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Q#
| 1 |
| E.6, p.67 |
| RFP States: “The Government contemplates award of a 5 Year Requirements Contract resulting from this solicitation.” Are orders placed against this contract FFP, T&M, or hybrid? |
| FFP each year |
| 2 |
| E.6, p.67 |
| RFP States: “The Government contemplates award of a 5 Year Requirements Contract resulting from this solicitation.” Do the quantities listed in the RFP represent either minimum or maximum order limits? |
| Quantities represent the single best estimate for year 1. Quantities may increase or decrease each year. |
| 3 |
| E.3 p.64 |
| CPARs are generally acceptable in lieu of Past Performance Questionnaires. Can the Government clarify if CPARs will be used for rating or are Questionnaires required? |
| CPAR’s will be used for rating and Questionnaires are required. |
| 4 |
| E.3 p.64 |
| Are Key Personnel resumes included in the 10-page limit for the Technical Approach volume? |
| No, Resume’s do not count toward the 10 page limit. |
| 5 |
| E.3 p.64 |
| Are representative resumes allowed for Key Personnel? |
| No. |
| Are letters of commitment required for Key Personnel who are not yet employed by a bidder or sub? |
| No, letters of commitment are not required but will be accepted |
| 7 |
| E.3 p.64 |
| Is the Quality Control Plan (QCP) included in the 10-page limit for the Technical Approach volume? |
| Yes. |
| 8 |
| E.3.e p.64 |
| In reference to the Past Performance volume instructions, is the Government requesting a 5-page past performance narrative describing a minimum of 3, maximum 5, projects in the past 5 years? May bidders provide CPARS and/or questionnaires associated with these 3-5 projects? |
| Government is seeking a narrative of past performance not to exceed 5 pages. CPARs and questionnaires would not be included in the 5 page limit. |
| 9 |
| E.3.e p.64 |
| Should past performance questionnaires be submitted directly to the Government? OR should bidders include completed questionnaires in their Past Performance volume? Please provide instructions for direct submission if required. |
| See amendment. |
| 10 |
| E.3.e p.64 |
| Do CPARS and the 4-page Past Performance Questionnaire template count for the 5-page limit of the Past Performance volume? |
| No, the questionnaires do not count against the 5 page limit. |
| 11 |
| E.3.e p.64 |
| RFP states: “Only 3 questionnaires shall be considered for evaluation” and also, “Provide at least 3 examples, no more than 5, received within the past 5 years on similar projects.” Would the Government clarify how many past performance examples will be evaluated? |
| The government requests no fewer than three but no more than 5 questionnaires to evaluate. The government will evaluate up to 5 past performance examples. |
| 12 |
| E.3.c p.63 CLIN X015 |
| Unit of Measure specified is Personnel. Does this mean Full Time Employee (FTE) equivalents? |
| No, personnel to support 2 course deliveries. Expect 40 hours of support for each course delivery. |
| 13 |
| E.3.c p.63 CLIN X021 |
| The quantity is 60 and the unit of measure is “8-hour blocks”. To clarify, this is a total of 480 hours that will be used in 8-hour increments? |
| Yes, 60 x 8 hour blocks |
| 14 |
| E.3.c p.63 CLIN X022 |
| The quantity is 78 and the unit of measure is “4-hour blocks”. To clarify, this is a total of 312 hours that will be used in 4-hour increments? |
| Yes, Each course requires approximately 4 hours of support. |
| 15 |
| E.3.c p.63 CLIN X023 and X024 |
| May bidders propose less than the 6000 and 2000 hours for these CLINs? |
| Yes, the government will evaluate bidders ability to support up to 6000 and 2000 hours annually |
| 16 |
| PWS for Deliverable 5.2.2 and SO2_Attachment+1 |
| Whole Health for Pain and Suffering Intermediate, the deliverable summary is for a quantity of 3. Should we read that as 3 two-day courses (as the course is up to 16 hours)? |
| Whole Health for Pain and Suffering Intermediate is a one day (6-8 hour course). Should be 3 deliveries of one day course (CLIN 0003) |
| 17 |
| PWS for Deliverable 5.2.2.1 and SO2_Attachment+1 |
| Update Whole Health for Pain and Suffering Intermediate, it is listed under item 0008 (update half-day courses). Should it be listed under item 0005 (update full day courses)? |
| It is listed under both 0005 and 0008. The course is 6-8 hours long and should only be listed under 0005. The listing under 0008 should be deleted. |
| 18 |
| PWS for Deliverable 5.2.2.4 and SO2_Attachment+1 |
| Whole Health for Pain and Suffering (Primer), is there an expectation for the length of this course? |
| Up to four hours (see Task 5.2) |
| 19 |
| PWS for Deliverable 5.2.4 and SO2_Attachment+1 |
| Whole health for Mental Well-Being Intermediate, can you clarify the length of this course? It is listed as a full day under item 0003, but the updates to the course are listed under item 0008, which is for ½ day courses. |
| Whole Health for Mental Health Well Being Intermediate is a 6-8 hour course. The update to the course should be listed in 0005 and not in 0008. |
| 20 |
| PWS for Deliverable 5.2.6 and SO2_Attachment+1 |
| Whole Health Clinical Care Symposium, can you clarify the length of this course? In the deliverable description it suggests the course is up to 24 hours, while in the deliverable summary it suggests the course is 18 hours. |
| Course is 24 hours long and should only be listed under 0004 as a face to face course in FY 25. |
| 21 |
| PWS for Deliverable 5.3.4.2 and SO2_Attachment+1 |
| Taking Charge of My Life and Health Facilitator Train the Trainer, can you clarify the length of the course? The deliverable details suggest it is 18 hours, or 3 units. However, the quantity requested is 4 training days. If there are 2 courses, should this not be a quantity of 6 training days? |
| The course length is 25 hours over 5 days. The quantity should read 20 representing 2 courses. |
| 22 |
| PWS for Deliverable 5.3.6 and SO2_Attachment+1 |
| Advanced Whole Health Coaching, is this face to face or virtual? It is only included in Item 0003 (virtual course delivery) in the supplied spreadsheet, although the deliverable description includes either face to face or virtual. |
| This will be a virtual course in FY25 |
| 23 |
| PWS for Deliverable 5.3.8 and SO2_Attachment+1 |
| Whole Health Pathway Coaching Symposium, the deliverable description suggests the course is up to 24 hours. However, the required training quantity is 1 day. Please clarify. Also, is there a trainer or admin minimum? |
| Course is up to 24 hours in length. The course is not scheduled to be taught in FY25. If the course is exercised it will likely be 1 per FY. 1 course = 3 units/quantity of CLIN 0004. |
| 24 |
| PWS for Deliverable 5.2.1 and SO2_Attachment+1 |
| Whole Health in Your Practice, item 0004 suggests six face to face training days per year, although there are at least 14 courses included in 0004. Does the client have a preference on which courses are face to face vs virtual? |
| The quantity listed is the expected quantity for FY25, but the Government seeks to be responsive to facility demand and may request other face to face courses in the future. This is a task order type contract and the task will identify the specific course(s), period of performance and expected hours. |
| 25 |
| PWS for Deliverable 5.3.1 and SO2_Attachment+1 |
| Orienting the Newly Hired Health and Wellness Coach, is this virtual or face to face? It is listed only under item 004 in the spreadsheet, which is face to face, even though the deliverable description requests either virtual or f2f. |
| The course will be delivered virtually in FY25; item number 0003. In response to field demand the courses may be offered both face-to-face and virtually. The courses and delivery method will be identified in the task order. |
| 26 |
| PWS for Deliverable 5.3.1 and SO2_Attachment+1 |
| Also, for Deliverable 5.3.1, how long is this course? In the deliverable description it reads as up to a 48-hour course, whereas in the deliverable summary it reads as a 16-hour course. |
| The course is under development with a final length expected to be a 24 hour course or 3 quantity of Item number 0003 per course. The government expects to offer 2 courses in FY25. |
| 27 |
| PWS for Deliverable 5.3.4.2 and SO2_Attachment+1 |
| Taking Charge of My Life and Health Facilitator Train the Trainer, is there an expectation for the length of this course? |
| The course is 25 hours. See Deliverable 5.3.4.2, pg. 19. |
| 28 |
| PWS for Deliverable 5.2.2.5 and SO2_Attachment+1 |
| Update Whole Health for Pain and suffering Primer, it is not included in the spreadsheet. Should we assume, it should be listed under item 0005 (Update full day courses)? |
| Whole Health for Pain and Suffering Primer is a 4 hour course and not expected to need an update in FY25. It should not be included in 0005 but should be included in 0008 |
| 29 |
| PWS for Deliverable 5.5.1.2 and SO2_Attachment+1 |
| Update 2 Day advanced Whole Health inter-professional education Program, the requirement is to Develop this course within 180 days of task order. There is also a separate deliverable to UPDATE this course within 180 days of task order. Please clarify. |
| The government would like the ability to both develop and update a 2 day inter-professional education program within the first 180 days but these would not be the same course. The specific courses are TBD if needed. |
| 30 |
| PWS Item 0007 and SO2_Attachment+1 |
| Delivering half-day courses shows a request for up to 13 courses, In the individual deliverable summaries for half-day courses, the sum of all requested half-day courses is 19. Can you clarify what the total number of half-day courses should be? |
| Plan for half day course deliveries: |
EFWH Advanced Primer = 3 WH in Emergency Medicine = 1 (2 half days) Empower yourself = 3 One Day Taking time to Care = 3 Advanced Coaching Skills 4 Clinicians = 1 TCMLHF train the trainer workshop = 1
| 31 |
| PWS for Deliverable 5.2.4.4 and SO2_Attachment+1 |
| Deliver Whole Health for Mental Well-Being Primer, this is not included in an item in the spreadsheet. Should we assume that a) it is half-day, and b) should be included under Item 0007? |
| 4 hour course. The government is not planning to offer this course in FY25. |
| 32 |
| PWS for Deliverable 5.3.7 and SO2_Attachment+1 |
| Coaching and Pathway Refresher, it is listed under item 0007 (deliver half-day courses), although the description states the course is up to 8 hours (i.e. a full day). Can you clarify the length of the course? |
| 4 Hour course. The government is not planning to offer this course in FY25. |
| 33 |
| PWS for Deliverable 5.2.4.5 and SO2_Attachment+1 |
| Update Whole Health for Mental Well-Being Primer, it is not listed in an item on the spreadsheet. Should we assume it is to be listed under item 0008 (update half-day courses)? |
| 4 Hour course. Yes, it should be listed under Item Number 0008. |
| 34 |
| PWS for Item 0010 and SO2_Attachment+1 |
| There are 5 courses listed. However, the related deliverable 5.4.1.2 Update short Whole Health Courses suggests there are only 4 courses to update, whereas the spreadsheet suggests all 5 courses are to be updated. Should we assume the 4 requested in the deliverable summary is a typo? |
| Yes, update up to five short courses. 5.4.1.2 Quantity on page 20 should read 5. |
| 35 |
| PWS Deliverable 5.5.1.3 and SO2_Attachment+1 |
| Develop Whole Health Course suggests a single short Whole Health Course, but Item 0012 suggests 3 are developed in the Base Year., while the Deliverable Summary suggests 2 are developed. Can you clarify? |
| The deliverable is to develop a Whole Health course. The government would like to develop up to 3 courses in FY25. Deliverable 5.5.1.3 Quantity should read quantity 2. |
| 36 |
| PWS Deliverable 5.3.1.1 and SO2_Attachment+1 |
| In the option years, Deliverable 5.3.1.1 is included under item 1014/2014/3014/4014, whereas in the Base year it is included under item 0004. Is this a typo in the options years? |
| 5.3.1.1 should not be included in lines 1014 – 4014. It is not included in Item number 0004? It should be included in 0005-4005. |
| 37 |
| PWS For Deliverable 5.2.7 and SO2_Attachment+1 |
| Course Support for Clinical Hypnosis, what is meant by 'producer support'? Is that the same as administrative support? |
| 8 hours of administrative support per course. The producer oversees the course while underway in a virtual platform. Verify attendance, control breakout rooms, breaks, answer some technical questions related to the virtual platform and assist participants. |
| 38 |
| PWS For 5.6.2 and SO2_Attachment+1 |
| Train VHA Faculty, the unit of measurement is 'each'. The deliverable summary requests 94 of these. Can you clarify what the request is? |
| We ask the offeror to explain their plan to provide training and mentoring to 94 faculty members. |
| 39 |
| PWS For the deliverables under task 5.8 and SO2_Attachment+1 |
| Provide educational faculty and admin support, is there an expectation of how many of these blocks of hours are face to face vs virtual? Also, for 5.8.1, the excel sheet suggests 60 blocks of 8 hours, whereas the deliverable summary requests 12 blocks. Which number is accurate? Same question for 5.8.2, 5.8.3, and 5.8.4. |
| See Amendment |
