S02 FINAL Combined Synopsis Solicitation 36C25626Q0980 Alaris System Mainteance Software.pdf

Combined Synopsis/Solicitation Notice

SUBJECT* Alaris System Maintenance Software for Alaris Support Program (Alaris Infusion System), South Central VA Health Care Network (VISN 16), 715 S. Pear Orchard Road, Plaza 1, Ridgeland, MS 39157

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 39531

SOLICITATION NUMBER* 36C25626Q0980

RESPONSE DATE/TIME/ZONE 08-28-2026 1630 EASTERN TIME, NEW YORK,

USA

ARCHIVE 60 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE None (Unrestricted, Open to all contractors)

PRODUCT SERVICE CODE* DA10

NAICS CODE* 541519

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Gulf Coast Veterans Health Care System Network Contracting Office 16 400 Veterans Avenue BLDG 10 Biloxi MS 39531

POINT OF CONTACT*

C. Robert Oravetz / Contracting Officer Department of Veterans Affairs Network Contracting Office 16 Gulf Coast Veterans Health Care System 400 Veterans Avenue BLDG 10 Biloxi, MS 39531

PLACE OF PERFORMANCE

ADDRESS Department of Veterans Affairs South Central VA Health Care Network (VISN 16) ATTN: Biomedical Engineering Division 715 S Pear Orchard Road Plaza 1 Ridgeland MS

POSTAL CODE 39157

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY’S URL https://www.va.gov/

URL DESCRIPTION VA

AGENCY CONTACT’S EMAIL ADDRESS christopher.oravetz@va.gov EMAIL DESCRIPTION CO e-mail address

This is a combined synopsis/solicitation for commercial items, prepared in accordance with the format in Federal Acquisition Regulation (FAR 12.6) as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued.

Solicitation number 36C25626Q0980 is issued as a Request for Quote (RFQ). This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01 (published in the Federal Register on March 13, 2026, and officially announced on Acquisition.gov on March 17, 2026).

The South Central VA Health Care Network (VISN 16) located at 715 S. Pear Orchard Road, Plaza 1 Ridgeland, MS 39157 requires the following for multiple site locations: Alaris System Maintenance Software For Alaris Support Program (Alaris Infusion System).

The Statement of Work contained within this solicitation is a non-negotiable document. Quotes shall not include edits, revisions, additions, deletions, alterations, or track change comments to the Statement of Work.

Questions or needed clarifications about the Statement of Work shall be addressed via the submission of contractor questions about this solicitation during the designated time window specified.

The applicable NAICS code for this procurement is 541519 - Other Computer Related Services with a size standard of $34 million.

When preparing quotes in response to this solicitation offerors shall refer to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES and INSTRUCTIONS TO OFFERORS - GENERAL GUIDANCE. These sections contains specific instructions, guidance, format, and exact requirements for what constitutes a complete and responsive quote. As specified in these sections an incomplete and/or non-responsive quote shall not be considered for a contract award by the contracting officer.

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

492-26-3-473-0063

36C25626Q0980 08-18-2026

C. Robert Oravetz No Phone Calls 08-28-2026

1630 EDT

36C256 Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16

X

541519

$34 Million

N/A

X

36C256

Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16

Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16

FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 invoice must be submitted electronically

1-877-489-6135 vafsccshd@va.gov

See CONTINUATION Page

Contractor shall provide Alaris System Maintenance Software for Alaris support Program (Alaris Infusion System) for multiple locations in support of South Central VA Health Care Network (VISN 16) in accordance with all Statement of Work requirements.

Please refer to FAR 52.212-1 Instructions to Offerors - Commercial Products and Services for instructions on how to formulate and submit quotes in response to this solicitation. Brand name only offerings are required for this acquisition.

This solicitation is unrestricted and is open to all

This solicitation is unrestricted and is open to all contractors in any socioeconomic category.

See CONTINUATION Page

X X

X 1

C. ROBERT ORAVETZ

VA-VHA-RPOC-2023-0071

36C25626Q0980

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE & ITEM INFORMATION EA = EACH, YR = YEAR

B.2-1 WAGE DETERMINATION

B.3 STATEMENT OF WORK

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 29

C.5 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS (DEVIATION

APR 2026)

C.6 52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)30

C.7 SUPPLEMENTAL INSURANCE REQUIREMENTS

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

FINAL Brand Name Justification Alaris System Maintenance Software 20260701 Solicitation Questions Request Form Wage Determination 2015-5175 Revision 30 05-13-2026 Wage Determination 2015-5109 Revision 30 05-13-2026 Wage Determination 2015-5233 Revision 34 08-06-2026 Wage Determination 2015-5153 Revision 31 07-30-2026 Wage Determination 2015-5117 Revision 31 07-30-2026 Wage Determination 2015-5189 Revision 34 08-06-2026

SECTION E - SOLICITATION PROVISIONS

E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) 35

E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)36

E.3 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.4 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025) (DEVIATION) 37

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT

2025) (DEVIATION)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: Unknown until award.

b. GOVERNMENT: Contracting Officer C. Robert Oravetz

Department of Veterans Affairs Gulf Coast Veterans Health Care System Network Contracting Office 16 400 Veterans Avenue BLDG 10 Biloxi MS 39531

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly invoicing authorized for efforts completed.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Vendor e-Invoice Set-Up Information:

•Tungsten e-Invoice Setup Information: 1-877-489-6135 •Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com •FSC e-Invoice Contact Information: 1-877-353-9791 •FSC e-invoice email: vafsccshd@va.gov vafscenterprisesupport@va.gov

Additional information regarding invoicing can be provided via a request to the Contracting Officer.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

mailto:VA.Registration@Tungsten-Network.com mailto:vafsccshd@va.gov mailto:vafscenterprisesupport@va.gov

B.2 PRICE/COST SCHEDULE & ITEM INFORMATION EA = EACH, YR = YEAR

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1.00 EA __________________ __________________

Alaris Systems Manager License (Perpetual) Alaris Systems Manager &

Additional Site Remote Configuration in accordance with Statement of Work requirements Contract Period: Base POP Begin: 09-25-2026 POP End: 09-24-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

LOCAL STOCK NUMBER: N/A

1.00 YR __________________ __________________

Alaris Support Program in accordance with Statement of Work requirements for the following sites/locations:

1). Alexandria, LA - Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044 2). Fayetteville, AR - Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703 3). Houston, TX - Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030 4). Jackson, MS - G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116 5). Little Rock, AR (Central Arkansas Veterans Healthcare System) -John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little Rock, AR 72205 -Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707 6). New Orleans, LA - Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Contract Period: Base POP Begin: 09-25-2026 POP End: 09-24-2027 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business

SUBTOTAL—BASE YEAR

requirements for the following sites/locations:

1). Alexandria, LA - Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044 2). Fayetteville, AR - Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703 3). Houston, TX - Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030 4). Jackson, MS - G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116

5). Little Rock, AR (Central Arkansas Veterans Healthcare System) -John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little Rock, AR 72205 -Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707 6). New Orleans, LA - Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Contract Period: Option 1 POP Begin: 09-25-2027 POP End: 09-24-2028 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

LOCAL STOCK NUMBER: N/A

SUBTOTAL—OPTION YEAR ONE

requirements for the following sites/locations:

1). Alexandria, LA - Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044 2). Fayetteville, AR - Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703 3). Houston, TX - Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030 4). Jackson, MS - G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116 5). Little Rock, AR (Central Arkansas Veterans Healthcare System) -John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little Rock, AR 72205 -Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707 6). New Orleans, LA - Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Contract Period: Option 2 POP Begin: 09-25-2028 POP End: 09-24-2029 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business

SUBTOTAL—OPTION YEAR TWO

requirements for the following sites/locations:

1). Alexandria, LA - Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044 2). Fayetteville, AR - Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703 3). Houston, TX - Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030 4). Jackson, MS - G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116 5). Little Rock, AR (Central Arkansas Veterans Healthcare System) -John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little

Rock, AR 72205 -Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707 6). New Orleans, LA - Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Contract Period: Option 3 POP Begin: 09-25-2029 POP End: 09-24-2030 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service

LOCAL STOCK NUMBER: N/A

SUBTOTAL—OPTION YEAR THREE

requirements for the following sites/locations:

1). Alexandria, LA - Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044 2). Fayetteville, AR - Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703 3). Houston, TX - Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030 4). Jackson, MS - G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116 5). Little Rock, AR (Central Arkansas Veterans Healthcare System) -John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little Rock, AR 72205 -Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707 6). New Orleans, LA - Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Contract Period: Option 4 POP Begin: 09-25-2031 POP End: 09-24-2032 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business

SUBTOTAL—OPTION YEAR FOUR

GRAND TOTAL __________________

PRICING OVERVIEW - TOTAL YEARLY COST EACH PERFORMANCE PERIOD

BASE YEAR $

OPTION YEAR ONE $

OPTION YEAR TWO $

OPTION YEAR THREE $

OPTION YEAR FOUR $

ALL YEARS (BASE YEAR & OPTION YEARS 1, 2, 3, & 4) $

For the purposes of the award of this order, the Government intends to evaluate the option to extend services under FAR 52.217-8 as follows: The evaluation will consider the possibility that the option can be exercised at any time and can be exercised in increments of one to six months, but not for more than a total of six months during the life of the contract. The evaluation will assume that the prices for any option exercised under FAR 52.217-8 will be at the same rates as those in effect under the contract at the time the option is exercised. The evaluation will therefore assume that the addition of the price or prices of any possible extension or extensions under FAR 52.217-8 to the total price for the basic requirement and the total price for the priced options has the same effect on the total price of all proposals relative to each other and will not affect the ranking of proposals based on price, unless, after reviewing the proposals, the Government determines that there is a basis for finding otherwise. This evaluation will not obligate the Government to exercise any option under FAR 52.217-8.

B.2-1 WAGE DETERMINATION

Wage Determination Information

As required by the McNamara-O’Hara Service Contract Act (which applies to this acquisition) wage determinations covering the performance locations where services execution will occur has been included/incorporated within this solicitation by the government. These wage determinations have been provided for guidance and informational purposes only. It is strongly recommended that contractors familiarize themselves with the applicable labor laws, associated wage rates, and other applicable benefits that may apply to personnel who will be supporting this acquisition at a future time under an active agreement (contract/order).

Any such costs (if applicable) shall be taken into consideration during the contractor’s price formulations for this acquisition as part of their formal, official response to this solicitation.

1). Alexandria, LA Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044

Wage Determination 2015-5175 Revision 30 05-13-2026

(Suggested) Employee Class / Page 7 (Suggested) Monetary Wage-Fringe Benefits /

14170 – System Support Specialist $26.77 per hour plus fringe benefits

2). Fayetteville, AR Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703

Wage Determination 2015-5109 Revision 30 05-13-2026

(Suggested) Employee Class / Page 7 (Suggested) Monetary Wage-Fringe Benefits /

14170 – System Support Specialist $26.77 per hour plus fringe benefits

3). Houston, TX Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030

Wage Determination 2015-5233 Revision 34 08-06-2026

(Suggested) Employee Class / Page 2 (Suggested) Monetary Wage-Fringe Benefits /

14170 – System Support Specialist $37.07 per hour plus fringe benefits

4). Jackson, MS G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116

Wage Determination 2015-5153 Revision 31 07-30-2026

(Suggested) Employee Class / Page 2 (Suggested) Monetary Wage-Fringe Benefits /

14170 – System Support Specialist $32.17 per hour plus fringe benefits

John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little Rock, AR 72205 Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707

Wage Determination 2015-5117 Revision 31 07-30-2026

(Suggested) Employee Class / Page 2 (Suggested) Monetary Wage-Fringe Benefits /

14170 – System Support Specialist $29.57 per hour plus fringe benefits

6). New Orleans, LA Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Wage Determination 2015-5189 Revision 34 08-06-2026

(Suggested) Employee Class / Page 3 (Suggested) Monetary Wage-Fringe Benefits /

14170 – System Support Specialist $32.06 per hour plus fringe benefits

B.3 STATEMENT OF WORK

Statement of Work (SOW) Alaris System Maintenance Software

For Alaris Support Program (Alaris Infusion System).

South Central VA Health Care Network (VISN 16)

715 S. Pear Orchard Road, Plaza 1 Ridgeland, MS 39157

1. OVERVIEW: The South Central VA Health Care Network (VISN 16) oversees and supports multiple VA facilities that are located in Louisiana, Arkansas, Texas, and Mississippi. As part of their veteran patient care mission these facilities (at these locations) continually use medical infusion devices to treat patients with varying medical conditions. Medical infusion devices are vital medical systems used to administer fluids, medications, and nutrients into a patient's body in a controlled and precise manner. They are extensively deployed across clinical settings, including hospitals, ambulatory care centers, and home healthcare, to ensure strict adherence to dosing schedules. At these facilities utilization of medical infusion devices (by providers to treat patients) is currently being accomplished and facilitated through use of the following: Alaris Support Program (Alaris Infusion System). This system/program is fully integrated within and is a vital component of the patient care delivery system at all of these facilities to treat patients. Continued use of this critical program/system requires the purchase of Alaris System Maintenance Software to ensure that this program/system operates at full functionality and at the recommended (and at the optimum) level per Original Equipment Manufacturer (OEM) guidelines.

2. GENERAL: This is a non-personnel services requirement. The contractor shall provide all management, supervision, labor, transportation, tools, materials, parts, and other support necessary to perform work, to execute services, and to successfully complete all tasks/deliverables as contained within this Statement of Work. The Government shall not exercise any supervision and/or control over contractor personnel (which includes contractor service providers, contractor representatives, and/or subcontractors employed with (and/or being utilized by) the prime contractor during all active performance periods of the final agreement (contract/order). All contractor personnel shall be accountable solely to the Contractor, who in turn is responsible to the Government.

3. SPECIAL CONDITIONS:

Brand Name, Exact Offerings Only are required for this acquisition. Or equal, or equivalent, alternate, and/or substitute offerings will not meet the government requirements (and these non-brand name offerings cannot be modified or altered to meet government requirements). **The Alaris Support Program (Alaris Infusion System) requires the use of Alaris System Maintenance Software. Other (non-Alaris) software offerings are not compatible with and cannot be used when operating/using this program/system. Proprietary interfaces and (manufacturer imposed) system security limitations/accesses prevent alternative software support venues from being utilized with the Alaris Infusion System.

4. SCOPE OF SERVICES:

Alaris System Maintenance Software for Alaris Support Program (Alaris Infusion System) is needed for multiple sites supported by (and which are included in) the area of operation of South Central VA Health Care Network (VISN 16) which includes some or all of the following services/tasks/deliverables:

Alaris® Systems Manager License (Perpetual) Alaris® Systems Manager Additional Site Remote Configuration Alaris Support Program

Contractor shall provide all necessary items for implementation of Alaris System manager license for Alexandria, LA VA Medical Center (VAMC). In addition, the vendor shall provide Alaris Support Program for all VISN 16 sites utilizing BD Alaris pumps.

The sites/locations being supported are listed below.

1). Alexandria, LA Alexandria VA Medical Center, 2495 Shreveport Highway Pineville, LA 71360-4044

2). Fayetteville, AR Fayetteville VA Medical Center, 1100 N College Ave, Fayetteville, AR 72703

3). Houston, TX Michael E DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030

4). Jackson, MS G.V. Sonny Montgomery VA Medical Center, 1500 East Woodrow Wilson Avenue, Jackson, MS 39216-5116

John L. McClellan Memorial Veterans Hospital, 4300 W 7th St, Little Rock, AR 72205

Eugene J Towbin Veterans Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114-1707

6). New Orleans, LA Southeast Louisiana Veterans Healthcare System (New Orleans, LA VA Medical Center), 2400 Canal Street, New Orleans, LA 70119

Alexandria, LA Item

Description/Part Number* Qty

0001 Alexandria Implementation Alaris® Systems Manager License (Perpetual) 1 Alaris® Systems Manager Additional Site Remote Configuration 1 VISN 16 Alaris Support Program

0002 Annual Alaris Support Program - 1 Option Years

1001 Annual Alaris Support Program - Option Year 1 1 2001 Annual Alaris Support Program - Option Year 2 1 3001 Annual Alaris Support Program - Option Year 3 1 4001 Annual Alaris Support Program - Option Year 4 1

Fayetteville, AR Item

Description/Part Number* Qty

VISN 16 Alaris Support Program (Fayetteville VA Medical Center) 0001 Annual Alaris Support Program - 1

Option Years 1001 Annual Alaris Support Program - Option Year 1 1 2001 Annual Alaris Support Program - Option Year 2 1 3001 Annual Alaris Support Program - Option Year 3 1 4001 Annual Alaris Support Program - Option Year 4 1

Houston, TX Item

Description/Part Number*

VISN 16 Alaris Support Program (Michael E DeBakey VA Medical Center) 0001 Annual Alaris Support Program -

Option Years 1001 Annual Alaris Support Program - Option Year 1 2001 Annual Alaris Support Program - Option Year 2 3001 Annual Alaris Support Program - Option Year 3 4001 Annual Alaris Support Program - Option Year 4

Jackson, MS Item

Description/Part Number*

VISN 16 Alaris Support Program (G.V. Sonny Montgomery VA Medical Center) 0001 Annual Alaris Support Program -

Option Years 1001 Annual Alaris Support Program - Option Year 1 2001 Annual Alaris Support Program - Option Year 2 3001 Annual Alaris Support Program - Option Year 3 4001 Annual Alaris Support Program - Option Year 4

Little Rock, AR John L. McClellan Memorial Veterans Hospital Item

Description/Part Number*

VISN 16 Alaris Support Program (John L. McClellan Memorial Veterans Hospital) 0001 Annual Alaris Support Program -

Option Years 1001 Annual Alaris Support Program - Option Year 1 2001 Annual Alaris Support Program - Option Year 2 3001 Annual Alaris Support Program - Option Year 3 4001 Annual Alaris Support Program - Option Year 4 Little Rock, AR Eugene J Towbin Veterans Healthcare Center Item

Description/Part Number*

VISN 16 Alaris Support Program (Eugene J Towbin Veterans Healthcare Center) 0001 Annual Alaris Support Program -

Option Years 1001 Annual Alaris Support Program - Option Year 1 2001 Annual Alaris Support Program - Option Year 2 3001 Annual Alaris Support Program - Option Year 3 4001 Annual Alaris Support Program - Option Year 4

New Orleans, LA Item

Description/Part Number*

VISN 16 Alaris Support Program (New Orleans, LA VA Medical Center) 0001 Annual Alaris Support Program -

Option Years 1001 Annual Alaris Support Program - Option Year 1 2001 Annual Alaris Support Program - Option Year 2 3001 Annual Alaris Support Program - Option Year 3 4001 Annual Alaris Support Program - Option Year 4

5. PERSONNEL PERFORMING WORK/SERVICES - REQUIRED “CORE COMPETENCIES”: Personnel performing work, executing services, and completing deliverables during the active performance periods of the final agreement (contract/order) shall possess the knowledge, skills, abilities, core competencies, and the qualifications required to successfully accomplish the following: (Implementation of) Alaris System Maintenance Software for Alaris Support Program (Alaris Infusion System). Field service engineers must be licensed or contracted with the original manufacturer in order to work on the equipment or systems. Personnel not meeting or otherwise not adhering to these requirements shall not be allowed to perform work, execute services, and to complete deliverables at any time under the final agreement (contract/order) while active.

6. PERIOD OF PERFORMANCE:

The expected period of performance is a base year of twelve (12) months and four (4) option years (that are each twelve (12) months in duration).

7. WORK HOURS AND SCHEDULE: All performance of work, execution of services, and completion of deliverables shall be accomplished during the facility’s normal business hours, 7:30 a.m. to 4:30 p.m. Monday through Friday, Federal Holidays excluded. For all efforts required by the contractor under the final agreement (contract/order) proper coordination shall be initiated between the contractor and the government to ensure that services, work, and completion of tasks/deliverables can be performed/executed/completed when scheduled. Any work, services, and/or other tasks performed during other than normal business hours must be approved in advance by the Contracting Officer Representative (COR), Contracting Officer, authorized facility representative and/or other authorized designee before such work begins. The Federal Holidays that are currently being observed by the facility are listed in the table below.

New Year’s Day January 1 Martin Luther King‘s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Juneteenth Independence Day June 19th Independence Day July 4 Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25

Other Federal Holidays (that could occur) Any other day specifically declared to be a national holiday (per Federal Statute, Executive Order, or by the President’s Proclamation).

An alternative schedule (different from the schedule described above) may be utilized if there is mutual agreement between the government and the contractor regarding this alternative schedule if implemented.

8. CHECK IN AND CHECK OUT PROCEDURES: For work, training, and/or other efforts that occur on site contractor personnel shall check in with the facility upon arrival and check out with the facility before departure coordinating with the appropriate facility representative/department while at the facility. The establishment of these procedures (to include names, email addresses, phone numbers of these personnel are to be done following award and before start of performance).

9. DOCUMENTATION AND REPORTING: Contractor shall provide documentation to the facility for support efforts rendered for the following: Implementation of and support for the Alaris Support Program.

Predominantly, such documentation and reporting will be for installation, maintenance, & repair tasks, and training events from the contractor. A sample of information that could be included in a repair/maintenance/installation report is listed below; a specific template is not being mandated by the government.

• Name of contractor, contract number, name of person who performed services

• Type, model, System ID, and serial number (s) of all equipment on which repair/maintenance/installation was performed

• Dates, times, and duration of efforts expended.

• Detailed narrative of the services that were requested

• Complete list of parts replaced

• Date and time the repair was completed

10. INFORMATION TECHNOLOGY SECURITY: The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract. The contractor shall comply with all Federal laws and regulations the VA has developed when VA sensitive information is accessed, used, stored, generated, transmitted, or exchanged by and between VA and a contractor. The information made available to the contractor by VA for the performance of this contract will be used only for the purposes of performance under this contract. The certification and accreditation requirements do not apply to this requirement and a security accreditation package is not required.

11. SECURITY STATEMENT: Sensitive VA information is contained within the systems covered by this contract. The Vendor will not transfer any VA information to a location outside the VA and only to VA locations determined by the VA System Administrator. The information in these systems may be covered by the Privacy Act 1974 which contains criminal penalties of abuse of information. During onsite service, the Vendor shall be chaperoned by VA Personnel. However, the vendor shall not be issued a User ID/Password. Non-volatile memory devices, working or non-working, shall NOT be removed from the facility until the ISO (Information Security Officer) has certified that the data has been destroyed. For magnetic devices and media, the data destruction will be by degaussing. Other forms of cleansing will be used for non-magnetic media. The vendor will not have remote access to complete the repair(s) and preventive maintenance.

12. RECORDS MANAGEMENT

A. Records Management: Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.

1. “Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.

a) The term Federal record:

(1) Includes U.S. Department of Veterans Affairs (VA) records.

(2) Does not include personal materials.

(3) Applies to records created, received, or maintained by Contractors pursuant to their VA contract.

(4) May include deliverables and documentation associated with deliverables.

2. Contractor shall comply with all applicable records management laws and regulations, as well as National

Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C.

552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

3. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.

4. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created while performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

5. VA and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of VA or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to VA.

The agency must report promptly to NARA in accordance with 36 CFR 1230.

6. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records, or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the contract. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to VA control, or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the contract. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

7. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and [Agency] guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.

8. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with VA policy.

9. The Contractor shall not create or maintain any records containing any non-public VA information that are not specifically tied to or authorized by the contract.

10. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.

11. The VA owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which VA shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.

12. Training. All Contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take VA provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.

13. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this contract, and require written subcontractor acknowledgment of same.

14. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.

13. IT CONTRACT SECURITY

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program.

The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance.

National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS).

Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor's employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor's information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA's information is returned to the VA or destroyed in accordance with VA's sanitization requirements. VA reserves the right to conduct on site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, contractor/ subcontractor must not destroy information received from VA, or gathered/ created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The contractor/subcontractor's firewall and Web services security controls, if applicable, shall meet or exceed VA's minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA's prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

4. INFORMATION SYSTEM DESIGN AND DEVELOPMENT

a. Information systems that are designed or developed for or on behalf of VA at non-VA facilities shall comply with all VA directives developed in accordance with FISMA, HIPAA, NIST, and related VA security and privacy control requirements for Federal information systems. This includes standards for the protection of electronic PHI, outlined in 45 C.F.R. Part 164, Subpart C, information and system security categorization level designations in accordance with FIPS 199 and FIPS 200 with implementation of all baseline security controls commensurate with the FIPS 199 system security categorization (reference Appendix D of VA Handbook 6500, VA Information Security Program). During the development cycle a Privacy Impact Assessment (PIA) must be completed, provided to the COR, and approved by the VA Privacy Service in accordance with Directive 6507, VA Privacy Impact Assessment.

b. The contractor/subcontractor shall certify to the COR that applications are fully functional and operate correctly as intended on systems using the VA Federal Desktop Core…