TE 2 Performance Requirement Summary.xlsx
XLSX spreadsheet 14 KB Posted
- Attached to
- ENTERPRISE HEALTH UNIT SERVICES
- Solicitation number
- 70LGLY26RGLB00001
About this file
This is a Performance Requirements Summary (PRS) for a Health Services Contract supporting the Department of Homeland Security Federal Law Enforcement Training Centers (FLETC) across four Training Delivery Points (TDPs): Glynco, Georgia; Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland. The document outlines nine performance requirements with corresponding surveillance methods, frequencies, and acceptance criteria, each tied to specific Contract Line Item Numbers (CLINs) and contract sections.
The performance requirements address critical health services operations including: conducting health screenings with weekly surveillance and 10% defect threshold; uploading health screening data to the Electronic Health Record (EHR) system within five business days with weekly monitoring; managing customer complaints with 100% inspection as received and a maximum of two verified unresolved complaints; maintaining formulary inventory at reorder points with daily surveillance and 20% defect threshold; ensuring clinician SOAP notes comply with accepted protocols with weekly review and a maximum of two incorrect notes allowed; submitting monthly, weekly, and daily reports on time with a maximum of three late submissions tolerated; reporting all patient emergency room transports and declines with 100% inspection; documenting long-term training restrictions exceeding three days with 100% inspection; and conducting medical surveillance programs including scheduling, testing, and EHR record uploads with monthly surveillance and 15% defect threshold. Each requirement specifies lot size/surveillance method, frequency of monitoring, explanation of unacceptable service levels, and associated CPARS rating impacts ranging from 5% to 20% of total contract value.
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Sheet1
| Performance Requirements Summary (PRS) | ||||||||||
| Health Services Contract | ||||||||||
| Contract # (TBD) | ||||||||||
| P.R.S # | CLIN | REQUIRED SERVICE | PARA. # | STANDARD | ARTESIA, CHARLESTON, CHELTENHAM, AND GLYNCO | LOT SIZE / METHOD OF SURVEILLANCE | FREQUENCY OF SURVEILLANCE | EXPLANATION OF UNACCEPTABLE SERVICES | % TOTAL CONTRACT VALUE | Admin Action |
| 1 | 0001AB, 0002AB, 0003AB, 0004AB | Conducting Health Screenings | 5.7.6 | Compliant with time alloted & completion requirements of Health Screenings in the Health Services Contract. 100% Compliance | Artesia, Charleston, Cheltenham, and Glynco | # of incoming classes each month that require Health Screenings / Random Sampling | Weekly | # of scheduled Health Screenings not conducted as based on the AQL | 10% | Positive/Negative CPARS Rating |
| 2 | 0004AB | Upload of Health Screenings in Cheltenham, MD | 5.8.3 | All Health Screenings conducted at Cheltenham, MD into EHR within five (5) business days. | Cheltenham, MD | # of scheduled Health Screenings in a month / Random Sampling | Weekly | # of scheduled Health Screenings not uploaded into EHR as based on the AQL | 10% | Positive/Negative CPARS Rating |
| 3 | 0001AA, 0002AA, 0003AA, 0004AA | Customer Compliants | 5.14 | All Customer Complaints received by the COR at each site, will be verified. | Artesia, Charleston, Cheltenham, and Glynco | 100 % Inspection | As Received | More than two verified customer complaints that cannot be remedied | 15% | Positive/Negative CPARS Rating |
| 4 | 0001AD, 0002AD, 0003AD | Inventory Control - Formulary and Medical Supplies | 3.2 and 5.7.1(4) | Formulary shall be stocked at all times in amounts consistent with projected needs. Each medication/medical supply item shall have individual reorder points. | Artesia, Charleston, and Glynco | # of training days in each month / Random Sampling | Daily | Formulary inventory not kept up to the reorder points if no medications have been ordered requiring prescriptions to be written for two or more students to get medications from off-Center pharmacies. | 20% | Positive/Negative CPARS Rating |
| 5 | 0001AB, 0002AB, 0003AB | Clinician SOAP notes in Electronic Health Record | 5.7.1 (1)(a) | Follow accepted SOAP Protocol | Artesia, Charleston, and Glynco | # of days in the month / Random Sampliung | Weekly | More than two incorrect medical clinician notes for any patient(s) in EHR | 5% | Positive/Negative CPARS Rating |
| 6 | 0001AB, 0002AB, 0003AB | Monthly, Weekly, and Daily Reports | 5.17.3 | Submit all required reports timely | Artesia, Charleston, and Glynco | 100% Inspection | As Reports are Due | Late submissions of three or more reports. | 5% | Positive/Negative CPARS Rating |
| 7 | 0001AA, 0002AA, 0003AA | Notification of Patient Transport to ER | 5.7.1 (6) vii | Emergent/Non-Emergent Transport to ER or Decline | Artesia, Charleston, and Glynco | 100% Inspection | Each occurance. | Not reporting more than one transport or decline to the ER at any site. | 10% | Positive/Negative CPARS Rating |
| 8 | 0001AA, 0002AA, 0003AA | Notification of long-term restrictions | 5.1, 5.7.6.4 (7), and 5.8.3(5) | Restrictions longer than three (3) training days | Artesia, Charleston, and Glynco | 100% Inspection | Daily as students are restricted. | Not reporting more than two long-term restrictions at any site. | 10% | Positive/Negative CPARS Rating |
| 9 | 0001AD, 0002AD, 0003AD, 0004AC | Medical Surveillance Program | 5.4.9, 5.4.9.1, 5.7.6.1, and 5.7.6.3 | Medical Surveillance Program (scheduling, testing blood and audiograms, and results of tests with clinician, all records uploaded into EMR, employee information updated to show completion) either conducted by Contractor, sub-contractor, or personal care clinician on employee. | Artesia, Charleston, Cheltenham, and Glynco | # of FLETC employees scheduled for MSP each month at each site / Random Sampling | Monthly | Not reporting/recording MSP records for all medical surveillance completed at each TDP by Contractor or Sub-Contractor. | 15% | Positive/Negative CPARS Rating |
70LGLY26RGLB00001
Enterprise Health Unit Services Part 9, Technical Exhibit 2
File details come from the government source that posted it. Updated .