Questions and Answers.pdf

Question Answer

Are all 64 buildings noted in section 2.2.1. B make up the PM or CM activities?

Most PMs will be in the 64 structures. There are MNS towers that will also be part of the PM schedule.

Can the Government provide the percentage of time the Sr. Systems Administrator position will be providing remote support and onsite support?

Reference subsection 2.3.3

No. Those numbers would be incumbent on the contractor to identify. Initially, more time to do a comprehensive baseline PM of all systems, PM and CM to be performed as mandated. Time will be a factor based on the amount of resources the contractor deploys.

Can the Government describe the specific locations of the stated operational systems?

Reference 2.3.3 - Sr. Systems Administrator

The majority of the areas are for our restricted material in warehouses, arms storage at our police department, controlled substances at our fire department, etc.

Will the Government provide office space for the contractor Team?

Not at this time.

Will the Government provide storage space for tools and other supplies required to execute the requirements of this contract?

Not at this time.

How many during business hours service calls were received by DLA during the prior 12 months? Reference 7.8.2

How many emergency service calls were received by DLA during the prior 12 months? Reference 7.8.2

Zero

What version of Lenel OnGuard is currently being used? Reference 7.8.3

7.2

There are several instances where certain classes of products have a PM frequency of Annual, Monthly, and Quarterly. The Card Readers (84) are one such example. May we assume a monthly frequency for these items? Reference

7.9.1 B

Each piece of equipment has a PM schedule that may be once a month, quarterly, and annually. A PM schedule was provided with the submission package. The contractor will define these reports.

The reports should align with what LENEL says are the best practices.

Item Numbers 0001, 0002, 0003 require a Monthly Unit Price and a total annual price as a Firm Fixed Price value. Should this value also include the costs for replacement equipment found defective during scheduled PM services?

Only CLIN 0001 requires monthly unit price. CLIN 0002 provides an estimated maximum number of hours that might be needed for corrective maintenance. For CLIN 0002 the vendor needs to determine their hourly rate for corrective maintenance, your fixed hourly fee, then multiply that by the estimated 1173 hours. For CLIN 0003

Item Numbers 0001, 0002, 0003 require a Monthly Unit Price and a total annual price as a Firm Fixed Price value. Should this value also include the costs for As-Built drawings?

No

Item Numbers 0001, 0002, 0003 require a Monthly Unit Price and a total annual price as a Firm Fixed Price value. Should this value also

No, J64 will cover the cost and be responsible for the Infrastructure from the O/S and down. The contractor will perform the application software include the costs for Operating System and Application Software Upgrades?

upgrades/maintenance. The application software cost is a part of the license.

Reference FAR 52.219-9, Small Business Subcontracting Plan -- is a small business subcontracting plan required as part of an offeror's proposal or will that be required post-award?

The Small business plan should be provided with the offeror's quote if they are not a small business.

Can the Government provide a list of approved certifications for the Computer Environment section of the 8570 requirement?

https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ Also see additional attachment titled DLA Required Computer Environment Certifications.

Do all systems under this maintenance contract already have a completed RMF and approved

ATO?

They will need RMF completed but they have an

ATO.

Section 2.2.1.C states that the Lenel connectivity consists of underground communication. Are the communication lines copper or fiber?

Fiber

Section 2.2.1.C states that the Contract Project Manager shall be available to meet on the installation between 0700 and 1530. Can this requirement be met by remote video conferencing?

If the CPM is also doing the maintenance, no.

Expectation would be that communications and work would be performed in that time window, under normal circumstances.

Section 3 - Security refers to requirements in Section 2.3.1.E, however this section does not exist in the PWS or other Solicitation artifacts as provided by the Government. Can the Government clarify this requirement?

The correct Section is 2.3.1.D. The PWS has been corrected.

Will the Government provide the Contractor with a copy of the drawings in CAD format? Reference 7.6.4.A

Yes

Section 7.10 Deliverable 008 references a system upgrade of any system older than Windows 10 or Server 2008R2. It then references Section 7.6.5 for more details. However, Section 7.6.5 doesn’t provide any determinations if a system is outdated and needs to be replaced. Can the Government identify what systems are running an outdated version of Windows?

LENEL DB and APP servers. GFMS computer. MNS workstation.

Section 7.8.3 identifies a 4-hour response time for any emergency calls, and states that the Contractor shall work continuously until the issue is resolved. Since the PWS doesn’t specify if a spare inventory of equipment is to be maintained, can the Government clarify the requirements for emergency maintenance if a new part needs to be ordered?

We have some parts onsite. For example, a card reader isn't working won't be an emergency. This classification is mainly for when the application is down/offline and to bring it back online. The government will cover the materiel. CLIN 0003 is a parts CLIN.

https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/