SAQMMA15R0112_Portsmouth_O M.pdf

SOLICITATION, OFFER, AND AWARD

1. THIS CONTRACT IS A RATED ORDER UNDER DPAS (15 CFR

700)

RATING

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

SAQMMA15R0112 SEALED BID (IFB)

X NEGOTIATED (RFP)

4. TYPE OF SOLICITATION 5. DATE ISSUED

07/16/2015

6. REQUISITION/PURCHASE NUMBER

CODE: LMAQM

OFFICE OF ACQUISITION MANAGEMENT (A/LM/AQM)

PO BOX 9115, ROSSLYN STATION

US DEPARTMENT OF STATE

ARLINGTON, VA 22219

7. ISSUED BY 8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

9. Sealed offers in original and ____ copies for furnishing the supplies or services in the Schedule will be received at the place specified in item 8, or if handcarried, in the depository located in ____ until

__14:00:00__ local time __08/17/2015 __

10. FOR

INFORMATION

E-MAIL:

A. NAME

Amy S. Lee

B. TELEPHONE (NO COLLECT

CALLS)

C. E-MAIL ADDRESS

leeas@State.gov

11. TABLE OF CONTENTS (See Table of Contents on page 2)

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1-5 X I CONTRACT CLAUSES 21-29

X B SUPPLIES OR SERVICES AND PRICES/COSTS 5-6 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

X C DESCRIPTION/SPECS./WORK STATEMENT 7 X J LIST OF ATTACHMENTS 30

X D PACKAGING AND MARKING 8 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 9 X K REPRESENTATIONS CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

31-44

X F DELIVERIES OR PERFORMANCE 12

X L INSTRS., CONDS., AND NOTICES TO OFFERORS 44-46X G CONTRACT ADMINISTRATION DATA 13-15

X M EVALUATION FACTORS FOR AWARD 47-49X H SPECIAL CONTRACT REQUIREMENTS 16-20

OFFER (Must be fully completed by offeror)

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

In compliance with the above, the undersigned agrees, if this offer is accepted within __________ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

12.

13. DISCOUNT FOR PROMPT PAYMENT (See Section I, Clause No.

52.232-8)

10 CALENDAR DAYS(%)

0.00 %

20 CALENDAR DAYS(%)

0.00 %

30 CALENDAR DAYS(%)

0.00 %

0 CALENDER DAYS(%)

0.00 %

14. ACKNOWLEDGEMENT OF AMENDMENTS (The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS OF

OFFEROR

CONTACT: DUNS: 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type or Print)

15B. TELEPHONE NUMBER

15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( )

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN (4 copies unless otherwise specified)

ITEM

CODE:24. ADMINISTERED BY (if other than Item 7) CODE:25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

JoAnn B. Carroll

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA 28. DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

SAQMMA15R0112

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs

B SECTION B. SUPPLIES OR SERVICES AND PRICES/COSTS

C Descriptions/Specifications/Statement of Work

C DESCRIPTIONS AND SPECIFICATIONS

D Packaging and Marking

D PACKAGING AND MARKING

E Inspection and Acceptance

E INSPECTION AND ACCEPTANCE

F Deliveries or Performance

F DELIVERIES OR PERFORMANCE

G Contract Administration Data

G CONTRACT ADMINISTRATION DATA

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

H Special Contract Requirements

H SPECIAL CONTRACT REQUIREMENTS

652.204-70 DEPARTMENT OF STATE PERSONAL IDENTIFICATION CARD POLICY AND

PROCEDURES (FEB 2015)

I Contract Clauses 52.212-4 Contract Terms and Conditions - Commercial Items (May 2014) 652.225-71 SECTION 8(a) OF THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED

(AUG 1999)

52.228-5 Insurance - Work on a Government Installation (Jan 1997) 52.203-3 Gratuities (Apr 1984) 52.203-5 Covenant Against Contingent Fees (May 2014) 52.203-6 Restrictions On Subcontractor Sales To The Government (Sept 2006) 52.203-7 Anti-Kickback Procedures (May 2014) 52.203-12 Limitation On Payments To Influence Certain Federal Transactions (Oct 2010) 52.203-13 Contractor Code of Business Ethics and Conduct (Apr 2010) 52.203-17 Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights (Apr 2014) 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper (May 2011) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards (Jul 2013) 52.204-13 System for Award Management Maintenance (JUL 2013) 52.204-15 Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Jan 2014) 52.207-3 Right of First Refusal of Employment (May 2006) 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Dec 2014) 52.209-6 Protecting The Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment (Aug 2013) 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Jul 2013) 52.215-2 Audit and Records - Negotiation (Oct 2010) 52.215-8 Order of Precedence - Uniform Contract Format (Oct 1997) 52.217-2 Cancellation Under Multiyear Contracts (Oct 1997) 52.217-8 Option to Extend Services (Nov 1999) 52.219-8 Utilization of Small Business Concerns (Oct 2014) 52.219-14 Limitations on Subcontracting (Nov 2011) 52.219-28 Post-Award Small Business Program Rerepresentation (Jul 2013) 52.222-1 Notice to the Government of Labor Disputes (Feb 1997) 52.222-3 Convict Labor (June 2003) 52.222-4 Contract Work Hours and Safety Standards - Overtime Compensation (May 2014) 52.222-26 Equal Opportunity (Mar 2007) 52.222-21 Prohibition of Segregated Facilities (Feb 1999) 52.222-35 Equal Opportunity for Veterans (Jul 2014) 52.222-36 Equal Opportunity for Workers with Disabilities (Jul 2014) 52.222-37 Employment Reports on Veterans (Jul 2014) 52.222-41 Service Contract Labor Standards (May 2014) 52.222-40 Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards - Price Adjustment

(Multiple Year and Option Contracts) (May 2014) 52.222-44 Fair Labor Standards Act and Service Contract Labor Standards - Price Adjustment (May 2014) 52.222-48 Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment - Certification (May 2014) 52.222-50 Combating Trafficking in Persons (Mar 2015) 52.222-55 Minimum Wages Under Executive Order 13658 (Dec 2014) 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts (Sep 2013) 52.223-5 Pollution Prevention and Right-to-Know Information (May 2011) 52.223-6 Drug Free Workplace (May 2001) 52.223-10 Waste Reduction Program (June 2011) 52.223-12 Refrigeration Equipment and Air Conditioners 52.223-15 Energy Efficiency in Energy-Consuming Products (Dec 2007) 52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts (May 2008) 52.223-18 Encouraging Contractor Policies To Ban Text Messaging While Driving (Aug 2011) 52.223-19 Compliance With Environmental Management Systems (May 2011) 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984) 52.225-1 Buy American - Supplies (May 2014) 52.225-13 Restrictions on Certain Foreign Purchases (June 2008) 52.227-1 Authorization and Consent (Dec 2007) 52.227-3 Patent Indemnity (Apr 1984) 52.227-14 Rights in Data - General (May 2014) 52.229-3 Federal, State and Local Taxes (Feb 2013) 52.230-2 Cost Accounting Standards (May 2014) 52.232-1 Payments (Apr 1984) 52.232-8 Discounts For Prompt Payment (Feb 2002) 52.232-9 Limitation on Withholding of Payments (Apr 1984) 52.232-11 Extras (Apr 1984) 52.232-17 Interest (May 2014) 52.232-18 Availability Of Funds (Apr 1984) 52.232-19 Availability Of Funds For The Next Fiscal Year (Apr 1984) 52.232-23 Assignment of Claims (May 2014) 52.232-25 Prompt Payment (Jul 2013) 52.232-33 Payment by Electronic Funds Transfer - System for Award Management (Jul 2013) 52.233-1 Disputes (May 2014) 52.237-2 Protection Of Government Buildings, Equipment, And Vegetation (Apr 1984) 52.237-3 Continuity Of Services (Jan 1991) 52.242-13 Bankruptcy (July 1995) 52.243-1 Changes - Fixed-Price (Aug 1987) 52.244-5 Competition In Subcontracting (Dec 1996) 52.244-6 Subcontracts for Commercial Items (Mar 2015) 52.246-23 Limitation of Liability (Feb 1997) 52.246-25 Limitation of Liability - Services (Feb 1997) 52.249-2 Termination for Convenience of the Government (Fixed-Price) (Apr 2012) 52.249-8 Default (Fixed-Price Supply and Service) (Apr 1984) 52.253-1 Computer Generated Forms (Jan 1991)

652.216-70 ORDERING INDEFINITE-DELIVERY CONTRACTS (APR 2004)

652.219-73 MENTOR REQUIREMENTS AND EVALUATION (APR 2004)

52.230-6 Administration of Cost Accounting Standards (June 2010) 52.233-3 Protest after Award (Aug 1996) 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004)

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

652.242-72 SHIPPING INSTRUCTIONS (DEC 1994)

652.232-70 Payment Schedule and Invoice Submission (Fixed-Price)(Aug 1999) 52.202-1 Definitions (Nov 2013) 52.216-18 Ordering (Oct 1995) 52.216-19 Order Limitations (Oct 1995) 52.216-22 Indefinite Quantity (Oct 1995) 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

52.222-42 Statement of Equivalent Rates for Federal Hires (May 2014) 52.223-11 Ozone-Depleting Substances (May 2001) 52.245-2 Government Property Installation Operation Services (Apr 2012) 52.252-2 Clauses Incorporated by Reference (Feb 1998)

652.237-72 OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (FEB

2015)

J List of Attachments

SECTION J - LIST OF DOCUMENTS, ATTACHMENTS

K Representations, Certifications, and Other Statements of Offerors or Respondents 52.203-11 Certification And Disclosure Regarding Payments To Influence Certain Federal Transactions (Sept 2007) 52.204-17 Ownership or Control of Offeror (Nov 2014) 52.204-19 Incorporation by Reference of Representations and Certifications (Dec 2014) 52.209-2 Prohibition on Contracting with Inverted Domestic Corporations--Representation (Dec 2014) 52.222-38 Compliance with Veterans' Employment Reporting Requirements (Sep 2010) 52.223-1 Biobased Product Certification (May 2012) 52.225-20 Prohibition on Conducting Restricted Business Operations in Sudan - Certification (Aug 2009) 52.225-25 Prohibition on Contracting With Entities Engaging in Sanctioned Activities Relating to Iran - Representation and Certification (Dec 2012)

652.225-70 ARAB LEAGUE BOYCOTT OF ISRAEL (AUG 1999)

52.204-8 Annual Representations and Certifications (Dec 2014) 52.209-5 Certification Regarding Responsibility Matters (Apr 2010) 52.209-7 Information Regarding Responsibility Matters (Jul 2013) 52.219-1 Small Business Program Representations (Oct 2014) 52.222-22 Previous Contracts and Compliance Reports (Feb 1999) 52.222-25 Affirmative Action Compliance (Apr 1984) 52.225-2 Buy American Certificate (May 2014) 52.203-2 Certificate Of Independent Price Determination (Apr 1985)

L Instructions, Conditions, and Notices to Offerors and Respondents 52.204-7 System for Award Management (Jul 2013) 52.204-16 Commercial and Government Entity Code Reporting (Nov 2014) 52.204-18 Commercial and Government Entity Code Maintenance (Nov 2014) 52.222-17 Nondisplacement of Qualified Workers (May 2014) 52.237-1 Site Visit (Apr 1984)

3.1 STATUS OF PROPERTY MANAGEMENT

652.206-70 COMPETITION ADVOCATE/OMBUDSMAN (AUG 99)

52.211-1 Availability of Specifications Listed in the GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29 (Aug 1998) 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.233-2 Service of Protest (Sept 2006)

L-1 SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

M Evaluation Factors for Award

BASIS FOR AWARD SECTION M - EVALUATION FACTORS FOR AWARD

001 IDIQ Contract for Operation and Maintenance Support Services at Portsmouth, NH Facilities.

Base Year and Four (4) One-Year Options.

0.00 LT

Doc Ref No:

Delivery Date FOB:

B SECTION B. SUPPLIES OR SERVICES AND PRICES/COSTS

B-1. TYPE OF CONTRACT

This is an IDIQ type contract with Firm Fixed Price and Cost Reimbursement task orders issued in support of U.S. Department of State (DoS) Annexes. The Government has included disincentives (deductions) for work performed less than satisfactorily.

This work shall be performed for the U.S. Department of State’s National Passport Center (NPC), National Visa Center (NVC), and the Consular Affairs Building, Portsmouth, NH. Two of the contract line items (CLINs) of the base and each option year are firm fixed-price contract services. The firm fixed-price contract line items are 0001 and 0003, 1001 and 1003, 2001and 2003, 3001 and 3003, and 4001 and 4003. CLIN (s) 0004, 1004, 2004, 3004 and 40004 are for work authorized via reimbursable work authoriza-tion requests.

B-2. MINIMUM AND MAXIMUM CONTRACT AMOUNTS--INDEFINITE QUANTITY CONTRACT (05/95)

(a) Per FAR 52.216-22 "INDEFINITE QUANTITY," the minimum for this indefinite quantity contract shall be any quantity or com-bination of supplies and services equal to the amount(s) set forth below. If this contract contains options, the minimum for each op-tion shall apply separately and independently to that option.

Base Year and Options: Total Amount $25,000.00

(b) The maximum for this indefinite quantity contract (including options) shall be any quantity or combination of supplies and ser-vices equal to $11,000,000.00.

B-3. DESCRIPTION OF SERVICES

The Contractor shall be responsible for the operation, maintenance, repair, preventive maintenance, installations, and alterations of the building equipment and systems; plumbing, mechanical, electrical, fire alarm, energy management, and building architectural systems;

buildings custodial services; pest control; landscaping and grounds maintenance; trash removal and recycling; snow removal; and re-imbursable building alterations in accordance with Section C. The Contractor shall be expected to actively participate in third party management system certification programs pursued by the Department of State. Such programs may include US Green Building Council Leadership in Energy and Environmental Design for Existing Buildings Operations and Maintenance (LEED EB O&M), the Occupational Safety and Health Administration’s Voluntary Protection Program (VPP) and the Environmental Protection Agency’s Performance Track Program. The Contractor shall be expected to conform to DoS policy requirements defined in the Environmental Health and Safety Management Systems Program Manual, the Affirmative Procurement Plan and the Sustainable Building Memor-andum of Understanding (MOU). The Contractor shall provide all management, supervision, labor, materials, parts, supplies, equip-ment, administrative services, and subcontract services (except as specifically designated as provided by the Department of State); and shall plan, schedule, coordinate and assure effective and economical completion of all services and deliverables required herein. See SECTION C, EXHIBIT 6, Milestone Chart for Contractor deliverables. The Contractor shall not perform maintenance or repairs to the security systems; occupant data and telephone equipment or systems; occupant copier and/or fax machines and computer related equipment.

B-4. SEE ATTACHMENT 1

B-5. SEE ATTACHMENT 1

B-6. SEE ATTACHMENT 1

B-7. SEE ATTACHMENT 1

B-8. SEE ATTACHMENT 1

SAQMMA15R0112

Line Item Summary

Solicitation Number:

SAQMMA15R0112

Contract Number: Title: Portsmouth Operation & Maintenance Services

Date of Solicitation:

07/16/2015

Line Item No. Description Quantity Unit Unit Price Total Cost

B-9. SEE ATTACHMENT 1

B-10. SEE ATTACHMENT 1

B-11. During the life of the Contract, an increase of within scope services may be requested due to an increase in square footage at the PCC Facilities, which have a building square footage of 48,000 sq. ft., 71,000 sq. ft., and 101,420 sq. ft.

B-12. DESCRIPTION OF SERVICES BY CLIN:

This contract contains four (4) CLINs. The following is a short description of these CLINs in terms of what they provide and how they are funded under the contract:

A. CLINS 0001, 1001, 2001, 3001, 4001 (Basic Services) – Operation, Maintenance, Repairs Under this firm fixed-priced contract line item, the Contractor shall provide DoS with operations, maintenance and repair services when each repair service is less than $1,500.00. This CLIN includes all of the deliverables of the contract and the preventive mainten-ance. See “SECTION C, EXHIBIT 6, Milestone Chart for Contractor deliverables. The monthly flat unit price paid to the Con-tractor is inclusive of replacement and repair materials as well. The Contractor shall have any and all personnel, tools, parts, materi-als, equipment, services and facilities to provide the requirements of this CLIN in accordance with the terms and conditions of this contract.

B. CLINS 0002, 1002, 2002, 3002, 4002 (Reimbursable) Under this incentive-type CLIN (reimbursable), the Contractor may be provided an incentive, equal to 1% of CLIN 1, each month, if they maintain 100% compliance on all inspection results for service calls, preventive maintenance, RWA projects, tours, and maintenance repairs that are conducted during that month. The Contractor shall provide no less than 50% of the monetary amount to their on-site personnel.

C. CLINS 0003, 1003, 2003, 3003, 4003 (Basic Services) – Custodial, Pest Control, Recycling, Trash Removal, Landscaping/ Grounds Maintenance, and Snow Removal Under this monthly firm fixed-priced contract line item, the contractor shall provide DoS with Custodial, Pest Control, Recycling, Landscaping and Grounds Maintenance, and Trash Removal Services. Please note that Dumpsters and Trash Pickup Service will be provided by the building owner for the National Passport Center, at 207 International Drive. The Contractor shall provide dumpsters and trash pickup service at the Consular Affairs Building and the National Visa Center. The Contractor shall have any and all person-nel, parts, materials, equipment, services and facilities to provide the requirements of this CLIN in accordance with the terms and con-ditions of this contract.

D. CLINS 0004, 1004, 2004, 3004, 4004 REIMBURSABLE WORK AUTHORIZATION (RWA) - Labor During Occupant Work Hours This CLIN provides for all other services. Proposed price for CLIN 0004, 1004, 20004, 30004, 4004 shall be based on the National Construction Estimator or RS Means dated for corresponding contract year.This is an estimated amount, and may include all labor (to include core and non-core work hours, emergency call back service, weekend work, and holiday work), overhead, & administrative expense, profit, supplies, materials, tools, parts, subcontract costs, equipment, repair costs over $1,500.00, and reimbursable work for alterations and additional work as needed outside of basic services. When the Contractor responds to Task Order requests from the Government, and when submitting invoices for work performed under reimbursable work authorizations, associated cost proposal and/or invoices shall clearly distinguish prices/costs for all work. When utilizing Contractor employees to complete the work, the hourly rates previously negotiated shall be used. When using outside Sub-contractors to perform work, the Contractor shall acquire three (3) separate bids from three (3) separate Sub-contractors, thereby choosing one (1) that is most fair and reasonable to the Gov-ernment.

At the beginning of each period of performance the Contractor may request that the Contracting Officer grant an equitable adjustment to said prices (rates) when the basis for said equitable adjustments is an increase in the wage rates set forth in the applicable Depart-ment of Labor (DOL) Service Contract (SCA) Wage Determination (WD), Davis Bacon Wage determination scale per locality, or an increase in the wage rates of an applicable Collective Bargaining Agreement. (CBA).

Section C- Descriptions/Specifications/Statement of Work

C DESCRIPTIONS AND SPECIFICATIONS

SEE ATTACHMENT 3 - STATEMENT OF WORK (SOW) DESCRIPTIONS AND SPECIFICATIONS OPERATION AND MAIN-

TENANCE SUPPORT

Section D- Packaging and Marking

D PACKAGING AND MARKING

D.1. DATA PACKAGING REQUIREMENTS (11/96)

(a) All unclassified data shall be prepared for shipment in accordance with best commercial practices.

(b) Classified reports, data, and documentation shall be prepared for shipment in accordance with the National Industrial Security Pro-gram Operating Manual (DOD 5220.22-M).

D.2. MARKING OF REPORTS (05/95)

All reports delivered by the Contractor to the Government under the contract shall prominently show on the cover of the report:

(a) Name and business address of the Contractor;

(b) Contract number and delivery order number, if applicable;

(c) Date of report; and

(d) Program office(s).

D.3. PACKING OF SUPPLIES FOR DOMESTIC SHIPMENT (05/95)

Supplies shall be packed for shipment in a manner that shall ensure acceptance by common carriers and safe delivery at destination.

Containers and closures shall comply with the Interstate Commerce Commission Regulations, Uniform Freight Classification Rules, and regulations of other carriers as applicable to the mode of transportation.

D.4. PACKING LIST (S) (05/95)

A packing list or other suitable shipping document shall accompany each shipment and shall include the following information:

(a) Name and address of consignor;

(b) Name and address of consignee;

(c) Government contract number (and delivery order number, if used);

(d) Government bill of lading number covering the shipment, if any; and

(e) Description of the items shipped, including item number, quantity, number of containers, and package number, if any.

D.5. MARKING

All information submitted to the Contracting Officer or the Contracting Officer’s Representative (COR), shall indicate clearly the con-tract number of the contract for which the information is being submitted.

Section E- Inspection and Acceptance

E INSPECTION AND ACCEPTANCE

E.1. FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998).

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon re-quest, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at: ht-tp://acquisition.gov/far/index.html or, http://farsite.hill.af.mil/search.htm

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Dept. of State Acquisition Website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an Inter-net “search engine” (such as, Yahoo, Excite, Alta Vista, etc.) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1):

52.246-2 Inspection of Supplies – Fixed-Price (AUG 1996)

52.246-4 Inspection of Services – Fixed-Price (AUG 1996)

52.246-16 Responsibility for Supplies (APR 1984)

E.2. INSPECTION AND ACCEPTANCE — SERVICES (05/95) (MODIFIED)

Inspection and acceptance of the services to be provided hereunder shall be made by the Contracting Officer Representative or Con-tracting Officer's designee.

E.2.1. Contractor Responsibility.

The Contractor shall be responsible for the day-to-day Quality Control Reports to reflect the inspection and monitoring of all Con-tractor work performed to ensure compliance with contract requirements. The results of all inspections conducted by the Contractor shall be documented within a weekly Quality Control inspection report and made available to the COR by COB on the first workday of each succeeding week. The reports shall include, but not be limited to, clear and concise inspection results, deficiency descriptions, process inspected, and adequate corrective action statements that prevent deficiency recurrence. To accomplish the tasks, the Con-tractor shall ensure that quality control personnel are available to the degree necessary.

E.2.2. The Role of Government Personnel and Responsibility for Contract Administration.

(a) Contracting Officer (CO): The CO has the overall responsibility for administering this contract. The CO alone, without delega-tion, is authorized to take actions on behalf of the Government to: amend, modify, or deviate from the contract terms, conditions, re-quirements, specifications, details and delivery schedules; make final decisions on disputed deductions from contract payments for nonperformance or unsatisfactory performance; terminate the contract for convenience or default; and issue final decisions regarding contract questions or matters under dispute. Additionally, the CO may delegate certain other responsibilities to authorized representat-ives.

(b) Contracting Officer's Representative (COR): The COR will assist the CO in discharging responsibilities. The responsibilities of the COR include, but are not limited to: evaluating Contractor performance with the terms and conditions of this contract; acting as the Government's representative at the work site; advising the Contractor of proposed deductions for nonperformance or unsatisfactory performance; and advising the CO of any factors which may cause delay in work performance.

(c) Government Quality Assurance: Government quality control personnel are subordinates of the COR and are responsible for in-specting the Contractor’s day-to-day work. The responsibilities of Government quality control program includes, but are not limited to: inspecting the work to ensure compliance with the contract requirements; documenting, through written inspection reports, the res-ults of all inspections conducted: conferring with Contractor representatives regarding any problems encountered in work perform-ance, and generally assisting the COR in meeting contract requirements.

E.3. QUALITY STANDARDS

The Contractor shall ensure that the required services specified in this contract, meet the quality standards outlined therein. All work performed under this contract shall be of the highest quality standards, consistent with best industry practices, to assure timely provi-sion of services, optimum DoS satisfaction, and adequate protection of Government assets.

E.4. GOVERNMENT QUALITY CONTROL

The Government may use a variety of inspection methods to evaluate the Contractor's performance, and more than one (1) inspection method may be used. Examples of inspections are:

(a) Planned (periodic) surveillance of service work items (daily, weekly, monthly, quarterly, semiannually, or annually).

(b) 100% inspection of service work items.

(c) Management Information System Data.

(d) Unscheduled inspections.

(e) Process monitoring.

(f) Unscheduled audits.

(g) Random inspection.

(h) Sampling inspection.

E.5. CRITERIA FOR EVALUATING PERFORMANCE

(a) If DoS inspection reports indicate performance deficiencies, the COR may require the Contractor to explain, in writing, why per-formance was unacceptable, how performance shall be returned to acceptable levels, and how recurrence of the problem(s) shall be prevented in the future. The COR will evaluate the Contractor's explanation and take appropriate action.

(b) At the sole election of the COR, and upon notification to the Contractor, the Contractor may be required to re-perform or perform late any or all defective work disclosed by Government inspection, including incomplete performance. Where the Government so elects, the Contractor shall be notified promptly after inspection that specified defective services must be re-performed or performed late, and completed within a reasonable time, as specified by the Government. In such cases, the Government will re-inspect work designated for re-performance or late performance, and the Contractor may be held liable for any damages sustained by the Govern-ment including, for example, the costs associated with re-inspection.

(c) Re-performance, and the acceptance of re-performance (or late performance), will be determined by the CO or COR on an indi-vidual service work item basis.

(d) Except as otherwise provided by paragraph B and C, above, the services required by this contract are such that defective or incom-plete performance is not normally subject to correction by re-performance or late performance. As such, the Contractor shall not ex-pect permission to re-perform, perform late, or otherwise correct defective services merely to improve an existing inspection rating or avoid a reduction in the full monthly contract payment.

(e) When performance by the Contractor is found to consistently meet and/or exceed performance standards, the Government may elect to reduce the number of inspections made on services performed.

E.6. PERFORMANCE EVALUATION

During the life of the contract, Contractor performance will be documented by means of written inspections, minutes of meetings, DoS/customer surveys, contract compliance reviews, non-refuted deductions, and records which will be retained as part of the official contract file.

Effectiveness of Quality Control:

(a)General: The Government will assess the effectiveness of the Contractor’s Quality Control Program through review of reports re-quired of the Contractor, Service Delivery Information, Customer Response, Surveys, Interim Performance Evaluations, and Disin-centives.

(b) Service Delivery: 1. The quality and timeliness of the Contractor’s (including subcontractor) performance, as well as customer re-sponse will be used to assess the overall service delivery. 2. If the Contractor’s performance remains less than satisfactory or fails to adhere to the contract specifications, the government may contract for the services and charge the contractor for all costs incurred, in-cluding administrative costs.

(c) Inspections: DoS will make tours and inspections throughout and around the buildings and other areas covered by this contract, to ascertain the level of services being performed. The Government may use Contractor Compliance Reviews for all services to be provided by the Contractor. For example, completion of Service Calls, Maintenance Repairs, Preventive Maintenance, operational test, custodial services, snow removal operations, pest control, landscaping, refuse collection, and all other services described within this requirement.

(d) Customer Surveys: DoS may solicit building customers by generating custodial customer feedback surveys, requesting feedback on services being performed, i.e. trash pickup, recycling, room cleaning, restroom cleaning, attitude and professionalism of custodial personnel, etc.

(e) Contract Compliance Review: Facilities Management Services (FMS), on an annual basis, conducts Contractor Compliance Re-views at all their facilities. These reviews are performed, with checklists developed from the signed Contract document, with an on-site review conducted by FMS personnel.

(f) Deductions from QASP or Deduction Table: DoS will assess deductions based on unsatisfactory performance of performance not completed.

(g) Interim/Final Performance Evaluation Report: Prior to completion of the Contract, the Government will summarize all available performance information and prepare an interim evaluation report. (Section C, Exhibit 5). These reports may have a bearing on con-sideration of the contractor for award of future contracts. Failure of the Contractor to pay Subcontractors in a timely manner will res-ult in an unsatisfactory performance rating and may affect the contractor’s ability to receive future government awards and may be subject to termination.

E.7. PERFORMANCE EVALUATION MEETINGS

The Contractor's project manager is required to meet at least weekly with the COR during the contract performance period. However, at the Contractor's, CO's, or COR's request, a meeting may he held whenever a significant contract performance discrepancy is no-ticed. The written minutes of all meetings (prepared by the COR) shall be signed by the Contractor's project manager (or on-site su-pervisor) and the COR. Should the Contractor not concur with the minutes, the Contractor shall identify any areas of nonoccurrence in writing to the CO within one (1) week of receipt of the signed minutes. These weekly meetings may be postponed or discontinued for a period of time if, in the opinion of the COR, contract performance is being provided at an acceptable level by the Contractor.

E.8. DEDUCTIONS

Inadequate performance is just as undesirable as non-performance. The Deduction Table in Section C, Exhibit 4B and 4C, set forth deduction calculations based on categories of non-performance. Any inquiries regarding payment shall be directed to the COR.

Section F- Deliveries or Performance

F DELIVERIES OR PERFORMANCE

F-1. FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998).

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon re-quest, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at: ht-tp://acquisition.gov/far/index.html or, http://farsite.hill.af.mil/search.htm

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Dept. of State Acquisition Website at http://www.statebuy.state.gov/ to see the links to the FAR. You may also use an Inter-net “search engine” (such as, Yahoo, Excite, Alta Vista, etc.) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1):

FAR SOURCE TITLE AND DATE

52.242-15 STOP-WORK ORDER (AUG 1989)

52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

52.247-35 F.OB. DESTINATION, WITHIN CONSIGNEE’S PREMISES (APR 1984)

F-2. PERIOD OF PERFORMANCE (05/95):

The contract shall be effective on the date of the Contracting Officer’s signature, and shall remain in effect for one (1) year plus any option years that may be exercised under the contract. The maximum contract duration is five (5) years, including a Base Year plus Four (4) one (1) Year Options. Individual Task Orders issued under the contract’s Reimbursable CLIN will identify the performance period specific to the task order.

F-3. PLACE OF PERFORMANCE (05/95):

The principal places of performance for the contract shall be the U.S. Department of State’s National Passport Center (NPC), National Visa Center (NVC), and the Consular Affairs Building, Portsmouth, NH.

Section G- Contract Administration Data

G CONTRACT ADMINISTRATION DATA

G-1. CONTRACT ADMINISTRATION DATA

Contracting Officer:

JoAnn B. Carroll

Contract Administrator:

Amy S. Lee Telephone Number: 703-516-1560

First Class Mailing:

U.S. Department of State Office of Acquisition P.O. Box 9115, Rosslyn Station Arlington, Virginia 22219

Courier or Hand Delivery:

U.S. Department of State Office of Acquisition Room 400 1735 N. Lynn Street Arlington, Virginia 22209

Contracting Officer's Representative (COR):

TBD

Telephone Number:

G-2. THE GOVERNMENT’S ROLE AND RESPONSIBILITY FOR CONTRACT ADMINISTRATION:

Contracting Officer: The Contracting Officer (CO) has the overall responsibility for the administration of the contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify, or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilit-ies to his/her authorized representative.

Contracting Officer’s Representative: The Contracting Officer’s Representative and subsequent Building Managers shall be desig-nated in writing at the time of award. Building Managers shall have Government authority in directing all service activities for the Contract. The COR will assist the CO in his/her responsibilities when he/she is unable to be directly in touch with the contract work.

The responsibilities of the Government include, but are not limited to, determining the adequacy of performance by the Contractor in accordance with the terms and conditions of the contract; acting as the Government’s representative in charge of work at the site; en-suring compliance with contract requirements on so far as the work is concerned; and advising the CO of any factors which may cause delay in performance of the work.

Supervision: No Government employees are authorized to exercise either direct or indirect supervision over, or provide directions to the Contractor’s employees.

Quality Control Specialists: (QCS) are subordinates of the Government, and are responsible for the day-to-day inspection and monit-oring of the Contractor’s work. The responsibilities of the QCS include, though are not limited to, inspecting the work to ensure com-pliance with the contract requirements; documenting through written inspection reports the results of all inspections conducted; fol-lowing through to assure that all defects or omissions are corrected; conferring with representatives of the Contractor regarding any problems encountered in the performance of the work generally assisting the Government in carrying out responsibilities.

G-3. REQUESTS FOR PAYMENT BY ELECTRONIC FUNDS TRANSFER (12/97):

If the Contractor desires payment under this contract to be made by electronic funds transfer, the Contractor shall complete the Stand-ard Form 3881, "ACH Vendor/Miscellaneous Payment Enrollment Form," in accordance with FAR 52.232-33 "MANDATORY IN- FORMATION FOR ELECTRONIC FUNDS TRANSFER PAYMENT." The completed form (located at ht-tp://www.sba.gov/sites/default/files/SF%203881.pdf) may be faxed to (703) 875-6686 or mailed to:

U.S. Department of State Payments Division Internal Control Branch P.O. Box 9487, Rosslyn Station Arlington, VA 22219

G-4. DEPARTMENT OF STATE INVOICE INSTRUCTIONS

Invoice submission is only via the Office of Claims’ Commercial Claims Operations fax server, toll-free number: 866-483-3436, or DOSPayments@state.gov, unless otherwise indicated. Each invoice must be transmitted separately.

To constitute a proper invoice, the invoice must include the following information and/or attached documentation:

(1) Name and Address of the Contractor

(2) Dun and Bradstreet Universal Number System (DUNS)

(3) Date of invoice

(4) Unique Vendor Invoice Number - Our Financial System cannot accept the following characters: @ (at symbol), ~ (Tilde), & (Ampersand), ' (Apostrophe), " (Quotation) and spaces. Please do not include any of these characters as part of your invoice number.

(5) Remittance Contact Information

(6) Shipping Terms, Ship to Address

(7) Payment Terms

(8) Total Quantity of Items

(9) Total Invoice Amount

(10) Requisition Number, Contract Number and Order/Award Number, with modification number if applicable.

(11) Order line item number and information (see below instructions)

The name and DUNS of the contractor on the invoice must match the information indicated on the order/award for proper payment.

IMPORTANT: For proper payment, the invoice must detail products and/or services delivered on a line item basis in direct accord-ance with the corresponding order/award/contract. Each line item must contain the following information:

(1) Description of the services rendered for each line item

(2) Line Item Quantity

(3) Line Item Unit Price

(4) Total Line Item Invoicing Amount

(5) Delivery Date

(6) Contract Line Item Number (CLIN)

(7) Order/Award Line Item Number if invoicing against a task or delivery order or Blanket Purchase Agreement (BPA)

Please note that many task or delivery orders against Department of State or GSA contracts or blanket purchase agreements may have a separate and unique line item number in addition to the umbrella Contract Line Item Number (CLIN). The order line item number as well as the umbrella award CLIN must be referenced at each invoice line item level in such cases.

All payment to domestic claims will be disbursed by electronic funds transfer EFT. Vendors who are registered in the System for Award Management (SAM) should verify and re-confirm their financial information in the database prior to invoicing. Vendors who wish to request a waiver of SAM or payment by check must submit their justification to their assigned contracting officer for consider-ation at least 30 days prior to billing. For vendors who are granted an EFT exception, the payment address on the invoice must match the remittance address in the vendor record cited in the award.

Additional correspondence should be addressed to:

Name:

U.S. Department of State Global Financial Services Attn: Office of Claims (RM/GFS/F/C) Charleston Financial Service Center

Mailing Address:

Post Office Box 150008 Charleston, SC 29415-5008 Telephone Numbers:

Director’s Secretary Voice 843-202-3761 Fax 843-746-0749

Official Office Hours: 8:00 am – 5:00 pm

To request Payment Status on a Past Due Invoice contact:

Office of Claims Customer Service Email: commercialclaims@state.gov Phone: 877-704-9473 Toll Free

Person to Contact:

Supervisor, Vendor Claims Email: GFS-ChiefVC@state.gov (End of clause)

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name and posi-tion title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer's Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, un-less the COR is a warranted Contracting Officer and this authority is delegated in the designation.

(b) The COR is TBD.

(End of clause)

Section H- Special Contract Requirements

H SPECIAL CONTRACT REQUIREMENTS

H-1. GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT AND SPACE (ON-SITE) (05/95):

The Government shall provide utilities, the office and storage building spaces, and parking spaces listed below. Room numbers are listed below.

(a) Designated Office/Storage Space For Contractor.

(1) NVC Rm 70A approximately 328 sq. ft. office, shop, and storage space

(2) CAB covered outdoors –approximately 625 sq. ft. storage space

(3) CAB Rm 19 approximately 294 sq. ft. shop and storage space

(4) NVC Office 89 approximately 48 sq. ft.

(b) Janitorial Closets Throughout Facilities

(5) CAB (custodial eq.) Rm 19A 140 sq. ft.

(6) NVC (custodial eq.) Rm 95 235 sq. ft.

(7) NPC Rm. 119 170 sq. ft. shop and storage space

(8) NPC Rm 240 74 sq. ft. storage space

(c) Hazardous Conditions: Contractor shall identify any hazardous conditions in the space provided to them, and shall immediately notify the COR.

(d) Compliance With OSHA: The contractor shall comply with the Occupational Safety and Health Act and other applicable laws and regulations while performing the requirements of this contract.

(e) Space Modifications: The Contractor shall secure written permission from the COR prior to performing any physical modifica-tion of the building space provided for its use. In addition, the Contractor must provide all construction documentation including es-timated cost, if any, describing in detail the modification requested prior to proceeding with the work.

(f) Returned Spaces: The Contractor shall return the assigned building spaces to the Government in the same condition as received, fair wear and tear and approved modifications excepted. The assigned building spaces shall be used only in the performance of this contract.

(g) Mechanical Spaces: The Contractor shall keep all building mechanical spaces clean and free of debris, trash, dirt, used parts, fix-tures, and any other items not permanently secured to the floor, ceiling, walls, or utility systems for which the mechanical room is de-signed to enclose. No storage of any items within these spaces is permissible by the Contractor without prior approval from the COR.

(h) Use of DoS Space: DoS space will not be used in any manner for any personal advantage, business gain, or other personal en-deavor by the Contractor or the Contractor's employees, other than in the performance of this contract.

(i) Equipment: Government equipment, which the Contractor may use in performance of this contract at the DoS buildings, is listed on Section J, Attachment H. The Contractor is responsible for the fuel, maintenance, and repair of all equipment used and the replace-ment of any “lost” equipment.

H-2. BUILDING ENTRANCE REQUIREMENTS:

(a) Sign in/Sign out Log: The Contractor shall provide a Sign In/Sign Out Log for all contract employees to identify themselves by providing appropriate information and their signatures as they enter and leave the building. The Government requires all Contract em-ployees to use this form whenever they enter or leave the building which includes during official work hours, other than official work hours when providing reimbursable services, deficiency repairs/replacements, or when providing any basic services.

(b) Identification/Facility Pass:

(1) The Contractor shall see that every new employee has an official DoS Contractor photo identification building pass before the em-ployee enters on duty. DoS personnel, designated by the COR, shall furnish these passes. The Contractor shall see that all passes are returned to the COR as its employees are dismissed or terminated, and when the contract expires. All passes must contain an expira-tion date.

(2) The Contractor shall see that all employees including Subcontractor employees wear their passes during duty hours.

(3) The Contractor is responsible for providing personnel who meet the security requirements listed above. Prior to assignment to this contract, all Contractor personnel must be approved by the DoS Bureau of Diplomatic Security.

H-3. SECURITY REQUIREMENTS:

(a) This is a Sensitive but Unclassified (SBU) contract. All personnel performing on this Contract must favorably pass a Moderate Risk Public Trust determination to be conducted by the Bureau of Diplomatic Security.

(b) Prior to Contract assignment, the Contractor must contact Mr. Glenn Chilton; DS/IS/IND, 571-345-3021 and provide employee information. The information will be used to establish a link to the eQIP website for access. Once the link is established, the employ-ee will fill out the SF-85P and SF-95PS online and submit. The employee will also need to print out the required release forms, fill them out, sign and date and submit to the company Facility Security Office (FSO) or the employment office along with a signed DS- 4002 (Disclosure and Authorization Pertaining to Consumer Reports) and (2) FD-258 Fingerprint cards. These forms and a request letter on company letterhead should be forwarded to the Industrial Security Division, Bureau of Diplomatic Security, 1801 N Lynn Street, SA-20, 13th floors, Rosslyn, VA 220902008. The US Postal Service should not be utilized to send any of this information to

DS/IS/IND.

(c) A preliminary background check will be conducted in conjunction with the MRPT determination. Those personnel who success-fully pass the background check may be assigned to the contract while their MRPT is pending. Those who do not pass the background check will not be approved for contract assignment until MRPT is favorable adjudicated. A personal interview will be conducted, if necessary, by the Bureau of Diplomatic Security. If the Contractor employee does not ultimately pass the MRPT determination, he/ she must be removed from the contract at no cost to the government. A MRPT determination is valid for ten years. All personnel per-forming on a contract requiring MRPT will need to re-submit necessary paperwork thirty (30) days prior to the MRPT expiration date for continuous uninterrupted performance on the contract. At this time, another background check will be conducted prior to submit-ting the paperwork investigation. An unfavorable result of this background check may require the Contractor employee to be removed from their position pending re-adjudication of the MRPT.

(d) Non-US and dual national citizens will not be approved for contract assignment until the MRPT is completed and favorably adju-dicated by DS/SI/PSS, unless an exception is granted by DS/IS/IND. Preliminary background checks for initial assignment will not be conducted on non-US and dual national citizens. NOTE: Personnel who do not possess a Social Security Number (SSAN) must com-plete hard (paper) copies of the SF-85P & 85PS forms for submission to DS/IS/IND.

(e) When an employee is terminated or resigns from the contract, the Facility Security Officer (FSO) will notify DS/IS/IND that the employee is no longer working on the contract and their access will be terminated. In addition, the MRPT investigation, if still pending, will be cancelled.

(f) The FSO shall report any adverse information pertaining to Contractors working on the contract or having access to the Depart-ment of State OpenNet system to DS/IS/IND immediately, in writing.

(g) If the Contractor employee has a personal security clearance issued by the Defense Security Service, minimum of a Final Secret, they may be assigned to the…