TAB D - TMO.pdf

DRAFT FA670322BOSINDUSTRY

Dobbins ARB Base Operations Support 06 April 2022 Performance Work Statement, Tab C C-1

TAB D: TRAFFIC MANAGEMENT

PERFORMANCE WORK STATEMNET

BASE OPERATIONS AND SUPPORT SERVICES

AT

DOBBINS AIR RESERVE BASE

Dobbins ARB Base Operations Support 13 May 2021 Performance Work Statement, Tab D D-i

TAB D

TRAFFIC MANAGEMENT

TABLE OF CONTENTS

SECTION TITLE PARA

D Description of Services

Overview D1 Passenger Movement D2 Cargo Movement D3 Cargo Movement Operations System (CMOS) D4 Syncada D5 HAZMAT Technical Specialist Program D6 Reusable Container Program D7 Scale Calibration D8 Carrier Responsibilities D9 Transportation Facilities Guide D10 Courses D11 Traditional Reservist Support D12 463LPallet and Net Program D13 Wood Packaging Material Program (WPM) D14

GOCARE D15

Materiel Receiving D16 Joint Inspection D17 Air Transportation Function D18

TECHNICAL EXHIBITS

D-TE-1 Service Summary D-TE-2 Workload Estimates D-TE-3 Data Deliveries D-TE-4 Government-Furnished Property D-TE-4a Government Furnished Facilities D-TE-4b Attachment 10 Consolidated (GFP) Listing D-TE-4c Schedule Incidentals Listing: Office Furniture and Shop Equipment D-TE-4d Schedule Incidentals IT/Copiers/Radios/ADPE D-TE-4e Government Telephones D-TE-5 Technical Acronyms/Abbreviations and Definitions D-TE-9 Key Personnel, Special Training, Certification, and Licensing Requirements D-TE-10 Publications and Programs

Performance Work Statement, Tab G G-1

TRAFFIC MANAGEMENT

DESCRIPTION OF SERVICES

D1 Overview. The KTR shall provide a full range of traffic management services for base organizations, to include day-to-day, exercise and contingency operations. Passenger movement services are coordinated and arranged for commercial surface and Air Mobility Command (AMC) scheduled military and contract airlift. Cargo shipments are packaged and processed for movement IAW Department of Transportation (DOT) and DoD directives and shipped via small package carrier, commercial trucking company and commercial and military air. Included are general, special cargo (explosives) and special cargo (other), packing, packaging, crating, load planning, and joint inspection.

Passenger movement utilizes the Global Air Transportation Execution System (GATES) for passenger reservations through AMC; a Traffic Management Company (TMC) contract is in place for commercial reservations and services.

Cargo movement utilizes the Cargo Movement Operations System (CMOS) for processing and controlling cargo shipments, including regular and deployment cargo shipments. The Syncada system is utilized for billing of commercial cargo shipments. The Integrated Logistics System-Supply (ILS-S) is used for processing Issue Requests, Requisitions, Receipts, Turn-Ins, Shipments, and Transfers.

D1.1 Cost Estimates. The KTR shall gather shipment data, provide cost estimates, and budget data as requested by the COR or AO. Shipment data and cost estimates shall be provided per customer request. The KTR shall provide forecast requirements IAW Defense Transportation Regulation (DTR) 4500.9-R. (See D-TE-3, D002, D003,D006)

D1.2 Personnel. The KTR shall provide management of deployment and distribution logistic functions IAW AFI 24 Series. The KTR shall provide a Traffic Management Office (TMO) manager responsible for the daily operation of the TMO function IAW AFI 24 Series. The TMO manager and alternate shall be designated in writing to the CO. The KTR shall possess hazardous materials certification qualifications. KTR’s appointed Hazmat preparer representatives shall be submitted to the LRS commander for concurrence IAW AFMAN 24-604, Preparing Hazardous Materials for Military Air Shipments and AFI 24 Series. Each employee of Pax Terminal will have all three certifications (JI, Hazmat, Load Planning). All position qualifications and requirements (certifications, diplomas) shall be maintained by the KTR for review by the Government upon request.

D1.2.1 The TMO Manager shall have a minimum of three years’ experience within the last ten years in a traffic management organization responsible for freight movement and passenger services, be a high school graduate or equivalent, and be Hazardous Cargo Certified IAW AFMAN 24-604 (Certifying Official) and the DTR 4500.9-R, Part II, Cargo Movement. The TMO Manager shall have no additional duties outside the TMO function (See A-TE-3, A001).

D1.2.2 The TMO Manager shall designate a Combat Readiness and Resources/Transportation Specialists with a minimum of three years’ experience within the past ten years in a traffic management or aerial port organization, be a high school graduate or equivalent, and be Hazardous Cargo Certified IAW AFMAN 24-604 (Certifying Official) and the DTR 4500.9-R, Part II. This position must also be certified in Load Planning and Joint Inspection. Duties of this position shall include load planning; joint inspection; and training, to include course preparation and on-the-job (OJT).

Load Planning qualifications will meet AFI 24 Series. (See A-TE-3, A01)

D1.2.3 The TMO shall designate a packing and crating specialist with a minimum of three years’ experience within the past ten years requiring minimum knowledge as a crater, be a high school graduate or equivalent, be Hazardous Cargo certified IAW AFMAN 24-604 (Certifying Official) and the DTR 4500.9-R, Part II, be Material Handling Equipment (MHE) qualified on 2K through 15K forklift, and be Aircraft Loading/Unloading qualified. (See A-TE-3, A001)

D1.2.4 The TMO shall designate an inbound/outbound specialist with a minimum of three years’ experience within the past ten years requiring minimum knowledge as a cargo receiver, a high school graduate or equivalent, Hazardous Cargo certified IAW AFMAN 24-604 (Certifying Official) and the DTR 4500.9-R, Part II, and be Material Handling Equipment (MHE) qualified on 2K through 15K forklift (See A-TE-3, A001).

Performance Work Statement, Tab G G-2

D1.2.5 The TMO manager shall designate a Travel Clerk Specialist with a minimum of three years’ experience within the past ten years requiring minimum knowledge as a travel clerk, be a high school graduate or equivalent. (See A- TE-3, A001)D1.3 Hours of Operation. The KTR shall provide TMO services as follows:

Day of the Week Time Area Monday through Friday 0700-1600 TMO/ Air Transportation Function Sunday through Saturday * Air Transportation Function Saturday & Sunday UTA Weekend Only 0630-1600 TMO/ Air Transportation Function

* The KTR shall be available to provide Air Transportation Function (D18) as specified in this contract with adequate coverage to ensure support is provided during hours when the operations flight schedule dictates coverage. When the airfield is open the KTR will need to be available but not limited to the same hours as Airfield Management Operations (AMOPS. As reference, AMOPS hours are as follows (to include holidays unless the airfield is closed by the authority of the 94 AW/CC): Sunday-Saturday 0630-2300L. The KTR shall support after hours operations as required if the Airfield has been directed to provide After Hours Support. Extended operations in support of Air Transportation Function services are included in the firm-fixed price.

D2 Passenger Movement. The KTR shall provide passenger transportation services for group and individual, civilian, military, and dependent travelers on official government business. Services include travel within the Continental United States (CONUS) and Outside Continental United States (OCONUS), using commercial or AMC scheduled military and contract airlift. The KTR shall ensure travel arrangements for passengers match entitlements IAW Joint Travel Regulation (JTR), DTR 4500.9-R, Part I, Passenger Movement, AFI 24 Series. (See D-TE-1, SSD02)

D2.1 Commercial Air Travel. Upon request the KTR shall assist with completing group and/or individual travel arrangements by determining travel entitlements and travel mode, coordinating excess baggage, weapons, or other special requirements. The KTR shall serve as the primary liaison between the TMO and assist with arranging travel and special requirements, by receiving and validating authorization (travel orders) for issuance of tickets and rental vehicles, and maintaining all documents required for the billing process IAW DoD 7000.14-R, Financial Management Regulation (FMR). The KTR shall brief customers on essential travel information and instructions, coordinate authorization (travel order) discrepancies with the customers, process ticket cancellations, voids, and refund actions as needed. The KTR shall compile quarterly Unused Ticket and Premium Class Travel Report and forward to HQ AFRC/A4RF IAW the DTR 4500.9-R, Part I and AFI 24 Series. (See D-TE-3, D004)

D2.2 AMC Scheduled Military or Contract Airlift. Upon receipt of request, the KTR shall provide OCONUS group or individual travel services coordinating travel requirements through GATES reservation system, coordinating with TMO for travel to point of debarkation, and briefing the foreign clearance guide requirements. The KTR shall review travel orders in order to provide proper travel entitlements, brief customer on essential travel information and instructions, coordinate authorization (travel order) discrepancies with customer, process ticket cancellations, void and refund actions as needed.

D2.3 Surface Travel. Upon receipt of notification for group or individual travel, the KTR shall complete travel arrangements determining travel mode, coordinating excess baggage, weapons, or other special requirements, notifying the TMO of travel and special travel requirements, receiving and validating authorization (travel orders) for issuance of tickets and rental vehicles, and maintaining all documents required for the billing process IAW D0D 7000.14-R, FMR. The KTR shall brief customer on essential travel information and instructions, coordinate authorization (travel order) discrepancies with customer, verify ticket cancellations as needed. If chartered bus is travel mode, the KTR shall refer to DTR 4500.9-R.

D2.4 Central Billed Account (CBA)/TMO Billing. The KTR shall perform all CBA functions AFI 24 Series. KTR shall prepare final documents for COR review, AO certification and DFAS billing. The KTR shall attain and maintain Government Travel Card Vendor (GTVC)electronic accounts and access to ensure the prompt payment for the CBA Reconciliation process. The KTR will periodically review and maintain familiarity with the current TMC contract

Performance Work Statement, Tab G G-3 and provide the TMO Manager with feedback on the service provided by the TMC IAW the current contract. (See D-

TE-1, SSD03)

D2.5 Individual Billed Account (IBA). Upon receipt of Personal Name Record (PNR) with an IBA transaction from TMO, the KTR shall verify ticket documentation and maintain file copy. (See D-TE-1, SSD03)

D2.6 Global Air Transportation Execution System (GATES). The KTR shall identify system problems to the GATES help desk at Scott AFB IL, implement solutions as directed by the help desk or local communications service desk, and maintain record of problems. The KTR shall comply with guidelines in DTR 4500.9-R.

D3 Cargo Movement. The KTR shall provide inbound and outbound cargo movement services for general cargo, special handling, ammunition, arms & explosives (AA&E), and other special cargo, such as classified (up to and including secret), aircraft engines, high priority cargo, hazardous, medical shipments, and shipments requiring special handling, documentation, and DOT-SP Component Authority Approval usage reports. Transportation modes include commercial and military surface and air. The KTR shall provide packing and preservation services for outbound cargo shipments and hazardous cargo certification. The KTR shall provide packaging, pallet (skid) build-up, and preservation services. Services shall be performed IAW DTR 4500.9-R, Part II; DoD 4000.25-1-M, Military Standard Requisitioning and Issue Procedures (MILSTRIP); AFI 24 Series; AFMAN 24-604; International Air Transport Association (IATA) and Code of Federal Regulation 49. The KTR shall ensure KTR personnel that handle classified property in performance of this task possess a secret clearance. Procurement of regulations/references only available commercially will be at KTR’s expense. See D-TE-3, D005 and D006).

D3.1 Inbound.

D3.1.1 General Cargo, Special Cargo Arms, Ammunition & Explosives (AA&E). The KTR shall use the CMOS/ILS-S and Syncada billing system in the performance of all work.

D3.1.2 Damaged or Pilfered Cargo. The KTR shall inspect identified cargo for damage or pilferage, make necessary notifications, and prepare Transportation Discrepancy Report (TDR) in CMOS or Shipment Discrepancy Report (SDR) and follow up as needed. The KTR shall file CBL and other supporting documentation IAW DTR 4500.9-R, and AFI 24 Series (See D-TE-1, SSD04).

D3.1.3 Over/Short Cargo Shipments. The KTR shall investigate all over shipments and take the appropriate action IAW DTR 4500.9-R, Part II, and AFI 24 Series. If cargo shortage, the KTR shall initiate tracer action, prepare discrepancy report in CMOS and follow-up as needed to retrieve property and file CBL and other supporting documentation IAW DTR 4500.9-R, AFI 24 Series (See D-TE-1, SSD04).

D3.1.4 Inbound Astray/Non Receipted Shipments. Upon receipt of Tracer Action Required (TAR) listing with inbound astray or non-receipted shipments from Base Supply, the KTR shall accomplish appropriate research to determine status of inbound shipment, annotate listing and attach supporting documentation as necessary, return listing to Base Supply and file record copy IAW DTR 4500.9-R, and AFI 24 Series. (See D-TE-1, SSD04)

D3.1.5 Special Cargo Arms, Ammunition & Explosives (AA&E).Upon receipt of Report of Shipment (REPSHIP), or notification from carrier, of inbound explosives shipment, the KTR shall notify appropriate base agencies, coordinate arrival with carrier, receive vehicle and process explosives shipment IAW DTR 4500.9-R, Part II, AFMAN 24-604, AFI 24 Series; DESR 6055.09_AFMAN 91-201, Explosives Safety Standards, and AFMAN 91- 201_AFRCSUP Explosives Safety Standards. (See D-TE-1, SSD05)

D3.1.6 DOT-SP and Component Authority Approval (CAA) Usage Report. The KTR shall submit a consolidated DOT-SP and Competent Authority Approval (CAA) usage report to the Surface Deployment and Distribution Command on a quarterly basis IAW with DTR 4500.9-R, Part II. This report is due NLT the 15th day of Jan, April, July and October of each year to the AO and HQ AFRC A4RF. Negative reports are required. DODAACs with negative reports follow the "No report for this quarter" process. (See D-TE-3, D006)

Performance Work Statement, Tab G G-4

D3.1.7 Aircraft Engine Shipment and Receipt. The KTR must process documentation on aircraft engines for movement according to TO 00-85-20, “Engine Shipment Instructions,” AFI 24 Series. The KTR shall work with the base engine manager to ensure local written procedures are followed for engine shipment receipts. (See D-TE-3, D005)

D3.1.8 Reserved

D3.2 Outbound.

D3.2.1 Commercial/Military Surface and Air. Upon receipt of outbound cargo from customer, the KTR shall provide outbound cargo services for general cargo, special cargo (other), and special cargo (explosives) IAW DOT and DoD directives and the Uniform Materiel Movement and Issue Priority System (UMMIPS) time standards in the Defense Transportation Regulation (DTR). The services include, but are not limited to, segregating cargo, operating forklift and other materials handling equipment, checking documentation for accuracy, determining transportation mode; packaging, marking and labeling cargo for shipment IAW Military Standard (MIL STD) 129, Special Packaging Instructions (SPIs), Technical Order references; certifying hazardous cargo shipments, preparing all shipping documentation, obtaining airlift clearances, preparing Report of Shipments (REPSHIPs), and providing blocking and bracing. The KTR shall construct, or repair shipping containers as needed (See paragraph D3.2.1.1 below). The KTR shall contact Surface Deployment and Distribution Command (SDDC) for outsized cargo, special cargo (other) and special cargo (explosives) as required and arrange pickup with commercial carrier as required. The KTR shall use the Cargo Movement Operation System (CMOS) and Syncada (for commercial shipments only) billing system in the performance of all work listed under this paragraph. (See D-TE-1, SSD06)

D3.2.1.1 Oversized/Outsized Shipping Container Repairs. Oversized/outsized shipping containers damaged from environmental exposure shall be repaired by the KTR, when the container deterioration is 50 percent or greater. KTR shall ensure that all containers follow the guidelines set forth in D7.

D3.2.2 Special Cargo (Other) and Special Cargo (Explosives). The KTR shall prepare “Shippers Declaration of Dangerous Goods” for hazardous cargo (certification), perform truck inspections, check drivers credentials, complete appropriate documentation, and coordinate movement with the COR and appropriate base agencies IAW DTR 4500.9- R, 49 CFR, and International Air Transport Association (IATA), DESR 6055.09_AFMAN 91-201 and any applicable supplements. The KTR shall comply with AFMAN 24-604 for military air shipments. (See D-TE-1, SSD07)

D3.2.2.1 Delinquent Shipment Listing. Upon receipt of Delinquent Shipment Listing from Base Supply, the KTR shall initiate appropriate tracer actions to determine shipping status, and provide status to Base Supply with required documentation IAW AFI 24 Series. (See D-TE-1, SSD04)

D3.2.3 Packaging Deficiencies. Upon receipt of a Report of Discrepancy (ROD) for a packaging deficiency, the KTR shall notify responsible individuals of the deficiency and ensure proper training is administered. The KTR shall report item and packaging discrepancies IAW AFI 24 Series. (See D-TE-1, SSD04)

D3.2.4 DLADS Demil. The KTR shall ensure materiel delivered to Defense Logistics Agency Disposition Services (DLADS) is demilitarized IAW AFI 24 Series.

D3.2.5 DOT-SP and Component Authority Approval (CAA) Usage Report. The KTR shall submit a consolidated DOT-SP and Competent Authority Approval (CAA) usage report to the Surface Deployment and Distribution Command on a quarterly basis IAW with Defense Transportation Regulation (DTR), Part II. This report is due NLT the fifteenth (15th) day of Jan, April, July and October of each year. Negative reports are required. DODAACs with negative reports follow the "No report for this quarter" process. (See D-TE-3, D006)

D4 Cargo Movement Operations System (CMOS). The KTR shall appoint a CMOS administrator and alternate and ensure they complete Government-provided CMOS system administrator training within thirty(30) calendar days of performance start date. The KTR shall provide CMOS system administration services resolving system problems

Performance Work Statement, Tab G G-5 with CMOS help desk at Gunter AFB, Alabama, and Base Communications, as appropriate; maintaining log of system problems, IAW AFI 24 Series (See D-TE-1, SSD08).

D4.1 Deployment Support. During deployment support requirements the KTR shall provide sufficient qualified personnel to operate the Cargo Deployment Function (CDF), Passenger Deployment Function, Manifesting, Quality Control (QC) Section, Load Plan Section, Joint Inspection (JI) and provide a dedicated Transportation representative to the DCC. All deployment support personnel shall be available within two hours after notification. The KTR shall provide sufficient qualified personnel to the PassenterDeployment Function (PDF) to perform baggage in-check, baggage pallet build-up, and to prepare and process passenger manifesting. When requested by the Installation Deployment Officer (IDO), all members of the CDF, PDF, and the DCC Transportation representative will execute deployment responsibilities IAW the 94 AW Installation Deployment Plan (IDP), when requested by the IDO. The KTR shall provide CMOS system support for base exercises and deployments IAW AFI 10-403 Deployment Planning and Execution, AFI 24 Series, and 94 AW IDP. CMOS will be used to complete final manifesting and to generate documentation for cargo movement via ground transportation. CMOS or GATES will be used to complete final manifesting and to generate documentation for personnel and cargo scheduled for airlift. In the event that GATES is unavailable, CMOS may be used. In the event that GATES and CMOS are both unavailable, manual manifesting and documentation will be accomplished as required in DTR 4500.9R Chapter 303. Support includes the CMOS system and operating personnel. Extended operations in support of deployments and exercises are included in the firm-fixed price. (See D-TE-3, D007)

D4.1.1 The KTR shall provide sufficient qualified personnel to perform deployment operations. Upon notification by the CO, Deployment Operations functions will be accomplished IAW the 94 AW IDP and directed by the Installation Deployment Officer (IDO).

D4.1.2 The KTR support personnel shall be proficient in ICODES, LOGMOD or other AFITS in support of base exercises and deployments.

D4.1.3 KTR is responsible to the IDO in securing transportation for tasked personnel moves. KTR shall ensure appropriate mode of transportation is available to meet Time Phased Force Deployment Data (TPFDD), Available to Load Date (ALD) within the timeframe directed by the IDO, IAW AFI 10-403 and the 94 AW IDP.

D4.1.4 Responsible for training wing personnel in air cargo preparation. Areas of instruction will entail cargo preparation to include: Transportation Control Movement Documentation (TCMD) and marking, hazardous cargo identification, passenger and cargo processing, pallet build-up, passenger manifesting and aircraft and vehicle loading.

To ensure the required degree of proficiency, classroom training will be supplemented by practical training. Training will be tracked by the KTR and quarterly training reports will be provided to the IDRC IAW AFI 10-403 and the 94

AW IDP.

D5 Syncada. The KTR shall provide Syncada services, support, and functions IAW AFI 24 Series. The KTR shall validate cost data, resolve disputed transactions, ensure service has been performed and prepare final documents for COR review, AO certification and DFAS billings. (See D-TE-1, SSD09)

D6 HAZMAT Technical Specialist Program. HAZMAT Technical specialists are unit personnel authorized to prepare unit hazardous materials for shipping and to prepare and certify the Shipper’s Declaration for Dangerous Goods for deployments. The KTR shall administer the base program and provide technical specialist training IAW AFMAN 24-604. The KTR shall record training and notify unit commanders of test results. The KTR shall validate appointment letters from unit commanders, distribute to appropriate base agencies and file documentation within five

(5) duty days.

D7 Reusable Container Program. The KTR shall design and implement a program to maximize the use of reusable containers for the 94 AW. Program goals established IAW AFI 24 Series. (See D-TE-3, D008 and D009)

Performance Work Statement, Tab G G-6

D8 Scale Calibration. Calibrate government owned scales IAW appropriate TO, maintenance handbook or commercial data pertaining to each individual scale. Scales will be calibrated at least every 12 months or more frequently if required by law. Coordinate required calibration with the AO. (See D-TE-3, D010)

D9 Carrier Responsibilities. The KTR shall advise carrier of responsibilities and legal provisions, arrange for billing of services rendered, inspect vehicle and driver’s credentials, report carrier abuse IAW DTR 4500.9-R, Part II, and AFI 24 Series.

D10 Transportation Facilities Guide. The KTR shall ensure the Transportation Facilities Guide is current and maintained IAW AFI 24-602v2, DTR 4500.9-R, Part II (See D-TE-3, D011).

D11 Courses. The KTR shall conduct the HAZMAT Technical Specialist training, Cargo Preparation, Pallet Build-up, and the CMOS in Work Center courses based on demand as verified by the COR/AO. These courses may or may not have military members in attendance. (See D-TE-1, SSD10)

D12 AF Reservist. The KTR shall provide UTA, AT, and STP training, IAW paragraph A5.2. Government validated training requirements will be provide to the KTR IAW paragraph A12.5. The KTR shall provide training specific to 2T0 and 21R reservists using procedures IAW AFI 24 Series, AFI 10-403, the DTR 4500.9-R, the Joint Travel Regulations and all other guidance outlined in the 2T0X1 CFETP for each respective AFSC. Upon written request from the APF/APS/CC and/or LRS/CC and approval from CO, the reservist workforce may augment the KTR, as needed, to accomplish proficiency training and work live missions.

D13 463L Pallet and Net Program. The KTR shall manage the base 463L pallet and net program IAW AFI 10-403, Deployment Planning and Execution, and IAW DTR 4500.9-R,Part VI, Management and Control of Intermodal Containers and System 463L Equipment, TO 35D 33-2-2-2, Instruction with Parts Breakdown -- 463L Air Cargo Pallets, Types HCU-6/E and HCU-12/E and TO 35D 33-2-3-1, Maintenance and Repair Instructions -- Air Cargo Pallet Nets, HCU-7/E, I, Side, HCU-15/C, II, Top, HCU11/C, III, Side, HCU-16/C, IV, Top. (See D-TE-3, D012).

The KTR shall:

D13.1 The KTR shall serve as the base pallet and net monitor.

D13.2 Ensure using organizations store and maintain pallets and nets IAW TO 35D33-2-2-2 and TO 35D33-2-3-1.

D13.3 KTR shall conduct a physical inventory of pallets, nets, and report weekly in Global Asset Reporting Tool (GART) all 463L assets in their possession and submit a weekly 8001asset report NLT 2100Z every Tuesday. Input 8001 data in GART using the following web address https://webapps.amc.af.mil/GART/Login.aspx (See D-TE-3, D013)

D13.4 Revalidate requirements by 15 July each year and document that “requirements submitted are the minimum essential required to accomplish the mission” as requested by AFRC/A4RF.

D13.5 Ensure KTR maintains and stores Radio Frequency Identification (RFID) tags IAW AFI 24 Series.

D14 Wood Packaging Material Program (WPM).

D14.1 The KTR shall serve as WPM Site Custodian for the 94 AW and the Transportation COR will serve as the Site Auditor. The Site Custodian and the Site Auditor both will be appointed and certified in writing by the Logistics Readiness Squadron/Aerial Port Squadron Commander (LRS/CC or APS/CC) IAW AFI 24 Series. Refer to AFI 24 Series for WPM guidance. Site Custodian and alternate and Site Auditor must renew certificates for training every two years. The KTR shall post lumber usage monthly report and DoD pest free monthly report for all lumber used for cargo packaging on the DoD WPM website IAW AFI 24 Series. (See D-TE-3, D014 and D015)

D15 AF Government Cargo Recovery Effort (GOCARE) Program.

Performance Work Statement, Tab G G-7

D15.1 The KTR shall serve as GOCARE Committee Members who work with local commercial Transportation Service Providers (TSPs) and businesses to encourage communications in the recovery of lost and astray DoD freight.

Committee members contact the TSPs in his/her area of responsibility at least once a quarter by phone call or visit to the TSP’s facilities. At least one visit to each TSP’s facility is required annually. When two or more DoD transportation activities reside in the same area of responsibility (e.g., RegAF and ANG units co-located, Joint Basing, etc.), coordinate visits and quarterly contact of TSP facilities to prevent duplication of effort IAW AFI 24 Series. (See D-

TE-3, D016)

D15.2 Committee members will report quarterly the results of their visits and/or phone calls for each TSP facility contacted. Quarterly reports will be submitted via the Logistics Tools Suite (LTS) GOCARE reporting tool NLT the 15th day of the month following the end of the quarter (Jan, Apr, Jul, Oct). (See D-TE-3, D016)

D16 Materiel Receiving.

D16.1 The KTR shall manage authorizations to receipt for classified materiel IAW AFI 24 Series.

D16.2 Receipt Processing. The KTR shall validate materiel received against receipt document and process receipt transaction into the ILS-S according to materiel received. If discrepancies are found, the KTR shall process RODs/SDRs in Web SDR and IAW AFI 24 Series. The KTR shall maintain a listing of personnel authorized to receipt for classified items IAW AFI 24 Series. (See D-TE-1, SSD11 and SSD12)

Process Receipt 999/MICAP/NMCS 4 hours from material received * Priority designator TP-1 24 hours Priority designator TP-2 48 hours Priority designator TP-3 72 hours

* If MICAP, receipt processing time begins when property is off loaded from carrier to meet the delivery of due-out released (DOR) time of 1 hour.

D16.3 Off Loading of Commercial/Government Carriers. The KTR shall offload materiel for units assigned to FA6703 including tenant organizations delivered by commercial and government carriers, (not to include government purchase card deliveries and AF Form 9, Request for Purchases) not addressed for delivery to supply. The KTR shall not off load explosives and munitions but shall notify 94 MXS for off-loading. The KTR shall visually inspect shipping container or materiel and obtain carriers and receiver’s signatures on the Commercial Bill of Lading (CBL) for damages, shortages and other discrepancies as noted on the CBL. The KTR shall annotate time and date of delivery on the CBL or other similar delivery documents except for carriers using automated or electronic signature systems.

The KTR shall off-load commercial carriers within the allowable free time established by applicable tenders, tariffs, and contracts and shall be subject to the assessment of demurrage, detention, and storage charges attributed to non-compliance.

D16.3.1 When suspicious items or packages are received or need to be x-rayed the KTR shall notify Security Forces and Explosive Ordnance Disposal (EOD) and initiate evacuation, as directed by Security Forces or EOD. After x-ray or inspection, the KTR shall separate and forward items to be processed in ILS-S to the appropriate processing area, separate and move all other items to appropriate transitory holding area for customer pickup, segregate by unit for easy identification, and log all non-ILS-S items noting number of packages and date received. KTR shall meet receipt and shipment timelines but will not be responsible for receipt and shipment delays due to actions resultant from suspicious items or packages.

D16.3.1.2The KTR shall notify customer when property is available for pickup, annotate customer contact information on the property log, and provide courtesy short-term storage (not to exceed one week or one UTA for traditional reservist customer) pending customer pickup. Pick up standards shall be IAW AFI 24-602v2 Table 3.2 If not picked up within time frame, the KTR shall notify the Unit Commander and the Transportation COR. The KTR shall assist customer to locate and load their property into pickup vehicle when requested, verify property is released to the

Performance Work Statement, Tab G G-8 appropriate customer, and ensure released non-ILS-S items are documented and signed for on the property log. The KTR shall x-ray mail delivered by the mailroom clerk, for verification of package or envelope contents, release x-rayed mail back to the mailroom clerk for distribution at the mailroom.

D16.4 Report of Discrepancy/Supply Discrepancy Report (ROD/SDR). The KTR shall maintain a ROD/SDR central file, update ILS-S, and WebSDR (password required) based on items listed on the Report of Discrepancy Program (NGV587) in addition to cargo receipted. The KTR shall distribute a Report of Discrepancy Listing (RDL) and ensure corrective actions are initiated IAW AFI 24 Series. The KTR shall report status of RODs/SDRs and refer all unresolved RODs/SDRs immediately. (See D-TE-3, D017)

D17 Joint Inspection. The KTR shall perform Joint Inspections (JI) when requested by the IDO for all cargo movements in support of base exercises, contingencies, and deployments IAW DTR 4500.9-R, Part III, Mobility, AFI 10-403, and the94 AW IDP. Joint inspections will not be used in lieu of day-to-day channel cargo movement procedures.

D17.1 The KTR shall follow JI procedures in DTR 4500.9-R, Part III Appendix O, AFI 10-403, and the 94 AW IDP.

D17.2 The KTR shall identify any discrepancies found during the inspection to Deploying Force Representative. The KTR shall annotate discrepancies on DD Form 2133, Joint Airlift Inspection Record/Checklist and corrective actions per the 94 AW IDP. Deploying unit must be present during the JI and correct any discrepancies found by KTR.

Deploying units, regardless of cargo source, are responsible for declaring all hazardous materials, supplying shoring and dunnage, and preparing cargo include documentation for movement. Deploying unit will also provide any specialized drivers and/or equipment operators for aircraft loading as needed.

D17.3 JI will only be complete when KTR has signed as mobility force inspector and certified that all declared items have been inspected and/or are properly prepared for airlift IAW all applicable directives. Upon completion of JI, the KTR shall maintain accountability of cargo until aircraft loading. Cargo will be considered sterile and will not be accessible to unit members once JI is complete.

D17.4 The KTR shall ensure their joint inspectors have met training/certification requirements outlined in AFI 24 Series, AFI 10-403, chapter 2, and 94 AW IDP.

D18 Air Transportation Function

D18.1 Space Available (Space-A) Program. The KTR shall manage the Space-A program, IAW AFI 24 Series and requirements shall incorporate all requirements for Space Required (Space-R) passengers. Terminology of Space A will be interpreted unilaterally to include Space R. However, Space-R passengers will receive priority. Space-A seats on all DoD owned and controlled aircraft will be offered except for local training missions, Joint Airborne/Air Transportability Training (JA/AT) movements, and airdrop missions. After mission requirements are met, and in coordination with the aircraft commander and/or user, unused seats shall be released for use by eligible passengers.

The aircraft commander is responsible for, and has the final authority on matters affecting the operation of their aircraft. Prior to offering open seats, the KTR shall ensure that Space-A passengers can be received at destination and applicable border clearance is available. Space-A passengers will be briefed on limited service availability for destinations without a DoD passenger terminal (e.g. limited or no ground transportation, lodging, meals, etc.).

D18.1.1 Space-A Passenger Movement. The KTR shall provide Space-A passenger transportation services IAW AFI 24 Series. Services include travel within the Continental United States (CONUS) and Outside Continental United States (OCONUS). The KTR shall ensure travel eligibility for Space-A passengers are IAW DoDI 4515.13, Air Transportation Eligibility.

D18.1.2 Flight Information. The KTR shall maintain a method of advertising flight information. The system or method for advertising information will be left to the discretion of local installation management. Post minimum flight information IAW AFI 24 Series. OPSEC may preclude some missions/locations from being advertised at all.

Performance Work Statement, Tab G G-9

D18.1.3 Space-A Passenger Manifesting. The KTR shall develop and maintain a register for Space-A passengers to sign-up for travel. Passengers will be selected for flights according to travel category, date/time of sign up, and manifested IAW AFI 24 Series. The KTR must solicit emergency point of contact (EPC) information from each passenger for all DOD missions. The sole purpose for this information is to ensure timely notification to the EPC in the event of an unfortunate circumstance. Request name and phone number of an emergency contact not traveling with the passenger. This is DoD policy and the information is required to be solicited by public law. Passengers may decline to provide EPC information. If a passenger declines to provide emergency contact information, a manifest entry reflecting the fact shall be made. Note: The only two authorized EPC entries are 1) actual contact information or 2) "Declined" if the passenger declines to provide information (D-TE-1, SSD13).

D18.1.4 Space-A Ineligible/Hold Lists. IAW AFI 24 Series, the KTR shall have Space-A Ineligible/Hold Lists available at Passenger Processing locations. Individuals who have been determined to be ineligible for travel on DoD aircraft and are barred from worldwide travel will be on Space-A Ineligible List, this listing will be provided by the COR. Local hold lists are provided by the installation commander or security forces. Both lists are considered FOUO and must be easily accessible at all times.

D18.1.5 Space A Passenger Screening. The KTR shall ensure all Space-A passengers are vetted through GATES prior to boarding aircraft IAW detailed guidance DTR 4500.9-R Part I and AFI 24 Series. (D-TE-1, SSD14)

D18.1.5.1 The KTR shall ensure all Space-A passengers not screened or cleared prior to aircraft departure, will not be allowed to board and must be rotated off the aircraft manifest. Final boarding manifest must reflect correct and accurate passenger information. KTR shall take action to ensure unit chain of command is fully aware of circumstances surrounding why seats were not utilized as a result of this process.

D18.1.5.2 The KTR shall process and provide support for all incentive flights, human remains, ANG Mission Flights, holiday fly-overs and check rides/AES equipment upload training, IAW AFI 24 Series.

D18.1.6 Baggage Handling. The KTR shall ensure all passenger baggage conforms to acceptable authorizations (number of bags)/allowances (size/weight of bags) IAW AFI 24 Series. If passenger baggage is mishandled (i.e. lost, damaged, pilfered) the KTR shall follow procedures outlined in AFI 24 Series.

D18.1.7 Passenger Security. The KTR shall regularly review Transportation Security Administration (TSA) website for the most current guidance on passenger travel restriction rules (prohibited items, liquid rule and secure flight):

http://www.tsa.gov/public/. These rules must be applied when developing terminal security and passenger anti-hijack procedures.

D18.1.8 Passenger Screening. The KTR shall maintain a sterile area IAW AFI 24 Series. The KTR shall perform required security/screening inspections. All passengers, hand-carried baggage and checked-in baggage must process thru security/screening prior to aircraft boarding. D18.1.9 Customs and Border Protection (CBP) Data. The KTR shall ensure CBP data is captured and distributed as required. CBP requires advance notification via the CBPs Advance Passenger Information System (APIS) for all passengers entering or leaving the Customs Territory of the United States (CTUS). SATs that do not use GATES must use CBP’s e-APIS web-based system in order to comply with this requirement (DTR 4500.9-R Part V, Department Of Defense Customs And Border Clearance Policies And Procedures, Chapter 502). If the KTR has the potential to manifest passengers on flights that cross the CTUS borders, the KTR must register for e-APIS accounts at https://eapis.cbp.dhs.gov/eapisj. For assistance to e-APIS contact CBP National APIS Account Manager at (845) 838-8270. Note: e-Secure Flight does not provide data to Department of Homeland Security (DHS) Customs and Border Protection (CBP) for admissibility purposes.

D18.2 Load Planning and Manifesting. The KTR shall prepare cargo manifest, passenger manifest and aircraft load plan for all missions with the exception of 94 AW local training mission departing the installation IAW AFI 24 Series.

A passenger and/or cargo manifest will be prepared for all DoD aircraft carrying passengers and cargo. Personnel will use either Cargo Movement Operations System (CMOS) or Global Air Transportation Execution System (GATES) as systems of record for cargo and passenger documentation IAW DTR 4500.9-R. Regardless of system, units will ensure DTR ITV requirements are met. Air Transportation Functions (ATFs) will ensure manifests are released in

Performance Work Statement, Tab G G-10

CMOS (or GATES) within 30 minutes of aircraft departure. The KTR shall use ICODES for completing computerized load plans. The DD Form 2130 series/AF Form 4080 are the approved forms for completing manual load plans and maintaining qualifications.

D18.3 Aircraft Loading and Unloading. The KTR shall perform loading and unloading of aircraft IAW AFI 24 Series. Aerial Port Flights/Squadrons (APF/APS) may request to conduct aircraft loading and unloading operations for training purposes, if previously requested/coordinated with the COR/AO and KTR (D-TE-1, SSD15).

D18.3.1 The KTR shall meet all arriving and departing aircraft requiring service IAW AFI 24 Series locally established sequence of events. Verify the passenger and/or cargo manifest is accurate. Noted discrepancies (e.g. inaccurate passenger count or short shipment cargo) will be corrected on the station manifest. KTR shall escort passengers off the flight line. KTR shall download all terminating cargo and contact using organization for pickup.

D18.3.2 The KTR shall deliver final passenger and/or cargo manifests to the outbound aircrew and provide aircraft commander or representative a load briefing and hazardous cargo briefing IAW AFI 24 Series. The aircraft commander or designated representative will print their name and rank directly below their signature on the mission brief sheet or CMOS manifest. For manual procedures, AFMAN 24-604 A21.3. Notification Statements, the KTR shall ensure the following aircrew briefing statement is annotated on the DD Form 1385, "I HAVE BEEN BRIEFED ACCORDING TO AFMAN 24-204, Para 1.2.9, ON HAZARDOUS CARGO COVERED BY THIS MANIFEST.”

Ensure a copy is filed in the station file folder and maintained for 3 years.

D18.3.3 The KTR shall provide quarterly station traffic information. Information will be separated by inbound and outbound: number of aircraft handled (by Mission Design Series (MDS)), tons of cargo loaded/offloaded, duty passengers loaded/offloaded, and space available passengers loaded/offloaded. Provide report to COR/CO for submission to MSG. (See D-TE-3, D018)

D18.4 Material Handling Equipment (MHE). The KTR shall ensure all MHE operations are performed by qualified/licensed operators. The KTR shall follow MHE safety guidance outlined in AFI 24 Series.

D18.4.1 The KTR shall be responsible for drivers training and certifications of KTR personnel to include 3-year recertification for ALL Material Handling Equipment (MHE) (“E” Management-Coded vehicles) and Commercial Driver’s License (CDL) requirements for all KTR vehicle operators IAW AFI 24-301 Series. DoD KTR employees assigned to operate either government owned/leased equipment in performance of their contract shall be certified, by the KTR and at the KTR’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. The KTR shall document ALL operator qualifications. This documentation will be provided to the administrative CO, AO and COR before any contract employee engages in any mode of equipment operation. This letter will be updated as necessary and remain on file with Operator Records and Licensing Section and the administrative CO. (See D-TE-3, D019)

D18.4.1.1 The KTR shall validate the qualifications utilizing the Performance Test Checklist located in the AFQTP 24-3-E935. (See D-TE-3, D019)

D18.5 Engine Running On/Offloading (ERO). The KTR shall be familiar with the ERO procedures in case they need to perform engine running on/offloading operations for military aircraft. KTR employees who participate in ERO operations will receive and document semi-annual refresher training in ERO procedures IAW applicable AFI 24 Series (Engine Running On load/Offload Checklists for C-130, C-5 and C-17 Aircraft).

Performance Work Statement, Tab G G-11

D-TE-1

SERVICE SUMMARY

SS# Performance Objective PWS Ref Performance Threshold

SSD01 Performing QCP A3.2.4

The QCP shall be performed at no less than 97% each month. Any discrepancies (the 3%) will have to be corrected within seven (7) days. The Government will make determination if the discrepancies are corrected.

SSD02

Ensure travel arrangements match entitlements

D2 95% of monthly travel arrangements match entitlements.

SSD03

Ensure CBA/GTCV invoice report is date stamped, provided to ITO for certification and provided to servicing DFAS in a timely manner.

D2.4 D2.5

The electronic copy of the GTCV invoice will be accessed NLT five (5) working days after the billing cycle. Invoice reconciliation will be completed and certified by the ITO within ten (10) working days after date stamped receipt for submission to DFAS.

SSD04

Identify and resolve outbound shipment discrepancies

D3.1.2, D3.1.3, D3.1.4, D3.2.2.1, D3.2.3

Not more than one discrepancy report on outbound cargo is received monthly.

SSD05

Promptly process inbound explosives shipments to ensure minimal exposure of explosives hazards at gate entry

D3.1.5

100% of monthly inbound trucks containing explosives are inspected for proper documentation and safety compliance.

SSD06

Process and package outbound cargo to ensure safety and minimal damage

D3.2.1

- 95% of monthly shipments are processed to meet UMMIPS time standards.

- 95% of monthly shipments packaged and prepared to comply with selected mode IAW AFI 24 Series, applicable MIL STDs, AFMAN 24-604, 49 CFR, IATA.

SSD07

Properly certify hazardous cargo to ensure compliance with DOT and DoD requirements

D3.2.2

100% of all monthly hazardous cargo shipments are properly packaged and certified IAW AFMAN 24-604, IATA, 49

CFR.

SSD08

Ensure CMOS maintained in operational status

D4 D4.1 100% of system updates are implemented NLT required implementation date.

SSD09

Ensure Syncada billing transactions are validated, and provided to AO for certification to servicing

DFAS

D5

Ensure billing transactions are validated NLT 72 hours after the Account Statement is posted on Syncada website. No more than 1of 12 monthly submissions will exceed the threshold.

Performance Work Statement, Tab G G-12

SS# Performance Objective PWS Ref Performance Threshold

SSD10

Technical Specialist, Cargo Preparation, Pallet Build-up, and CMOS training

D11 Training courses are prepared, scheduled and taught IAW applicable AFIs, 49 CFR and Base Deployment Plan.

SSD11

Receipts for material processed into AFITS timely and correctly

D16.2 Receipts for MICAP requisitions processed into AFITS IAW established timelines.

SSD12

Receipts for material processed into AFITS timely and correctly

D16.2 No more that 1% of all receipts processed into AFITS are reversed posted within any given calendar

SSD13

Properly process/manifest Space- A passengers on DoD owned or chartered aircraft for travel

D18.1.3 Space-A passengers are processed/manifested for travel 100% of the time.

SSD14

Ensure Space-A passengers are screened via GATES prior to boarding aircraft

D18.1.5 Passengers must be vetted through GATES 100% of the time.

SSD15

Properly load/unload aircraft

D18.3 Passengers and cargo must be loaded/unloaded IAW AFI 24 Series.

SSD16

Ensure required Data Deliverable submittals are on time and complete

D-TE-3

Provide 100% of submittals IAW the requirements of D-TE-3, including PWS references.

Performance Work Statement, Tab G G-13

D-TE-2

WORKLOAD ESTIMATES

ALL WORKLOAD ESTIMATES ARE MONTHLY UNLESS OTHERWISE STATED

Workload Average

PWS

Reference

PASSENGER MOVEMENTS:

Individual commercial travel arrangements completed 5 D2

Entitlement issues resolved 1 D2

Commercial travel cancellations processed 27 D2.1

Individual AMC Charter travel arrangements completed 10 D2

Surface travel entitlement discrepancies resolved 5 D2

Disputed CBA actions initiated 1 D2.4

Cost of CBA billing transactions reconciled for accuracy $14,000 D2.4

Space A Pax 3 D18.1

Air Transportation Function (Weekday)

PAX Outgoing (~500/year) 42 D18.3

PAX Incoming (~500 /year) 42 D18.3

PAX-Thru (annual) 5 D18.3

PAX-Re-handled 5 D18.3

Cargo Off (annual) 21 tons D18.3

Cargo Thru (annual) < 1 ton D18.3

Cargo On (annual) 59 tons D18.3

Air Transportation Function (Weekend)

PAX Outgoing (~480/year) 40 D18.3

PAX Incoming (~480 /year) 40 D18.3

PAX-Thru (~60 /year) 5 D18.3

PAX-Re-handled 1 D18.3

Cargo Off (annual) 500 lbs D18.3

Cargo Thru (annual) 500 lbs D18.3

Cargo On (annual) 500 lbs D18.3

CARGO MOVEMENTS:

Inbound shipments (pcs/weight) received 500/75,000 D16.2

MICAP/999 inbound (pcs/short tons) shipments received 18/ <1 ton D16.2

Inbound aircraft engines (pcs/tons) received (annually) 11/29 tons D16.2

Classified inbound shipments (pcs/lbs) received (annually) 15/300 lbs D3.1.1

TAR Listing discrepancies researched 5 D3.1.4

REPSHIPs received 5 D3.1.5

Inbound explosives cargo shipments (pcs/short tons) received (annually) 15/1.3 D3.1.5

Commercial freight shipped (pcs/short tons) 20/10,000 lbs D3.2.1

Commercial Bills of Lading (CBLs) prepared 10 D3.2.1

MICAP/999 cargo shipped (pieces/short tons) commercial 4 D3.2.1

Performance Work Statement, Tab G G-14

Workload Average

PWS

Reference

Aircraft engines (pcs/tons) shipped commercial (annually) 3/ 8,000 lbs D3.2.1

Classified cargo (pcs/tons) shipped commercial (annually) 15 <1 ton D3.2.1

Explosives (pcs/short tons) shipped commercial (annually) 24 /1.4 tons D3.2.1

Shipper’s Declaration for Dangerous Goods prepared and certified 6 D3

REPSHIPs prepared and sent 20 D3.2.1

Freight (pieces/weight) shipped by military air 2/15,100 lbs D18.3

MICAP/999 cargo (pcs/tons) shipped military air (annually) 4 <1 ton D18.3

CMOS problems resolved 5 D4

CMOS updates/patches installed 1 D4

Deployment missions supported by CMOS (annually) 5 D4.1 Deployment freight (pallets/rolling stock pcs/short tons) manifested by CMOS (annually)

155,889 lbs 78 tons D4.1

Deployment passengers manifested by CMOS 50 D4.1

Syncada problems resolved 30 D5

Syncada updates installed 1 D5

Cost of shipping transactions $6,000

Individuals…