Attm. # 14 Contract Oversight Surveillance Report.pdf
PDF 2 MB Posted
- Solicitation number
- SP3300-21-Q-5016
- Issued by
-
Defense Logistics Agency Distribution
About this file
This document is a contract oversight surveillance report template for contract number SP3300-21-Q-5016 between the Defense Logistics Agency Distribution and a service provider. The contract requires the service provider to perform maintenance, sustainment, inspection, testing and repair services for the LENEL OnGuard electronic security system, closed circuit television system, federal signal mass notification system and global facilities management systems key control system at the DLA Distribution facility in San Joaquin, California. Surveillance methods that may be utilized include direct observation, random sampling, 100% inspection, and validated customer complaints. The report template includes sections to evaluate overall performance, document any nonconforming requirements, note additional comments for the contracting officer, and require sign off by the contracting officer's representative.
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Contract Oversight Surveillance Report
1. Contract # / Service
2. Contract Location
3. Contract Performance Period
4. Evaluation Period
5. Contract Service Provider
6. Method(s) of Surveillance (check all that apply for this surveillance period) Requirement Surveillance Comments
Surveillance Methods Described -
- Direct Observation is the visual examination of processes and procedures by an evaluator who is physically present and watching individuals actually performing the work to determine whether the processes conform to the requirements.
- Random Sampling is correctly performed by selecting a statistically significant number of samples from a lot where all members of the lot have the same chance of being selected. Random Sampling is used to reduce the time and effort of validating conformance to requirements when a definable lot of significant size exists.
- 100% Inspection method evaluates all outputs of a particular requirement. Every item in a lot is evaluated for all or some of the characteristics in the specification. (Recommend if Lot Size is 25 or less)
- Validated Customer Complaints are customer complaints that prove to be valid upon subsequent investigation. They can be used as a trigger for conducting surveillances, and are included as a part of the surveillance report. When a valid complaint is received and included in a surveillance activity, strongly consider scheduling targeted follow up surveillance to ensure the problem has been corrected. These can prompt corrective actions, preventative action plans, and performance improvement plans.
7. Overall Surveillance Evaluation
8. Additional Comments / Notes to the Contracting Officer (Either positive or negative)
9. COR/TPOC Certification - I certify that the supplies or services provided by the Service Provider under the terms and conditions of this contract, have been received and accepted unless otherwise noted on this surveillance report.
Requirement Surveillance Comments Requirement Surveillance Comments Requirement Surveillance Comments Requirement Surveillance Comments Requirement Surveillance Comments Requirement Surveillance Comments Requirement Surveillance Comments Requirement Surveillance Comments 10.0.2.20120224.1.869952.867557
| TextField1: SP330021 |
| TextField4: DLA Distribution San Joaquin, California |
| TextField2: |
| DateField1: |
| DateField2: |
| TextField3: |
| DirectObservation: 0 |
| RandomSampling: 0 |
| Inspection: 0 |
| Complaint: 0 |
| Other: 0 |
| Other_Field: |
| Requirement: 1. Did the Contractor provide all records and copies of reports to the Contracting Officer, COR, and COTR within seven (7) calendar days of contract completion IAW the PWS, SOW, and any other applicable guidance? |
| Requirement: 2. Upon completion of all work, did the Contractor contact the COR to report the status of the system and document details of the service in the on-site service request log, validating that workmanship and standards were IAW the terms agreed to in the PWS, SOW, and any other applicable guidance? |
| Requirement: 3. Did the Contractor ensure that equipment, components, and parts, other than those installed under this contract, were not removed or replaced nor deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the COR and COTR IAW the PWS, SOW, and any other applicable guidance? |
| Requirement: 4. Did the Contractor ensure that all defects in material or workmanship, defective parts, or improper installation and adjustments found by the Contractor were reported to the COR and COTR so necessary action could be taken IAW the PWS, SOW, and any other applicable guidance? |
| Requirement: 5. Did the Contractor record, report, and provide documentation of all changes to/additions to the depot security systems and equipment to the KO within fourteen (14) calendar days of the completed work IAW the PWS, SOW, and any other applicable guidance? |
| Requirement: 6. Did the Contractor perform all software updates, application upgrades, and password changes IAW the PWS, SOW, and any other applicable guidance? |
| Requirement: 7. Did the Contractor receive and respond to all service calls and provide the subsequent, required information to the COR on a work authorization form IAW the terms of the PWS, SOW, and any other applicable guidance? |
| Requirement: 8. Did the Contractor perform all Preventative Maintenance and Quarterly Testing IAW the terms of the PWS, SOW, and any other applicable guidance? |
| Requirement: 9. Did the Contractor create and distribute all defined reports and deliverables to the KO, COR, and COTR as required IAW the PWS, SOW, and any other applicable guidance? |
| SurveillanceComments: |
| Conforming: |
| Nonconforming: |
| Outstanding: 0 |
| VeryGood: 0 |
| TextField5: |
| SignatureField1: |
| SignatureField2: |
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