(TE 05) Performance Requirements Summary (PRS).pdf

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Attached to
Fort Bliss Solid Waste Management (SWM) Refuse and Recycling Services
Solicitation number
W911SG25RA009
Issued by

About this file

The Technical Exhibit 05 Performance Requirements Summary (PRS) details the performance standards, acceptable quality levels (AQL), and surveillance methods for a solid waste management and recycling services contract at Fort Bliss. The document outlines nine key service requirements with specific performance expectations, including:

  1. Quality control for collection routes and equipment, with a maximum 0.05% deviation for missed collections and 2% equipment downtime per month. 2. Timely submission of all required plans and reports with 0% deviation. 3. Efficient waste disposal with containers serviced at 100% capacity. 4. Development of efficient route plans with data collection on weight, location, and fill capacity. 5. Monthly rebate checks to the U.S. Treasury for recyclable materials. 6. Maintenance of clean, labeled, and painted containers. 7. Cleaning and maintaining all collection equipment and vehicles. 8. Responding to government service requests within 8 working hours. 9. Inspection and maintenance of collection stations and storage yards, including vegetation removal and spill cleanup. Non-conforming services will result in Non-Conforming Reports, with some requirements carrying a $100 per defect penalty above the acceptable quality level.

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Text version

Required Services

PWS

Para

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Deduct Schedule

#1. Quality Control management of overall system to include no missed or skipped pickups on routes, and quality control of vehicles and equipment.

Overarchi ng PWS, para 3.2

In accordance with PWS, Contractor shall be responsible for maintaining quality control at all levels of collections.

In the case of missed or skipped collections, the Contractor shall respond NLT two (2) hours on the same day regardless of time.

Not more than .05% deviation missed or skipped collections.

Not more than 2% deviation of equipment, scales, sensors, software, and other associated hardware downtime per month.

No later than 2hr response time on same day

Periodic inspections, review of Web Based software for route management and Contractor's route management data provided.

Non- conforming services will result in Non- Conforming Reports issued

#2. Deliverables and submitted plans and reports

CLS 403,

para 1.2

The Contractor shall develop all plans and reports submitted within deliverable schedule and timelines specified in PWS.

100% of all plans to be submitted and update as changes occur.

0% deviation.

Review of deliverables and periodic sampling.

Periodic inspections to match deliverable to information provided.

Non- conforming services will result in Non- Conforming Reports issued

#3. The Contractor shall determine the best disposal method for solid waste management to avoid picking up an empty dumpster or container from Fort Bliss.

CLS 403,

para 2.1

The Contractor shall empty recycle/refuse containers, compactors, and roll-offs once a week or at an efficient frequency that ensures containers are within 60%-

0 defects per month

Random Sampling

Non-conforming services will result in Non- Conforming Reports issued

Technical Exhibit 05 Performance Requirements Summary (PRS)

100% capacity when serviced

#4. Develop efficient route plans for collection of refuse as well as collecting data (weight, location, and fill capacity).

CLS 403,

para 2.2.2

Establish efficient routes and monitor fill capacities to optimize collection intervals/frequencies

0.05% Deviation

Review monthly and quarterly data provided.

Periodic Inspections (site visit, phone calls, web access software), periodic sample.

Non- conforming services will result in Non- Conforming Reports issued

#5. The contractor shall submit monthly a rebate check.

Contractor shall include copies of the monthly Official Board Markets and American Metal Markets price indexes.

CLS 403,

Para 2.3.1.11

The Contractor shall submit monthly a rebate check made to the U.S. Treasury Recycle Center, Fort Bliss, TX for the sale of collected and processed Single Stream Recyclables.

0 defects per month

100% inspection

Non-conforming services will result in Non- Conforming Reports issued

#6. The Contractor shall insure all containers have readable labels, containers painted and clean.

CLS 304,

para 2.4

The contractor will have 30 calendar days to replace, paint &/or clean containers.

100% of all containers

Random sampling

$100 per defect above AQL

#7. Maintain and clean all equipment that includes vehicles and collection containers used for pickup and disposal of solid waste

CLS 403 ,

para 2.4 and para 2.5

The Contractor shall maintain all refuse/recycling collection containers, roll offs, vehicles, equipment, and areas (Government Owned and Contractor Owned) clean and free of unpleasant odors, pests, refuse on the floor (spillage) and nuisances. All

Not more than 2% of container inventory offline at any one time.

100% of all containers and equipment.

Periodic inspections and customer complaints/feed back.

$100 per defect above AQL refuse collection containers (Government and Contractor owned) shall be maintained in good working condition such that lids or doors open/close (not damaged, broken, warped), easily accessible to customers, leak proof, container plugs installed.

#8. The contractor shall respond to government service requests.

CLS 403,

para 2.6.2

The contractor shall respond to the government service requests within 8 working hours of notification and KO approval

0 defects per month

100% inspection

Non- conforming services will result in Non- Conforming Reports issued

#9 Collection Station (MICA) and Storage Yard Inspections

CLS403,

para 3.1

Contactor shall operate and maintain both MICAs located at Bldg 1250 and A0920 where the storage yard is located as well.

100% maintenance for removing vegetation, covering up holes on the dirt or gravel made by vehicles inside of perimeter fence as well as cleaning any spills, and unaccepted waste in containers.

Periodic inspections conducted by Ft. Bliss Environmental.

Written report will be drafted by Environmental of the findings and list the citation. KO and KS to send Contractor the report to take corrective action.

Non- conforming services will result in Non- Conforming Reports issued

File details come from the government source that posted it. Updated .