Attm. # 5 System and Client Administrator Roles.pdf
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- Solicitation number
- SP3300-21-Q-5016
- Issued by
-
Defense Logistics Agency Distribution
About this file
This document contains an attachment outlining system and client administrator roles for a federal contract opportunity. The attachment defines the roles and responsibilities of a Systems Administrator and Client Administrator, including required clearances, education, experience, and certifications. The related federal contract opportunity is for maintenance, sustainment, inspection, testing and repair services for a LENEL OnGuard electronic security system at a Defense Logistics Agency distribution center. The services include scheduled preventive maintenance, unscheduled corrective maintenance, general system administration and continued sustainment support. The contracting agency is the Defense Logistics Agency Distribution.
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SOURCE SENSITIVE INFORMATION SEE FAR 2.102 AND 3.104
ATTACHMENT # 5
System and Client Administrator Roles
SYSTEMS ADMINISTRATOR
The Systems Administrator manages the day-to-day operations by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Trains staff in how to use software and hardware. Performs troubleshooting as required. Establishes, maintains and manages user accounts. Installs, modifies and maintains systems and utility software. Diagnoses and recommends fixes to problems or potential problems with the network and its hardware, software and systems.
Duties and Responsibilities:
Ensures the stable operation of the computer software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network software and communication links. Analyzes and resolves software program and connectivity issues. Installs, configures and maintains hardware and software. Assists in system design, development, and implementation.
Minimum Clearance, Education and Experience:
• Possess a current Secret Clearance.
• Minimum of seven years of overall professional experience in the systems administration field with five years of overall experience in Microsoft Windows client and server operating systems.
• Systems Administrator shall have certification that meets DoD 8570.01-M IAT-II
Information Assurance Technical (IAT) and Computing Environment certifications.
• Preferred - Minimum five years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with
Intrusion Detection Systems, Access Control Systems and Closed Caption TV, specifically with Lenel OnGuard. Preferred Lenel OnGuard Certified Expert (LCE) certification.
Minimum Certifications:
One of the following IAT-II certifications - CCNA Security; CySA+; GICSP; GSEC; Security+
CE; SSCP; CND
AND
One of the following Computer Environment certifications - GCDA; MCA: DS; MCA SQL
Server; MC: Azure Administrator Associate; MCM SQL Server 2008; MCM Server 2008R2;
MCSA: WS 2008; MCSA: WS 2012; MCSA: WS 2016; MCSE: WS 2012; MCSE: WS2016;
MCITP SA; MCITP EA; MS2016: AD I&N
CLIENT ADMINISTRATOR
The Client Administrator provides installation, configuration, maintenance, repair and user support for Windows 10 client devices. Trains staff in how to use software and hardware.
Performs troubleshooting as required. Installs, modifies and maintains systems and utility software. Diagnoses and recommends fixes to problems or potential problems with the network and its hardware, software and systems. Ensures the stable operation of the client computer
SOURCE SENSITIVE INFORMATION SEE FAR 2.102 AND 3.104
software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network software and communication links. Analyzes and resolves software program and connectivity issues. Installs, configures and maintains hardware and software. Assists in system design, development, and implementation.
Minimum Clearance, Education and Experience:
• Possess a current Secret Clearance.
• Minimum of two (2) years of overall professional experience in the workstation/desktop administration field and overall experience in Microsoft Windows OS and Lenel client systems.
• Client administrator shall have certification that meets DoD 8570.01-M IAT-II Information
Assurance Technical (IAT) and Computing Environment certifications.
Minimum Certifications:
One of the following IAT-II certifications - CCNA Security; CySA+; GICSP; GSEC; Security+
CE; SSCP; CND
AND
One of the following Computer Environment certifications - GCDA; MCA: DS; MCA SQL
Server; MCITP EA; MCITP EDA; MCITP EDST; MCITP SA; MCM SQL Server 2008; MCM
Server 2008R2; MCSA: WS 2008; MCSA: WS 2012; MCSA: WS 2016; MCSE: WS 2012;
MCSE: WS 2016; MCSM: DP; Windows 10
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