Atch 1 - SDS Draft20200908.XLSX
XLSX spreadsheet 18 KB Posted
- Attached to
- J41 Material Management (DPAS) Federal contract opportunity
- Solicitation number
- H9240021R0001
- Issued by
- United States Special Operations Command
About this file
This document contains a Statement of Work and performance standards for a federal contract supporting the Defense Property Accountability System implementation at United States Special Operations Command. The contractor will be required to provide qualified personnel to fill positions including project management, system administration, and data entry. Key performance standards include filling vacancies within set timeframes, resolving all issues and complaints within a week or two days, and accurately reporting weekly and monthly on implementation progress. Deliverables include an implementation plan and schedule updated within seven days of changes, briefings and white papers formatted according to standards with fewer than three reworks required, and weekly status reports with fewer than three errors covering accomplishments, work in progress, challenges, and upcoming events.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Atch 2 - DD254 J41 Material Management DPAS draft.pdf | ||
| Amendment 0001.pdf | ||
| QA Consolidation V2.pdf | ||
| Atch 5 - Resume Template.docx | DOCX document | |
| Atch 3 - TABLE 4.1 - Personnel Qualifications.xlsx | XLSX spreadsheet | |
| RFP - J41 Materiel Management.pdf | ||
| Atch 4 - QA Template.docx | DOCX document | |
| Atch 2 - DD254 J41 Material Management DPAS.pdf | ||
| Atch 6 - Pricing Template.xls | XLS spreadsheet | |
| Atch 1 - SDS.XLSX | XLSX spreadsheet | |
| Atch 7 - Key Prsnl Ltr of Commitment.docx | DOCX document | |
| QA Consolidation - Synopsis.pdf | ||
| Atch 3 - TABLE 4.1 - Personnel Qualifications.xlsx | XLSX spreadsheet | |
| (Draft) RFP - J41 Materiel Management.pdf | ||
| Atch 4 - QA Template.docx | DOCX document | |
| SOW - Material Management DPAS (Draft) v3.pdf |
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Text version
J4 DPAS SDS
| Category of Service | Objective | Performance Standard | Acceptable Quality Level | Method of Evaluation | Remedy | Deliverable |
| Transition | 100% of qualified personnel are in place on day one of performance | Personnel are in place on day one of performance | 95% of personnel are in place on Day 1 of performance | Weekly transistion update by Contractor to GOVT | 1% reduction in gross price of task order for not meeting the acceptable fill level | Weekly Transition Reports |
DPAS Impelementation status (weekly); DPAS Quarterly Implementation status Qualified Personnel 100% of personnel meet required skills and qualifications 100% of personnel meet all requirements identified in Figure 4.1 of SOW 100% of all personnel meet required skills and qualifications Inspections by COR; Formal Customer Complaints; Informal Customer Complaints via email; Review of Quarterly Reports Immediate replacement of any individual that does not meet the required skills and qualifications within 14 days DPAS Impelementation status (weekly); DPAS Quarterly Implementation status
| Management of Issues | 100% of all performance issues and customer complaints are successfully met | All performance issues and customer complaints are successfully met | Performance issues are corrected within one week of receipt Customer complaints are resolved within 2 working days of receipt of complaint | Inspections by COR; Formal Customer Complaints; Informal Customer Complaints via email; Review of Quarterly Reports | Retraining or replacement of personnel that received complaint | DPAS Impelementation status (weekly); DPAS Quarterly Implementation status | |
| Management of Positions Shortfalls (Retention/Fill Rates) | 100% of all positions are filled with the required skills and qualifications | Vacancies* are filled within 14 days of personnel departures when notice is not given | Vacancies* are filled within 21 days | Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports | 1% reduction in gross price of task order for not meeting the acceptable fill level | DPAS Impelementation status (weekly); DPAS Quarterly Implementation status | |
| Vacancies* are filled within 1 day of personnel departures when at least two-week notice is given | Vacancies* are filled within 7 days | ||||||
| Deliverable - | |||||||
| DPAS Implementation Plan of Action and Milestones (POA&M) | 100% of DPAS Implementation actions and milestones are reflected on up-to-date schedule/chart | GO/FO/SES-level leadership schedule/chart developed within one month of contract period beginning |
100% of actions and milestone are updated thereafter within 7 business days of signficiant changes Schedule/chart developed within one month of contract period beginning
95% of actions and milestone are updated within 7 business days of signficiant changes Weekly transistion update by Contractor to GOVT
Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports Retraining or replacement of personnel if AQL isn't met; additionally services shall be re-performed at no cost to the Government Weekly Transition Reports
DPAS Impelementation status (weekly); DPAS Quarterly Implementation status
| Deliverable - | ||
| DPAS briefings or white papers | Provide briefings or white papers that are readily distributable to GO/FO/SES-level leadership | Products are 100% formatted to USSOCOM D25-50 standard. |
Product 100% accurately, completely and professionally conveys requisite information (ie. background, implementation status, business rules, and/or DoD/SOCOM policy and procedural analysis) Less than two significant re-works IAW USSOCOM standard are necessitated.
Less than three significant re-works of a product are necessitated.
Administrative, non-content enhancing adjustments do not qualify as "significant re-work" Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports Retraining or replacement of personnel if AQL isn't met; additionally services shall be re-performed at no cost to the Government Briefings or white papers provided as requested by customer
| Deliverable - | |||
| DPAS Implementation status | Provide accurate and complete weekly status of Accomplishments, Work in Progress, Plans for Next Week, Challenges/Help Requested and Upcoming Events | Product 100% accurately, completely and professionally conveys requisite information in an Executive Summary (EXSUM)-like format | Less than three significant errors to the reported accomplishments, WIP, plans fo rnext week, challenges/help requested and upcoming events |
Administrative, non-content enhancing adjustments do not qualify as "significant errors" Inspections by COR; Formal Customer Complaints; Informal Customer Complaints via email Customer complaint to be remedied within the following weeks' report.
DPAS Impelementation status (weekly) DPAS Monthly Implementation status Provide overall task order summary identifying the current state of the requirement (See Details in 3.4) Product 100% accurately, completely and professionally conveys requisite information Less than three critical errors to the report
Administrative, non-content enhancing adjustments do not qualify as "significant errors" Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports Customer complaint to be remedied within 24 hours.
DPAS Monthly Implementation status
*Vacancies, for the purpose of this SDS, include when personnel depart the task order. For absences (leave, medical emergencies, etc) lasting more than 10 days, the Contractor shall back-fill the position IAW the SOW.
File details come from the government source that posted it. Updated .