Atch 1 - SDS.XLSX

XLSX spreadsheet 18 KB Posted

Attached to
J41 Material Management (DPAS) Federal contract opportunity
Solicitation number
H9240021R0001
Issued by
United States Special Operations Command

About this file

This document contains a Statement of Work and related federal contract opportunity notice. The Statement of Work outlines key performance standards, deliverables, and metrics for contractor support personnel to assist the Joint Staff J4 Directorate in implementing and maintaining the Defense Property Accountability System across Special Operations Forces supply activities. Services required include transition planning, ensuring qualified personnel meet skills requirements, management of performance issues and staffing shortfalls, and providing regular status reports and briefings on the Defense Property Accountability System implementation. Acceptable quality levels and remedies for missing standards are defined for each performance element. The related federal contract opportunity notice indicates the United States Special Operations Command plans to release a draft solicitation on September 9, 2020 and final solicitation on September 28, 2020 for the follow-on effort to the current contract. Questions regarding the upcoming solicitation must be submitted by the date specified.

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Other files for this federal contract opportunity

Other files attached to J41 Material Management (DPAS), newest first.
File Type Posted
Atch 2 - DD254 J41 Material Management DPAS draft.pdf PDF
Amendment 0001.pdf PDF
QA Consolidation V2.pdf PDF
Atch 5 - Resume Template.docx DOCX document
Atch 3 - TABLE 4.1 - Personnel Qualifications.xlsx XLSX spreadsheet
RFP - J41 Materiel Management.pdf PDF
Atch 4 - QA Template.docx DOCX document
Atch 2 - DD254 J41 Material Management DPAS.pdf PDF
Atch 6 - Pricing Template.xls XLS spreadsheet
Atch 7 - Key Prsnl Ltr of Commitment.docx DOCX document
QA Consolidation - Synopsis.pdf PDF
Atch 3 - TABLE 4.1 - Personnel Qualifications.xlsx XLSX spreadsheet
Atch 1 - SDS Draft20200908.XLSX XLSX spreadsheet
(Draft) RFP - J41 Materiel Management.pdf PDF
Atch 4 - QA Template.docx DOCX document
SOW - Material Management DPAS (Draft) v3.pdf PDF
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Text version

J4 DPAS SDS

Category of ServiceObjectivePerformance StandardAcceptable Quality LevelMethod of EvaluationRemedyDeliverable
Transition100% of qualified personnel are in place on day one of performancePersonnel are in place on day one of performance95% of personnel are in place on Day 1 of performanceWeekly transistion update by Contractor to GOVT1% reduction in gross price of task order for not meeting the acceptable fill levelWeekly Transition Reports

DPAS Impelementation status (weekly); DPAS Quarterly Implementation status Qualified Personnel 100% of personnel meet required skills and qualifications 100% of personnel meet all requirements identified in Figure 4.1 of SOW 100% of all personnel meet required skills and qualifications Inspections by COR; Formal Customer Complaints; Informal Customer Complaints via email; Review of Quarterly Reports Immediate replacement of any individual that does not meet the required skills and qualifications within 14 days DPAS Impelementation status (weekly); DPAS Quarterly Implementation status

Management of Issues100% of all performance issues and customer complaints are successfully metAll performance issues and customer complaints are successfully metPerformance issues are corrected within one week of receipt Customer complaints are resolved within 2 working days of receipt of complaintInspections by COR; Formal Customer Complaints; Informal Customer Complaints via email; Review of Quarterly ReportsRetraining or replacement of personnel that received complaintDPAS Impelementation status (weekly); DPAS Quarterly Implementation status
Management of Positions Shortfalls (Retention/Fill Rates)100% of all positions are filled with the required skills and qualificationsVacancies* are filled within 14 days of personnel departures when notice is not givenVacancies* are filled within 21 daysInspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports1% reduction in gross price of task order for not meeting the acceptable fill levelDPAS Impelementation status (weekly); DPAS Quarterly Implementation status
Vacancies* are filled within 1 day of personnel departures when at least two-week notice is givenVacancies* are filled within 7 days
Deliverable -
DPAS Implementation Plan of Action and Milestones (POA&M)100% of DPAS Implementation actions and milestones are reflected on up-to-date schedule/chartGO/FO/SES-level leadership schedule/chart developed within one month of contract period beginning

100% of actions and milestone are updated thereafter within 7 business days of signficiant changes Schedule/chart developed within one month of contract period beginning

95% of actions and milestone are updated within 7 business days of signficiant changes Weekly transistion update by Contractor to GOVT

Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports Retraining or replacement of personnel if AQL isn't met; additionally services shall be re-performed at no cost to the Government Weekly Transition Reports

DPAS Impelementation status (weekly); DPAS Quarterly Implementation status

Deliverable -
DPAS briefings or white papersProvide briefings or white papers that are readily distributable to GO/FO/SES-level leadershipProducts are 100% formatted to USSOCOM D25-50 standard.

Product 100% accurately, completely and professionally conveys requisite information (ie. background, implementation status, business rules, and/or DoD/SOCOM policy and procedural analysis) Less than two significant re-works IAW USSOCOM standard are necessitated.

Less than three significant re-works of a product are necessitated.

Administrative, non-content enhancing adjustments do not qualify as "significant re-work" Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports Retraining or replacement of personnel if AQL isn't met; additionally services shall be re-performed at no cost to the Government Briefings or white papers provided as requested by customer

Deliverable -
DPAS Implementation statusProvide accurate and complete weekly status of Accomplishments, Work in Progress, Plans for Next Week, Challenges/Help Requested and Upcoming EventsProduct 100% accurately, completely and professionally conveys requisite information in an Executive Summary (EXSUM)-like formatLess than three significant errors to the reported accomplishments, WIP, plans fo rnext week, challenges/help requested and upcoming events

Administrative, non-content enhancing adjustments do not qualify as "significant errors" Inspections by COR; Formal Customer Complaints; Informal Customer Complaints via email Customer complaint to be remedied within the following weeks' report.

DPAS Impelementation status (weekly) DPAS Monthly Implementation status Provide overall task order summary identifying the current state of the requirement (See Details in 3.4) Product 100% accurately, completely and professionally conveys requisite information Less than three critical errors to the report

Administrative, non-content enhancing adjustments do not qualify as "significant errors" Inspections by COR; Formal Customer Complaints; Informal Custoer Complaints via email; Review of Quarterly Reports Customer complaint to be remedied within 24 hours.

DPAS Monthly Implementation status

*Vacancies, for the purpose of this SDS, include when personnel depart the task order. For absences (leave, medical emergencies, etc) lasting more than 10 days, the Contractor shall back-fill the position IAW the SOW.

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