TE_11_CMMS_PM_IDIQ_Flow_Chart.pdf

PDF 33 KB Posted

Attached to
QUESTIONS AND ANSWERS Federal contract opportunity
Solicitation number
TIRNO15R00046
Issued by
Department of the Treasury Internal Revenue Service

About this file

CMMS PM IDIQ FLOW CHARTS

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Text version

ERC Ticket

IRS

Generates ticket by email or phone

Contractor generated ticket

Contractor enters ERC ticket info

(and #) into CMMS

Contractor enters info into CMMS, sends ticket

# back to IRS by email

Contractor enters info into CMMS

CMMS generates email and sends to IRS approvers

IRS rejects ticket, ticket is cancelled

IRS

approves ticket

Contractor assigns work to mechanic

Mechanic completes work. CMMS admin inputs work related data and marks completed.

CMMS generates email and sends to IRS inspectors

IRS

inspector rejects ticket

IRS

inspector approves ticket

IRS

inspector bypasses ticket

CMMS generates email and sends to CMMS Contractor admin (in development)

CMMS

generates email and sends to

CMMS

Contractor admin

CMMS Service Call Flow Chart

All rework gets inspected

Ticket becomes Completed-Verified.

Contractor archives ticket

Contractor Generates PM’s for the Month

Contractor Assigns

Ticket To a

Mechanic

Mechanic Completes Ticket, CMMS Admin fills out all info and

Saves it as Completed

System generates email to notify IRS that it’s completed and ready for inspection

IRS

inspector rejects ticket

IRS

inspector approves ticket

IRS

inspector bypasses ticket

CMMS generates email and sends to CMMS Contractor admin

PM Flow Chart

All rework gets inspected

Ticket becomes Completed-Verified.

Contractor archives ticket

Email notifies contractor of re-work ticket.

Emergency IDIQ initiated by Contractor (or verbally by IRS)

IRS

Generates

IDIQ request w/attached

SOW

Existing Work Order becomes

IDIQ

Contractor gets the required proposals & uploads them to work order

Contractor opens IDIQ ticket and Closes SC work order w/IDIQ work order # indicated, and references the SC work order # on the IDIQ ticket

CMMS generates email and sends to IRS approvers

IRS rejects ticket, ticket is cancelled

IRS

approves

Ticket, selects vendor if applicable

Contractor completes work , including sub-contractor work

CMMS admin inputs work related data and marks ticket as completed. Uploads Sub-contractor invoices for emergencies.

CMMS generates email and sends to IRS inspectors

IRS

inspector rejects ticket

IRS

inspector approves ticket

CMMS generates email and sends to CMMS Contractor admin

CMMS

generates email and sends to

CMMS

Contractor admin

CMMS IDIQ Flow Chart

All IDIQ work gets inspected

Ticket becomes Completed-Verified.

Contractor archives ticket

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