Attm. # 13 Acceptable Performance Level (APL) Report.pdf

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Maintenance, Sustainment, Inspection, Testing and Repair Services for LENEL OnGuard Electronic Security System at DLA Distribution San Joaquin, CA.
Solicitation number
SP3300-21-Q-5016
Issued by

About this file

This Acceptable Performance Level (APL) Report template outlines metrics for evaluating maintenance, sustainment, inspection, testing and repair services for an electronic security system. Key details include:

  • The services are for the LENEL OnGuard system, closed circuit television, federal signal mass notification system, and global facilities management key control system at DLA Distribution San Joaquin in California. Metrics cover complete quarterly system testing, preventative maintenance per schedule for all equipment, and response time of within four hours for emergency calls received 24/7.

  • The COR must certify performance levels achieved during the evaluation period, noting any failures in the COR Report. Metrics include performance requirements, standards, and results for issues like response time and equipment service schedules.

  • Related solicitation SP3300-21-Q-5016 seeks these maintenance, sustainment, inspection, testing and repair services for the security systems at the listed location through DLA Distribution on behalf of DLA Installation Management San Joaquin.

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Acceptable Performance Level (APL) Report

1. Contract # / Service

2. Contract Location

3. Contract Performance Period

4. Evaluation Period

5. Contract Service Provider

6. COR/TPOC Certification - I certify that the Acceptable Performance Levels (APLs) documented below represent the performance achieved during the evaluation period. Failures of any APL are described in more detail in the COR Report.

7. Acceptable Performance Leve (APL) Table Performance Requirement Metric Performance Standard Performance Result Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Performance Requirement Metric Performance Standard Performance Result Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Performance Requirement Metric Performance Standard Performance Result Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

Provide an explanation for APL failure:

10.0.2.20120224.1.869952.867557 Perform complete system test of the Intrusion Detection System (IDS) on a quarterly basis 100% Complete system test of the IDS is performed quarterly 100% of the time during the term of the contract.

Perform PM services per established schedule for all equipment identified in this contract.

100% PM services are performed on equipment identified in this contract 100% of the time per established schedule.

Service call response in accordance with PWS paragraph 7.8.3 100% The Contractor shall receive and respond to service calls 24 hours per day, seven days a week, including weekends and holidays. The Contractor shall respond immediately and must be on the job site and working within four (4) hours after receipt of an emergency service call.

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