Technical Exhibit - E - Customer Complaint Record (Draft).xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- Laundry and Dry Cleaning Service Amendment 3
- Solicitation number
- W911SF-26-R-A010
About this file
This is a template for a Customer Complaint Record form designed to document and track complaints related to laundry and dry cleaning service operations. The form captures complaint details including the date, time, organizational unit, building number, and complainant information (name, email, phone number). It provides structured sections for the contractor to document the complaint description, provide their perspective on the issue, and outline actions taken in response. The form includes validation fields for contract reference and confirmation that the contractor was informed of the complaint, with designated signature lines for both the contractor and the Contracting Officer's Representative (COR), along with corresponding dates and times. This template serves as a quality assurance and accountability mechanism for the Laundry and Dry Cleaning Service contract (W911SF-26-R-A010) managed by the Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis, helping to ensure contractor performance and proper documentation of service issues.
View the file
Other files
Show all 30
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Customer Complaint Record
| Customer Complaint Record | Date: | ||
| Time: | |||
| Unit/Organization: | Building Number: | First Name: | |
| Last Name: | |||
| Email: | |||
| Phone Number: | |||
| Complaint: |
Contractor Perspective:
Actions taken by contractor:
Validation:
Contract Reference:
Contractor was informed: Date: Time:
Contractor Signature: COR Signature:
Date: Date:
File details come from the government source that posted it. Updated .