.

The Contractor shall notify the Contracting Officer Representative (COR), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets.

Emergency road closures shall be coordinated with the Contracting Officer Representative or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage.

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. The Contractor shall perform dust suppression as directed by the COR/ACOR.

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area

(FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP consists of a one month phase-in period, nine (9) month base period, and four (4) option years as follows:

Phase-in/out Period 1 Jan 2020 – 31 Jan 2020 Base Period 1 Feb 2020 – 31 Oct 2020

Option Period I 1 Nov 2020 – 31 Oct 2021 Option Period II 1 Nov 2021 – 31 Oct 2022 Option Period III 1 Nov 2022 – 31 Oct 2023 Option Period IV 1 Nov 2023 – 31 Oct 2024

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in TE 0001.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.4.1 The Contractor shall provide personnel support within 72 hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the COR. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work without prior authorization of the

COR.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with COR approval.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services.

2.1.6.1 The Contractor shall have qualified personnel on call twenty-four (24) hours per day, seven (7) days per week, to respond to emergency calls.

2.1.6.2 The Contractor shall also identify, on a roster, the essential personnel and positions required to provide services on the installation when, by order of the Commander, the installation is declared closed or times for reporting for work are changed due to weather conditions or other emergencies. The roster shall identify Essential Personnel their name, authority, area assigned and their contact telephone number. Submittal is due to the COR in duplicate copies fifteen (15) days prior to contract start date and within four (4) hours of any changes.

2.1.6.3 The Project Manager or Alternate shall return all calls from government staff (to be identified at the pre-start conference) to answer questions on work status, or any other inquires deemed necessary during emergency work or base closure. Calls shall be returned within 30 minutes during normal working hours. Calls shall be returned within one hour after normal duty hours.

2.1.6.4 For accidents, the Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.5 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The COR/ACOR will meet periodically with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the COR. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two

(2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this

PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements;

monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.10 Subcontract Management. The contractor shall submit a plan on the management of subcontractors within 30 days of the award of the contract. All requirements of the prime contractor are applicable to the subcontractors.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Program Manager who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO. The Program Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable National Agency Check (NAC).

2.1.11.1.3 All Contractor and subcontractor employees shall be legal U.S. residents.

The Contractor shall immediately remove any employee that is not a legal U.S. resident.

The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI). The general rule is to avoid strictly any conflict of interest or even the appearance of a conflict of interest in Government-contractor relationships. While many Federal laws and regulations place restrictions on the actions of Government personnel, their official conduct must, in addition, be such that they would have no reluctance to make a full public disclosure of their actions. If an OCI exists, the Contractor shall report it IAW FAR Part 3.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within 7 days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). GFEBS is the web-based asset and accounting system that is used as the key component for work that is performed on the Garrison. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities, as well as minor construction and alteration (new work) project expenditures. The Government will establish and provide the Contractor with work center(s), activity types, and activity rates upon contract award. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA).

2.2.2.1 GFEBS Certification. The Contractor shall possess a working knowledge of GFEBS and shall complete GFEBS training modules provided by the Government within thirty (30) days of being employed. The Contractor shall provide certificates of completion for all roles required to perform the requirements of the position. The Contractor shall be responsible for GFEBS data entry and reporting. The project status analyst shall have, at a minimum, three (3) years of GFEBS experience, specifically dealing with Property, Plant, and Equipment (PPE), business intelligence, and projects.

2.2.2.2 Preventive Maintenance Orders (PMO). The Contractor shall respond to and complete scheduled PMO work within one (1) week, IAW the PM scheduled work issued by GFEBS, or by the time specified on the GFEBS preventive maintenance plan/work order. PM work shall comply with the local Directorate of Public Works (DPW) and IMCOM GFEBS business rules; and the IMCOM Facility Maintenance Instruction, referenced in TE 0003. The PM program will adjust as IMCOM or the local DPW issues subsequent directives or guidance.

2.2.2.3 Operations Work Orders (OWO). The Contractor shall respond to and complete individual tasks related to OWOs. An OWO is recurring maintenance, cyclical in nature, outside of GFEBS scheduled PM, requested demand maintenance, or projects. PM performed under an OWO will migrate to a PMO in GFEBS.

2.2.2.4 GFEBS Support. All Demand Maintenance Orders (DMO), Preventive Maintenance Orders (PMO), Operational Work Orders (OWO), and Project Work Orders (PWO) shall be entered into the applicable modules in GFEBS within established timelines. The Contractor shall enter all approved Work Requests that have not been entered into GFEBS within thirty (30) days after contract award. The Contractor shall enter all labor and material costs into GFEBS within two (2) working days of the DMO or work phase completion. The Contractor shall input, correct errors, and maintain data in the GFEBS database management system. The Contractor shall use GFEBS to export data for reports.

2.2.2.4.1 Database Tasks/Requirements. The Contractor shall accomplish tasks to manage internal and external databases associated with activities created and documented in GFEBS, analyzing to continuously improve efficiency, effectiveness, and quality. The Contractor shall create PMOs and make changes to the GFEBS PMO maintenance plans, as directed by the COR/ACOR. The Contractor shall compile data on performance, prepare recurring and special reports, and respond to a variety of internal and external customer requests to include order creation, status, and general information. The Contractor shall review, verify, and provide feedback to stakeholders and leadership. The Contractor shall correct discrepancies on Labor and Equipment forms within the database prior to final GFEBS submission.

2.3 As-Builts and Geospatial Information System (GIS).

2.3.1 Maintain As-Builts. The Contractor shall be provided one (1) hard copy and Electronic copy for detailed installation maps. The maps to be provided include all utility systems and property maps. In addition, specific building maps will be provided when work on building systems or components is conducted. Utility repairs, component replacements, modifications, alterations, and additions to all systems and components shall be redlined on the hard copy maps upon completion of work. The Contractor shall redline annotate all components replaced during the period of the contract and annotate all items removed from service.

2.3.1.1 Support. Hard copy markups and Electronic redlines shall be delivered to the COR/ACOR at the completion of each major project as identified by the COR/ACOR or, at a minimum, at the end of each contract-year quarterly cycle. The changes shall be provided to GIS, printed and returned to the GIS Center as a revision of the Contractor information set. The Contractor shall validate all maps for accuracy and content. The Contractor shall be responsible for provision of all computer hardware as required to prepare, supervise, and record redline drawings.

2.3.1.2 Training. The COR/ACOR will provide copies of software to the Contractor for use on client computers in conjunction with this contract. The Government will provide up to forty (40) hours training on the use of the software to Contractor employees over a one-week period. The purpose of this software and training shall be to provide the Contractor with the ability to accomplish Electronic redline markups and conduct analyses of information relevant to ongoing work projects, anticipated work projects, and the ability to assist in evaluating operational impacts as a result of system failure.

All Electronic data and hard copy maps remain the property of the DPW and shall be turned over to the COR/ACOR upon completion of the contract.

2.3.2 Real Property Records Updates. When the Contractor is provided plans or drawings as part of a DMO or PWO, the Contractor shall be responsible for providing two (2) copies of marked up red lines drawings reflecting the changes, to the GIS Center. The Contractor shall submit these drawings prior to closing out the DMO or

PWO.

2.3.3 GIS. N/A

2.3.4 GIS Support Services. N/A

2.3.5 GIS Files. N/A

2.3.6 Other Documents. N/A

2.4 Historic Property or Archaeological Site. Historic properties and archaeological sites are subject to the provisions of the National Historic Preservation Act (NHPA).

The Contractor shall maintain the historic properties on the installation IAW the NHPA, 54 United States Code (U.S.C) § 300101, National Preservation; 36 Code of Federal Regulations (CFR) Part 800, Advisory Council on Historic Preservation; and United Facilities Guide Specifications (UFGS). The Contractor shall comply with all applicable Federal historical structure and archeological laws. TE 0003 provides more detail on historic family housing properties at Fort Hamilton. Location maps can be found at the local DPW.

2.4.1 Repair and Replacement. The Contractor shall report damages to the COR/ACOR within 2 hours. The Contractor shall repair or replace parts with products similar in appearance to the original. Repairs, renovation, or replacement to historic buildings must be approved by the COR. The Contractor shall coordinate work through the Cultural Resources Manager. The Contractor shall comply with the appropriate provisions and stipulations of the Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) and the Integrated Cultural Resources Management Plan (TE 0006). Location maps are available at the

DPW.

2.5 Special Requirements.

2.5.1 Residential Communities Initiative for Housing (RCI Housing). The following requirements will be performed in accordance with the particular sections of work on all buildings and surrounding grounds within RCI Housing Properties. Reference TE 0003 for the housing boundaries and buildings. The requirements include Solid Waste Management, Pavement Clearance, and Pest Control (interior and exterior). In addition, work on utility distribution systems within the RCI boundaries, where that work addresses areas not within the RCI boundaries (e.g. a distribution line that passes through an RCI area), will be covered. Utility systems that are involved are electrical, water, sanitary sewer system, and storm sewer system. Costs for RCI Housing work will be expected to be separately tracked.

2.5.2 Security.

2.5.2.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.2.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.2.3 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within 30 working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building 406. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.2.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.2.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security

Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.

2.5.3 Security Training.

2.5.3.1 Antiterrorism Operations Security

2.5.3.1.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.3.1.2 AT Level I training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area.

All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

2.5.3.1.3 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.5.3.1.4 For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

2.5.3.1.5 For contractors not eligible for CAC, but requires access to DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13 and DTM 09-012), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

http://jko.jten.mil/

2.5.3.1.6 For contracts that require a formal OPSEC Program. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

2.5.3.1.7 For information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter.

All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

2.5.3.1.8 Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b

2.5.2.1.9. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in specific areas as required by the federal government and/or required by the State of New York and New York City. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation).

The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.5.6 Contingency Plans.

2.5.6.1 General. The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty (30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The

Contractor shall submit all plans to the KO for approval.

2.5.6.2 Mobilization Contingency Plan. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within (30) days of contract award.

2.5.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award.

2.5.6.4 Dispute Contingency Plan. This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks,

b. Maintain electrical emergency generators, and

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan NLT contract start date.

2.5.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.6 Design/Inspection Support.

2.6.1 Project Support. Facilities Maintenance – Vertical, and Facilities Maintenance – Horizontal. The Contractor shall provide the DPW with design and/or QA/Inspection support on construction projects on request. Such support will be reimbursable and documented as PWO work. The Contractor shall provide design and/or inspection services for commercial construction projects, including but not limited to, building systems, structure, plumbing, fire protection, pavement, and controls. The Contractor shall provide an inspector with a journeyman electrical license to inspect projects that include interior and exterior electrical systems. The Contractor shall provide an inspector with a journeyman plumber license for commercial HVAC system projects, including but not limited to, chillers, boilers, air handling units, and control systems. The Contractor shall provide an American Concrete Institute certified inspector for civil commercial construction projects.

2.7 Project Work Order Execution

2.7.1 Project Work Orders (PWO): PWOs document unscheduled maintenance, repair and services, construction and alterations. PWOs can vary significantly in nature and scope, and may involve multiple crafts and locations. PWOs are created by the Government, customers and the Contractor, and are initiated on a Work Request DA Form 4283. PWOs awarded to the base operations contractor are typically under $100,000. Should the Government accept the contractor’s estimate, PWOs will be issued to the contractor by the COR as a task order based on the scope of work described in the PWO. The Contractor shall accomplish PWOs in a timely manner according to the schedule agreed to prior to the issuance of the PWO. The Contractor is responsible for the area in which the PWO is being performed including safety, environmental compliance, and security.

Project Work requires approval by the COR prior to their performance or expenditure and will be reimbursed on a cost, no fee basis. The Contractor shall provide copies of receipts or any other documents necessary to ascertain the validity of costs with WAWF invoices. The contractor shall provide at least three (3) quotes for any Project Work costs over $10,000.00. Project Work shall only be used for labor that falls outside of the routine 40 hour work-week or requires a subcontract to accomplish the project. All work that falls within the contractor’s 40 hour work week shall be included in the FFP line items for labor.

2.8 Special Event Support. The Contractor shall provide services for special events when necessary. Special events include, but are not limited to, Very Important Person (VIP) visits, retreats, ribbon cutting ceremonies, and open houses. When necessary, the Contractor shall deviate from its schedule to meet special event requirements.

Support includes, but is not limited to: setting up tents, stands, chairs, tables, bleachers, and picnic tables, refuse collection, providing portable toilet facilities, additional pest control, connection and removal of temporary electrical services, providing temporary plumbing services, placing holiday lights and banners, erecting and removing temporary fences, and additional grounds maintenance. The contractor will be notified of special events and the work required of the contractor by the COR.

There will normally be planning meetings on the event weeks before it occurs, and the contractor may be requested to attend. Work will be managed as a project work order for the particular event. There are normally 8 - 12 special events annually.

2.9 Logistic Labor Support. The Contractor shall provide services to move, haul and relocate equipment and furnishings to support the Garrison. A minor amount of disassembly and/or assembly may be required. Approximately 80 hours per month of labor are expected for this task.

2.10 Other Direct Costs (ODCs). Potential ODCs include materials, equipment, and miscellaneous costs. All ODCs require approval by the COR prior to their performance or expenditure and will be reimbursed on a cost, no fee basis. ODCs will be tracked for approval purposes on a DA Form 4283. The Contractor shall provide copies of receipts or any other documents necessary to ascertain the validity of costs with WAWF invoices. The contractor shall provide at least three (3) quotes for any ODC over $5,000.

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during the 30 day transition period. The plan shall specify a training program and a date for transferring responsibilities for the work showing assumption of full performance on 1 February 2020 and shall be subject to the KO's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address:

https://CMRA.ARMY.MIL.

The required information includes the following:

a.