Attachment 1 PRS Laundry and Dry-Cleaning (Draft).xlsx
XLSX spreadsheet 19 KB Posted
- Attached to
- Laundry and Dry Cleaning Service Amendment 3
- Solicitation number
- W911SF-26-R-A010
About this file
This is a Performance Requirements Summary (PRS) for laundry and dry-cleaning services establishing performance thresholds, inspection methods, and remedies for contractor non-compliance. The PRS outlines 23 specific performance requirements covering laundry operations, linen handling, dry-cleaning services, and facility management standards.
Key performance requirements include: providing laundry services exclusively to Government-authorized customers with a maximum of 2 valid discrepancies per inspection period; coordinating alternate service days during holidays or emergencies with 1 allowable discrepancy; maintaining contractor personnel appearance standards with 4 allowable discrepancies; ensuring compliance with Federal, State, Local, and CDC health regulations with zero tolerance for non-compliance regarding Government-owned item accountability and separated transport of clean versus soiled items; utilizing bio-based cleaning products to the maximum extent possible with 2 allowable discrepancies; and accurately submitting deliverables with zero tolerance for discrepancies. Linen specifications require cleanliness and serviceability with 10 allowable discrepancies per inspection period; proper folding and bundling with 5 allowable discrepancies; and like-item exchanges at turn-in with 2 allowable discrepancies. Specialty items including OCIE (Organizational Clothing and Individual Equipment) must be cleaned per manufacturer instructions with 5 allowable discrepancies; military funeral uniforms must be completed same-day; and all other laundered items must be completed within five business days with 1 allowable discrepancy. Additional requirements include dry-cleaning of ceremonial items and flags to be wrinkle-free, draperies invoiced at established square footage rates, contractor-funded repairs for damage incurred during processing, claims resolution within ten business days, and daily vehicle sanitization with germicidal cleaner. Non-compliance remedies escalate from Corrective Action Reports and PMR Feedback to Cure Notices, CPARS ratings, Show Cause Notices, and potential contract termination. Inspection methods vary between 100% inspection, random inspection, and periodic inspection depending on requirement criticality.
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Text version
PRS 2025
| PRS # | PWS Contract Paragraph Reference | Performance threshold. (This is the maxium error rate. It could possibly be zero deviation from standard.) | Inspection Method | Incentives / Remedy |
| 1 | 2.1.3 The Contractor shall provide laundry service to Government authorized customers only IAW AR 710-4. | 2 valid discrepancies per inspection period. | 100% Inspection | 1) Corrective Action Report (CAR) 2) PMR Feedback |
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 2 2.1.4 In the case of a holiday or emergency (e.g., inclement weather, post closure), the Contractor shall coordinate an alternate day for laundry service (pick up / delivery) during the same business week. 1 valid discrepancy per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 3 2.1.5 The Contractor personnel shall be clean in appearance and be appropriately dressed (IAW the contractor’s dress code) for the work to be performed while on duty. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area. The Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress. 4 valid discrepancy per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 4 2.1.6 The Contractor shall be compliant with Federal, State, Local and Department of Health regulations and CDC. 1 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 5 2.1.7 The Contractor shall use bio-base Laundry and Dry-Cleaning cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 6 2.1.8 The Contractor shall accurately and timely submit deliverables IAW Attachment 2 - Deliverables Schedule. 0 valid discrepancies per inspection period. Periodic Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
| 7 | 2.1.9 All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads, and blankets) shall be clean and serviceable and laundered IAW Manufacturer care label/instructions. | |
| 10 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) PMR Feedback |
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 8 2.1.10 All finished linen shall be folded and bundled (ten (10) each sheet, ten (10) each pillowcases, five (5) each mattress covers/pads, five (5) each bedspreads, and five (5) each blankets). The contractor shall ensure linens are dry with no signs of wetness, damage to the cleaned items or deep creases. 5 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 9 2.1.11 All soiled linen items turned in for laundry shall be exchanged for clean, and serviceable like items at the time of turn-in. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 10 2.1.12 The contractor shall follow TG MED 314, Non-Vaccine Recommendations to Prevent Acute Infectious Respiratory Disease among U.S. Army Personnel Living in Close Quarters/TRADOC Regulation 350-6, Enlisted Initial Entry Training Policies and Administration. 0 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 11 2.1.13 All items that fail to meet quality standards shall be returned for re-laundering at no additional costs. 0 valid discrepancies per inspection period. 100% Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
| 12 | 2.1.14 The Contractor shall clean specialty items (e.g., OCIE (sleep system) and Care of Supplies in Storage (COSIS)) for authorized customers IAW manufacturer care/label instructions, be serviceable, dry (with no signs of wetness) and free of dirt and soil. | |
| 5 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) PMR Feedback |
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 13 2.1.15 OCIE items IAW Attachment 6, List of Items shall be cleaned and serviceable. All items shall be cleaned and dried with no signs of wetness IAW with manufacturer care label/instructions. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 14 2.1.16 OCIE Items shall be folded and bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 15 2.1.17 All laundered and dry-cleaned items (except linen) turned in for cleaning shall be com-pleted within five (5) business days. All Military Funeral uniforms and clothing of de-ceased military personnel shall be completed as a same day service. 1 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 16 2.1.18 All dry cleaning of flags, bunting, ceremonial uniforms (Coats, trousers or shirts), and chaplains’ vestments, shall be cleaned, wrinkle free, and be free of dirt and soil IAW manufacturer/care label instructions. 5 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 17 2.1.19 Draperies accepted by the Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization. 1 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 18 2.1.20 The Contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry-cleaning ticket. The replacement linen shall be IAW Attachment 3 - Linen Specifications. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 19 2.1.21 Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 20 2.1.22 Claims for lost or damaged items shall be documented and resolved within ten (10) business days following the date the claim is received by the Contractor. 2 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 21 2.1.23 All cleaned laundry and dry-cleaning items shall be transported separately from items to be cleaned and dry cleaned. 0 valid discrepancies per inspection period. 100% Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 22 2.1.24 Vehicles shall be cleaned with germicidal cleaner after each working day. 0 valid discrepancies per inspection period. Random Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination 23 2.1.25 The Contractor shall maintain accountability of Government-owned items. 0 valid discrepancies per inspection period. 100% Inspection 1) Corrective Action Report (CAR) 2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
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