Section J.8 - Attachment - Sample Deliverable Schedule.pdf

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Attached to
Employee Assistance Program (EAP)/WorkLife Services IDIQ Federal contract opportunity
Solicitation number
PSCFOH_EAPWL_06242022
Issued by
Department of Health and Human Services Office of the Assistant Secretary for Administration

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Other files for this federal contract opportunity

Other files attached to Employee Assistance Program (EAP)/WorkLife Services IDIQ, newest first.
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QAs - 75P00121R00087 EAP- WorkLife Services - Revised (2022-7-21) - Afternoon.pdf PDF
75P00121R00087_0001 - Revised SF1449 Only.pdf PDF
QAs - 75P00121R00087 EAP- WorkLife Services - Revised (2022-7-21).pdf PDF
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Section J.2 - Attachment - Staffing Locations Revised (2022-07-13).xlsx XLSX spreadsheet
QAs - 75P00121R00087 EAP- WorkLife Services (2022-7-13).pdf PDF
Section J.10 - - Attachment - HHS SubK Plan Template-Revised (2022-07-13).pdf PDF
Section J.1 - Attachment - Pricing Worksheet - Revised (2022-07-13).xlsx XLSX spreadsheet
Section J.1 - Attachment - Pricing Worksheet.xlsx XLSX spreadsheet
Section J.3 -Attachment - Labor Cat Descriptions.pdf PDF
Section J.4 - Attachment - Monthly Promotional Campaign.pdf PDF
75P00121R00087.pdf PDF
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Section J.7 - Attachment - FY21 Q4 WL Utilization Report.pdf PDF
Section J.9 - Attachment - Past Performance Questionnaire.pdf PDF
Section J.10 - Attachment - HHS SubK Plan Template.doc DOC document
Section J.5 - Attachment - Security Clearance and Badging Information.pdf PDF
Section J.6 - Attachment - FY21 Q4 EAP Utilization Report.pdf PDF
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Text version

Section J, Attachment J.8 – EAP and WL Sample Deliverable Schedule

SAMPLE REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE

The contractor shall submit all required report(s)/deliverables in accordance with the following schedule:

All reports shall reference and cite the contract number. The dues dates listed are in working days, unless otherwise specified. Deliverables shall be sent by electronic mail to the COR, unless otherwise specified.

Any deliverable or products produced under this contract shall be accepted or rejected in writing by the COR.

DELIVERABLES

SECTION DELIVERABLES DUE DATE

Contract Phase-in Services (C.4.1)

The Contractor shall submit the final Transition Plan that details the methods that will be used to ensure a smooth transition from the incumbent Contractor‘s operation to sole operation by the Contractor

Within fifteen (15) calendar days of award

Staff Credentialing (C.5.3)

The Contractor shall submit Staffing Reports that include staff names, addresses, positions, supervisors, training, continuing education, CEAP certification, and security clearance status

Quarterly, within three (3) business days of the end of each quarter

Network Consideration (C.8.6.)

Contractor shall submit a monthly case management report

Within five (5) business days after the end of each month

Ownership and Destruction (C.15.9 & C.16.)

The Contractor shall submit all electronic and print records to FOH as requested.

Within three (3) business days of the COR’s request

Incident Reports (C.9.2)

The Contractor shall submit an Incident Report that summarizes low profile crisis incidents that occurred during the previous week.

Close of business each Monday

Incident Reports (C.9.2)

The contractor shall submit high-profile incident reports (initial incident report, post-incident report, narrative post-incident report, customized incident reports for federal disasters).

Within twenty-four (24) hours of any high profile incident; within five (5) calendar days of the conclusion of the high-profile incident; within three

(3) business days of the COR’s request for a narrative post-incident report, within three (3) days of a request of the COR for customized reports in response to federal disasters.

Section J, Attachment J.8 – EAP and WL Sample Deliverable Schedule

SECTION DELIVERABLES DUE DATE

Program Promotion (C.11.3)

The Contractor shall submit an initial promotional campaign calendar

Within thirty (30) calendar days of contract award

Program Promotion (C.11.3)

The Contractor shall submit an annual promotional campaign calendar

Within ninety (90) calendar days of the end of each fiscal year

Program Promotion (C.11.3 & Sec. J – Attach. 4)

The Contractor shall submit monthly campaign content

In accordance with the timeline established in Section J – Attachment 4.

CQI Program Plan (C.19.B.2.)

The Contractor shall submit a CQI Program Plan

Within thirty (30) calendar days of contract award

Semi-Annual CQI Program Plan (C.13.2)

The Contractor shall submit an semi-annual CQI Work Plan

Within thirty (30) calendar days of the end of each fiscal year and within 30 calendar days of the end of Quarter 2.

CQI Reports (C.13.3.)

The Contractor shall submit an annual, quarterly and monthly Continuous Quality Improvement (CQI) Report

Annual – within fifteen (15) calendar days of the end of each fiscal year Quarterly – within fifteen

(15) calendar days of the end of each quarter Monthly – within five (5) business days of the end of each month

Program Promotions (C.11.3) The Contractor shall provide an initial list of topic areas for the website

Within thirty (30) calendar days of the contract award

Program Promotions (C.11.3) The Contractor shall provide an updated list of topic areas for the website

Within fifteen (15) calendar days of the end of each fiscal year

CQI Reports (C.13.4)

The Contractor shall generate and provide Customized ad-hoc reports

Within three (3) business days of the COR’s request

508 Compliance (C.17)

The government reserves the right to perform testing on required ICT items to validate the contractor’s Section 508 conformance claims.

The Contractor shall respond to and remediate any problems that are discovered as a result of the testing.

Upon request of the government.

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