S-DASOBO-00009374 DDCMS RFP Att_D_Reference_Check_Form~1.docx

This document is a Reference Check Form for a Request for Proposal (RFP) issued by the state of Oregon, Developmental Disabilities Case Management System. The RFP seeks a comprehensive statewide case management solution for Intellectual and Developmental Disabilities to help the Oregon Department of Human Services (ODHS) achieve compliance with legislative policy and mandates, as well as optimization around program integrity and operational efficiency. The scope includes the necessary services to install, configure, implement, maintain, and support the solution. The jurisdictions involved are Marion County and the City of Salem.

The Reference Check Form requests the reference to rate the proposer's overall quality of services, delivery of service, responsiveness to customer service issues, and ability to integrate the case management system with other systems and prepopulate with information from other sources. The reference is also asked if they would purchase the solution again from the proposer and to provide comments explaining their ratings.