Schedule A.docx

CCWD Find Your Future (FYF) Portal South Carolina Department of Employment and Workforce

REQUEST FOR PROPOSAL

NUMBER: 5400030161

FYF PORTAL IMPLEMENTATION

Schedule A: Key Personnel

Key Personnel This section describes each Key Personnel role. Key Personnel are individuals that the Coordinating Council for Workforce Development (CCWD), the State of South Carolina, and the Offeror agree are key to the success of the engagement. The Offeror may propose that an individual fulfill multiple roles, subject to CCWD review and approval.

Prior to finalizing the contract between the parties, the Offeror shall identify named Key Personnel for the roles required in this Schedule A, and CCWD shall approve such Key Personnel in accordance with the RFP, resulting contract, and any executed Master Services Agreement, as applicable. This document identifies the Key Personnel required from the Offeror.

The State recognizes that the Offeror may have other dedicated or near-dedicated sub-team leads to fill roles requiring deep functional or technical expertise in focused areas of complexity and/or risk. For purposes of this RFP, those sub-team leads should be included in the Offeror’s staffing plan and pricing but will not be classified as Key Personnel unless expressly identified as such by CCWD.

The following guidelines shall apply to Key Personnel:

· It will be to the Offeror’s advantage to include Key Personnel as part of the oral presentation team.

· CCWD reserves the right to interview all Key Personnel and Executive Sponsors and request replacement prior to contract execution.

· CCWD reserves the right to interview and approve any replacement resource.

· CCWD reserves the right, at any time during the evaluation process or implementation activities, to request a change in Key Personnel if sufficient performance or value relative to cost is not achieved.

· Ideally, all Key Personnel shall be assigned to the CCWD implementation throughout the program lifecycle, in accordance with the agreed staffing plan.

· If a Key Personnel resource needs to be replaced before the planned roll-off date, and the circumstances are driven by the needs of the Contractor or the Key Personnel resource, the Contractor shall provide CCWD with at least 30 days’ prior notice.

· The Contractor shall provide three potential replacement options for CCWD consideration. Each potential replacement shall possess qualifications and experience comparable to the Key Personnel resource being replaced.

· Any replacement event shall require at least two weeks, or another mutually agreeable duration, of knowledge transfer from the departing resource to the replacement resource.

· All Key Personnel shall be physically located within the continental United States.

· The Contractor shall honor the day rate for individual personnel established at the beginning of the engagement, regardless of internal promotions. No change order will be granted on this basis..

Offeror Key Personnel Retention It is important to the success of the program to establish a capable, retained group of Key Personnel who are fully knowledgeable about public-sector work and working with State agencies’ culture, resources, processes, and technology. The Offeror should describe and commit to a Key Personnel retention approach that encourages maximum retention throughout the course of the project.

As part of the response, the Offeror shall propose credits or remedies if attrition of Key Personnel exceeds a determined level, such as 5% or another amount to be mutually determined.

Listing of Offeror Key Personnel

Titles/Positions

1. Program Lead/Executive

2. Project Manager

3. Enterprise Architect

4. Business Process Architect

5. Functional Leads: FYF Portal

6. UX/Product Design Lead or Experience Design Lead

7. Technical Development Lead

8. Testing and Release Management Lead

9. Organizational Change Management Lead

10. Training Lead

11. Reporting & Analytics Lead

12. MDM/Data Migration Lead

Note: Lead roles may be combined or adjusted as appropriate, subject to State approval and provided the Offeror demonstrates adequate coverage of the responsibilities, qualifications, and availability required for each role.

Offeror Key Personnel Role Descriptions Program Lead/Executive The Program Lead/Executive shall have a minimum of 10 years of experience, including at least three successful implementations with public-sector organizations similar to CCWD and the State of South Carolina. The Program Lead/Executive has ultimate accountability for the success of the CCWD-Offeror relationship and successful execution of contractual obligations.

The general responsibilities include:

· Serve as the overall sponsor of the CCWD-Offeror relationship.

· Attend all Steering Committee sessions.

· Serve as the focal point for escalation.

· Represent CCWD’s interests regarding access to resources, collateral, and related support in internal Offeror conversations.

· Provide industry thought leadership.

· Ensure that all Offeror teams incorporate State-mandated AI governance, transparency, and human-in-the-loop requirements into design, testing, and delivery.

· Ensure that all Offeror Key Personnel understand and comply with youth-protection, parental-consent, and age-gating requirements across all portal features.

Project Manager The Project Manager shall have a minimum of 10 years of experience, including at least three successful implementations with public-sector organizations similar to CCWD and the State of South Carolina.

The general responsibilities include:

· Provide 100% dedicated, daily project leadership and assistance to CCWD Executive Sponsors and the PMO.

· Navigate dependencies on related enterprise applications, processes, and information in dependent functional areas.

· Ensure timely and high-quality completion of all work products and deliverables for which the Offeror is accountable.

· Facilitate Offeror team collaboration with CCWD counterparts for all applicable activities.

· Be responsible for cross-team coordination of all resources and activities managed by respective teams, including resources, activities, and due dates associated with any third-party resources that are part of the project team, including selected software Offerors, third-party software product Offerors, and third-party service providers.

· Communicate proactively regarding issues and risk mitigation, ensure transparency, and facilitate timely resolution.

· Provide consistent leadership and best-practice advice regarding project management and governance processes.

· Manage scope, schedule, and budget effectively and ensure that proposed changes are managed through governance for approval or denial.

· Manage interactions up, down, and across the CCWD business and IT organizations.

· Serve as a key member of change-control review board discussions regarding potential design changes.

· Oversee cross-team alignment on AI-assisted form completion, AI-assisted posting tools, and AI-moderation workflows to ensure compliance with State requirements.

· If the State authorizes native mobile-application or desktop-applet functionality, ensure that project plans incorporate the applicable deliverables, schedule, staffing, dependencies, testing, training, deployment, and support activities, including State-approved API-only data access and controls prohibiting local storage of sensitive data.

· Coordinate dependencies related to the statewide Internship/Work-Based Learning/Volunteer Opportunity Board and ensure alignment with experiential learning workflows.

Enterprise Architect The Enterprise Architect shall have a minimum of 10 years of enterprise architecture experience and shall have successfully designed enterprise solutions for public-sector organizations, including citizen experience platforms or comparable solutions, and other key integration points such as ERP, HCM, CRM, and LMS platforms.

The general responsibilities include:

· Demonstrate familiarity with overall application, integration, and data ecosystems within typical public-sector organizations.

· Provide full lifecycle architecture expertise, working in collaboration with the CCWD, PMO and IT Operations Team, to deploy an optimized FYF Portal solution that delivers the characteristics set forth in the contract.

· Leverage as many standard capabilities offered by the software as possible and ensure interoperability with other key public-sector and industry-specific solutions, including retained legacy and point solutions.

· Conform with existing and industry-standard IT methodologies.

· Optimize architecture to maximize technical performance and scalability.

· Ensure compliance with applicable security policies.

· Design architecture that is flexible enough to incorporate solution changes and upgrade-compatible extensions.

· Align architecture with desired future-state back-office and field operations capabilities.

· Design with KPIs and OKRs in mind, identifying necessary data capture points across systems and domains to enable full metric tracking and benefits realization.

· Demonstrate experience with the inherent architecture capabilities of the selected software solutions and the overall integration and data architecture in hybrid environments, including cloud-to-cloud, cloud-to-ground, third-party bolt-on solutions, legacy integration, and analytics/data warehouse integration.

· Help ensure that the implemented solution integrates within CCWD’s application ecosystem, including retained legacy applications and third-party purchased applications.

· Provide consistent architecture leadership and best-practice advice regarding architecture planning and execution activities.

· Assist appropriate CCWD leads with infrastructure, testing, integration, and data/analytics strategy and planning.

· Ensure that application architecture supports end-to-end process architecture requirements.

· Serve as a key member of change-control review board discussions and decisions regarding potential design changes.

· Demonstrate direct access to and knowledge of prebuilt interfaces, integration frameworks, and other reusable objects relevant to CCWD.

· Maintain a strong focus on user experience throughout the project, including promoting usability testing from the outset and ensuring that changes to the FYF Portal solution are intuitive and user-friendly.

· Promote emerging FYF Portal features, such as AI, automation, advanced analytics, and workflows, and actively challenge workstreams to incorporate these opportunities into the solution design where appropriate.

· Demonstrate experience with OKRs, journey maps, and other frameworks, and work with external teams to align objectives and facilitate journey objectives through design best practices.

· Design architecture that supports AI-assisted form completion, AI-generated content labeling, AI provenance metadata, and auditability across all portal components.

· Ensure architecture supports community moderation, automated flagging, quarantine workflows, and appeal processes.

· Ensure the mobile app and desktop applet follow API-only access patterns, enforce device-level security, and comply with State security standards.

· Ensure integrations with third-party profile providers, such as LinkedIn, follow OAuth/OpenID Connect, selective field import, token protection, and no scraping.

· Ensure the architecture supports youth-protection rules, including age-gating, parental/guardian mediation, and restricted access for minors.

Business Process Architect The Business Process Architect shall have a minimum of 5 years of business process architecture experience, including successful process architecture roles for public-sector organizations implementing citizen experience platforms or comparable solutions. The Business Process Architect shall have experience working with business stakeholders and technology SMEs to develop an enterprise view of business processes using standards and frameworks that help align technical solutions with end-to-end business requirements.

The general responsibilities include:

· Demonstrate experience in public-sector and multi-agency statewide customer experience environments.

· Develop a business architecture strategy based on end-to-end business scenarios that typically cut across modules or different application Offeror solutions.

· Apply a structured approach and methodology for capturing key enterprise views as they relate to prioritized business outcomes and improved business performance metrics.

· Demonstrate experience with business improvement root cause analysis and driving process changes or reengineering aligned with new technology enablers.

· Capture tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance to drive priorities, change, and adoption.

· Define processes across functional and organizational boundaries; describe interactions with stakeholders such as students, faculty, staff, and academic partners; and identify dependencies with external systems that interact with the business.

· Define data shared across the enterprise and the relationships among critical data needed for decision-making.

· Understand and help align relationships, interactions, and information among different roles, departments, business units, and business capabilities.

· Provide leadership to help define end-to-end testing scenarios.

· Ensure processes and supporting systems include appropriate controls to comply with FERPA, federal and State of South Carolina regulatory reporting requirements, and other relevant public-sector requirements.

· Incorporate AI-assisted form completion workflows into end-to-end business processes, ensuring user opt-in, review, edit, reject, and regenerate steps are reflected in process design.

· Design business processes for the statewide Internship/Work-Based Learning/Volunteer Opportunity Board, including posting, matching, applying, referrals, approvals, and outcomes tracking.

· Design community and mentorship processes, including age-gating, moderation, appeals, and user-blocking and reporting workflows.

Functional Leads: FYF Portal The Functional Leads shall have a minimum of 5 years of functional experience with one or more FYF Portal capabilities detailed in the Functional tab of Attachment 7 – CCWD FYF Portal Requirements Traceability Matrix and the RFP as a whole. The Offeror shall include as many Functional Leads as necessary to provide full coverage of the capabilities in scope.

Functional Leads should be industry subject matter experts for their respective functional domains and have experience implementing the selected FYF Portal solution or comparable platform. Functional Leads are expected to apply public-sector industry-specific knowledge and intellectual property, such as preconfigured solutions and templates, where applicable.

The general responsibilities include:

· Co-manage, with CCWD counterparts, the functional workstreams, including CCWD and software Offeror representatives and any third-party software Offeror or services firm resources.

· Work in collaboration with CCWD SMEs to manage all activities and resources in their domain.

· Coordinate across teams to ensure proactive input into cross-functional issues and design, build, and test activities so that end-to-end process and data flows and outcomes are achieved.

· Demonstrate experience in business process improvement root cause analysis and driving process changes or reengineering aligned with new technology enablers.

· Help define data shared across the enterprise and the relationships among critical data needed for decision-making.

· Ensure timely and high-quality completion of all function-focused work products and deliverables within their process domain for which the Offeror is accountable.

· Work in collaboration with CCWD SMEs to complete timely knowledge transfer of all planning, design, configuration, testing, cutover, and go-live approaches, tools, methods, and documentation.

· Provide business process expertise and process-specific best practices advice regarding business process design, customer journey mapping, configuration, end-to-end testing, process change communications and execution, and train-the-trainer activities.

· Understand industry practices and applicable labor regulations that need to be considered in the implemented solution.

· Ensure functional designs incorporate AI-assisted form completion, AI-assisted posting tools, and AI transparency requirements.

· Ensure functional coverage for the statewide Internship/Work-Based Learning/Volunteer Opportunity Board, including search, match, apply, save, track, and notify workflows.

· Ensure functional coverage for the moderated user community, mentorship matching, and youth-protection rules.

· Ensure functional designs support multilingual, accessible, plain-language user experiences across all portal components.

UX/Product Design Lead or Experience Design Lead The UX/Product Design Lead or Experience Design Lead shall have a minimum of 7 years of experience leading user experience design, product design, journey mapping, accessibility-centered design, mobile-responsive design, usability testing, and visual design for public-sector, workforce, education, benefits, or citizen-service platforms.

The UX/Product Design Lead or Experience Design Lead shall be responsible for translating FYF Portal user personas, journeys, accessibility requirements, plain-language requirements, pathway/roadmap concepts, and role-based workflows into reviewable design artifacts and accepted user experiences.

The general responsibilities include:

· Lead user experience discovery, journey mapping, persona validation, wireframing, prototyping, and usability testing for priority FYF Portal user groups.

· Produce and maintain visual artifacts showing public, student, parent/guardian, job seeker, employer, counselor/educator, workforce staff, veteran, and policy leader experiences, as applicable to each release.

· Demonstrate how graphical pathway views and structured pathway, list, checklist, or hierarchy views use the same underlying data.

· Ensure designs satisfy WCAG, Section 508, mobile-responsive design, plain-language, accessibility, and usability requirements.

· Coordinate with the Enterprise Architect, Functional Leads, Technical Development Lead, Data/Analytics Lead, Security Lead, OCM Lead, and State-designated stakeholders to ensure the proposed design is feasible, secure, accessible, and aligned to MVP Release 1, Release 1.1, and future lifecycle scope.

· Support State review and acceptance of user experience deliverables, including design artifacts, prototypes, usability findings, accessibility findings, design decisions, and remediation plans.

Technical Development Lead The Technical Development Lead shall have a minimum of 5 years of experience successfully leading integration, interface development, data migration, and extensions of the selected software.

The general responsibilities include:

· Work with software Offerors to ensure early and stable creation of an instance to support the design and development environment, beginning in the Planning and Design phase.

· Ensure timely and high-quality completion of technical documentation and development objects in scope.

· Ensure adherence to all security requirements, especially data security requirements.

· Ensure that technical performance testing meets required processing requirements, including anticipated scalability to handle expected growth.

· Collaborate with the CCWD IT Team and Offeror Development Team to complete timely knowledge transfer for all development, maintenance, and testing approaches, tools, and methods.

· Provide best-practice advice regarding development and testing activities.

· Ensure proper configuration and coding standards are always followed and that all code is compliant with software Offeror and CCWD standards and does not jeopardize the software Offeror’s ability to provide support or perform updates and product releases.

· Demonstrate direct access to and knowledge of available prebuilt interfaces, integration and data architectures and tools, or other reusable objects relevant to CCWD.

· Manage offshore development in accordance with the agreed schedule and staffing plan, if applicable.

· Ensure the technical knowledge transfer strategy is followed throughout the life of the project to support a smooth handoff of support and development to the CCWD IT Team.

· Demonstrate a thorough understanding of available out-of-the-box software capabilities to avoid unnecessary customizations or inefficient configuration that could increase implementation and support costs, including industry accelerators and templates available from the Offeror and software Offeror.

· Design and manage connections between the FYF Portal and other systems.

· Ensure integration with technical resources provided by the software Offeror and other key third-party partners that CCWD may choose to include as part of the implementation team.

· Coordinate with CCWD IT on integrations with CCWD internal systems.

· Serve as a key member of change-control review board discussions and decisions regarding potential design changes.

· Implement AI-assisted form completion and AI-assisted posting capabilities, ensuring all AI-generated content is labeled, auditable, and user-approved before submission.

· Implement automated moderation tools, including flagging, quarantine, routing, and appeal workflows.

· Ensure integrations with third-party profile providers follow OAuth/OpenID Connect and comply with provider security requirements.

· Ensure mobile app and desktop applet integrations follow API-only patterns and do not store sensitive data locally.

Testing and Release Management Lead The Testing and Release Management Lead shall have a minimum of 3 years of testing and release management experience with the selected software. This role verifies and validates whether the implemented solution meets specified functional and non-functional requirements and works with the development team and applicable third-party Offerors, including software and service providers, to successfully integrate testing into each development phase.

The general responsibilities include:

· Implement quality assurance objectives and processes, monitor and evaluate testing results against predetermined objectives, and apply recommended actions for improvement.

· In collaboration with CCWD, establish acceptance metrics for beginning and exiting all test cycles, including process testing, end-to-end testing, user acceptance testing, and performance testing.

· Provide support for application testing, including setting up test environments, identifying and developing test scripts, automating test processes, and managing defect resolution.

· Provide responsive support for escalated problems.

· Conform to data integrity policies and enterprise IT standards across systems security.

· Develop test strategies, manage testing phases, and oversee release management and test automation.

· Collaborate with the CCWD Testing Lead to adhere to testing documentation requirements and deliver automated test execution capabilities for applicable test cases. This includes providing advice regarding appropriate test documentation and automation tools.

· Develop test plans for AI-assisted form completion, AI-assisted posting, AI moderation, and AI transparency requirements.

· Test youth-protection rules, including age-gating, parental/guardian mediation, and restricted access for minors.

· Test mobile app and desktop applet functionality, including authentication, notifications, and API-only data access.

· Test the statewide Internship/Work-Based Learning/Volunteer Opportunity Board end to end.

Organizational Change Management (OCM) Lead The OCM Lead shall have a minimum of 3 years of experience as an OCM Lead. The OCM Lead should be:

· Experienced with effective change management methods, tools, and techniques that the Offeror will apply to the CCWD implementation;

· Experienced with change impacting primary resources, such as common intake and agency operations, as well as end users, such as job seekers, veterans, employers, and agency staff; and

· Familiar with and able to work within leading change management methodologies, including human-centered design principles.

The general responsibilities include:

· Provide dedicated, daily change leadership and assistance to the CCWD OCM Lead and Project Management Team.

· Facilitate Offeror Functional Lead and Business Process Architect collaboration with CCWD counterparts for all change management activities, including:

· Stakeholder engagement, especially in areas of site-specific, leadership, or department resistance;

· Early identification and clarification of high-impact process change areas to impacted stakeholders;

· Development of mitigation actions, such as training, job aids, and alternative approaches;

· Communications planning and execution at enterprise, project team, and business unit or departmental levels.

· Provide quality assurance and oversight for training planning, development, and execution.

· Assist with benefits realization activities to leverage business benefits as change levers to drive optimal adoption.

· Assist with measuring the effectiveness of OCM activities, reporting on metrics, and adjusting plans based on assessments.

· Assist with sponsor and key stakeholder coaching.

· Conduct and document change impact analysis.

· Identify areas of resistance and assist with developing and executing plans to manage resistance.

· Provide focused direction and leadership within the OCM team to drive training planning, development, and delivery across business and IT domains.

· Provide thought leadership in planning and executing leading practices and training methods that are effective with a mix of traditional and digital learners.

· Help CCWD proactively plan for, drive, and deliver high adoption, stakeholder engagement, and cultural transformation throughout the program.

· Develop change management strategies for AI-assisted features, ensuring users understand opt-in, review, edit, reject, and regenerate controls.

· Develop communication and adoption strategies for the user community, mentorship features, and youth-protection rules.

· Support adoption of the mobile app and desktop applet across user groups.

Training Lead The Training Lead shall have a minimum of 3 years of experience as a Training Lead. The Training Lead should be:

· Experienced with industry-leading training development and delivery tools and techniques that the Offeror will apply to the CCWD implementation; and

· Experienced in training, facilitation, and coaching practices.

The general responsibilities include:

· Provide focused direction and leadership within the OCM team to drive training planning, development, and delivery across business and IT domains.

· Provide training assistance to support OCM activities and the specific training needs for each Business Process Team Lead and associated sub-capabilities.

· Conduct training needs assessments and gap analyses for each impacted stakeholder group and customize training plans accordingly.

· Measure the effectiveness of the Training Plan and adjust as necessary.

· Facilitate Offeror Functional Lead collaboration with CCWD counterparts for all change training planning, development, and delivery.

· Facilitate CCWD Training Lead and trainer stakeholder engagement, especially in areas requiring significant change and/or high adoption.

· Develop, with the CCWD counterpart, interactive training sessions and modules that encourage engagement and provide immediate feedback to learners.

· Provide thought leadership in planning and executing leading practices and training methods that are effective with a mix of traditional and digital learners.

· Help CCWD proactively plan for and deliver high adoption of the implemented solution.

· Develop training modules for AI-assisted form completion, AI-assisted posting, and AI transparency requirements.

· Develop training for community participation, moderation rules, appeals, and youth-protection workflows.

· Develop training for the Internship/Work-Based Learning/Volunteer Opportunity Board.

· Develop training for mobile app and desktop applet usage.

Reporting & Analytics Lead The Reporting and Analytics Lead shall have a minimum of 3 years of reporting and analytics experience with the selected FYF Portal solution or comparable platform. The Reporting and Analytics Lead shall have in-depth knowledge of the selected solution, including any preconfigured reporting templates, dashboards, and embedded analytics inherent in the selected solution. Public-sector experience is preferred.

The Reporting and Analytics Lead will work closely with the Enterprise Architect, Business Process Architect, Functional Leads, Technical Development Lead, and CCWD team members to design, build, and test reports.

The general responsibilities include:

· Partner with CCWD to develop the Reporting and Analytics strategy.

· Manage CCWD requirements to drive consistent and efficient reporting capabilities across processes and create reusable and cross-functional reports.

· Provide best practices regarding user experience to fully leverage data and analytics in the FYF Portal solution.

· Work with CCWD SMEs to proactively ensure that information access and analytics are embedded in process design to deliver real-time decision-making capabilities at all levels.

· Provide design leadership regarding the need for and use of inherent reporting and analytics capabilities within the selected solution, as well as other existing data warehouse capabilities within the CCWD ecosystem, to drive cross-application reporting.

· Ensure timely and high-quality completion of all reporting and analytics work products and deliverables across the project.

· Work in collaboration with CCWD SMEs and the OCM team to complete timely knowledge transfer.

· Help ensure one source of truth and standardized data definitions to ensure consistency across reports and dashboards.

· Ensure reporting and analytics comply with FERPA, GASB, federal and State of South Carolina regulatory reporting requirements, quality and accreditation standards, and other relevant reporting requirements.

· Partner with audit stakeholders to define reporting and analytics requirements.

· Understand how to translate OKRs and journey maps into solution design.

· Lead workshops to understand the current reporting process, process owners, integrations, and specific challenges and pain points.

· Document outputs and run playback sessions with business teams.

· Run detailed reporting requirements workshops with functional teams.

· Create and manage a workstream project plan.

· Manage the team’s issues and risks.

· Provide weekly workstream status updates to the rest of the team.

· Work closely with the Functional/Data Lead and Solution Architect to identify cross-workstream gaps.

· Work with the Solution Architect to identify potential products that would meet reporting requirements.

· Complete design of the future-state reporting solution, analyzing business, functional, and cost considerations.

· Design reporting for AI usage, AI-generated content, moderation events, appeals, and experiential learning outcomes.

· Design dashboards for the Internship/Work-Based Learning/Volunteer Opportunity Board, including postings, applications, referrals, and completions.

· Design analytics for community engagement, moderation activity, and mentorship matching.

MDM/Data Migration Lead The MDM/Data Migration Lead shall have a minimum of 3 years of experience successfully managing Master Data Management (MDM) and data migration from legacy solutions to modern applications.

The general responsibilities include:

· Catalog existing data sources and MDM domains and attributes.

· Guide CCWD on master data stewardship to promote data quality, consistency, and readiness for advanced analytics and AI.

· Lead design blueprinting sessions for MDM, including master data design across key domains, workflows within the FYF Portal, and integration of MDM with ancillary applications.

· Assist with initial data exploration activities across MDM and historical data/operational reporting.

· Assist CCWD with cleansing and transforming data and moving data into respective environments, including development, testing, production, training, and quality environments.

· Document outputs and run playback sessions with business teams.

· Create and manage a workstream project plan.

· Manage the team’s issues and risks.

· Provide weekly workstream status updates to the rest of the team.

· Work closely with the Functional/Data Lead and Solution Architect to identify cross-workstream gaps.

· Design intuitive data translation mechanisms and fit to FYF Portal templates or bolt-on solutions.

· Develop and execute the data migration strategy, including extraction, cleansing, transformation, validation, and loading.

· Manage data migration activities required to start new test cycles.

· Help ensure the quality of data going into each cycle.

· Identify and advise CCWD regarding data issues that might limit some test cases from being executed.

· Provide knowledge transfer to allow CCWD to run data migration in later test cycles or deployment waves.

· Analyze data migration results and exceptions and help resolve issues in collaboration with the CCWD data team.

· Provide CCWD with guidance on data archiving.

· Ensure MDM supports AI-assisted form completion, including consent-based access to profile data and provenance metadata.

· Ensure MDM supports experiential learning data, community data, and youth-protection attributes.

· Ensure data migration includes mappings for opportunity postings, applications, referrals, and community participation.

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