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Questions on VA Whole Health Education Services
| 1 |
| Could the government define “faculty”? |
Faculty are individuals who facilitate and deliver courses to the field. Faculty requirements vary depending on the course being taught. Clinical courses require integrative health physicians and other clinicians, while coaching courses require NBC-HWC credentials with substantial coaching experience as required by NBHWC. Additional faculty requirements can be found in the PWS.
| 2 |
| Will the government provide software to develop web-based training? Could the government indicate what tools are currently used? |
The government does not provide software to develop web-based training. Current software includes Articulate Rise, Synthesia, and Adobe Captivate.
| 3 |
| The SOW states VHA faculty includes approximately 20-25 National Education Champions, 36 Network-Wide Education Coordinators, 54 Network-Wide Education Faculty, and up to 200 Local Education Champions. Could the government provide expected ratio of contractor staff to the 20-25 National Education Champions, 36 Coordinators and 54 Network Education Faculty? |
There is not a pre-determined expected ratio. We ask the offeror to explain their plan to provide training and mentoring to 94 faculty members, as there is no expectation of mentoring or providing specific training to Local Education Champions.
| 4 |
| The general requirements state, “For every task, the contractor shall identify in writing all necessary subtasks (if any) and associated sub-milestone dates. The contractor's subtask structure shall be reflected in the technical proposal and detailed work plan.” |
Will the government consider allowing a project plan to be included in an Appendix, that covers all task areas and is not included in the page count? Not in appendix but included in technical proposal.
Yes
| General Requirements |
| Pg. 22 |
| 5 |
| Can 10 years of additional years of experience (above the requirement) replace a Master’s Degree requirement for any of the Key Personnel? |
No
| Contractor Experience Requirements – Key Personnel |
| Pg. 23 |
| 6 |
| For the “Subject Matter Experts for Clinical Courses” key personnel role, can the government confirm that only one integrative medicine physician and one integrative health clinician is required? |
Each clinical course delivery requires one integrative medicine physician and one additional clinician. The courses are co-facilitated by the government and the offeror, so the government and offeror will determine for each course who will provide which role. The offeror should have both positions available but only one is needed for each course,
| Contractor Experience Requirements – Key Personnel |
| Pg. 23 |
| 7 |
| For the “Subject Matter Experts for Whole Health Coaching Course” key personnel role, can the government confirm only one key person is required? |
The Whole Health Coaching course requires faculty and mentors that meet NBHWC faculty requirements. The number of mentors for each course is dependent on the number of participants. The offeror should have the capacity to provide up to 4 NBC-HWC credentialled faculty for each course.
| Contractor Experience Requirements – Key Personnel |
| Pg. 23 |
| 8 |
| For the “Subject Matter Experts for Technical Support” key personnel role, can the government confirm only one key person is required? |
The government anticipates one FTEE for this role. Whether a single person fills this role or the position is shared is up to the offeror.
| Contractor Experience Requirements – Key Personnel |
| Pg. 23 |
| 9 |
| Will the government accept resumes as documentation for key personnel? If yes, can resumes be included in an Appendix that does not count towards the overall 10-page limit? |
Yes, resumes are accepted as documentation and do not count towards the page limit.
| Technical Approach & Understanding |
| Pg. 63 |
| 10 |
| Will the government accept the Quality Control Plan approach as part of the Technical Approach that is not counted towards the 10-page limit? |
Yes, please see amendment
| Technical Approach & Understanding |
| Pg. 63/64 |
| 11 |
| Is the cover letter for the Technical Capability volume considered part of the 10-page limit? |
No
| Technical Approach & Understanding |
| Pg. 63 |
| 12 |
| In order to fully address requirements, would the government consider increasing the Technical Capability volume to 20 pages? |
Yes. See amendment
| Technical Approach & Understanding |
| Pg. 63 |
| 13 |
| The past performance instructions read as though the government is requesting CPARS ratings for 3-5 projects and 3 past performance questionnaires for three additional projects, for a total of 6-8 past performance references. Would the government consider simplifying the requirements and instead allow offerors to submit 3-5 projects for evaluation, using either CPARS or a Past Performance Questionnaire for evaluation? |
The government requires 6-8 projects for evaluation. Three should be submitted as past performance questionnaires delivered to Robert O’Keefe and 3-5 CPAR or equivalent past performance reviews should be submitted with the solicitation.
| Supplemental Instructions to Offerors - Past Performance Requirements |
| Pg. 64 |
| 14 |
| Is the cover letter for the Past Performance volume considered part of the 5-page limit? |
See amendment.
| Past Performance Instructions |
| Pg. 64 |
| 15 |
| In which volume are items f-j in Section E.3 Supplemental Instructions to Offerors required? Are they included in the page limit for either technical or past performance? |
No, see amendment for details
| Section E.3 Supplemental Instructions to Offerors |
| Pg. 65 |
| 16 |
| “Attachment 1: Solicitation Line Items” is set up with quantity and unit price reflective of a Firm Fixed Price (FFP) bid. Can the government confirm the contract type? Does the government require a labor hours build for the listed deliverables? |
A labor-hour build is not required. The attached line item spreadsheet has a default setting to include base year and option years. However, the identified CLIN’s and pricing will be used for yearly task orders in accordance with the contract type outlined in block 20 of the 1449 document, ordering clauses outlined on pages 34 & 35, and the contract type identified in FAR Clause 52216-1 on page 69.
| Attachment 1: Solicitation Line Items |
| N/A |
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