SOW - Material Management DPAS (Draft) v3.pdf

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USSOCOM J4

J41 Material Management Statement of Work (SOW)

03 September 2020

1.0 DESCRIPTION OF REQUIRING ORGANIZATION.

The U.S. Special Operations Command (USSOCOM) Special Operations Forces Acquisition, Technology, and Logistics (SOF AT&L) is responsible for all USSOCOM research, development, acquisition, procurement, and logistics. SOF AT&L works with Government, academia, and industry in meeting its mission to provide rapid and focused acquisition, technology, and logistics support to Warfighters, delivering the most effective capabilities to our Special Operations Forces.

USSOCOM SOF AT&L’s PEO-Services focuses on three “imperatives” in providing the command with professional services support: Stability, Agility, and Reach. The Command considers these qualities to be essential in accomplishing the requirements of this SOW. In a “Ways / Means / Ends” paradigm, these imperatives are “Ends.” These imperatives are defined as follows:

STABILITY is primarily about mission continuity. While there are multiple ways to achieve and sustain continuity, USSOCOM is specifically interested in retaining high quality and applicable institutional knowledge and minimizing workforce turbulence. Stability is catalyzed by respectable and credible management and leadership, and is enabled by discrete and dedicated resources in support of any contract/task-order transition. It requires competitive compensation plans that incentivize on-the-job performance and loyalty to mission support. It includes an ability to solve personnel issues efficiently and effectively, and enables opportunities for individual growth and development.

AGILITY is the ability to manage a professional workforce in USSOCOM’s dynamic environment that evolves at the “speed of SOF”. It includes an ability to surge capacity, manage change, and respond to issues. It requires a balance between simplicity and complexity that ensures necessary complex tools are available, but simple to find and apply. Agile management is available to the customer, and proximate to issues to which it must respond. Such management has organic resources that can be directly applied in support of the mission, with minimal need to secure additional permissions to apply them.

REACH is manifested by applying the network and knowledge of the entire enterprise(s) of the team. It includes a demonstrated ability to place and care for employees in multiple locations, and access to established nodes that holistically interconnect USSOCOM’s global tasks. Reach can positively impact and contribute to an “elite workforce”, as well as provide external perspectives that contribute to solution development.

2.0 TASK PURPOSE/SCOPE.

The purpose of this contract is to provide up to 50 contractor support personnel to assist J4 in implementing and systematically maintaining the Defense Property Accountability System (DPAS) Warehouse, Maintenance & Utilization (M&U), Registry, Property Accountability, Force Management, and Materiel Management modules across all Special Operation Forces’ supply support activities. DPAS is the only authorized Accountable Property System of Record (APSR) approved by the DOD.

3.0 GENERAL REQUIREMENTS.

The Contractor shall be responsible for meeting the following general requirements, as well as the specific support identified in Section 3.0.

3.1 TRANSITION.

The contractor shall be responsible for executing their proposed transition plan and for ensuring fully qualified personnel with the requisite background experience are in place no less than 14 days from contract award. The contractor shall ensure no interruption of mission occurs during the transition period.

Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase- in/phase-out periods. The Contractor shall provide monthly updates during the transition period to ensure the government is fully informed of the transition status and any issues that may be identified.

3.2 QUALIFIED PERSONNEL.

The contractor shall be responsible for providing qualified personnel that meet the required skills and qualifications as set forth in Figure 4.2 of the SOW. The contractor shall ensure personnel are fully trained to meet mission requirements on Day 1 of the period of performance. For hard-to-fill positions with complex requirements, the Contractor may submit a request for waiver to the J4 DPAS COR extending the time allowed to fill a position. Waivers will be granted at the discretion of the SOF ATL DPAS PM based on mission objectives, complexity of requirement and the J4 need, and must be acceptable to the J4.

3.3 MANAGEMENT OF ISSUES.

The contractor shall address all performance issues and customer complaints to ensure the requirements defined in the PWS are met successfully 100% of the time.

3.4 STAFFING MANAGEMENT, SHORTFALLS, AND SURGE

3.4.1 A Full Time Equivalent for this contract equates to 1,880 hours per year. The contractor shall ensure fully qualified personnel are in place to fill positions described in Section 3.8 and Section 4 (Table 4.1) of this SOW, and IAW the Service Delivery Summary (SDS).

3.4.2 Absences and Departures: The contractor shall ensure any absences (including leave, medical emergencies, etc.) lasting more than ten consecutive work days are back-filled with a qualified candidate for the duration of the absence or until permanently filled. The contractor shall ensure fully qualified personnel are in place to fill vacancies IAW the Service Delivery Summary (SDS) when personnel depart this contract.

3.4.3 Surge: Two types of surge capacity are anticipated in support of this effort. The contractor shall be prepared for both types, defined as follows:

3.4.3.1 Near term, short duration tasks require contractor personnel to provide support beyond normally established hours in a standard 40-hour work week. For example, surge support from a specific individual may be necessary for 10 hours a day for five days to accomplish a discrete project. The contractor shall maintain the flexibility to provide these 10 hours beyond the 40 that would have normally been provided, and then manage compensatory time for that employee within their internal time management system by spreading the compensatory time out in a manner that minimizes mission impact going forward, and does not exceed the allotted 1,880 hours for the employee/position nor change the cost of the contract. The contractor shall ensure government visibility of this time management in the reporting system required by Section 5 of this SOW.

3.4.3.2 Un-projected projects potentially require additional effort beyond that which can be accomplished by the manifest established by this SOW, and within the level of effort provided herein. For example, a backlog in a specific DPAS function or changes driven by a software modification could require additional personnel to accomplish necessary tasks without impacting the ongoing mission.

The contractor shall ensure that this type of surge requirement is met by assigning additional personnel to the contract for the period and purpose specified in coordination with the COR. This type of surge, which requires an increase in total contracted labor hours and associated costs, shall not be undertaken without the consent and approval of the government Contracting Officer.

3.5 DELIVERABLES.

All deliverables shall be delivered to the Contracting Officer’s Representative (COR). Acceptance of deliverables shall be performed by the COR. The COR will evaluate deliverables for completeness, correctness, and operations sufficiency of content. If the COR determines a deliverable is unacceptable, the contractor shall correct all deficiencies within the timeframe stated by the COR. The acceptability of deliverables will be reflected in the contractor’s performance evaluation.

3.6 CONTRACT MANAGEMENT.

The Contractor shall provide a Program Manager, SME III with demonstrated project management experience, working on site and remotely as needed. The Program Manager shall ensure that J41 DPAS personnel requirements are met within the allocated resources of the contract, while properly balancing cost, schedule, and technical performance.

Program Manager duties include:

Oversee DPAS program work scheduled including real time tracking and effective management of numerous ongoing activities.

Conduct pre-project planning as needed for multiple ongoing programs.

Create project plans as needed.

Recruit, interview and hire qualified personnel.

Execute day-to-day management and administration contract personnel Assign support responsibilities and supervise all task efforts Utilize, control and re-direct contractor workforce as necessary to complete tasks in accordance with scheduled milestones and budgetary constraints.

Perform quality checks on all work products and interact continually with Government Contracting Officers Representatives (COR) and any appointed Technical Representative (TR).

Discuss concerns and ensure total product/service satisfaction with customer.

3.7. GENERAL REQUIREMENTS.

Telecommuting/telework is defined as authorization for an employee that generally works at the Government location, to work at an alternate location (i.e., at the employee’s home or Contractor location) either long term or temporarily. Long-term is defined as six or more months in duration.

The Contractor shall provide a written request with appropriate rationale for COR approval prior to any telecommuting/telework. Telecommuting/telework requests shall be approved in writing on a case-by-case basis by the COR.

Personnel assigned to support the USSOCOM J41 DPAS Team are be authorized Telecommuting/telework in support of the DPAS efforts managed at HQ USSOCOM, MacDill AFB, Florida provided they meet the requirements of technical competency in the DPAS training modules. All personnel are expected to attend on- and off-site meetings scheduled by the DPAS Program Manager regardless of on-site or remote work status. SOFSA personnel will virtually attend meetings via telephone conference or other means (Skype, TEAMS, WICKR, etc.) as required.

Government furnished equipment shall include a government issued computer (desktop or tower), monitors, docking station (as applicable), power supply, UPS and all associated cabling. All additional office equipment, associated consumables and supplies including but not limited to printer, scanner, shredder, and media shall be provided by the Contractor.

All telecommuting/telework expenses for equipment, setup, support, including but not limited to secure Internet and Wi-Fi, modems and switches, telephone equipment and connectivity, and other equipment or services shall be borne by the Contractor. Operating costs associated with the Contractor using an alternate worksite shall not be assumed by the Government.

Classified work is not authorized under telecommuting or the alternate worksite. Authorized telecommuting or alternate worksite locations does not abrogate the Contractor’s requirement for complying with the protection of information IAW DoD and USSOCOM regulations, Security, and Protection of Information IAW the PWS, contract clauses, and the TO DD Form 254.

Use of Personal Equipment - Personal computers are not authorized or approved for Government work If space becomes available within USSOCOM facilities, personnel may be directed to work on those premises by the COR. Personnel working remotely shall be required to attend on- and off-site meetings scheduled by the DPAS Government Program Manager.

3.8 SPECIFIC REQUIREMENTS.

3.8.1. Subject Matter Expert III – (Overall) Program Manager

Directs and oversees the DPAS program manpower effort including real-time tracking and effective management of numerous ongoing activities, personnel, and requirements. Assists in the validation of cost proposals and works closely with the subcontractor to ensure all project objectives are met as defined by contract statements of work. Provides COR with reporting requirements as required per contract.

Ensures timely recruitment and onboarding of new hires IAW USSOCOM personnel guidelines. Ensures appropriate management and personnel actions as required by parent company.

Provides adequate manpower as required to support multiple concurrent DPAS projects ongoing through conversion period. Develops logistical processes utilizing statistical process control methodology.

Create project plans, change management plans, and project risk management plans as required.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Actions the government’s intent with little to no direct guidance to achieve objectives.

Ensure all personnel are current with any APSR required training.

3.8.2. DPAS ICP Personnel:

Personnel assigned to support the USSOCOM J41 DPAS Team shall be authorized to work remotely in support of the DPAS efforts managed at HQ USSOCOM, MacDill AFB, Florida provided they meet the requirements of technical competency in the DPAS training modules. While the intent is for contractors to work at government provided facilities, the DPAS Program Manager and COR may make provisions for

SME III, II and I personnel to work remotely for short periods of time.

All personnel shall successfully complete government provided SOCOM DPAS Material Management training and become functional users within DPAS Material Management Module within 3 months of date of hire.

This certification is required for continued contract performance.

3.8.2.1. Subject Matter Expert III - DPAS ICP, Senior Portfolio Item Manager

Plans, coordinates and implements USSOCOM’s DPAS Inventory Control Point (ICP) structure within the DPAS Enterprise Design Implementation. Executes project management functions to manage strategic, operational, and tactical program implementations

Plans, coordinates and implements the Item Manager Team to facilitate the Major Command-level materiel management plans within the greater USSOCOM enterprise, synchronizing multiple projects.

Oversee ICP SME II and SME I within their respective program in all technical, administrative and training functions while synchronizing efforts with the larger strategic USSOCOM vision.

Coordinates with DPAS Program Implementation Lead on the conversion of SOF legacy supply and/or inventory management applications to DPAS Warehouse, M&U and Material Management modules by supporting the following steps: (1) validate scope of materiel to be converted, (2) validate the item catalog, (3) validate DPAS structure and catalog, (4) validate DPAS due-ins, (5) validate data loads, (6) data validation/reconciliation, and (7) ensure DPAS maintenance with Government approval.

Provides logistical, financial and IT subject matter expertise on the implementation of DPAS ICP, including making material (property and inventory) accountability procedure and policy recommendations based on system’s functionality for Government approval.

Plans, manages, and coordinates logistics supply chain support within the item management function within assigned major systems or subsystems with Government approval.

Oversees integration functions of supply, maintenance, spares procurement, and quality assurance into logistics activities required to sustain fielded systems with Government approval.

Assists PEO/Product Support Managers (PSM) in the establishment of acquisition milestones pertaining to supply chain management and monitors product support providers throughout the supply chain to ensure schedules are met, deficiencies are identified, and required adjustments are made.

Analyzes planning and programming documents to determine the nature and scope of acquisition efforts throughout the life-cycle to determine scope, interface requirements, policy issues, and performance criteria impacting current and transitioning systems.

Assists PEO/PSM to implement Integrated Logistics Support (ILS) plans and milestones as directed by policy and guidance to provide the best product for the user, ensuring the most effective and economical means of support are considered and planned for during all stages of a system’s life cycle.

Ensures comprehensive consideration of all factors that impact the logistic supply chain with regard to design and support, including emerging technologies, testing, spares procurement strategy, supply support, product support providers, and any required field/depot training.

Evaluates individual PEO program’s life cycle cost and trade-off parameters to ensure optimal use of product support providers’ supply and resources without degrading operational readiness.

Recommends deviations from plans based on costs, schedules, and performance to accommodate incorporation of new equipment and/or requirements into assigned systems.

Develops and validates internal controls and recommends policy and regulatory changes, as well as program enhancements when needed.

In collaboration with PSM/LCSM, act as Item Manager to gather facts, analyze data, and develop conclusions relative to any life cycle matters having a significant impact on solutions to problems requiring command attention because of their criticality or involvement with high-level policy.

Performs program level ICP management/maintenance functions within APSR.

Ensure all personnel are current with any APSR required training.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Actions the government’s intent with little to no direct guidance to achieve objectives.

3.8.2.2. Subject Matter Expert II - DPAS ICP, Program Portfolio Item Managers

Provides logistical, financial and IT subject matter expertise on the implementation of DPAS ICP, including making material (property and inventory) accountability procedure and policy recommendations based on system’s functionality for Government approval.

Plans, manages, and coordinates logistics supply chain support within the item management function within assigned major systems or subsystems with Government approval.

Oversees integration functions of supply, maintenance, spares procurement, and quality assurance into logistics activities required to sustain fielded systems with Government approval.

Assists PEO/Product Support Managers (PSM) in the establishment of acquisition milestones pertaining to supply chain management and monitors product support providers throughout the supply chain to ensure schedules are met, deficiencies are identified, and required adjustments are made.

Analyzes planning and programming documents to determine the nature and scope of acquisition efforts throughout the life-cycle to determine scope, interface requirements, policy issues, and performance criteria impacting current and transitioning systems.

Assists PEO/PSM to implement Integrated Logistics Support (ILS) plans and milestones as directed by policy and guidance to provide the best product for the user, ensuring the most effective and economical means of support are considered and planned for during all stages of a system’s life cycle.

Ensures comprehensive consideration of all factors that impact the logistic supply chain with regard to design and support, including emerging technologies, testing, spares procurement strategy, supply support, product support providers, and any required field/depot training.

Evaluates individual PEO program’s life cycle cost and trade-off parameters to ensure optimal use of product support providers’ supply and resources without degrading operational readiness.

Recommends deviations from plans based on costs, schedules, and performance to accommodate incorporation of new equipment and/or requirements into assigned systems.

Develops and validates internal controls and recommends policy and regulatory changes, as well as program enhancements when needed.

In collaboration with PSM/LCSM, act as Item Manager to gather facts, analyze data, and develop conclusions relative to any life cycle matters having a significant impact on solutions to problems requiring command attention because of their criticality or involvement with high-level policy.

Performs program level ICP management/maintenance functions within APSR.

Ensure all personnel are current with any APSR required training.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Actions the government’s intent with little to no direct guidance to achieve objectives.

3.8.2.3. Subject Matter Expert I - DPAS ICP, ICP Technicians.

Evaluates individual PEO program’s life cycle cost and trade-off parameters to ensure optimal use of product support providers supply and resources without degrading operational readiness.

Interfaces with PEO/PM Product Support Managers IOT gather facts, analyze data, and develops recommendations relative to any life cycle matters; cross-references regulatory guidance, USSOCOM policy directives, and inventory management to recommend best practices that optimize program’s inventory management stock levels and distribution.

Implements and sustains USSOCOM Inventory Control Point (ICP) item management functions.

Coordinates with ICP SME II on implementation, trouble shooting, corrective action, and sustainment actions in execution of item management functions.

Plans, manages, and coordinates logistics supply chain support for an assigned major system or subsystems with government approval.

Integrates functions of supply, maintenance, spares procurement, and quality assurance into logistics activities required to sustain fielded systems with Government approval.

Assists PEO/PSM to implement Integrated Logistics Support (ILS) plans and milestones as directed by policy and guidance to provide the best product for the user, ensuring the most effective and economical means of support are considered and planned for during all stages of a system’s life cycle.

Utilize internal controls and recommend policy and regulatory changes, as well as program enhancements when needed

Perform Item Manager duties within APSR to include but not limited to: assigned ICP management and maintenance functions, fulfill requisitions, referrals, dispositions and on-site inventory scheduling with Government approval.

Conducts causative research and fact finding as required in order to resolve item management discrepancies

3.8.3. DPAS Inventory Management Support Personnel (SOFSA, Lexington, KY)

An Inventory Management Support Team shall be located at SOFSA, Bluegrass Station, in Lexington, KY. Inventory Management Support Team personnel may be required to work non-standard hours.

All personnel shall successfully complete government provided SOCOM DPAS Warehouse Module training and become functional users within DPAS Warehouse Module within 3 months of date of hire.

This certification is required for continued contract performance.

3.8.3.1. Subject Matter Expert II – SOFSA - Inventory Manager Support Team Lead.

Plans, coordinates and implements the transition of SOFSA inventory material into the DPAS Warehouse Module.

Drafts policies, Standard Operating Procedures (SOPs), Desk Top Procedures and internal controls to ensure compliance with all applicable regulations.

Oversees the inventory support team in all technical, administrative and training functions.

Coordinates with Task Force DPAS on the conversion of SOF legacy supply and/or inventory management applications to DPAS Warehouse, M&U and Material Management modules by supporting the following steps: (1) validate scope of materiel to be converted, (2) validate the item catalog, (3) validate DPAS structure and catalog, (4) validate DPAS due-ins, (5) validate data loads, (6) data validation/reconciliation, and (7) ensure DPAS maintenance with Government approval.

Oversees warehouse material receiving functions to include but not limited to documenting daily deliveries and shipments to update inventory levels.

Oversees the accountable record for material and retain inventory balances and document changes in balances per the direction of the government Inventory Manager.

Oversees physical inventories on material and compare results to the APSR.

Verifies supporting documentation and data integrity and identify any need for reconciliation of inventory to the APSR.

Analyzes existing warehouse policies, procedures and internal controls and provide recommendation to the government lead as applicable to obtain and maintain compliance.

Manages detailed reports on inventory operations, stock levels and adjustments.

Manages, plans and executes team inventories schedules which may include the use of formal, informal, item-by-item, or group inventory methods and using manual or automated inventory systems.

Analyzes the inventory levels of supplies and raw material to determine shortages and excess material in coordination with the DPAS ICP Team.

Conducts causative research and analysis associated with daily managing of inventory accepted into

DPAS.

Analyzes inventory optimization to maximize storage capacity and efficiently reduce operating costs leveraging commercial best practices to make recommendations to the government lead.

Prepares detailed reports on inventory operations, stock levels and recommended adjustments.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Actions the government’s intent with little to no direct guidance to achieve objectives.

Ensure all personnel are current with any APSR required training.

3.8.3.2. Subject Matter Expert I – SOFSA - Inventory Management Support Technicians

Perform complex research, analysis, and defines root cause of inventory stock levels discrepancies. Cross-references regulations, policies and guidelines in order to implement corrective process narratives at post-secondary education levels.

Performs comprehensive inventory control, accountability, validation processes IAW DOD 5000.64, DOD 4140yy, and processes material into the APSR IAW USSOCOM Policy Directive 700-32.

Performs validation and audit on material movement and acceptance into the APSR in compliance with Financial Improvement Audit Readiness/Remediation.

Verify all shipments by serviceability, document number, nomenclature, NSN and quantity. Assess ordering, tracking, delivery dates, and shipping requirements for on-time delivery.

Conduct periodic physical asset inventories, asset location surveys and perform monthly self-assessment audits of inventory in DPAS.

Perform tasks that establish and maintain inventory/materials receiving and shipping records and audit trail documents.

Monitor inventory levels and report inventory discrepancies to the Government Inventory Manager.

Perform physical inventories as required and report discrepancies to the Government Inventory Manager.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products

3.8.4. DPAS Implementation Leads & Technicians Personnel.

All DPAS positions, except two (2) positions, shall be located at HQ USSOCOM, MacDill AFB, Florida.

Two (2) positions will be located at SOFSA, Bluegrass Station in Lexington, KY. USSOCOM J4 and SOFSA will provide workspace for personnel supporting this contract. While the intent is for contractors to work at government provided facilities, the DPAS Program Manager and COR may make provisions for SME II and I personnel to work remotely for short periods of time.

All personnel are expected to attend on- and off-site meetings scheduled by the DPAS Program Manager regardless of on-site or remote work status. SOFSA personnel will virtually attend meetings via telephone conference or other means (Skype, TEAMS, WICKR, etc.) as required.

All personnel shall successfully complete government provided SOCOM DPAS Warehouse Module training and become functional users within DPAS Warehouse Module within 3 months of date of hire.

This certification is required for continued contract performance.

3.8.4.1. Subject Matter Expert II – DPAS Leads; Operations, Reporting, and Data Analyst

Provide strategic-level Defense Property Accountability System (DPAS) program implementation planning and reporting support to J41 Material Management Division Chief, the J4 Director, and any GO/SES level office as required.

Creates weekly, monthly, quarterly, and annual reports as required utilizing data visualization tools, DPAS data, and correlates with other LIS systems currently used by USSOCOM.

Performs activities in a variety of cross-functional areas including implementation, material management, operations, continuous improvement and process optimization.

Maintains operational calendar, project plans, and creates presentations as required to satisfy inquiries, standard and non-standard reporting requirements.

Provides financial reporting information generated from the DPAS system to agencies within USSOCOM as required (for example: SOFM, FIAR).

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Actions the government’s intent with little to no direct guidance to achieve objectives.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

3.8.4.2. Subject Matter Expert II –DPAS Technical Lead (All Modules, Implementation, Sustainment)

Plans, coordinates and implements USSOCOM SOF AT&L’s Inventory Control Point (ICP), PAS Property Accountability (PA), Warehouse, Maintenance and Utilization (M&U) and Materiel Management implementations/conversions. Implements other DPAS modules as they become available and sustains DPAS module requirements in support of USSOCOM end user.

Plans, coordinates and implements the conversion of SOF legacy supply and/or inventory management applications to DPAS Warehouse, M&U and Material Management modules including following steps:

(1) validate scope of materiel to be converted, (2) validate the item catalog, (3) validate DPAS structure and catalog, (4) validate DPAS due-ins, (5) validate data loads, (6) data validation/reconciliation, and (7) ensure DPAS maintenance.

Provides logistical, financial and IT subject matter expertise on the implementation of DPAS, including making material (property and inventory) accountability policy and procedure recommendations based on system’s functionality.

Assists in the development, submission, and prioritization of DPAS System Change Requests (SCRs).

Tracks SCR’s status, provides clarifying feedback to DPAS, participates in the DPAS System Acceptance Testing (SAT), provides technical findings and feedback, and supports SCR approval/disapproval recommendations to government.

Gain certification to become SOCOM DPAS warehouse trainer. Coordinates and provides DPAS classroom instruction and ad-hoc training support as required.

Support the DPAS Information Owner (IO) as Assistant Information Owner (AIO) with coordination, validation and approval of user access request packages into DPAS.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Actions the government’s intent with little to no direct guidance to achieve objectives.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Ensure all personnel are current with any APSR required training.

3.8.4.3. Subject Matter Expert I – DPAS Technicians (All Modules, Implementation, Sustainment)

Implements USSOCOM SOF AT&L’s Inventory Control Point (ICP) development, including coordinating DPAS Property Accountability (PA), Warehouse, Maintenance and Utilization (M&U) and Materiel Management implementations/conversions. Implements other DPAS modules as they become available and sustains DPAS module requirements in support of USSOCOM end user.

Transitions SOF customers from legacy supply and/or inventory management applications to DPAS Warehouse, M&U and Materiel Management modules. Transition tasks include: (1) identifying scope of materiel to be converted, (2) providing a detailed review/scrub of the item catalog, (3) building the requisite structure and catalog in DPAS, (4) supporting the physical inventory through creating DPAS due-ins, (5) validate and research inventory transactions at SOFSA and outlying locations as required for DPAS implementation and sustainment, (6) execute data loads, (7) execute data validation/reconciliation, and (8) DPAS maintenance.

Manages the DPAS Master Data Table. Actions appropriate data structure changes in DPAS Master Table to accurately reflect asset data or customer/unit force structure data.

Manages the DPAS catalogs. Provides system sustainment via system data reviews for any catalog changes, Set Kit Office (SKO) updates, inspection requirements, owning DoDAAC updates, Location and Address updates.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

3.8.5. DPAS Maintenance and Utilization Personnel.

Personnel assigned to support the Maintenance and Utilization Team shall be authorized to work remotely in support of the DPAS efforts managed at HQ USSOCOM, MacDill AFB, Florida provided they meet the requirements of technical competency in the DPAS Maintenance Module. While the intent is for contractors to work at government provided facilities, the DPAS Program Manager and COR may make provisions for SME II and I personnel to work remotely for short periods of time.

All personnel shall successfully complete government provided SOCOM DPAS Maintenance Module training and become functional users within DPAS Maintenance Module within 3 months of date of hire.

This certification is required for continued contract performance.

3.8.5.1. Subject Matter Expert II - DPAS Maintenance and Utilization

Plans, coordinates and implements USSOCOM Maintenance and Utilization (M&U) implementations/conversions. Sustains DPAS module requirements in support of USSOCOM end users.

Plans, coordinates and implements the conversion of SOF legacy supply and/or maintenance applications to DPAS M&U modules including following steps: (1) validate scope of materiel to be converted, (2) validate the levels of maintenance activities, (3) validate the M&U structure build to user requirements,

(4) validate maintenance data loads, (5) coordinate/synchronize M&U activation with supporting repair parts sources (DPAS Warehouse(s), (6) validate product warranty requirements, (7) perform master data validation/reconciliation, and (8) ensure DPAS maintenance.

Provides logistical, and maintenance subject matter expertise on the implementation of DPAS, including making material maintenance and repair part management accountability policy and procedure recommendations based on system’s functionality.

Assists in the development, submission, and prioritization of DPAS System Change Requests (SCRs) for DPAS M&U Module system functionality. Provides clarifying feedback to SOCOM Enterprise Division.

Participates in the DPAS System Acceptance Testing (SAT) as required, provides technical findings and feedback, and supports SCR approval/disapproval recommendations to government.

Gain certification to become SOCOM DPAS M&U trainer. Coordinates and provides DPAS classroom instruction and ad-hoc training support as required.

Support the DPAS Information Owner (IO) /Assistant Information Owner (AIO) with coordination, and validation of user roles and permissions for M&U access request packages.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Actions the government’s intent with little to no direct guidance to achieve objectives.

3.8.5.2. Subject Matter Expert I - DPAS Maintenance and Utilization

Implements USSOCOM Maintenance and Utilization (M&U) conversions and initial implementations in support of USSOCOM end user.

Transitions SOF customers from legacy supply and maintenance systems to the DPAS M&U module.

Transition tasks include: (1) identifying scope of materiel to be converted, (2) providing a detailed review/scrub of the item data, (3) building the requisite master data tables in DPAS M&U, (4) identifying user certification requirements and licensing requirements, (5) determine the method of connecting M&U Module to either PA Module (bridging systems) or WM Module (linking systems). (6) perform loading of the master record data including establishing addresses, create certifications, establish operator/technicians, establish maintenance teams, create work plans, create work plan details, and establish work plan associations. (7) execute data validation/reconciliation, and (8) Monitor DPAS system and submit help tickets and/or identify system problems.

Manages the DPAS M&U Master Data Table. Actions appropriate data structure changes in DPAS M&U Master Table to accurately reflect asset data or customer/unit/contractor and maintenance repair facility structure data.

Perform M&U data inquiries and reports actions as required.

Employs matured interpersonal skills, such as action and solution-oriented approach to problem solving, to support DPAS implementation in a fast-paced and fluid environment.

Employs the entire Microsoft Office Suite capability to produce manage workload requirements and provide administrative work products.

Actions the government’s intent with little to no direct guidance to achieve objectives.

Ensure all personnel are current with any APSR required training.

3.8.6. The following table shows the number of positions required: See Table 4.1

4. PERSONNEL AND MINIMUM SKILL REQUIREMENTS

Personnel Qualifications. The SME IIIs (2) shall be considered Key Personnel.

4.1. Table 4.1 – See Excel attachment.

5. DELIVERABLES.

The contractor shall produce and deliver the following deliverables related to the requirements identified in Section 2.5.

The following products shall be provided by the contractor team in the frequency and schedule provided below:

5.1 Monthly Reports.

The Contractor shall submit a monthly report in a format agreed upon by the COR and Contractor. At a minimum, each monthly report shall include:

• The Contractor Name, Contract and Contract Numbers, Project Name, and the applicable month and year of the report

• An overall contract summary identifying the current state of the requirement

• Manpower Status which includes:

• Total number of contract personnel required

• Total number of personnel on task

• Total number of CAC’s returned

• Major actions/events conducted during the month

• Projected major actions/event for the following month

• Current or projected difficulties/concerns

• Recommendations for improvement

• Chart depicting contract funding which includes, by CLIN:

• Contract Total

• Amount Obligated

• Amount Expended

• CLIN Balance

• Chart depicting anticipated expenditures for the following month

5.2. Weekly Reports.

The Contractor shall submit a weekly report in a format agreed upon by the COR and Contractor. At a minimum, each weekly report shall include:

• Synopsis of key actions/events conducted during the week

• Projected actions/events for the following week with priority of effort

• Identification of any anticipated or on-going difficulties/concerns

• Personnel status: planned travel in support of tasks, leave/vacation, etc.

5.3 Contractor Manpower Reporting (CMR).

The contractor shall report ALL labor hours required under this contract at https://beta.sam.gov by October 31 each year.

6. SERVICE DELIVERY SUMMARY.

Performance assessments will be provided to the Contracting Officer (KO) by the Contracting Officer https://beta.sam.gov/

Representative (COR). Meeting or not meeting the thresholds identified in Attachment 1 – SDS will be the basis of that performance evaluation.

7. GOVERNMENT FURNISHED TRAINING.

The Government will provide computers with the requisite access to all mission essential networks and systems required to support the activities required under this contract for FTEs both on- and off-site.

Contract personnel working on-site, the government will provide furnished office spaces (workstations, office automation equipment, telephones, and furniture) and supplies. With the exception of laptop computers, personnel working remotely shall provide their own means of communication and office/workspace accommodations desired.

The Government will provide the requisite DPAS training, user access, and role assignments to all mission essential personnel. The Government will provide sustainment training for DPAS to the contractor.

The contractor shall provide all equipment, materials, and office space for personnel performing duties at off-site locations. The government shall provide requisite access to all mission essential networks and systems required to support the activities under this contract.

8. SECURITY REQUIREMENTS.

Security will be in accordance with the attached DD254. Contractor team individual(s) supporting this contract will be cleared at the SECRET level at the start of the contract. Contractors will require access to ACCM material in performance of this effort. Contractor will require access to NIPRNET computer systems at government facilities and through USSOCOM-issued laptop computers with the Virtual Private Network (VPN) software loaded. SIPRNET access is required at government facilities only.

Contractor may be authorized to courier classified information up to Secret in performance of official duties upon approval of and designation by the COR.

The contractor shall ensure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting government property, and for the security of automated and non-automated management information systems and data are fulfilled. The contractor's management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

The contractor shall provide security management support. Typical efforts include, but are not limited to, performing classified document control functions, classified material inventories, program access requests, preparing and monitoring personnel indoctrination and debriefing agreements, and maintaining and using security- related databases.

9. CYBER SECURITY.

The Contractor shall provide security for the following Controlled Unclassified Information, Controlled Defense Information and Federal Contracting Information during the execution of any support provided.

9.1 Personally Identifiable Information (PII).

PII of all contract personnel and government POCs associated with the execution of the statement of work that resides on contractor information systems.

9.2 Government Training Materials.

Any government provided training materials used in the training and screening of new hires on contractor furnished information systems.

9.2.1 Any unclassified government provided Training, Techniques and Procedures, associated with the execution or training of contract support that resides on contractor information systems.

9.1.2 The Contractor shall adhere to all applicable government and customer regulations and policies associated with the access and security of data residing on Government information systems.

10. TRAVEL.

Travel is required to various CONUS locations. The Contractor shall travel as initiated by written tasking.

The contractor shall ensure that travel expenses are incurred in accordance with the limitations set forth in FAR 31.205- 46. Travel is NTE $30,000.00 and billed to a travel CLIN.