TAB C - GROUND TRANSPORTATION VEHICLE MANAGEMENT.pdf

DRAFT FA670322BOSINDUSTRY

Dobbins ARB Base Operations Support 06 April 2022 Performance Work Statement, Tab B B-1

TAB C: GROUND TRANSPORTATION/VEHICLE MANAGEMENT

PERFORMANCE WORK STATEMNET

BASE OPERATIONS AND SUPPORT SERVICES

AT

DOBBINS AIR RESERVE BASE

April 2022

Performance Work Statement, Tab C C-i

TAB C

GROUND TRANSPORTATION AND VEHICLE

MANAGEMENT

TABLE OF CONTENTS

SECTION TITLE PARA

C DESCRIPTION OF SERVICES

Overview C1

Ground Transportation Standard Services C2

Maintain Vehicles C3

Types Of Maintenance C4

Accountability Management C5

Air Force Information Technology Systems (AFITS) C6

Vehicle Historical Folder C7

Deployment Operations C8

Base Exercises C9

Accident and Abuse Program C10

Coordination C11

TECHNICAL EXHIBITS

C-TE-1 Service Summaries

C-TE-2 Workload Estimates

C-TE-2a Vehicle Management (VM) Workload Factors

C-TE-2b Ground Transportation (GT) Workload Factors

C-TE-2c Reserve Support Workload

C-TE-2d Government-Owned Vehicles

C-TE-3 Data Deliverables

C-TE-4 Government Property

C-TE-4a Government Facilities

C-TE-4b Attachment 10 Consolidated (GFP) Listing

C-TE-4c Scheduled Incidentals Listing

C-TE-4d Government ADPE/Copiers/Radios

C-TE-4e Government Telephones

C-TE-5 Technical Acronyms/Definitions

C-TE-9 Key Personnel, Special Training, Certification, and Licensing Requirements

C-TE-10 Publications

Performance Work Statement, Tab G G-1

GROUND TRANSPORTATION AND VEHICLE MANAGEMENT

DESCRIPTION OF SERVICES

C1 Overview. The Dobbins ARB Vehicle Management provides effective accountability, management and maintenance services for the base vehicle fleet, tenant organization vehicles, selected registered and non-registered equipment, and transient vehicles. Vehicles assigned are a combination of in-house government-owned vehicles and limited General Services Administration (GSA)-leased vehicles. GSA vehicle servicing and maintenance shall be accomplished IAW GSA policy defined in the GSA packet maintained in each GSA-leased vehicle listed in C-TE-2d. Vehicle Management includes providing minor, major, unscheduled, scheduled, and preventive maintenance services for the government non-leased vehicle fleet, using in-house, contract and warranty services, performing on-base and local area mobile maintenance services, maintaining maintenance records, providing analysis and reports using Defense Property Accountability System (DPAS). In addition, utilizes the Enterprise External Business Portal (EEBT) link, or most current applicable government software programs, and providing materiel support through government and commercial vendors and agencies. Ground Transportation administers the DoD's Official Use program, provides wrecker and recovery services, tractor/trailer services, bus services, provides examination and licensing of operators for government motor vehicles, and manages the installation motor vehicle servicing facility and pooled vehicle fleet utilizing On-line Vehicle Interactive Management System (OLVIMS)-Dispatch. The contractor (KTR) shall comply with Air Force Instructions (AFIs), all federal, state, and local laws in the performance of this Performance Work Statement (PWS).

All costs for vehicle and equipment supplies, parts, and materials including parts for subcontract repairs of government owned vehicles listed in C-TE-2d. Vehicles provided for use by the KTR in the Government Furnished Property Master List shall be maintained (labor and materials) at the cost of the KTR. Approved bench stock parts will be charged out to the applicable vehicle in DPAS. All costs for non-vehicle specific materials, supplies and consumables, including but not limited to oils, fluids, lubricants, shop supplies and hardware shall be included in the Firm Fixed Price (CM FFP

CLIN).

All labor including subcontract labor and services to repair vehicles/equipment listed in C-TE-2d, shall be included in the FFP unless otherwise specified in the PWS. Subcontracted work for sspecialized repairs or services that are beyond the capability of the KTR due to facilities or specialty (i.e. collision repair/painting operations, transmission/engine rebuild) will be invoiced under the FFP Direct Parts and Materials for the MVM CLIN. Subcontracted services will be approved IAW C4.3.

C1.1 Hours of Operation. The KTR shall provide Ground Transportation and Vehicle Management services as follows:

Day of the Week Time Area Monday through Friday 0630 - 1600 Vehicle Maintenance

Monday through Friday 0630 - 1600 Ground Transportation and Documented Cargo

Saturday/Sunday Primary UTA 0700 - 1630 Vehicle Maintenance and Ground Transportation

Monday through Friday 0600 - 0800 1100 - 1300 1500 - 1700

**Ground Transportation (C2.1)

Saturday/Sunday Primary UTA 0630 -0730 1030 - 1330 1530 - 1630

**Ground Transportation (C2.1)

*On UTA weekends, the KTR shall maintain the capability to repair vehicles and will perform maintenance to support mission requirements. KTR shall provide dispatch services, including operator records and licensing, for fleet vehicles and provide access to the facilities. The KTR shall provide access to GFP, supply required equipment and ensure access to facilities for the reservists on UTA weekends.

Performance Work Statement, Tab G G-2

** The KTR shall be available to transport transient air crew members and their gear as specified in this contract with adequate coverage to ensure support is provided during hours when the operations flight schedule dictates coverage. As reference, AMOPS hours are as follows (to include holidays unless the airfield is closed by the authority of the 94 AW/CC): Sunday-Saturday 0600-2300L. The KTR shall support after hours operations as required if the Airfield has been directed to provide After Hours Support.

C1.2 Personnel Qualifications.

C1.2.1 Ground Transportation and Maintenance Manager. The KTR shall provide a manager to accomplish Ground Transportation and Maintenance services as required in this PWS. The manager shall have a minimum of five years of documented experience as a manager of vehicle management services. The Ground Transportation and Maintenance Manager shall have no additional duties outside the ground transportation and maintenance management function.

C1.2.1.1 The Ground Transportation and Maintenance Manager or designated alternate shall be located on-site during hours of operation. See C1.1.

C1.2.2 Vehicle/Equipment Mechanics. The KTR shall provide mechanics that have a minimum of three years’ documented experience in repairing and maintaining one or more of the following categories: military and/or commercial design general /special purpose, base maintenance, aircraft and equipment towing vehicles, aircraft refueling vehicles and equipment or Material Handling Equipment/vehicular equipment. Professional certification in one or more applicable Automotive Service Excellence (ASE) Test series or equivalent, is required for all mechanics/technicians.

Applicable certification test series is defined as certifications found within Automobile and Light Truck (A-Series) and/or Medium-Heavy Truck (T-Series) or equivalent. KTR shall provide a Lead Mechanic; lead mechanic will possess Master ASE certification or equivalent (IE AFSC 2T370 or higher). KTR shall provide at least one mechanic capable of providing A/C servicing/recovery. Mechanic will be properly trained and certified under Section 609 of the Clean Air Act by an EPA-approved program. The combined qualifications of Tab C workforce will ensure maintenance and repair capabilities for the entire vehicle and equipment fleet as identified in C-TE-2d. KTR shall be responsible for any and all expenses associated with certification/recertification requirements.

C1.2.2.1 Emergency Vehicle Technician (EVT) Fire Apparatus Technician Level Certification Track. The KTR shall ensure EVTs have at a minimum, Level II qualifications, IAW National Fire Protection Association (NFPA) 1071, Standard for Emergency Vehicle Technician Professional Qualifications or have attended an U.S. Air Force Fire Truck Maintenance Course. This individual performs inspections, maintenance, diagnosis, repair, and performance testing on emergency response vehicles (Fire Truck/Ambulance) and who, by possession of a recognized certificate, professional standing, or skill, has acquired the knowledge, training, and experience and has demonstrated the ability to deal with issues related to the subject matter, the work, or the project. Additional qualifications beyond EVT Level II qualifications can be identified by schooling, training, experience, and recognized certification programs, such as those administered by Automotive Service Excellence (ASE), Emergency Vehicle Technician Certification Commission, Inc., or other equivalent certifying agencies and have a minimum of three years’ experience.

C1.2.3 Fleet Management and Analysis (FM&A). The KTR shall provide FM&A capability to manage the efficient and economic operation of the wing vehicle fleet IAW AFI 24-302, Vehicle Management. Employee(s) responsibilities include, but are not limited to fleet accountability management, conducting fleet management/maintenance analysis, oversight and scheduling of all vehicle maintenance repairs including Preventive Maintenance/special inspection schedules and establish and manage the Vehicle Control Program (VCP). The selected employee(s) will have a minimum of two (2) years’ experience or equivalent training in FM&A and DPAS operation and/or similar/related accounting systems and procedure as required by this PWS. The selected FM&A employee(s) will not operate in a full time capacity in any other position detailed within the PWS.

C1.2.3.1 Materiel Control. The KTR shall provide an individual to perform Materiel Control responsibilities IAW AFI 24-302, Vehicle Management. The selected employee will have a minimum of two (2) years’ experience or equivalent training in Materiel Control and DPAS Warehouse Module operation and/or similar/related accounting systems and procedure as required by this PWS.

Performance Work Statement, Tab G G-3

C1.2.4 Ground Transportation/Vehicle Dispatcher. The KTR shall provide an individual with the ability to perform routine, recurring vehicle dispatch and recordkeeping duties for the assigned vehicle fleet. Receives, processes, plans, and schedules vehicles to approved vehicle request, provide services and document in OLVIMS-Dispatch module IAW AFI 24-301, Ground Transportation and AFQTP 24-3-100, OLVIMS-Dispatch. The selected employee will have a minimum of two (2) years’ experience in OLVIMS-Dispatch operation and procedure as required by this PWS.

C1.2.4.1 Training Validation Office (TVO) Examiner. The KTR shall provide two examiners who hold, at a minimum, a Class A Commercial Driver’s License (CDL) and Hazardous Material endorsement. Must complete the Training, Validation and Operations (TVO) Examiner CBT on ADLS and must have completed an American Association of Motor Vehicle Administrators (AAMVA) accredited training course. TVO examiners will serve as the sole certification authority on the installation for certification on a tractor/trailer combination, bus (designed to carry 16 or more passengers) and fuel tanker vehicles. Employee responsibilities include, but are not limited to the controlling, securing, and administering the Performance Tests according to instructions contained in AFI 24-301, AFQTP 24-3-200 TVO Examiner’s Guide and the AAMVA CDL Examiner’s Manual. The KTR shall provide TVO Examiner appointment letters to the AO/COR. (See C-TE-3, C001)

C1.3 AF Reservist Support. The KTR shall provide UTA, AT, and STP training, IAW paragraph A5.2. Government validated training requirements will be provide to the KTR IAW paragraph A12.5. The KTR shall provide training specific to 2T1, 2T3 and 21R reservists using procedures IAW AFI 24-Series and all other guidance outlined in the respective CFETP’s for each respective AFSC.

C2 Ground Transportation Standard Services. All services listed may be performed either on or off the installation depending on customer need and will comply with GMV Official Use, IAW Department of Defense Manual (DoDM) 4500.36, Acquisitions, Management, and Use of Department of Defense (DoD) Non-Tactical Vehicles and AFI 24-301, and AFMAN 24-306, Operation of Air Force Government Motor Vehicles. All inputs into OLVIMS-Dispatch will utilize the appropriate category IAW AFQTP 24-3-100.

C2.1 Passenger Movement. The use of bus, shuttle services, and similar support provide the capability to transport personnel between offices, work centers, on or between installations, and other official destinations.

C2.1.1 Protocol/Distinguished visitor (DV) Service. The KTR shall provide DV support when requested to transport DVs. Typically, DVs are those individuals rated as general officer equivalents or above. Installation commander may afford DV distinction on an individual basis. All request will be input in OLVIMS-Dispatch utilizing this category.

C2.1.2 Space-Available Transportation. Shuttle bus shall be provided by the KTR when requested to accommodate Space Available visitors from the aircraft to the Air Transportation Function only. The KTR shall ensure documentation in OLVIMS-Dispatch is accomplished.

C2.1.3 Transient Aircrew Support. The KTR shall support transient aircrew transportation requirements IAW AFI 24-

301. Ensure timely execution and effective use of organic ground transportation services to include aircrew support in support of contingencies, and combat service support operations. The KTR shall use the OLVIMS Dispatch Module to collect, monitor, store, and process all aircrew support. The KTR shall provide aircrew transportation service to all transient military aircraft (i.e. C-17, C-5, KC-135, KC-10, etc.) at Dobbins ARB. For non-military commercial carriers (i.e. B-737, B-747, MD-11, DC-10, etc.), accept payments for transient services through third party billing, and shall not be included in the FFP. Transient aircraft arriving at Dobbins ARB will coordinate 24-hours in advance, any requirement for aircrew transportation when submitting Prior Permission Request (PPR) through Airfield Management Operations.

Airfield Management Operations will in turn directly notify KTR on type of transportation service requested by transient aircrew. All services will be included in the FFP.

C2.1.3.1 Transient Aircrew Members. The KTR shall transport flight crew members and their gear to and from Dobbins Air Reserve Base flight line to on-base and off base locations. On base locations include but are not limited to base armory, billeting, various squadrons, maintenance, motor pool and dining facilities. Off-base locations include hotels and restaurants no further than five miles from Dobbins ARB (for official business only).

Performance Work Statement, Tab G G-4

C2.1.3.1.1 Required Support. Aircrew as follows: (See C-TE-1, SSC01a, b):

On-Base Locations: within 10 minutes of call or at agreed upon time.

Off -Base Locations: within 10 minutes of agreed upon time.

C2.1.4 General Passenger. The KTR shall provide passenger movements such as bus transportation services as Modified Shuttle Bus Service, Shuttle Bus Service, Group Transportation Service, Mass Transit Service, Emergency Bus Service and military community activities providing the capability to transport groups of people on official business. All requests will be input in OLVIMS-Dispatch utilizing this category.

C2.2 Cargo Movement. The use of tractor-trailer, Material Handling Equipment, and similar support to provide the capability to transport cargo between work centers, on or between installations and other official destinations.

C2.2.1 Tractor/Trailer. The KTR shall provide scheduled/unscheduled cargo movements utilizing tractor/trailer combinations and similar support to provide the capability to transport cargo between work centers, on or between installations and other official destinations. All request will be input in OLVIMS-Dispatch utilizing this category.

C2.2.1.1 Defense Logistics Agency Disposition Services (DLA-DS). The KTR shall deliver but not off load material to DLA-DS and obtain proof of delivery. DLA-DS is currently located at Robins AFB, GA.

C2.2.2 Forklift/Material Handling Equipment (MHE) Service. The KTR shall provide MHE support when an operator is requested to load and/or unload cargo, scheduled/unscheduled. Vehicles used for this service are typically 2- 20K standard or 463L forklifts. All request will be input in OLVIMS-Dispatch utilizing this category.

C2.2.3 Cargo Pick-up and Delivery. Ground Transportation is responsible for all Documented Cargo services and Due- In for Maintenance (DIFM) Returns within the confines of the installation. Documented Cargo will include delivery of supplies and equipment, to base units by using a Time Definite Delivery (TDD) concept IAW AFI 24-301. The KTR shall provide a delivery and pick-up service for materiel issued to and turned in by customers. The KTR shall tailor and develop a schedule for sweep frequencies/routes to provide support for disposition of all Documented Cargo, Mission Capable (MC) parts and equipment. The number of delivery routes/areas is a local determination driven by mission, volume of cargo and customer needs IAW AFI 24-301. The KTR shall provide the sweep schedule to the AO and COR for the Logistics Readiness Squadron (LRS) commander’s approval. Upon receipt of customer request, the KTR shall recommend supportability (vehicle, driver availability, customer entitlement), recommend conformation or denial, schedule and provide services IAW AFI 24-301. KTR shall adhere to handling instructions for health hazard, pilferable, electrostatic discharge (ESD) material, and returns such as an expendable non-repairable consumable (XB3) and DIFM items. The KTR shall ensure appropriate information is inputted to the OLVIMS-Dispatch. (See C-TE-1, SSC01c)

C2.2.3.1 Pick-up. The KTR shall not pick up item(s) for turn-in unless it has been cleaned, purged, drained, environmentally certified or otherwise prepared by the customer. The KTR shall receipt for materiel picked up from customers. Documented Cargo section will pick up recoverable item (DIFM) returns for those customers outside of maintenance community. DIFM items will be picked up from on-base issue/drop off points and delivered to Flight Service Center (FSC). Customers will ensure items contain proper documentation prior to pick up. Documented Cargo personnel are not required to inspect or complete documentation. The KTR shall validate the asset is packaged and tagged with the appropriate forms per AFI 24-301. Documented Cargo personnel are not responsible for the inspection of the item, packaging or proper completion of the AFTO 350, Repairable Item Processing Tag, DD Form 1348-1A or AMS label.

C2.2.3.2 Delivery. The KTR shall comply with delivery time requirements identified in paragraph C2.2.3 for delivery of materiel to customers. Mission Impaired Capability Awaiting Parts (MICAP) deliveries will be delivered to the appropriate shops. The KTR shall obtain customer’s signatures, dates, and times on delivery documents for all materiel delivered. The KTR shall off load materiel at on-base delivery destinations. The KTR shall ensure materiel delivered to DLA-DS is demilitarized IAW Air Force Manual (AFMAN) 23-122, Materiel Management Procedures and AFI 23-101 Materiel Management Policy. The KTR shall deliver but not off load materiel to DLA-DS and obtain proof of delivery.

The KTR shall ensure Custodian Authorization/Custody Receipt Listing (CA/CRL) materiel is signed for by individuals

Performance Work Statement, Tab G G-5 authorized on the Equipment Custodian (EC) Listing. The KTR shall return refused materiel to supply for them to resolve the discrepancy. Priority cargo/MICAP/Non-Mission Capable Supply (NMCS)/999 resulting from Due-Out Release (DORs) and Routine cargo will be delivered during scheduled sweeps, unless the KTR is contacted for an unscheduled delivery. (See C-TE-1, SSC02)

C2.2.3.3 Priority Documented Cargo Delivery. The KTR shall deliver Due-Out Released (DOR) Material within the established delivery time below. (See C-TE-1, SSC03)

Delivery of Issue Request DOR Material: starts at receipt from carrier Delivery priority group 01 NLT 20 Minutes MICAP

1 Hour Delivery priority group 02 NLT 20 Minutes Priority group 01

Delivery priority group 03 NLT 20 Minutes Priority group 02 Delivery priority group 04 NLT 1 Hour Priority group 03 2 Hours

Delivery priority group 05-15 Next Scheduled Sweep Priority group 04–15 Next Scheduled Sweep

C2.2.4 General Freight. All scheduled/unscheduled cargo movements not meeting another listed category description.

To include priority cargo delivered off installation. This would also include priority documented cargo missions between installations.

C2.2.4.1 Precision Measurement Equipment Laboratory (PMEL). The KTR shall provide scheduled movement of PMEL. Items are to be picked up from the appropriate maintenance area and delivered to the PMEL function currently located at Robins AFB, GA. Items being returned from PMEL will be picked up and returned to the designated maintenance area. All items will loaded and unloaded by the KTR. The KTR will decide appropriate vehicle requirements based upon the assets scheduled for pickup.

C2.3 Vehicle Operator Licensing. The KTR shall manage the installation’s vehicle examination and licensing programs in accordance with DoDM 4500.36, Acquisition, Management, and Use of DoD Non-Tactical Vehicles. The KTR shall assign and validate vehicle trainers in OLVIMS-Dispatch that have been appointed by using organization commanders.

The KTR shall utilize Air Force standardized vehicle training packages when conducting TVO certifications in OLVIMS- Dispatch. Government Motor Vehicles (GMV) requiring additional certification from using organization will be processed IAW AFI 24-301. The KTR shall process customer request to obtain government vehicle license and update vehicle operator status in the OLVIMS-Dispatch IAW AFI 24-301. The KTR shall manage the Operations and Licensing section IAW AFI 24-301. The KTR shall ensure completed work information is inputted into OLVIMS-Dispatch. (See

C-TE-1, SSC04)

C2.3.1 Training Validation Office Examiners. The KTR shall adopt the national standards established for certification on a tractor/trailer combination, bus (designed to carry 16 or more passengers) and fuel tanker vehicle. TVO will serve as the sole certification authority on the installation IAW AFI 24-301.

C2.3.1.1 The KTR shall establish TVO examination registration procedures. This will allow both the members and the KTR the ability to schedule examinations in advance. Procedures will be provided to each Vehicle Control Official (VCO), AO and COR. The TVO examiner(s) will be available on UTA weekends if customers require examinations.

(See C-TE-3, C002)

C2.4 U-Drive-It Vehicle Support. The KTR shall provide short-term use vehicles under centralized control to ensure the minimum assets are required to accomplish the maximum number of requirements. U-Drive-It support should be limited to general purpose vehicles, with trained operators and vehicles assigned to more specialized requirements such as; tractor-trailers, material handling equipment and large passenger vehicles.

C2.4.1 Upon receipt of customer request, the KTR shall validate entitlement, including support agreements if required and provide U-Drive-It services IAW AFI 24-301. The KTR shall recommend if a credit card should be issued to the

Performance Work Statement, Tab G G-6 driver if travel is off base. The KTR shall ensure appropriate information is inputted to the OLVIMS-Dispatch. (See C-

TE-1, SSC05)

C2.4.2 Permissible Operating Distance (POD). The KTR shall operate and allow only operation within the POD. Since it is often more effective to use commercial methods of transportation for the movement of personnel and cargo to destinations outside the surrounding area of the installation, a standard POD extending 120 miles (approximately two hours) in all directions from the perimeter of the installation applies to all government-owned and leased vehicles.

Enforcing a POD not only encourages the most economical form of travel, it also ensures personnel and equipment are more easily retrieved in the unlikely instance of a vehicle accident or break-down. If an installation’s units have routine mission requirements that necessitate an increased POD, the LRS commander may establish a POD that exceeds the standard distance, IAW AFI 24-301 and any Air Wing Instructions thereto. The KTR shall obtain the written approval from the AO or COR prior to dispatching a vehicle outside of the established POD.

C2.5 Vehicle Servicing. The KTR shall manage GMV operator care facilities and conduct operator care of vehicles.

This service includes vehicle operator inspections, cleaning, fueling and/or moving a vehicle. This may include actions to deliver and/or retrieve vehicles from Vehicle Management, GSA/rental agencies and vehicle movements in support of UDI/command car positioning requirements. All types of servicing will be annotated in OLVIMS.

C2.5.1 Operator Care Program. The KTR shall establish and implement an operator care program that will ensure the vehicles are in a safe and serviceable condition and specific operator care maintenance is being performed and documented using Air Force Form 1800, AFI 24-301 and TO 36-1-191. (See C-TE-1, SSC06)

C2.5.1.1 Using the Operator’s Inspection Guide and Trouble Report form along with the AF Form 4355, the KTR makes a complete inspection to verify the vehicle's malfunctions, validate waived items and address repairs effecting safe vehicle operation prior to acceptance into Vehicle Maintenance and work order processing. (See C-TE-1, SSC06)

C2.5.2. Vehicle Servicing. The KTR shall perform the following services on the UDI fleet and ensure all inputs are recorded into OLVIMS-Dispatch; vehicle operator inspections, cleaning, fueling and/or moving a vehicle. This may include actions to deliver and/or retrieve vehicles from Vehicle Management, GSA/rental agencies and vehicle movements in support of UDI/command car positioning requirements.

C2.5.3 Fleet Wash Facilities. The KTR shall provide all services and supplies necessary to maintain the fleet wash facility IAW accepted industry practices, and comply with state, local and federal environmental policies and procedures.

If equipment malfunctions, response and corrective action shall be initiated within 1 hour. (See C-TE-1, SSC07)

C2.5.4 Wing Commander Vehicle Service. The KTR shall inspect the Wing Commander’s car monthly. The Wing Commander’s car shall be cleaned, washed, and serviced every other week, and waxed at least semiannually IAW local requirements, AFI 24-302 and TO 36-1-191. The KTR shall ensure completed work information is input to the OLVIMS- Dispatch. (See C-TE-1, SSC08)

C2.6 Wrecker/Recovery. The KTR shall retrieve disabled vehicles for transport to military or commercial intermediate maintenance facilities and provides emergency services to clear runways, taxiways, and airfield access roads.

C2.6.1 Recovery Service. Upon receipt of customer request, the KTR shall determine customer entitlement, confirm request, determine retrieval equipment and materials needed, and provide services IAW AFI 24-301. The KTR shall recommend if Department of Defense (DOD) Fleet Credit Card should be issued to retrieve vehicles IAW local policy.

The KTR shall ensure appropriate information is inputted to the OLVIMS-Dispatch. Wrecker/Recovery response times for requests will be NLT 60 minutes in the case there is a vehicle blocking an airplane, for normal customer requests will be 60 minutes during normal duty hours and 120 minutes outside of normal duty hours. (See C-TE-1, SSC09)

C2.6.2 The KTR shall provide written procedures for notification and a listing of on-call drivers and mechanics to the CO and AO. (See C-TE-3, C003)

Performance Work Statement, Tab G G-7

C2.7 Official Use Reporting Program. Advises installation leaders on official use determinations regarding the use of GMVs. Ground Transportation also serves as the monitoring and reporting authority for the installation. KTR shall collect and analyze official use complaints and communicates those complaints and trends to leaders.

C2.7.1 Installation Misuse Program. The KTR shall oversee the installation Vehicle Misuse Program IAW AFI 24- 301 and any Air Wing Instructions thereto. The KTR shall collect the information and conduct a technical assessment for review. The KTR shall maintain a log of reported cases in the OLVIMS-Dispatch module.

C2.7.1.1 Upon receiving a complaint, the KTR shall collect the information and conduct a technical assessment using AF Form 870, U.S. Government Motor Vehicle Suspected Misuse Report. All reported misuse cases will be routed through the AO as the Ground Transportation Official for coordination with the LRS Commander with a courtesy copy to the applicable VCO. (See C-TE-3, C004)

C2.7.1.2 When requested the KTR shall assist the AO and LRS commander with providing their respective group commander with detailed results of substantiated vehicle misuse investigations with recommendations to improve official use of GMVs annually.

C2.7.1.3 The KTR shall provide a copy of the annual misuse data to the Vehicle Control Officials and the LRS Commander with detailed results of pending and completed vehicle misuse investigations with recommendations to improve official use of GMVs.

C3 Maintain Vehicles.

C3.1 Requirements. The KTR shall provide scheduled and unscheduled vehicle and equipment maintenance and repair services for the 94 AW. Assigned vehicles and equipment are identified in C-TE-2. Services shall include inspections (including Time Compliance Technical Orders (TCTOs), Service Bulletins (SBs), One Time Inspections (OTIs), etc.), servicing, major and minor repair of vehicles and equipment accounted for in DPAS. The KTR shall maintain Mission Capable (MC) rates for the vehicle fleet IAW AFI 24-302 and TO 36-1-191. Scheduled maintenance is accomplished IAW TO 36-1-191, which provides maintenance frequencies. The KTR shall notify customer of scheduled maintenance requirements based on schedule generated from DPAS (C4.4.1). The KTR shall establish and maintain a Customer Service Center (CSC) IAW AFI 24-302. The KTR shall be responsible for scheduling work and determining vehicle maintenance priorities IAW AFI 24-302. The KTR shall provide work status to the customer, typically the unit VCO, as requested. (See C-TE-1, SSC10a)

C3.1.1 Upon receipt of vehicle addition or notice of deletion to fleet inventory, the KTR shall research data received with vehicle and input into the Logistics Installation and Mission Support-Enterprise View (LIMS-EV) Transaction Request Tool (TRT); TRT will be monitored regularly for changes/updates made by 441 Vehicle Support Chain Operation Squadron (VSCOS). Other services shall include, but not be limited to performing an acceptance inspection or serviceability inspection and processing vehicle for service or disposition. If vehicle is being transferred to another location, or being used for extended Temporary Duty (TDY), the KTR shall update vehicle in TRT and place the historical file with the vehicle for transfer and a copy of the historical record for extended TDY. The KTR shall maintain a record file of selected records. All work under this paragraph shall be accomplished IAW AFI 24-302, TO 36-1-191 and 441 VSCOS guidance.

C3.1.2 Technical Order Publications. The KTR shall maintain the Vehicle Maintenance and Operations TO publication file, commonly referred to as a TO Library. The KTR shall maintain a file of current TO’s for Vehicles and Equipment that they are responsible to maintain and service. The KTR shall use the Enhanced Technical Information Management System (ETIMS) where applicable to maintain, add, delete, and update TO requirements IAW TO 00-5-1-WA-1. Other repositories of TOs may be used if required TOs are not available thru ETIMS IAW AFI 24-302. The TO Library will be managed and inspected IAW TO 00-5-1-WA-1.

C3.1.3 TCTO Program. The KTR shall manage all applicable TCTOs, Commercial Recalls, SBs and OTIs as part of the TCTO program to include accomplishing other required inspections per applicable references and manufacturer’s

Performance Work Statement, Tab G G-8 specifications/requirements IAW but not limited to AFI 24-302 and TO 36-1-191. TCTO, SB and OTI actions will be completed before the required completion date. (See C-TE-1, SSC10b)

C3.1.4. Local Vehicle Management Operating Procedures. The KTR shall prepare written local Vehicle Management Operating Procedures IAW AFI 24-302. All employees will be required to accomplish an annual review. (See C-TE-3, C005)

C4 Types of Maintenance

C4.1 Intermediate Maintenance. Intermediate maintenance is accomplished by the base Vehicle Management, including major and minor repairs; comprising of direct and indirect labor hours. Tab C Manager determines shop capability and decides which source of repair to use. Manpower, total cost, mission requirements, Non-Mission Capable (NMC) time, shop tools, equipment and technical capability influence the decision-making.

C4.2 Minor Maintenance. Upon customer arrival, the KTR shall inspect vehicle for operator care, damage, or possible abuse; check mileage, and determine work requirements. The KTR shall accomplish minor maintenance when the work requirement is determined to be two hours or less in duration and does not require expenditures exceeding $60.00 for any single component. The KTR shall ensure completed work information is input into DPAS as a work order. Maintenance costs exceeding the $60.00 component cost or two hours in work duration shall be major maintenance. The KTR shall not replace tires and batteries under minor maintenance IAW AFI 24-302.

C4.3 Major Maintenance. When work estimates exceed the minor maintenance requirement the KTR shall complete an AF Form 4355, Vehicle Incoming Inspection, each time a vehicle is processed into Vehicle Maintenance. The KTR shall then generate the DPAS work order, perform work, and notify customer for pick-up. This work includes repairing or replacing parts, assemblies, sub-assemblies, and components IAW AFI 24-302. The KTR may have to fabricate parts when required and perform body, glass, upholstery and structural repair. The KTR shall ensure completed work information is input into DPAS. The KTR shall ensure the parts used on government vehicles meets or exceeds the Original Equipment Manufacturers (OEM) standard. If quotes cannot be obtained the KTR shall provide explanation (i.e. unavailability/uniqueness of parts etc.) to the approval level to be waived. All maintenance that exceeds the One Time Repair Limit (OTRL) must be approved by the AO and/or CO IAW AFI 24-302 and TO 36-1-191. The KTR shall use the table below when requesting parts or services.

Cost Threshold Approval Level Quotes

$0 - $999.99 N/A 0

$1,000.00 - $7,499.99 N/A 3

$7,500.00-$9,999.99 COR/AO review & approval 3

$10,000.00 and up COR/AO review and CO approval 3

C4.4 Scheduled Maintenance. The KTR shall perform scheduled maintenance to include Preventive Maintenance and Inspection (PM&I) and Special Inspections based on the DPAS schedule IAW TO 36-1-191 and AFI 24-302. An AF Form 4354, PM&I, is used in conjunction with applicable manufacturer’s inspection requirement during the scheduled PM&I and will be filed with the DPAS work order IAW AFI 24-302. (See C-TE-1, SSC11)

C4.4.1 The KTR shall process a 90-day due-in listing from DPAS Inquiries, IAW DPAS Maintenance & Utilization (M&U) Guide Book, for vehicles and vehicular equipment that require schedule maintenance due by date IAW TO 36- 1-191. The KTR shall verify, schedule and complete all scheduled maintenance by DPAS system generated due date.

The KTR shall provide those due dates to the affected VCO/VCNCO. The KTR shall generate overdue reports and produce a weekly no-show listing (when applicable) to the COR and/or AO for any missed appointments. Failure of the unit(s) to produce vehicles at the scheduled time for maintenance will not be held against the KTR; however, the KTR is responsible to notify the government of any overdue status. The KTR shall report difficulties in obtaining vehicles to the

Performance Work Statement, Tab G G-9

AO/COR for resolution on the first business day of each week. Overdues are considered a safety violation. (See C-TE- 1, SSC11 and C-TE-3, C006 and C007)

C4.5 Mobile Maintenance. Upon receipt of request for mobile maintenance, the KTR shall determine validity, and if valid, respond to the request IAW AFI 24-302. If parts are needed, the KTR shall order parts, recover the vehicle, schedule repair and complete. All attempts shall be made to accomplish the required work at the breakdown site. The KTR shall ensure completed work information is inputted into DPAS as a work order “BKDN” and annotate in the remarks “mobile maintenance”.

C4.7 Tire Repair Section. The KTR shall repair all vehicle tires, maintain all assigned tire repair and servicing equipment in a safe operating condition, and ensure strict compliance with safety standards. KTR personnel assigned to the Tire Shop are required to be thoroughly trained in all aspects of tire inspection and repair procedures. KTR shall ensure that TO 36-1-191 will be readily available, electronically or hard-copy, within the vehicle maintenance/service facility. Personnel must be familiar with the instructions outlined in AFI 24-302 and AFMAN 91-203 for additional guidance.

C4.7.1 Tires. The KTR shall use tire control procedures IAW TO 36-1-191, AFI 24-302, and AFI 23-101. New tires for all government owned vehicles will be procured from the most economical source. The KTR shall invoice disposal fees for validated tire purchases for the vehicles listed in C-TE-2d, through the parts FFP NTE CLIN. The KTR shall ensure completed work information is inputted into DPAS as a work order “TRRL”.

C4.8 Tools and Equipment (Specialized). Specialized tools and equipment are tools used for special applications in specific vehicle repair and maintenance. Government-owned specialized tools and equipment shall be calibrated IAW TO 00-20-14 and AFI 24-302. The KTR shall calibrate KTR-owned tools and equipment IAW manufacturer’s recommendations. (See A-TE-3, A14)

C4.9 Unscheduled Maintenance. Unscheduled Maintenance does not include scheduled maintenance, Preventive Maintenance and any other recurring type maintenance.

C4.10 Limited Technical Inspections (LTIs)

C4.10.1 Deployments. The KTR shall perform an LTI and accomplish repairs on general and special purpose vehicles and material handling equipment identified to deploy. The KTR shall prepare duplicate Vehicle Historical Records IAW AFI 24-302, TO 36-1-191 and Dobbins Installation Deployment Plan (IDP). Historical record, if required, will be placed inside the vehicle.

C4.10.2 Process LTIs. The KTR shall ensure vehicles requiring an LTI for acceptance, disposition action, and repair decisions are processed within ten (10) duty days of requirement and provided to the AO and COR. LTIs for shipping must be completed as soon as practical in order to meet Redistribution Order (RDO) requirements IAW AFI 24-302 and TO 36-1-191. (See C-TE-1, SSC12 and C-TE-3, C008)

C4.11 Depot-Level Maintenance. The KTR shall develop a base-level program in coordination with MAJCOM IAW AFI 24-302 and TO 36-1-191. The plan will include: how the vehicle record will be maintained, acceptance LTI procedures, capturing of depot maintenance dates and costs, and license plate procedures. Provide a copy to the AO and COR for approval. (See C-TE-3, C009)

C5 Accountability Management

C5.1 Parts. The KTR shall manage accountability for daily parts issued by entering purchase data into DPAS. The KTR shall manage accountability of all parts waiting to be installed, or still on-order, update parts locations and associated data elements IAW DPAS M&U and Warehouse Guide Books and VSCOS guidance.

Performance Work Statement, Tab G G-10

C5.1.1 Shop Stock. The KTR shall maintain KTR owned items such as oil filters, air filters and daily use Hazardous Material (HAZMAT) items. The KTR shall maintain all parts IAW AFI 24-302 and AFMAN 32-7002, Environmental Compliance and Pollution Prevention and enter low cost shop consumption and stock data into DPAS.

C5.1.2 Bench Stock. The KTR shall manage bench stock IAW AFI 24-302.

C5.1.3 Green Procurement Program (GPP). The KTR shall collect and report on the local procurement standards utilizing the virtual “Air Force Vehicle Management Green Procurement Program Log” to document data concerning the use/procurement of all items identified in AFI 24-302 (to include new/virgin/exempted items/products). The KTR shall collect and report on the purchase/use of Engine Coolants, Hydraulic Fluids Greases-Truck, Sorbents, Re-refined Oil and Tires using the latest reporting tool located on the Vehicle Management Neighborhood SharePoint IAW AFI 24-302. All transactions will be logged onto the virtual VM Neighborhood within two (2) duty days of actual transaction. The KTR shall ensure personnel involved in this process complete the “Green Procurement” computer-based training within ten

(10) days of being hired. (See C-TE-1, SSC13)

C5.2 Vehicle License Plate Program and Federal Motor Vehicle Registration System (FMVRS). The KTR shall procure Air Force license plates through UNICOR and utilize FMVRS to manage and update vehicle and AF license plate status in FMVRS IAW AFI 24-302, TO 36-1-191, and GSA directives.

C5.3 Fuels. The KTR shall attain access to the Defense Logistics Agency (DLA) Enterprise External Business Portal (EEBP) website https://business.dla.mil/landing/index.jsp. The KTR shall perform a download of fuel issue data from the DLA EEBP link, screen for accuracy, resolve discrepancies, and input into DPAS IAW DPAS M&U Guide Book.

Download/input frequency will be at least weekly IAW AFI 24-302. (See C-TE-1, SSC14)

C5.3.1 Provide Fuels Management a master list depicting all assigned vehicles and organization codes to include a break out of all vehicles that have changed since the previous list; quarterly. The list must include the vehicle registration number, unit, all grades of product that will be used (e.g., MUR, MRR, DL1, DL2, CNG, LNG, etc.) and if it is alternative fuel capable, IAW AFI 24-302. (See C-TE-3, C010)

C5.4 DOD Fleet Credit Card. The KTR shall manage the base fleet service credit cards established by the AO. Services shall include requisitioning, receiving, issuing and administering control of the DOD Fleet Credit Card IAW AFI 24-302, and AFI 24-301.

C5.5 Master Vehicle Report (MVR). The Master Vehicle Report is maintained in the LIMS-EV/Fleet Management/MVR/Hand Receipt/AFRC/Dobbins. The KTR shall monitor LIMS-EV monthly for vehicle data accuracy.

Any corrections shall be submitted through TRT. Report any problems to 441 VSCOS, DSN: 312-574-4410/4408, Comm: 757-764-4410/4408, Email: 441VSCOS.AF.VehMgt@us.af.mil. The listing is used for fleet management purposes. (See C-TE-3, C011)

C5.5.1 The KTR shall provide fleet management services to include, requesting adjustments to unit vehicle authorizations and assignments, receiving new assets from the Vehicle Due-In Listing (or rotating vehicles), receiving new leased vehicle authorization by updating/using LIMS-EV Vehicle View, and TRT IAW AFI 24-302. All adjustments/assignments will be validated by the AO. (See C-TE-1, SSC15)

C5.5.2 Upon request for a new vehicle authorization, the KTR shall process request IAW AFI 24-302 and coordinate the AF Form 601 through the AO prior to submission to Major Command (MAJCOM).

C5.5.3 Financial Improvement Audit Readiness (FIAR). The KTR shall be compliant with all FIAR requirements IAW AFI 24-302. Annual FIAR Compliance Inventory requirements distributed by VSCOS shall be accomplished with 100% accuracy and within time frame specified. (See C-TE-1, SSC16)

C5.6 Reports. The KTR shall provide various reports and analysis generated by OLVIMS-Dispatch, DPAS, LIMS-EV, or any applicable IT system; some reports require manual preparation. OLVIMS-Dispatch generated reports are to be

Performance Work Statement, Tab G G-11 prepared IAW AFI 24-301. Non-automated reports are generally reports required by higher headquarters or public law.

The KTR shall provide the AO/COR any additional analysis data (non-programmed) upon request.

C5.6.1 Minimum Essential Level (MEL) and Vehicle Priority Recall List (VPRL). The KTR shall develop and manage a vehicle MEL/VPRL IAW AFI 24-302. The purpose of this listing is to establish vehicle maintenance and recall priorities. The MEL/VPRL is approved by the MSG/CC annually IAW AFI 24-302. All coordination will be routed to the AO prior to MSG approval. (See C-TE-3, C012)

C5.6.2 FFP NTE Parts and Materials Report. The KTR shall complete monthly FFP NTE Parts and Materials report (Tab C parts purchased) IAW AFI 24-302. The KTR shall ensure all cost data is reconciled monthly with AO and COR prior to the last calendar day of each month. (See C-TE-3, C013)

C5.6.3 Commercial Lease Vehicle Data. The KTR shall report all units that commercially lease any vehicle during the quarter. All applicable information will be loaded into the VM Neighborhood SharePoint/Vehicle Programs Toolbox (Icons in the center of the page)/Commercial Lease Data/Select Base. If no assets were leased for the quarter, “no assets to report this quarter” will need to be annotated IAW AFI 24-302. (See C-TE-3, C014)

C5.6.4 Mission Capability (MC) Rates. 90% MC rate is the set rate Air Force wide, however mission capability is still essential. The KTR shall ensure that minimum essential vehicle levels and mission needs are met. This may require withdrawing vehicles from organizations currently above their MEL or with lower priorities. It may also be necessary to consolidate work force, work overtime, cannibalize parts, delay work or make temporary repairs to return priority vehicles to service. In addition to the 90% MC rate the MEL and/or firefighting capability must be considered. If feasible, avoid unnecessary vehicle downtime and increase MC time by providing service within the shortest turn-around time possible. Non Mission Capable (NMC) hours start on the date and time entered on the Operator’s Inspection Guide and Trouble Report. (See C-TE-1, SSC17)

C5.6.4.1 The KTR must provide justification for all vehicles or equipment that have been NMC for maintenance for five

(5) business days or more and are not in a Non-Mission Capable Supply (NMCS) status. Weekly updates must be provided to the COR/AO for any work orders that are not NMCS for over five (5) business days or in an NMCS status for over ten (10) business days. (See C-TE-1, SSC17)

C5.6.5 Maintenance Completion Times. Job times will be the original Vehicle Management Estimate input into DPAS.

Changes to job estimates shall be approved by the COR. Return times begin after vehicle is delivered to Vehicle Management and parts are on hand. Vehicles delivered after 1000 will be allowed one (1) additional day. Return times will be IAW the following table unless approved by the COR or AO:

Job Time Vehicle Returned NLT ≤ 3 hrs. Next Business Day 3-6 hrs. 2 Business Days

6-10 hrs. 3 Business Days 10-20 hrs. 4 Business Days ≥ 20 hrs. Time in Business Days +3 Business Days

C5.6.6 Air Rescue and Firefighting (ARFF). The KTR shall coordinate with local Fire Chief, Asst. Fire Chief or other representative from the base fire department to obtain minimal requirements for ARFF capability (Gallon Requirement).

This information should be utilized in lieu of an MEL for crash vehicles only.

C5.6.7 GSA Vehicle Data/Mileage List. The KTR shall provide a GSA Mileage Report that includes an updated monthly mileage for all assigned GSA assets. Information shall be current as of the last day of the previous month. All mileages will be updated in DPAS IAW DPAS M&U Guide Book (most current version). (See C-TE-3, C015)

C5.6.8 Material Deficiency Report (MDR). The KTR shall prepare and submit reports using the Joint Deficiency Reporting System (JDRS) in conjunction with TO 00-35D-54-WA-1, USAF Deficiency Reporting and Investigating

Performance Work Statement, Tab G G-12

System, and TO 36-1-191. Additionally, courtesy copy all JDRS packages to 441 VSCOS, AO and COR for situational awareness. (See C-TE-3, C016)

C5.6.9 Vehicle Work Order Report. The KTR shall prepare and submit IAW DPAS M&U Guide Book, saved in Excel format, or otherwise specified. The report will include all work orders for the previous month. (See C-TE-3, C017)

C5.6.10 Vehicle Utilization Report. The KTR shall prepare and submit IAW DPAS M&U Guide Book, saved in Excel format, or otherwise specified. The Report will include all assets that received a mileage update for the previous month.

All assets will have a miles/hours update monthly. End of Month miles/hours should be received from each VCO. (See

C-TE-3, C018)

C5.7 Vehicle Control Program (VCP). The KTR shall establish and manage the 94 AW VCP IAW AFI 24-302. KTR shall maintain a current VCO listing and ensure all unit appointed VCOs are thoroughly trained on their responsibilities IAW AFI 24-302. KTR shall ensure AO and/or COR are invited to all VCO meetings and will create and distribute written VCO meeting minutes. (See C-TE-1, SSC18 and C-TE-3, C019)

C5.8 War Readiness Materials (WRM) Assets. The KTR shall provide WRM management services to include validating changes and inputting changes to LIMS-EV and DPAS IAW AFI 24-302 and AFI 25 -101, War Reserve Material (WRM) Program Guidance and Procedures; serve as member of the Base WRM Review Board; and administer the WRM vehicle program as coordinated with the AO.

C6 Air Force IT Systems (AFITS).

C6.1 On-Line Vehicle Interactive System (OLVIMS). The main system used is the OLVIMS-Dispatch Module.

Ground Transportation personnel utilize OLVIMS Dispatch to capture, schedule,…